Mona Christian is seeking a Financial Services/Accounts Receivable Manager position. She has over 20 years of experience in financial roles across several industries. She currently serves as the Financial Services Manager at Wyndham Worldwide, where she manages accounts receivable of over $1 billion and leads a team that processes receivables. Previously she held similar roles at Booz & Co. and Siemens, where she improved key metrics like days sales outstanding. She has extensive experience with financial systems and holds a Bachelor's degree in Business/Accounting.

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I. Mona Christian
2 Carolina Ave
West Orange, NJ 07052
Cell: 973-865-4075 – Home: 973-731-2142
Email: cyder1122@verizon.net
Objective:
A results-oriented, high performing Financial Services/Accounts Receivable Manager with 20 years plus experience working
in the manufacturing, construction, professional services/consulting, and hospitality industries, and the ability to multi-task
in a high volume environment with positive results is seeking a challenging position with a company offering growth,
stability, and the opportunity to enhance my professional horizon.
Core Qualifications – Professional Training
 Proficient/ 5 years’ experience with SAP
ERP/3 (Power User)
 Proficient/10 years’ experience with Oracle,
 Proficient /2 years with Cognos, Coda
 People Soft Financial Systems
 Microsoft office, Word, Excel, PowerPoint, and
Access (certificate)
 Supervisor Training (Certificate)
 Achieving Finance and Controlling Excellence
(ACE) Diploma
 Staff Supervision & Teambuilding
 Journal Entries and General Ledger
 Creating Spreadsheets and Accounting Reports
using vlookups/pivot tables.
 Financial Reporting and Analysis
 Accounts Receivable & Payable Processes & Sub
Contract Management
 3 years’ experience with Salesforce
EDUCATION
University of Phoenix, Phoenix AZ - 2004- 2007
BSB/ACC-Bachelor Degree in Business/Accounting – GPA 3.77
PROFESSIONAL EXPERIENCE
Wyndham Worldwide Inc., Parsippany, NJ 11/10-Present
Financial Services Manager/Credit & Collections
Manage/lead the Company’s Financial Services A/R Department with an annual Accounts Receivable portfolio of over one
billion. Day to day oversight and processing of Accounts Receivable to ensure collections are handled and received in a
timely manner. Oversee, lead, inspire and engage finance specialist staff (5), and (1) financial supervisor to develop talent
and build a high performing team delivering exceptional service and efficiency in all Accounts Receivable operations.
Oversee/manage to ensure timely collection of cash to reduce DSO, bad debt writes offs, unapplied payment, and credit
review, and approval. Work with customers to offer alternate payment arrangement outside terms (payment plan).
Successfully reduce DSO from 110 to 75 days in the first year. Continually achieve/exceed monthly cash targets of over 70M+
and successfully manage and reduce DSO below 70 days. Assist staff in career development by coaching, mentoring, and
developing activities to enhance their current skill set by providing adequate training, valuable feedback and leadership.
Provide management level customer service support to franchisees/customers. Build relationships with internal and external
groups to minimize exposure to bad debt and write offs. Complete monthly financial analysis and reports.
Key Responsibilities/Results:
 Proactively monitor monthly accounts receivables of over 150M to increase cash flow and minimize company
exposure to bad debt by reviewing accounts daily/weekly with AR team and working with internal and external
customers to promptly resolve issues, reduce DSO.
 Monitor daily cash. Ensure accuracy of cash receipts application via lock box, ACH, and wire transfers. Report cash
received daily, weekly, and monthly to ensure targets are met.
 Lead special initiatives to create and/or improve processes related to accounts receivable- credit and cash collection,
and facilitate training to AR staff.
 Manage and administer the daily operations of the credit department; including effective communication with
customers on credit hold accounts to resolve and achieve collection goals.
 Review /manage status of delinquent accounts and direct collection actions.

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 Manage and develop team of financial specialist by leading efforts to continuously drive team engagement.
 Accurately reconcile accounts at period end; research, identify, document, and adjust discrepancies at period-end;
such as reserves, accruals, write ups, write downs, bad debt write off, discounts and net adjustments and ensure
accuracy of all transaction.
 Review customer’s contracts to ensure accurate billings.
 Financial Reporting and Analysis. Create and prepare special ad-hoc analysis requests.
 Complete staff annual review. HR responsibilities include hiring, writing of reviews and recommendations for salary
adjustment and/or promotion.
 Represent Wyndham Hotel Group at quarterly and annual conference.
Booz & Co., Florham Park, NJ 09/08-7/10
Accounts Receivable Manager
Manage/lead the firm’s North America accounts receivable department with a portfolio of 300+ clients and 500M annual
sales. Manage employees on the day to day operations for billing, cash and credit collection to ensure accuracy and timely
submittal of invoices, cash receipts application, and corrections to customer accounts on top fortune 500 companies.
Successfully reduce DSO from 70 to 55 days in the first six months. Continually achieve/exceed monthly cash and billing
targets of over 30M and successfully manage and reduce DSO below 59 days. Manage the AR team to ensure that clients are
invoiced promptly for services provided and resolve issues leading to timely collection of receivables. Complete financial
analysis and reporting related to AR.
Key Responsibilities/Results:
 Manage, research, and resolve discrepancies, and follow through with corrective measures.
 Reviewed accounts daily/weekly with AR team and working with sales and operations to promptly resolve issues,
reduce DSO and maintained below 59 days.
 Calculate monthly metrics on DSO/AR aging for distribution to upper management.
 Ensure accuracy of cash receipts application via lock box, ACH, and wire transfers. Report cash received and billings
daily, weekly, and monthly to ensure targets are met.
 Calculate and forecast monthly cash and billing targets for distribution to upper management.
 Develop strategies to streamline and improve the automation of customized online billings and work with clients to
set up accounts to invoice through Ariba, Xign, or client’s online system.
 Lead special initiatives to create and/or improve processes related to accounts receivable- billings, credit and cash
collection, and facilitate training to AR staff.
 Fully support/main point of contact for quarterly/annual internal & external audit process. Implement, maintain, and
document appropriate invoicing policy and procedures to ensure GAAP and SOX requirements are met.
 Complete/reconcile quarterly internal audit kits for internal and external auditors.
 Accurately reconcile balance sheet accounts at period end; research, identify, document, and adjust discrepancies at
period-end; such as reserves, accruals, write ups, write downs, bad debt write offs, discounts and net adjustments.
 HR responsibilities include hiring, writing of reviews and recommendations for salary adjustment and/or promotion.
 Financial Reporting and Analysis. Create and prepare special ad-hoc analysis/reports.
Siemens Building Technologies– Pine Brook, NJ 5/99-6/08
Accounting Supervisor
Supervise all processes of the metro district accounts receivable department (4 employees) to effectively coordinate branch
accounting activities in all areas of accounts receivable, billings, credit collection, and cash application of domestic annual
sales of 200M+. Set objectives, develop and mentor team and perform performance review. Manage accounts receivable for
1000+ clients. Successfully achieved/exceeded monthly cash and billing targets and managed/reduced DSO from 90 to 65
days in the first year to an annual average below 60 days.
Key Responsibilities/Results:
 Ensure accuracy of cash receipts application via lock box, ACH, and wire transfers. Report cash received and billings
daily, weekly, and monthly to ensure targets are met.
 Oversee, reviewed and reconciled customers’ contract/accounts and evaluated for credit worthiness, credit risk and
established credit limit for new/existing customer’s credit limit up to 100K using credit application, payment history,
and D&B to determine credit worthiness. Initiate cash inflows forecasting by daily monitor of age receivables and
weekly meeting.
 Manage and administer the daily operations of the credit department; including effective communication with
customers on credit hold accounts, and achievement of collection goals.
 Review /supervise status of delinquent accounts and direct collection actions.
 Review, research, and resolved customer charge backs/credits. Work with internal collection agency/attorney on

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problem age accounts or bankruptcy clients (less than 1%) to facilitate all requests for documentation and
continuously follow up on status to reserve accordingly.
 Complete and supervise all contract billing, special billing requirements, and ensured accuracy of documentation on
million dollar contracts (lien waivers, statement of work).
 Accurately maintain contract analysis/reconciliations /unapplied cash account reconciliation.
 Accurately generate/create monthly reports, analyzed/reviewed unbilled revenue and cost in excess on projects and
worked with project managers to keep job up to date.
 Lead special initiatives to create and/or improve processes related to billing and cash application, and accounts
receivable reporting and collection. Trained employees and coordinated the implementation of any upgrades to
accounting staff, and facilitated one-on-one and cross training on the SAP system. Main point of contact for all AR
related SAP issues and work with IT to resolve.
 HR responsibilities include hiring, writing of reviews and recommendations for salary adjustment and/or promotion.
 Facilitate/lead internal & external audit and implemented/managed appropriate invoicing policy and procedures to
ensure GAAP and SOX requirements are met.
Siemens Water Technologies - Union, NJ 5/88 to 4/99
Sr. Accounting Assistant
Full charge of accounts receivable, billings, and cash receipts application, and credit collection. Relieve and assist Accounts
Payable. Maintain and reconcile customer accounts. Generate and maintain reports on accounts receivable related to debits
and credits and resolve all outstanding issue. Update sales/revenue to the GL, assist with monthly closing, reporting
reconciliation and analysis of various GL accounts related to AR. Successfully achieved/exceeded monthly cash and billing
targets and managed/reduced DSO.
Key Responsibilities/Results:
 Ensure that clients are invoiced promptly and resolved customer issues leading to timely collection of receivables.
Application of incoming cash via checks, ACH, and wire transfers.
 Manage credit collections of outstanding sales. Work with sales, service, and operation to resolve client issues.
Review and reconcile customers’/government contract/accounts.
 Administer/oversee credit policies for new and existing customers, reviewed client’s credit application and D&B to
determine credit worthiness.
 Review/manage government contracts for special billing requirements to ensure correct submittal of invoices and
resolve issues to facilitate prompt payment of outstanding receivables.
 Lead and work with sales, engineering and operation as liaison and interfaced with customers to ensure positive
results and timely collection of receivables
 Prepare weekly/monthly financial reports.
 Supervise data entry of orders, bookings, and contracts to ensure accuracy.
 Supported internal & external audit results by implementing and maintaining appropriate invoicing policy and
procedures to ensure GAAP and SOX requirements are met.
SALARY REQ-Negotiable
REFERENCES: Available upon request