This document provides a summary of qualifications and professional experience for Traci Vermilya. She has over 10 years of experience in collections management and accounts receivable, including supervising collection teams and managing millions of dollars in receivables. Her skills include credit approval, financial analysis, customer service, negotiations, and legal experience with real estate, liens, and small claims. She is proficient in Microsoft Office, accounting software, and holds certificates in financial analysis and accounting. Currently she works as a Collections Supervisor at SC Fuels, where she oversees a team, improves processes, and reduces past due accounts.

1. Traci Vermilya
540 El Cabrillo
Placentia, CA 92870
(714)271-6575
traci3296@yahoo.com
SUMMARY OF QUALIFICATIONS
 Proficient with Windows 7,MS Office 2010/2007 Outlook and Excel
 Experience with Duns and Brad Street Reports, Experian Reports and Bank and Trade
References, Property Deeds and Supply Contracts and Financial Statements
 Credit Approval Process and Approval experience
 Strong Supervisory /Management skills and Team Lead background
 Effective and creative thinking ability to improve and implement processes and
procedures for efficiency and profitability.
 Highly experienced in managing large amounts of accounts receivables and customer
base.
 Efficient time management and customer service skills
 Skilled in maintaining low DSO and strong negotiation skills with effect payment
resolution.
 Experienced with Letters of Credit , Deeds of Trust and Real Estate Property Equity
Analysis
 Risk management skills with strong ability to evaluate security needs to protect
investments and credit risks.
 Property Search and Fair Market evaluations
 Strong Customer relations skills
 Professional telephone etiquette with excellent communication skills.
 Strong skillset prioritizing and resolving issues with effective and efficient results.
 Small Claims experience
 Action Oriented and Results Driven
Certificate’s of Completion
 Financial Statement Analysis 1 – National Association of Credit Management
 Business Credit Principles – National Association of Credit Management
 Basic Financial Accounting – National Association of Credit Management
 Financial Statement Analysis Training – National Association of Credit Management
Notary Public of the State of California – Commission Number 2017587
California Licensed Real Estate Agent Cal BRE 01977091
Traci Vermilya

2. 540 El Cabrillo
Placentia, CA 92870
(714)271-6575
traci3296@yahoo.com
PROFFESIONAL EXPERIENCE
SC FUELS (09/01-08/05) and (05/07 to present)
Collections Supervisor
 Supervise a team of collectors
 Manage and maintain a multi-million dollars in accounts receivable book of business
 Supervise the management of large customer base
 Work closely with management to reduce amount of bad debt on a monthly basis
 Provide processional and efficient customer service to internal and external customer
base
 Customer support contact, sales, and billing, legal and upper management.
 Provide support to the legal department on collection accounts
 Negotiate payment arrangements and evaluate security options on existing outstand
receivables
 Credit Approval experience for potential customers
 Review Tax Returns , review D & B reports, review personal credit reports
 Equity analysis on potential real estate locations to secure Deed of Trust
 Provide monthly reporting on all past due accounts receivable
 Manage and reduce the amount of past due A/ R to improve daily cash flow for the
company
 Provide support and training to staff members
 Create and implement processes and procedures to improve efficiency , reduce cost and
increase collections
 Interview potential candidates for employment
 Confirm and verify payroll and attendance information
 Conduct Annual performance reviews for my direct reports
IPC, USA
Collections Supervisor (08/05 to 05/07)
 Supervise a team of collectors
 Manage and maintain over 1Million in accounts receivable
 Manage a large customer base 1000+ accounts
 Work closely with management to reduce amount of bad debt on a monthly basis
 Implement and improve collection processes
 Provide processional and efficient customer service to internal and external customer
base
 Customer support contact, sales, and billing.
 Provide support with the legal department on collection accounts
 Negotiate payment arrangements and evaluate security options on existing outstand
receivables
Personal References
Derek Bettencourt 714-290-5800
Jody Verne 714-251-3227
Jan Miller 714-412-8819
Robert Bollar 714-264-5084