One of my London MeasureCamp talks on 14th March 2015. How to avoid vanity metrics and choose KPIs that will help you achieve your business objectives faster.
Top tips for a successful website spring clean webinar slidesKeith Gutu
During a recent webinar, Digital Specialist Jon Eaton and Marketing Manager Keith Gutu shared great insights and top tips on proven easy to implement practical steps you can take to gain quick wins in your website’s performance.
Key takeaways were:
- Steps you can take right now to make your website faster
- Reviewing 404’s to tell you where content might be missing
- How to reduce bounce rate on high traffic landing pages
- How to spot issues in your conversions quickly and do something about them
Do you know how many people visit your website daily? Or what they do once they get there? Web marketers need the answers to these questions, but getting them isn’t always easy.
With all the data available on the web, understanding which information is relevant for your business and how you can use it to optimize your web presence can be a difficult task. Leveraging web analytics data is essential for the ROI of any website, but many organizations just don’t know where to start.
This webinar covers:
• Why web analytics are so important
• The main metrics you need to be measuring
• How to use analytics to optimize your web presence
A presentation to TechHatch's 2013 class in Richmond, VA. We discussed methodologies to measure their websites and apps with audience segmentation, conversion rate optimization, and A/B testing tools.
This is the presentation that I did at an Extreme Startups (now Highline) event describing the journey of building a bootstrapped tech startup and QuickTapSurvey as well as some of the lessons learned.
What's the deal with anonymous surveys? We tackle the most commonly asked questions about anonymous and semi-anonymous surveys. More answers, more honest feedback -- definitely a feature to check out!
One of my London MeasureCamp talks on 14th March 2015. How to avoid vanity metrics and choose KPIs that will help you achieve your business objectives faster.
Top tips for a successful website spring clean webinar slidesKeith Gutu
During a recent webinar, Digital Specialist Jon Eaton and Marketing Manager Keith Gutu shared great insights and top tips on proven easy to implement practical steps you can take to gain quick wins in your website’s performance.
Key takeaways were:
- Steps you can take right now to make your website faster
- Reviewing 404’s to tell you where content might be missing
- How to reduce bounce rate on high traffic landing pages
- How to spot issues in your conversions quickly and do something about them
Do you know how many people visit your website daily? Or what they do once they get there? Web marketers need the answers to these questions, but getting them isn’t always easy.
With all the data available on the web, understanding which information is relevant for your business and how you can use it to optimize your web presence can be a difficult task. Leveraging web analytics data is essential for the ROI of any website, but many organizations just don’t know where to start.
This webinar covers:
• Why web analytics are so important
• The main metrics you need to be measuring
• How to use analytics to optimize your web presence
A presentation to TechHatch's 2013 class in Richmond, VA. We discussed methodologies to measure their websites and apps with audience segmentation, conversion rate optimization, and A/B testing tools.
This is the presentation that I did at an Extreme Startups (now Highline) event describing the journey of building a bootstrapped tech startup and QuickTapSurvey as well as some of the lessons learned.
What's the deal with anonymous surveys? We tackle the most commonly asked questions about anonymous and semi-anonymous surveys. More answers, more honest feedback -- definitely a feature to check out!
Website Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurveySogolytics
So much depends on your website. How well is it delivering for you? Website feedback surveys, chat, pop-ups -- the answers you collect from website visitors and insights from their behavior can power a more streamlined customer experience. Ensure you're meeting expectations and not accidentally tripping up prospects on their way to becoming customers. Reduce churn, grow revenue, and boost loyalty -- all by building a better understanding of your visitors' needs.
Advanced PPC & CRO Strateiges For Effective Advertising In EcommerceHanapin Marketing
How effective are your ecommerce campaigns? Are you getting the most bang for your buck? Are your ads and accompanying product landing pages cohesive? In this webinar presentation, you’ll learn advanced tactics like how to use search data to optimize your shopping feed, find winning ad copy, and types of remarketing lists you should be doing. We also talk about how to drive users to continue to checkout and improve conversions overall on your category and product pages.
In the presentation, Visual Website Optimizer and Hanapin Marketing experts discuss sophisticated pay-per-click and conversion rate optimization strategies to make your ecommerce campaigns more effective.
You’ll get expert-level PPC & CRO tips like:
*Improving the quality of your shopping feed with search data
*Optimizing your ads for mobile
*Utilizing remarketing lists to create better value for your customers
*Improving conversion rates on product and category pages
Maximize Conversion Online Visitors to BuyersRenny Wijayanti
By this presentation, i want to share about some ways to increase conversion rate from online visitors to become buyers. This presentation is study case in e-commerce business model.
It’s obvious that customer satisfaction is a key ingredient for business success and this is is also true for web applications.
Even search engines factor in response times and usability into their ranking algorithms and slow response times can have unexpected and drastic effects for a business.
In this session we will discuss the metrics that directly affect the success of any web application before we introduce ways to proactively and continuously measure how satisfied your users are.
Who's visiting your website and how to find outRebecca Caroe
Getting web visitors to reveal their identity is a challenge. We showcase B2B and B2C examples and tools used to persuade visitors to reveal their identity and share it with the sales team.
Google Analytics : Overview & Basic Customization for Retirement CommunitiesOur Kids Media
One of the biggest skills gaps today is data analytics - the ability to not merely look at reports but to make recommendations and take action based on the data. Google Analytics is a powerful, free, decision support tool that is essential to understanding and improving your online marketing efforts.
Anneline Breetzke will cover the basics of the tool, the key metrics and four main reports and will then turn to customization. How to set up a custom dashboard and a custom report.
Google Analytics: Overview & Key Metrics for Schools and CampsOur Kids Media
A step-by-step tour through Google Analytics, simplifying some of its complexity, and offering tips to make sure you are optimizing the numbers that matter to you.
Introduction to User Experience MonitoringDaniel Khan
This slide deck shows the metrics that directly affect the success of any web application before it introduces ways to proactively and continuously measure how satisfied your users are.
Getting the right SEO consultant can be challenging when the busy small business owner is not savvy in digital marketing. Here are some practical things to look out for and questions to ask when choosing the right SEO consultant.
This presentation was given during the EuroIA 2009, by Adam Cox and Martijn Klompenhouwer. It is and edited version. The images used during the actual presentation have since been removed to make sure no copyrights are being violated. As a result, the examples of combining Web Analytics and User Research are just listed and are without explanations.
RezStream Webinar: 5 tell-tale signs on why you need a new websiteRezStream
Thinking of investing in a new website or a redesign? See if it's the right time with our 5 tell-tale signs on why you need a new website. Learn more about the mobile-first approach, SEO-friendly sites, and conversions.
Website Feedback: The Omnipresent Nudge of Modern Marketing | SoGoSurveySogolytics
So much depends on your website. How well is it delivering for you? Website feedback surveys, chat, pop-ups -- the answers you collect from website visitors and insights from their behavior can power a more streamlined customer experience. Ensure you're meeting expectations and not accidentally tripping up prospects on their way to becoming customers. Reduce churn, grow revenue, and boost loyalty -- all by building a better understanding of your visitors' needs.
Advanced PPC & CRO Strateiges For Effective Advertising In EcommerceHanapin Marketing
How effective are your ecommerce campaigns? Are you getting the most bang for your buck? Are your ads and accompanying product landing pages cohesive? In this webinar presentation, you’ll learn advanced tactics like how to use search data to optimize your shopping feed, find winning ad copy, and types of remarketing lists you should be doing. We also talk about how to drive users to continue to checkout and improve conversions overall on your category and product pages.
In the presentation, Visual Website Optimizer and Hanapin Marketing experts discuss sophisticated pay-per-click and conversion rate optimization strategies to make your ecommerce campaigns more effective.
You’ll get expert-level PPC & CRO tips like:
*Improving the quality of your shopping feed with search data
*Optimizing your ads for mobile
*Utilizing remarketing lists to create better value for your customers
*Improving conversion rates on product and category pages
Maximize Conversion Online Visitors to BuyersRenny Wijayanti
By this presentation, i want to share about some ways to increase conversion rate from online visitors to become buyers. This presentation is study case in e-commerce business model.
It’s obvious that customer satisfaction is a key ingredient for business success and this is is also true for web applications.
Even search engines factor in response times and usability into their ranking algorithms and slow response times can have unexpected and drastic effects for a business.
In this session we will discuss the metrics that directly affect the success of any web application before we introduce ways to proactively and continuously measure how satisfied your users are.
Who's visiting your website and how to find outRebecca Caroe
Getting web visitors to reveal their identity is a challenge. We showcase B2B and B2C examples and tools used to persuade visitors to reveal their identity and share it with the sales team.
Google Analytics : Overview & Basic Customization for Retirement CommunitiesOur Kids Media
One of the biggest skills gaps today is data analytics - the ability to not merely look at reports but to make recommendations and take action based on the data. Google Analytics is a powerful, free, decision support tool that is essential to understanding and improving your online marketing efforts.
Anneline Breetzke will cover the basics of the tool, the key metrics and four main reports and will then turn to customization. How to set up a custom dashboard and a custom report.
Google Analytics: Overview & Key Metrics for Schools and CampsOur Kids Media
A step-by-step tour through Google Analytics, simplifying some of its complexity, and offering tips to make sure you are optimizing the numbers that matter to you.
Introduction to User Experience MonitoringDaniel Khan
This slide deck shows the metrics that directly affect the success of any web application before it introduces ways to proactively and continuously measure how satisfied your users are.
Getting the right SEO consultant can be challenging when the busy small business owner is not savvy in digital marketing. Here are some practical things to look out for and questions to ask when choosing the right SEO consultant.
This presentation was given during the EuroIA 2009, by Adam Cox and Martijn Klompenhouwer. It is and edited version. The images used during the actual presentation have since been removed to make sure no copyrights are being violated. As a result, the examples of combining Web Analytics and User Research are just listed and are without explanations.
RezStream Webinar: 5 tell-tale signs on why you need a new websiteRezStream
Thinking of investing in a new website or a redesign? See if it's the right time with our 5 tell-tale signs on why you need a new website. Learn more about the mobile-first approach, SEO-friendly sites, and conversions.
User Experience professionals have a plethora of knowledge from a variety of disciplines: psychology, human-computer interaction, graphic design and cognitive science. However, one essential area is often overlooked - business. In this presentation, Ashley will outline how to integrate business thinking into your UX work in order to influence decision makers and be seen as a thought leader at your company.
http://www.ohm-advisors.com: Stormwater Best Management Practices (BMP) are rapidly evolving and gaining significant popularity as a method to fight non-point source pollution. Knowing where to place BMPs in the ground to effectively treat stormwater can be tricky. However, with the use of GIS, you can review several environmental variables such as BMP location, size, and mitigated runoff volume. By analyzing orthoimagery, DEMs, existing infrastructure, soils, and right-of-way, users within organizations can more efficiently and effectively plan and optimize their BMPs.
Often BMP placement is often determined on a site-by-site basis. Using GIS and existing spatial datasets allow users to evaluate many sites and perform large scale planning efforts to get the most out of each BMP location. Effective planning at the local or watershed scale will make it easier to prioritize BMPs.
In this presentation, GIS analyst and Environmental Planner, Scott Kaiser, GISP, CFM, discusses the methods used to plan and choose stormwater BMPs with GIS.
Scott Kaiser is a green stormwater guru. A GIS Analyst and Environmental Planner with OHM: http:www.ohm-advisors.com, Scott has more than eight years experience in GIS, focusing on water protection.
Equity compensation grant trends 20110812 printPERFORMENSATION
What companies are doing, what they should be doing, and what they may want to stop doing
This presentation discusses the influences, issues and trends for equity compensation as of August 2011
Wastewater Treatment Systems-Public And PrivateOHM Advisors
http://www.ohm-advisors.com: Wastewater systems can be publicly or privately owned and operated. Learn the basic differences and the key elements to compare and evaluate systems.
My VeloCity Campus session on how to set up a launch page, how to buy ads to generate traffic, test market demand, how to split A/B test.
In this session, I covered the essential steps needed to test market demand, build a launch page, conduct keyword research, launch an AdWords campaign and measure and track demand.
Extracted from my experiences building a startup during the Next36 as well as during my 14 Day Startup Challenge.
More information available on my blog at henrythe9th.com
Understanding your Audience Through NumbersTom Freestone
Google Analytics can be used to deliver many useful statistics. In our flipped presentation, we will provide instructional materials to help you setup Google Analytics, create custom dimensions and discuss how to use and interpret metrics to gain insight into your applications. We will be demonstrating how we use Google Analytics through uPortal and CAS as case studies, giving you an inside perspective on how we monitor our user traffic and how it leads us to make decisions and changes.
Condensed version of Peep Laja's "Master the Essentials of Conversion Optimization" to help understand conversion optimization and increase knowledge, while saving time.
Internal Search - The Lost Child of Web AnalyticsCharles Meaden
Discover why you should take the time to analyse the words and phrases that people enter into the search engine on your web site. These words show the users intent and allow you to better understand their thinking.
Voted 'Best Presentation' at the 2012 MeasureCamp in London
Get your website working - for you! Find out how your website can become a powerful tool to market your foundation. Learn about best practices and common mistakes in this practical look at what makes, and breaks, good web communication.
Presentation by: Amy Huynh, Marketing & Communications Coordinator, CanadaHelps
The 2011 MyCharityConnects webinar series is generously supported by Direct Energy.
From ITC Agent Conference 2015...
Do you know where people come from when they land on your insurance agency website? Do those visitors find your website helpful? This session will explore how Google Analytics can answer these questions and more to help refine your online marketing efforts for increased customer acquisition.
Getting prospective students to a website is one thing, but marketing strategies can't stop there. Learn how to use Google Analytics, a free but feature-rich tool, to understand and optimize the website experience. Topics to be covered include understanding basic web analytics metrics, understanding and using conversion goals and tips for measuring ROI.
Session 3: Strategy and Analytics - Two Must Haves When it Comes to Online Success(Drafting Your Online Strategy and Measuring the Results - Hands On is also tacked onto this lesson)
This presentation will present insights into web user psychology, how to think about and write for the web, how to identify common content mistakes and how writing for the web will improve your search engine rankings.
• WhyAnalytics
• Google Analytics Step by Step
• Who are the people who visit my website?
• What brought visitors to your site?
• What they do once they got on the website?
• Did they do what you wanted them to do?
Struggling to understand google analytics? It can be overwhelming, it's such a large platform. In this presentation, you will learn the basics of Google Analytics for your small business.
We will cover:
Set Up
Audiences
Aquisition
Behavior
Goals
& More.
Best Practices in using Google Analytics, Compete.com, Alexa.com, and SiteTrail.com to do internal analysis as well as competitive assessments. We review the fundamental terms you need to understand and a general framework for measuring your website's success against your business goals
Similar to Tracking Gaps in the User Experience (20)
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
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An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
6. It’s A Combination of Things
• Websites often fail due to multitude of issues
• The whole experience is death by a thousand cuts
• Aggregation of marginal gains
7. Analytics Will Get You Halfway There
• Properly configured, it’ll tell you where you have an issue
• Can’t necessarily tell you the important
8. Look at Device Type
• Mobile has 38% of all traffic
• Bounce rate is at 41%
• Conversion rate is just 0.69%
• Clearly an issue with mobile and good place to start
9. Browser and Browser Version
• Don’t just look at browser
• Look at browser and browser version
• Remember Internet Explorer 8?
– Visitors were seeing this at the checkout!
–
• Estimated loss of revenue was £75,000 a month
10. Funnels and Funnel Flow
• Statement of the bleeding obvious….
• Gives you place to start looking for gaps
• If using Google Analytics, don’t stop the at the default goals
• Make friends with the API
• Learn how to use tools such as Analytics Edge
12. 404 Error Pages
• At the very least track the referrer page
• Segment against channel
• Calculate how many are entrances to your site
• Look outside your analytics
– Crawl the site with ScreamingFrog
– Use tools such as Textpipe to crawl log files for errors
13. Failed Search Terms
• Capture search terms which generated zero search results
• Analyse these to understand
– Are they phrases your users use to describe your products
– Are they for services you don’t (yet) offer
• You can then finetune your search engine
• At the same time, analyse all your search terms for their effectivness
14. Error Messages
• Capture the error messages on all your forms as events
• Youcanquicklyseewherepeoplearehavingissues
15. LiveChat Interactions
• Where are people initiating the sessions
• What questions are they asking?
• Are they things that are not clear on the site?
16. Track Incoming Phone Calls
• At the very least assign a unique phone number to the website
• Ideally assign a unique number to each campaign
• Get whoever answers the phone to make a note of common questions
17. Navigational Choices
• If you can track which navigational elements people selected
• Are people selecting
– Menus
– Images
– Links in the body text
• What are the most post popular choices
• What elements are people ignoring
20. Navigated To Pages
• Which pages are your visitors choosing not to visit
• Simple to calculate
– Unique Page views minus entrances
21. Track Timings
• Are there any pages that
people less time on than
expected?
• Use page speed reports to
determine whether some
pages are slower than
others
– Set the sample rate at
10% of higher
• Look into user timings to
understand how long it
people to complete a
certain task
• Read
Tracking Conversion Duration in Google Analytics
22. Track When Things Go Wrong
• Track key events such as logins
• Vonage clearly didn’t
• UseIntelligencealertstospotwhenissueshappen
• Orbuildyourown
23. Heat Maps and Screen Recordings
• Use a tool such as HotJar, Crazy Egg or Decibel Insight
24. Ask Your Users Why
• Context Sensitive Questions
• Post Sale Survey Questions
– Why did you choose to buy from us
today
– Is there anything that might have
prevented you from buying
25. Thank you and get in touch
Email charles@digitalnation.co.uk
Twitter @charlesmeaden
LinkedIn https://uk.linkedin.com/in/charlesmeaden