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Top 10 Skills for Public Tech Instruction
The document outlines ten essential skills for teaching technology to library patrons, emphasizing the importance of interpersonal communication, learner engagement, and adaptable teaching techniques. Key methods include creating a welcoming environment, assessing individual needs, fostering hands-on practice, and ensuring clear communication. It also highlights the significance of balancing structure with flexibility, involving learners actively, and maintaining an enjoyable atmosphere during instruction.
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Top 10 Skills for Public Tech Instruction
- 1. 10Top Ten Skillsfor Teaching Tech to Patrons Crystal Schimpf Library Training Consultant Kixal, LLC
- 2. About me » Librarian » Technology Trainer » Digital Literacy Specialist » Library Training Consultant » Berkeley, CA
- 3. Reflection Question Think ofa time when you had to learn a new technology through individual or group instruction.
- 4. Reflection Question Think ofa time when you had to learn a new technology through individual or group instruction. » What worked well? » What did not work well?
- 5. Tech Instruction Challenges » Interpersonal communication » Teaching techniques » Learner engagement » Reaction
- 6. Tech Instruction Challenges » Interpersonal communication » Teaching techniques » Learner engagement » Reaction NOT as much about the tech as we think!
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- 11. How-to: Be welcoming » Friendly smile » Meet them where they are » Get to know the learner 1
- 12. 2. Assess theneed 2
- 13. 2 How-to: Assess theneed » Ask lots of questions » Clarify the question/problem » Identify their goals » Don’t jump to conclusions » Learn their interests
- 14. 3. Give upcontrol 3
- 15. » Let them“drive” » Allow hands-on practice » Let them lead » Collaborate with them How-to: Give up control 3
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- 17. How-to: Be present » Listen closely » React thoughtfully » Improvise: Be flexible & creative » Admit your own limits » Learn with them 4
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- 19. 5 How-to: Go slow » Break it down into steps » Select teaching points with care » Don’t assume knowledge » Be patient
- 22. 6. Set thespace 6
- 23. 6How-to: Set thespace » Welcome them in » Create a comfortable environment » Accommodate disabilities » Set expectations
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- 25. 7 How-to: Communicate clearly » Simplify ideas & concepts » Give relevant examples » Avoid jargon » Check in with learners » Allow for Q&A
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- 27. 8How-to: Involve learners » Include lots of activities » Watch for different learning preferences » Use partner/buddy/team activities » Ask what they want to learn
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- 29. 9How-to: Stay balanced » Balance focus and flexibility » Don’t let one person derail » Direct class energy » Reset if needed
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- 31. 10How-to: Assign practice » Allow practice time during class » Assign practice exercises » Offer ideas for how/what to practice » Share additional resources, tutorials
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- 35. HAVE FUN!!! » Telljokes » Use puns » Show silly images » Practice with fun websites 11
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