1. Jerry A. Taylor
120 Coral Drive
Safety Harbor, Florida 34695
Phone: 678-773-1647
E-mail: bfilmfan@gmail.com
LinkedIn: https://www.linkedin.com/in/bfilmfan
OBJECTIVE
Talented, results-driven enterprise systems architect with versatile, cross-platform
experience in systems/network architecture, installation, implementation, integration,
security, and administration in local and remote environments for diverse client industries
(education, government, health care, insurance, industrial and small business). Able to
guide motivated, top-performing technical and application support teams in the
administration, installation, training, and support of client/server hardware, software,
peripherals, and networked systems for MS Windows 2012 R2 Server and legacy,
Windows 8 and legacy operating systems. Proven success delivering
LAN/WAN/telecommunication connectivity, security peripherals, and multi-platform
design of Internet- and client/server/database-related applications.
WORK EXPERIENCE
Technology Risk Management Security Consulting and Oversight Windows Subject
Matter Expert
11 2014 – Present
Deposit Trust and Clearing Corporation
Designing, implementing and maintaining Microsoft platform security policies and
baselines for the protection of the company's physical and non-physical Information
Technology assets using various tools including primarily Microsoft Office products,
Active Directory, Exchange MS_SQL and SharePoint.
Key Contributions:
Developed security baselines for global implementation for Microsoft Operating Systems
XP through Windows 7 Enterprise for desktop, laptop, thin clients, Virtual Desktop
2. Interface and embedded hardware platforms; Microsoft Operating Systems Windows
Server 2003 through Windows 2012 R2; Microsoft Exchange 2010; Microsoft Lync
Server 2010; Microsoft SharePoint 2010; Microsoft Internet Explorer 10 and 11;
Microsoft Internet Information Server 7 and 8; IBM Lotus Domino; RSA Secure ID;
BlackBerry Enterprise Server 10. 10.2 and 12;Citrix AppSense, Netscaler, XenDesktop
and XenApp Server; Google Chrome Browser; Mozilla FireFox Browser; and, Symantec
Enterprise Vault 9.02.
Provided advanced technical commentary on Active Directory redesign project
Active Directory Architect
1 2013 – 11 2014
Jabil
Specified and designed a Microsoft Active Directory infrastructure (Windows Server
2012 R2) for a global manufacturing firm with 180,000 employees in 94 facilities in 33
countries globally.
Key Contributions:
Designed and oversaw implementation of a new Active Directory structure featuring a
global naming standard for computer objects, an object based Organizational Unit (OU)
structure, Advanced Group Policy Management Server providing change management
functionality to GPO objects reducing complexity of structure and increasing
manageability of environment.
Authored and presented to board officers technical study of impact of current Active
Directory-related services (LDAP searches, authentications, group policy application,
Distributed File System utilization, etc.) for a new acquisition with sub-standard wide
area network connectivity.
Authored, implemented and trained Active Directory operations staff on over 50
PowerShell scripts developed to provide technical, security, compliance and performance
reports concerning Active Directory.
Authored and submitted strategy for adoption for agile methodology of acquisition of
organizations using Active Directory forest trusts and application portals based on
Microsoft Remote Desktop Services (RDS) technology
Windows Infrastructure Architect
5 2006 – 1 2013
3. Turner Broadcasting Systems | Atlanta, Fulton, GA
Entertainment
Specified and designed a Microsoft Active Directory (Windows 2008 Enterprise) and
Exchange (2010 Enterprise) messaging system architecture upgrade for deployment by
Turner Broadcasting Systems and subordinate organizations such as, Cable News
Network (CNN), CNN Headline News, CNN Española, CNN International, Turner
Network Television, Cartoon Network, Cartoon Boomerang, Turner Classic Movies,
Turner South, the Atlanta Braves, Nacar.com and PGA.com, etc. in support of global
operations with a user population of 20,000. Consolidated Active Directory and
Exchange 2003 messaging system handling in excess of 18 million messages monthly
into 5 Tier 2 data centers distributed globally (2 in the continental United States, 1 in
Europe, 1 in Latin America and 1 in Asia).
Key Contributions:
Specified and designed an Active Directory Federation Service between external Time
Warner business units, vendors, clients and internal organization Active Directory forests
to allow identity management and access control to resources.
Specified and designed a Microsoft Active Directory (Windows 2008 Enterprise) and
Exchange (2010 Enterprise) messaging system architecture upgrade for deployment by
Turner Broadcasting Systems and subordinate organizations such as, Cable News
Network (CNN), CNN Headline News, CNN Española, CNN International, Turner
Network Television, Cartoon Network, Cartoon Boomerang, Turner Classic Movies,
Turner South, the Atlanta Braves, Nacar.com and PGA.com, etc. in support of global
operations with a user population of 20,000. Consolidated Active Directory and
Exchange 2003 messaging system handling in excess of 18 million messages monthly
into 5 Tier 2 data centers distributed globally (2 in the continental United States, 1 in
Europe, 1 in Latin America and 1 in Asia).
Authored technical study on bandwidth utilization of Outlook clients using bandwidth
limiting appliances.
Authored a technical design for implementation of an email archival solution meeting
SOX compliance.
Technical Director
9 2005 - 4 2006
4. US Army | Fort Huachuca, AZ
Government and Military
Provided high-level technical support, analysis and direct technical supervision of 300
technical personnel in dedicated teams providing system, network and database
management support to the U.S. Army end users in support of the Army Power
Projection missions on a worldwide basis for enterprise environment with a user
population of 350,000 end users in an Active Directory forest with over 280 Windows
2003 domain controllers, an Exchange 2003 messaging system handling in excess of 5.45
million messages monthly, 2200 legacy Windows NT 4.0 domains under management,
web-proxy hardware defending over 2,000 web sites and over 100 application servers
servicing 20,000 database users. Developed documentation, executive briefings and
technical white paper studies in accordance with Department of Defense (DoD)
Information Technology Security Certification and Accreditation Process (DITSCAP), as
based upon applicable Federal laws (Title 10, 36, 552a of Title 5, etc.), Executive Orders
(12958, 12470, 12356, etc.), DoD directives (8500.1, 5015, etc.) and Army regulations
(25-2, 25-400-2, 25-50, etc.). Developed technical white papers on Active Directory and
Exchange, engineering processes and operational procedures in accordance with industry
established procedures such as Six Sigma, Information Technology Infrastructure Library
(ITIL) and the International Organization for Standardization (ISO). Mentored and
tutored technical support personnel in diagnosing system failures and implementing
corrective actions.
Key Contributions:
• Served as subject matter expert on Transformation Team charged with implementing an
ITIL-compliant Service Desk.
• Authored a technical study recommending that Microsoft Operations Manager 2005 be
utilized to manage Active Directory and Exchange infrastructure.
• Authored a technical study specifying settings for proper baseline monitoring of Active
Directory infrastructure.
• Authored a technical study detailing effects of implementation of Controlled Access
Card Active Directory login.
Active Directory Architect (Consultant)
9 2004 - 9 2005
BlueCross BlueShield of Florida | Jacksonville, Duval, FL
Insurance
5. Specified and designed Microsoft Active Directory (Windows 2003 Enterprise) and
Exchange (2003 Enterprise) messaging system architecture upgrade for deployment by
BlueCross BlueShield of Florida with a user population of 20,000 and consisting of over
150 Active Directory domain controllers in 3 federated Active Directory forests into a
pair of remotely located Tier 4 Data Centers. Developed and deployed Samba 3
integration guide for UNIX teams integrating resources into Active Directory. Designed
and deployed Role Based Access Control (RBAC) system meeting the Health Insurance
Portability and Accountability Act of 1996 (HIPAA), the Sarbanes-Oxley Act (Public
Law 104-204) and California's Database Security Breach Notification Act, (SB 1386).
Specified, designed and deployed VMWare GSX-based virtualized domain controllers,
web and application servers for the application and compatibility testing laboratories
leading to cost reduction savings of $1.25 million dollars annually. Developed technical
white papers on Active Directory and Exchange, engineering processes and operational
procedures in accordance with industry established procedures such as Six Sigma,
Information Technology Infrastructure Library (ITIL) and the International Organization
for Standardization (ISO). Prepared and maintained technical documentation and trained
technical personnel in processes to monitor Active Directory and Exchange. Mentored
and tutored technical support personnel in diagnosing system failures and implementing
corrective actions. Served as Six Sigma Black Belt Subject Matter Expert founding
member of engineering task force for documenting and establishing industry best
practices Change Control Committee for implementation of projects.
Key Contributions:
• Specified, designed and deployed VMWare GSX-based virtualized domain controllers,
web and application servers for the application and compatibility testing laboratories
leading to cost reduction savings of $1.25 million dollars annually.
• Designed and deployed Role Based Access Control (RBAC) system meeting the Health
Insurance Portability and Accountability Act of 1996 (HIPAA), the Sarbanes-Oxley Act
(Public Law 104-204) and California's Database Security Breach Notification Act, (SB
1386).
• Served as Six Sigma Black Belt Subject Matter Expert founding member of engineering
task force for documenting and establishing industry best practices Change Control
Committee for implementation of projects.
Windows 2003 Active Directory & Exchange 2003 Infrastructure Architect
9 2003 - 9 2004
United States Army Reserve | Atlanta, Ga
Government and Military
6. Specified and designed Microsoft Active Directory (Windows 2003 Enterprise) and
Exchange (2003 Enterprise) messaging system architecture for deployment by the Army
Reserve with a user population of 250,000 and consisting in excess of 1 million network
nodes. Developed documentation and architecture in accordance with Department of
Defense (DoD) Information Technology Security Certification and Accreditation Process
(DITSCAP), as based upon applicable Federal laws (Title 10, 36, 552a of Title 5, etc.),
Executive Orders (12958, 12470, 12356, etc.), DoD directives (8500.1, 5015, etc.) and
Army regulations (25-2, 25-400-2, 25-50, etc.). Developed technical white papers on
Active Directory and Exchange, engineering processes and operational procedures in
accordance with industry established procedures such as Six Sigma, Information
Technology Infrastructure Library (ITIL) and the International Organization for
Standardization (ISO). Prepared and maintained technical documentation and trained
technical personnel in processes to monitor Active Directory and Exchange. Mentored
and tutored technical support personnel in diagnosing system failures and implementing
corrective actions.
Key Contributions:
Developed engineering release management process utilizing a formal peer review
process that was formally adopted by the client as a required change management
process.
Authored a technical study documenting bandwidth utilization by various Outlook mail
clients with Exchange 2003 Enterprise Server.
Authored a technical report making recommendations for a Role Based Access Control
(RBAC) model based upon Quest ActiveRoles.
Developed an Exchange 2003 collapsed-infrastructure design meeting DoD specifications
capable of supporting 250,000 end users.
Security Architect Active Directory (Consultant)
9 2002 - 8 2003
General Motors | Detroit, Wayne, MI
Automotive and Parts Mfg
Specified, designed and implemented Microsoft Active Directory security architecture
(Windows 2000 systems security needs, multilevel security (MLS), Role Based Access
Control (RBAC), Single-Sign On (SSO), encryption, authentication, public key (PKI) and
certificates ) for worldwide deployment of Windows 2000 Server, Advanced Server and
Professional for General Motors Corporation's wide area network consisting of over 2000
Active Directory domain controllers within a globally spanning network of 1,000,000
nodes. Developed security architecture documentation, including engineering processes
and operational procedures. Developed and organized technical information about the
7. client’s mission, goals, existing security products, and on-going programs in the security
arena. Installed analyzed, evaluated and maintained complex secure operating system and
secure application software. Diagnosed secure systems failures, and identified and
implemented corrective actions. Prepared and maintained technical documentation and
trained on-site security network administrators in processes to secure network. Developed
architectural and engineering standards for beta-test migration of Windows 2003 Server.
Key Contributions:
• Developed and implemented baseline security requirements for Microsoft Active
Directory Servers globally for the world’s largest automobile manufacturer.
• Developed technical documentation on engineered solutions and operational procedures
for Windows 2000 Server.
Active Directory Security Architect (Consultant)
11 2001 - 4 2002
State Farm | Bloomington, McLean, IL
Insurance
Specified, designed and implemented Microsoft Active Directory security architecture
(Windows 2000 systems security needs, multilevel security (MLS), Role Based Access
Control (RBAC), Single-Sign On (SSO), encryption, authentication, public key (PKI) and
certificates ) for national deployment of Windows 2000 Server, Advanced Server and
Professional for State Farm’s network infrastructure consisting of over 500,000 nodes
with 50,000 Windows NT 4.0 and 5,000 Windows 2000. Developed security architecture
documentation, including engineering processes and operational procedures. Developed
and organized technical information about the client’s mission, goals, existing security
products, and on-going programs in the security arena. Installed analyzed, evaluated and
maintained complex secure operating system and secure application software. Diagnosed
secure systems failures, and identified and implemented corrective actions. Prepared and
maintained technical documentation and trained on-site security network administrators
in processes to secure network.
Key Contributions:
• Developed and implemented baseline security requirements for Microsoft Active
Directory Servers nationally for the world’s largest private network.
8. • Developed technical documentation on engineered solutions and operational procedures
for Windows 2000 Server.
Windows 2000 Technical Architect (Consultant)
6 2001 - 9 2001
Bryan Cave LLP | St. Louis, Mo
Legal Services
Designed and implemented Windows 2000 Active Directory network infrastructure
refresh for Bryan Cave LLP, one of the largest law firms in the United States. Network
consisted of 10,000 nodes with 100 Novell 4.11-5.1, and GroupWise 5.5 File servers and
200 Windows 4.0 file servers. Designed, tested and implemented Windows 2000
Professional workstation and laptop images. Designed, implemented and tested software
management and distribution systems for firm. Designed, tested and implemented
network to desktop-level management control system. Provided high-level technical
support to field engineers and technicians performing implementation work in field.
Developed a Windows 2000 single master image for deployment to all laptops and
workstations, consisting of 6 different Dell model types and 5000 systems in the firm.
Key Contributions:
Developed a Windows 2000 single master image for deployment to all laptops and
workstations, consisting of 6 different Dell model types and 5000 desktop systems in the
firm.
Provided high-level network technical support to field engineers and technicians
performing implementation work in field.
Director of Field Operations
1 2001 - 4 2001
Virtex Networks | Atlanta, Ga
9. IAAS
Daily responsibility for managing life-cycle project managers for a managed service
provider. Grew organization from 0 seats under management to approximately 1000 seats
under management. Developed implementation policies and procedures for field
personnel to implement Windows 2000 Professional, Windows 2000 Server, Windows
2000 Advanced Server and Exchange 2000 Server, in addition to migrations from Novell
4.0/5.11 and Windows 4.0 to Windows 2000 at client locations. Designed, implemented
and managed a Compaq Enterprise Storage Area Network (SAN) consisting of 2
terabytes of storage utilizing Microsoft 2000 Server Clustering. Increased field service
revenue from 16 billable hours to over 300 billable hours in a 60-day period. Instituted a
client satisfaction report system for help desk. Instituted a bonus system for field
personnel. Ensured that health-care industry clients maintained compliance with 21 CFR
Part 11 and HIPAA.
Key Contributions:
Grew organization from 0 seats under management to approximately 1000 seats under
management.
Increased field service revenue from 16 billable hours to over 300 billable hours in a 60-
day period.
Launched 24/7 service/support initiatives for end users through Network Operating
Center (NOC) design/implementation.
Senior Network Engineer (Consultant)
8 2000 - 11 2000
National Center for Environmental Health (Center for Disease Control) | Atlanta, Ga
Government and Military
Daily responsibility for maintaining a local area network for the Center for Disease
Control’s National Center for Environmental Health with over 10000 nodes, 500 Novell
4.11 and 5.0 file servers in 125 NDS trees, 400 Windows NT 4.0 and Windows 2000 file
10. servers and 80 Exchange 5.5 file servers managed via Compaq Insight Manager XE.
Designed, implemented and managed a Compaq Enterprise Storage Area Network (SAN)
consisting of 3 terabytes of storage utilizing Microsoft NT 4.0 and 2000 Server
Clustering. Provided analysis and technical commentary on network redesign with
customer specifications. Provided high-level network technical support to Tier 1 and 2
help desk personnel and field engineers and technicians. Designed and implemented
network restructuring, consolidation and OS upgrade of Novell (from 3.x and 4.x to 5.1
Service Pack 1) and NT file servers. Designed and implemented upgrade of Exchange
server for additional growth in user environment. Maintained 2 Windows NT 4.0
Terminal Servers running Citrix Metaframe 1.8 allowing remote sites connectivity to
network resources. Implemented Windows 2000 Active Directory Server and Windows
2000 Exchange server to allow for future migrations and installed 2 Exchange 2000
servers to allow for future growth in network. Ensured that networks met Department of
Defense (DOD), HIPAA and Health and Human Services HHS security requirements.
Key Contributions:
Provided high-level network technical support to Tier 1 and 2 help desk personnel and
field engineers and technicians.
Implemented Windows 2000 Active Directory Server and Windows 2000 Exchange
Server to allow for future migrations and installed 2 clustered, fault-tolerant Exchange
2000 servers to allow for future growth in network.
Designed and implemented network restructuring, consolidation and Network Operating
System upgrade of Novell (from 3.x and 4.x to 5.1 Service Pack 1) and NT 4.0 file
servers.
Lead Senior Systems Engineer (Consultant)
6 2000 - 8 2000
Trammell Crow | Dallas, Tx
Real Estate/Property Management
Daily responsibility for supervising a team of 8 systems engineers in a remote network
operations center for Trammell Crow Corporation. Wide area network consisted of
25,000 node network with 300 Windows NT 4.0 file servers in 70 domains, and 50
Novell file servers. Designed, implemented and managed a Compaq Enterprise Storage
Area Network (SAN) consisting of 2 terabytes of storage utilizing Microsoft NT 4.0 and
11. 2000 Server Clustering. Designed, created and implemented a web-based network outage
notification system. Designed, created and implemented an email based user request form
for computer and network resources. Provided analysis and technical commentary on
customer supplied redesign of wide area network. Provided high level network technical
support and troubleshooting to Tier 1, 2 and 3 Help desk personnel and field engineers
and technicians. Designed and implemented network restructuring, consolidation and OS
upgrade of Novell (from 3.x and 4.x to 5.1 Service Pack 1) and NT (from 3.51 to 4.0) file
servers in 48 NDS trees. Designed and implemented 6 Windows NT 4.0 Terminal servers
running Citrix Metaframe 1.8 to allow remote sites access to network resources.
Implemented test bed Windows 2000 Active Directory structure for future migrations of
organization.
Key Contributions:
Designed and implemented network restructuring, consolidation and Network Operating
System upgrade of Novell (from 3.x and 4.x to 5.1 Service Pack 1) and NT (from 3.51 to
4.0) file servers in 48 NDS trees.
Designed, created and implemented an email based user request form for computer and
network resources.
Provided high level network technical support and troubleshooting to Tier 1, 2 and 3
Help desk personnel and field engineers and technicians.
Launched 24/7 service/support initiatives for end users through Network Operating
Center (NOC) design/implementation.
Lead Senior Systems Engineer
10 1999 - 6 2000
Inacom | Atlanta, Ga
Computer Software
Daily responsibility for supervising a team of 8 systems engineers in a remote network
center for Trammell Crow Corporation. Wide area network consisted of 10,000 node
network with 300 Windows NT 4.0 file servers in 70 domains, and 50 Novell file servers.
Designed, implemented and managed a Compaq Enterprise Storage Area Network (SAN)
consisting of 2.5 terabytes of storage utilizing Microsoft NT Clustering Designed, created
and implemented a web-based network outage notification system. Designed, created and
12. implemented an email based user request form for computer and network resources.
Provided analysis and technical commentary on customer supplied redesign of wide area
network. Provided high level network technical support and troubleshooting to Tier 1, 2
and 3 Help desk personnel and field engineers and technicians. Designed and
implemented network restructuring, consolidation and OS upgrade of Novell (from 3.x
and 4.x to 5.1 Service Pack 1) and NT (from 3.51 to 4.0) file servers in 48 NDS
trees. Designed and implemented 6 Windows NT 4.0 Terminal servers running Citrix
Metaframe 1.8 to allow remote sites access to network resources. Implemented test bed
Windows 2000 Active Directory structure for future migrations of organization.
Key Contributions:
Designed and implemented network restructuring, consolidation and Network Operating
System upgrade of Novell (from 3.x and 4.x to 5.1 Service Pack 1) and NT (from 3.51 to
4.0) file servers in 48 NDS trees.
Designed, created and implemented an email based user request form for computer and
network resources.
Provided high level network technical support and troubleshooting to Tier 1, 2 and 3
Help desk personnel and field engineers and technicians.
Launched 24/7 service/support initiatives for end users through Network Operating
Center (NOC) design/implementation.
Lead Senior Systems Engineer
4 1996 - 10 1999
ENTEX Information Services | Atlanta, Ga
Computer Software
Daily responsibility for supervising technical personnel and engineers on National Project
Services teams engaged in project work on client sites for clients as diverse as Microsoft,
Cigna, Coca-Cola, Signature Air Flight Services, Silicon Graphics Incorporated, Alcan,
Inland-Temple Paper, Rock Tenn, Post Properties and numerous other Fortune 1000
companies. Designed, installed, and maintained wide area network for The American
Cancer Society consisting
of 7800 nodes and 150 Windows NT file servers, 100 Novell file servers, multiple OS/2
Warp gateways and an OS 3090 mainframe. Designed, implemented and maintained
network refresh of American Cancer Society's National Headquarters from 4 Megabyte
13. Token-Ring to Switched 100 Megabyte Ethernet architecture. Supervised a wide area
network refresh project team for Cigna's wide area network consisting of 15,000 nodes
and 1000 Windows NT 4.0 file servers. Hands-on supervision of upgrades of GroupWise
for Post Properties in 5 states. Hands-on supervision of a team of 4 engineers
implementing Exchange 5.0 in facilities worldwide for Aluminum Company of America.
Hands on supervision of a team deploying 2500 Windows 2000 desktops for Microsoft
headquarters in Redmond, Washington. Hands-on supervision of a team of 10
implementing Windows NT 4.0 servers and Exchange 5.0 in facilities nation-wide for
Inland-Temple Paper. Awarded Customer Superstar of the Quarter in October 1998 and
Team Customer Superstar of the Quarter for April 1999 and nomination to the Entex
President’s Club for 1999 for outstanding customer service while engaged on the
projects.
Key Contributions:
Received prestigious company awards – “Superstar of the Quarter,” 1998, “Team
Customer Superstar” 1999, and “President’s Club,” 1999.
Superior Performance resulted in earning 2 promotions in less than 26 months.
Hands-on supervision of technical teams performing complex network infrastructure
overhauls for Fortune 1000 clients.
Systems Engineer (Consultant)
4 1995 - 4 1996
Center for Disease Control | Atlanta, Ga
Government and Military
Daily responsibility for providing high level network technical support to the Center For
Disease Control's wide area network consisting of 12,000 nodes 2000 Novell files
servers, 2200 Windows NT 4.0 file servers, and multiple mainframe systems.
Implemented network refresh for local area networks from 4-Megabyte Token-Ring to
Switched 100 Megabyte Ethernet architecture. Daily
responsibility for upgrading Novell file and Windows NT file servers and managing
software distribution to remote sites. Implemented network refresh of upgrading 400
Windows NT 3.51 file servers Windows NT 4.0. Ensured that networks met Department
of Defense (DOD) and Health and Human Services security requirements.
14. Key Contributions:
Provided high level network technical support and troubleshooting to Tier 1, 2 and 3
Help desk personnel and field engineers and technicians.
Daily responsibility for upgrading Novell file and Windows NT file servers and
managing software distribution to remote sites.
Micro Systems Analyst
3 1990 - 4 1995
Georgia Baptist Health Care System | Atlanta, Ga
Healthcare Services
Daily responsibility for providing high level network technical support to the
organization's WAN consisting of 3000 nodes, 5 Windows NT file servers, 20 Novell file
servers and multiple IBM mainframes. Implemented network upgrade from 4-Megabyte
Token-Ring to split Full Duplex Load Balanced 16-Megabyte Token-Ring architecture.
Implemented network upgrade from Novell 3.11 to Novell 4.01 on file servers. Designed,
implemented and maintained disaster recovery
procedures for WAN.
Key Contributions:
Designed, implemented and maintained disaster recovery procedures for WAN.
EDUCATION
Associate Degree,
Chattahoochee Technical Institute | Marietta, Cobb, GA
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
IEEE
