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SECTOR:
INFORMATION AND COMMUNICATION TECHNOLOGY
QUALIFICATION:
COMPUTER HARDWARE AND SERVICING NC II
Module:
PLAN TRAINING SESSION AND
UTILIZE ELECTRONIC MEDIA TRAINING FACILITIES
ASIAN INSTITUTE OF COMPUTER STUDIES
COMPUTER BASED LEARNING MODULE
PANAPAAN, CAVITE
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
1
TOPIC: Plan Training Session
1. Trainee’s Characteristic
2. Records ofthe Characteristics of Learners
3. Self-Assessment Checklist
4. Evidence ofCurrent Competencies acquired related to Job/Occupation
5. Summary of Current Competencies versus Required Competencies
6. Training Needs
7. Session Plan
8. CBLM includes UTILIZE topic such as:
 Information Sheet
 Work Sheet
 Job Sheet
 Operation Sheet
Main Resources:
TESDA Trainersprovidedthe following:
 Computer Hardware and Servicing NC II
 Trainee’s CD
 Lorie TMoutput
Additional Resources:

 Gras Book
 http://www.lifehack.org
 http://computer.howstuffworks.com
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
2
Blank Template : TRAINEES CHARACTERISTICS
Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle
the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome
datathatneed yourresponse.
Characteristics of Learners
Language,literacyand
numeracy(LL & N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural andlanguage
background
Ethnicity/ Culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Tagalog
f. Ibaloy
g. Others (please specify)
Educationand General
Knowledge
HighestEducational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. With units in Master’s Degree
f. Master’s Graduate
g. With Units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
c. Prefer not to say
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
3
Characteristics of Learners
Age Your Age: 20
Physical Activity 1. Disabilities if any : __________________
2. Existing Health Conditions :
a. None
b. Asthma
c. Heart Disease
d. Anemia
e. Hypertension
f. Diabeetes
g. Others (please specify): ______________
PreviousExperiencewiththe
topic
Certificates:
a. AM/FM Radio / Repair
b. Domestic Appliance
c. Mobile / cellphone Repair
d. Audio / Video System
e. none
PreviousLearningexperience List down trainingsrelatedtoComputerHardware ServicingII:
not applicable
TrainingLevel completed not applicable notapplicable
Special Courses OthercoursesrelatedtoElectronics
LearningStyle A. Visual –the visual learnerstake virtual picturesof
informationgiven,soinorderforthiskindof learner
retaininformation,oral orwritten,presentationsof new
informationmustcontaindiagramsanddrawings,
preferablyincolor.The visual learner can’tconcentrate
witha lotof activityaroundhimand will focusbetterand
learnfasterina quietstudyenvironment
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
4
Characteristics of Learners
B. Kinesthetic–describedasthe studentsinthe classroom,
whohave problemssittingstillandwhooftenbounce
theirlegswhile tappingtheirfingersonthe desks.They
are oftenreferredtoashyperactive studentswith
concentrationsissues
C. Auditory – a learnerwhohasthe abilitytoremember
speechesandlecturesindetailbuthasa hard time with
writtentext.Havingtoreadlongtextispointlessandwill
not be retainedbythe auditorylearnerunlessitisread
aloud
OtherNeeds a. Financially challenged
b. Working student
c. Solo parent
d. Others please specify:
Name :
Date :
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
5
Sample1: TRAINEES CHARACTERISTICS
Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle
the letter of yourchoice thatbest describes you asa learner. Blankspacesare provided forsome
datathatneed yourresponse.
Characteristics of Learners
Language,literacyand
numeracy(LL & N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural andlanguage
background
Ethnicity/Culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Tagalog
f. Ibaloy
g. Others (please specify)
Educationand General
Knowledge
HighestEducational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. With units in Master’s Degree
f. Master’s Graduate
g. With Units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
c. Prefer not to say
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
6
Characteristics of Learners
Age Your Age: 20
Physical Activity 1. Disabilities if any : __________________
2. Existing Health Conditions :
a. None
b. Asthma
c. Heart Disease
d. Anemia
e. Hypertension
f. Diabeetes
g. Others (please specify): ______________
PreviousExperiencewiththe
topic
Certificates:
a. AM/FM Radio / Repair
b. Domestic Appliance
c. Mobile / cellphone Repair
d. Audio / Video System
e. none
PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII:
not applicable
TrainingLevel completed not applicable notapplicable
Special Courses OthercoursesrelatedtoElectronics
LearningStyle A. Visual –the visual learnerstake virtual picturesof
informationgiven,soinorderforthiskindof learner
retaininformation,oral orwritten,presentationsof new
informationmustcontaindiagrams anddrawings,
preferably incolor.The visual learnercan’tconcentrate
witha lotof activityaroundhimand will focusbetterand
learnfasterina quietstudyenvironment
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
7
Characteristics of Learners
B. Kinesthetic–describedasthe studentsinthe classroom,
whohave problemssittingstillandwhooftenbounce
theirlegswhile tappingtheirfingersonthe desks.They
are oftenreferredtoashyperactive studentswith
concentrationsissues
C. Auditory – a learnerwhohasthe abilitytoremember
speechesandlecturesindetailbuthasa hard time with
writtentext.Havingtoreadlongtextispointlessandwill
not be retainedbythe auditorylearnerunlessitisread
aloud
OtherNeeds a. Financially challenged
b. Working student
c. Solo parent
d. Others please specify:
Name : JonathanBautista
Date : Sept.1, 2013
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
8
Sample 1.2: TRAINEES CHARACTERISTICS
Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle
the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome
datathatneed yourresponse.
Characteristics of Learners
Language,literacyand
numeracy(LL & N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural andlanguage
background
Ethnicity/Culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Tagalog
f. Ibaloy
g. Others (please specify)
Educationand General
Knowledge
HighestEducational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. With units in Master’s Degree
f. Master’s Graduate
g. With Units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
c. Prefer not to say
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
9
Characteristics of Learners
Age Your Age: 17
Physical Activity 1. Disabilities if any : __________________
2. Existing Health Conditions :
a. None
b. Asthma
c. Heart Disease
d. Anemia
e. Hypertension
f. Diabeetes
g. Others (please specify): ______________
PreviousExperiencewiththe
topic
Certificates:
a. AM/FM Radio / Repair
b. Domestic Appliance
c. Mobile / cellphone Repair
d. Audio / Video System
e. none
PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII:
not applicable
TrainingLevel completed not applicable notapplicable
Special Courses OthercoursesrelatedtoElectronics
LearningStyle A. Visual –the visual learnerstake virtual picturesof
informationgiven,soinorderforthiskindof learner
retaininformation,oral orwritten,presentationsof new
informationmustcontaindiagramsanddrawings,
preferablyincolor.The visual learnercan’tconcentrate
witha lotof activityaroundhimand will focusbetterand
learnfasterina quietstudyenvironment
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
10
Characteristics of Learners
B. Kinesthetic–describedasthe studentsinthe classroom,
whohave problemssittingstillandwhooftenbounce their
legswhile tappingtheirfingersonthe desks.Theyare
oftenreferredtoashyperactive studentswith
concentrationsissues
C. Auditory – a learnerwhohasthe abilitytoremember
speechesandlecturesindetailbuthasa hard time with
writtentext.Havingtoreadlongtextispointlessandwill
not be retainedbythe auditorylearnerunlessitisread
aloud
OtherNeeds a. Financially challenged
b. Working student
c. Solo parent
d. Others please specify: not applicable
Name : AngelicaBithao
Date : Sept.1, 2013
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
11
Sample 1.3: TRAINEES CHARACTERISTICS
Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle
the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome
datathatneed yourresponse.
Characteristics of Learners
Language,literacyand
numeracy(LL & N)
Average grade in:
English
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Average grade in:
Math
a. 95 and above
b. 90 to 94
c. 85 to 89
d. 80 to 84
e. 75 to 79
Cultural andlanguage
background
Ethnicity/Culture:
a. Ifugao
b. Igorot
c. Ibanag
d. Gaddang
e. Tagalog
f. Ibaloy
g. Others (please specify)
Educationand General
Knowledge
HighestEducational Attainment:
a. High School Level
b. High School Graduate
c. College Level
d. College Graduate
e. With units in Master’s Degree
f. Master’s Graduate
g. With Units in Doctoral Level
h. Doctoral Graduate
Sex a. Male
b. Female
c. Prefer not to say
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
12
Characteristics of Learners
Age Your Age: 17
Physical Activity 1. Disabilities if any : __________________
2. Existing Health Conditions :
a. None
b. Asthma
c. Heart Disease
d. Anemia
e. Hypertension
f. Diabeetes
g. Others (please specify): ______________
PreviousExperiencewiththe
topic
Certificates:
a. AM/FM Radio / Repair
b. Domestic Appliance
c. Mobile / cellphone Repair
d. Audio / Video System
e. none
PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII:
not applicable
TrainingLevel completed not applicable notapplicable
Special Courses OthercoursesrelatedtoElectronics
LearningStyle A. Visual –the visual learnerstake virtual picturesof
informationgiven,soinorderforthiskindof learner
retaininformation,oral orwritten,presentationsof new
informationmustcontaindiagramsanddrawings,
preferablyincolor.The visual learnercan’tconcentrate
witha lotof activityaroundhimand will focusbetterand
learnfasterina quietstudyenvironment
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
13
Characteristics of Learners
B. Kinesthetic–describedasthe studentsinthe classroom,
whohave problemssittingstillandwhooftenbounce
theirlegswhile tappingtheirfingersonthe desks.They
are oftenreferredtoashyperactive studentswith
concentrationsissues
C. Auditory – a learnerwhohasthe abilitytoremember
speechesandlecturesindetailbuthasa hard time with
writtentext.Havingtoreadlongtextispointlessandwill
not be retainedbythe auditorylearnerunlessitisread
aloud
OtherNeeds a. Financially challenged
b. Working student
c. Solo parent
d. Others please specify: prepare not to say
Name : AmeliaDagat
Date : Sept.1, 2013
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
14
NameofTrainee
Visual/
Auditory
2.Bithao,AngelicaTagalog
College
Level
F17
Physically
Able
NoneNoneNoneNoneVisual
3.Dagat,AmeliaTagalogHSGradF17
Physically
Able
NoneNoneNoneNone
Visual/
Auditory
Visual/
Auditory
6.Gipit,RianLee
Tagalog/
Bicolano
HSGradM17
Physically
Able
NoneNoneNoneNoneVisual
Tagalog/
French
9.Santos,AliceTagalogBSCSF29
Physically
Able
NoneNoneNoneNoneVisual
10.Victoria,MelvinTagalog
College
Level
M20
Physically
Able
NoneNoneNoneNoneVisualFinancial
Preparedby:
EvelynB.Carolino
Financial
Physically
Able
NoneNoneNoneNoneVisual8.Nalla,Jay-ann
Visaya/
Tagalog
HS
Graduate
F17
NoneNoneNoneNoneVisual
NoneNoneNone
7.MonrealAldrin
College
Level
M21
Physically
Able
Visual
5.Gasgonia,RenoelTagalogBSCSM17
Physically
Able
None
19
Physically
Able
NoneNoneNoneNone
NoneNoneNoneNoneFinancial
4.Garcia,LeonaJaneTagalog
College
Level
M
Special
Courses
Learning
Style
Other
Needs
1.Bautista,JonathanTagalogBSITM20
Physically
Able
CharacteristicsofLearners
Language,
Literacy
and
Numeracy
(LLN&N)
Cultural
and
language
backgroun
d
Education
&general
knowledge
SexAge
Physical
ability
Previous
experience
withthe
topic
Previous
Learning
experience
Training
Level
Completed
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
15
Computer Hardware and Servicing NC II
BLANK FORM SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is essential in
planning training sessions. Please check the appropriate box of your answer.
CAN I?... YES NO
BASIC COMPETENCIES
1. PARTICIPATING IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information
1.2 Complete relevant work-related documents
1.3 Participate in workplace meeting and discussion
2. WORKING IN TEAM ENVIRONMENT
2.1. Describe team roles and scope
2.2. Identify own role and responsibility within team.
2.3. Work as a team member.
3. PRACTICE CAREER PROFESSIONALISM
3.1. Integrate personal objective with organizational goals.
3.2. Set and meet work priorities.
3.3. Maintain professional growth and development.
4. PRACTICING OCCUPATIONAL HEALTH and SAFETY
4.1. Identify hazards and risk.
4.2. Evaluate hazards and risk.
4.3. Control hazards and risk by using Personal protective
equipments.
4.4. Maintain occupational health and safety awareness.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
16
CAN I?... YES NO
COMMON COMPETENCIES
1. Apply quality standards
1.1 Assists quality of received materials
1.2 Asses own work
1.3 Engage in quality improvement
2. Perform computer operations
2.1 Plan and prepare for tasks to be undertaken
2.2 Input data into computer
2.3 Access information using computer
2.4 Produce output/data using computer system
2.5 Use basic functions of a web browser to locate information
2.6 Maintain computer equipment and systems
3. Perform mensuration and calculation
3.1 Select measuring instruments
3.2 Carry out measurements and calculation
3.3 Maintain measuring instruments
3.4 Identify different kinds of technical drawings
4. Preparing and interpreting technical drawing
4.1 Identify different types of technical drawings
4.2 Interpret technical drawing
4.3 Prepare/make changes on electrical/electronic schematics
and drawings
5. Using hand tools
5.1 Plan and prepare for tasks to be undertaken
5.2 Prepare hand tools
5.3 Use appropriate hand tools and test equipment
5.4 Maintain hand tools
6. Terminate and connect electrical wiring and electronics
circuit
6.1 Plan and prepare for termination/ connection of electrical
wiring/electronic circuits
6.2 Terminate/connect wiring/electronic circuits
6.3 Test termination/connections of electrical wiring and
electronics circuits
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
17
CAN I?... YES NO
CORE COMPETENCIES
1. Installing Computer Systems and Networks
1.1 Plan and prepare for installations
1.2 Install equipment/device systems
1.3 Conduct test
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for diagnosis of faults of computer systems
2.2 Diagnose faults of computer systems
2.3 Repair defects in computer systems and networks
2.4 Test systems and networks
3. Configuring computer systems and networks
3.1 Plan and prepare for configuration
3.2 Configure computer systems and networks
3.3 Inspect and test configured computer systemsand networks
4. Maintaining computer systems and networks
4.1 Plan and prepare for the maintenance of computer systems
and networks
4.2 Maintain computer systems
4.3 Maintain network systems
4.4 Inspect and test configured/repaired computer systems and
networks
Trainee : Date:
Facilitator: Date:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
18
Samples 2.1: Computer Hardwareand Servicing NC II
FORM SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is essential in
planning training sessions. Please check the appropriate box of your answer.
CAN I?... YES NO
BASIC COMPETENCIES
1. PARTICIPATING IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information 
1.2 Complete relevant work-related documents 
1.3 Participate in workplace meeting and discussion 
2. WORKING IN TEAM ENVIRONMENT
2.1. Describe team roles and scope 
2.2. Identify own role and responsibility within team. 
2.3. Work as a team member. 
3. PRACTICE CAREER PROFESSIONALISM
3.1. Integrate personal objective with organizational goals. 
3.2. Set and meet work priorities. 
3.3. Maintain professional growth and development. 
4. PRACTICING OCCUPATIONAL HEALTH and SAFETY
4.1. Identify hazards and risk. 
4.2. Evaluate hazards and risk. 
4.3. Control hazards and risk by using Personal protective
equipments.

4.4. Maintain occupational health and safety awareness. 
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
19
CAN I?... YES NO
COMMON COMPETENCIES
1. Apply quality standards
1.1 Assists quality of received materials 
1.2 Asses own work 
1.3 Engage in quality improvement 
2. Perform computer operations
2.1 Plan and prepare for tasks to be undertaken 
2.2 Input data into computer 
2.3 Access information using computer 
2.4 Produce output/data using computer system 
2.5 Use basic functions of a web browser to locate information 
2.6 Maintain computer equipment and systems 
3. Perform mensuration and calculation
3.1 Select measuring instruments 
3.2 Carry out measurements and calculation 
3.3 Maintain measuring instruments 
3.4 Identify different kinds of technical drawings 
4. Preparing and interpreting technical drawing
4.1 Identify different types of technical drawings 
4.2 Interpret technical drawing 
4.3 Prepare/make changes on electrical/electronic schematics
and drawings

5. Using hand tools
5.1 Plan and prepare for tasks to be undertaken 
5.2 Prepare hand tools 
5.3 Use appropriate hand tools and test equipment 
5.4 Maintain hand tools
6. Terminate and connect electrical wiring and electronics
circuit
6.1 Plan and prepare for termination/ connection of electrical
wiring/electronic circuits

6.2 Terminate/connect wiring/electronic circuits 
6.3 Test termination/connections of electrical wiring and
electronics circuits

COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
20
CAN I?... YES NO
CORE COMPETENCIES
1. Installing Computer Systems and Networks
1.1 Plan and prepare for installations 
1.2 Install equipment/device systems 
1.3 Conduct test 
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for diagnosis of faults of computer systems 
2.2 Diagnose faults of computer systems 
2.3 Repair defects in computer systems and networks 
2.4 Test systems and networks 
3. Configuring computer systems and networks
3.1 Plan and prepare for configuration 
3.2 Configure computer systems and networks 
3.3 Inspect and test configured computer systemsand networks 
4. Maintaining computer systems and networks
4.1 Plan and prepare for the maintenance of computer systems
and networks

4.2 Maintain computer systems 
4.3 Maintain network systems 
4.4 Inspect and test configured/repaired computer systems and
networks

Trainee : Jonathan Bautista Date: Sept. 1, 2013
Facilitator: EvelynB.Carolino Date: Sept.1, 2013
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
21
Sample 2.2: Computer Hardwareand Servicing NC II
FORM SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is essential in
planning training sessions. Please check the appropriate box of your answer.
CAN I?... YES NO
BASIC COMPETENCIES
1. PARTICIPATING IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information 
1.2 Complete relevant work-related documents 
1.3 Participate in workplace meeting and discussion 
2. WORKING IN TEAM ENVIRONMENT
2.1. Describe team roles and scope 
2.2. Identify own role and responsibility within team. 
2.3. Work as a team member. 
3. PRACTICE CAREER PROFESSIONALISM
3.1. Integrate personal objective with organizational goals. 
3.2. Set and meet work priorities. 
3.3. Maintain professional growth and development. 
4. PRACTICING OCCUPATIONAL HEALTH and SAFETY
4.1. Identify hazards and risk. 
4.2. Evaluate hazards and risk. 
4.3. Control hazards and risk by using Personal protective
equipments.

4.4. Maintain occupational health and safety awareness. 
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
22
CAN I?... YES NO
COMMON COMPETENCIES
1. Apply quality standards
1.1 Assists quality of received materials 
1.2 Asses own work 
1.3 Engage in quality improvement 
2. Perform computer operations
2.1 Plan and prepare for tasks to be undertaken 
2.2 Input data into computer 
2.3 Access information using computer 
2.4 Produce output/data using computer system 
2.5 Use basic functions of a web browser to locate information 
2.6 Maintain computer equipment and systems 
3. Perform mensuration and calculation
3.1 Select measuring instruments 
3.2 Carry out measurements and calculation 
3.3 Maintain measuring instruments 
3.4 Identify different kinds of technical drawings 
4. Preparing and interpreting technical drawing
4.1 Identify different types of technical drawings 
4.2 Interpret technical drawing 
4.3 Prepare/make changes on electrical/electronic schematics
and drawings

5. Using hand tools
5.1 Plan and prepare for tasks to be undertaken 
5.2 Prepare hand tools 
5.3 Use appropriate hand tools and test equipment 
5.4 Maintain hand tools
6. Terminate and connect electrical wiring and electronics
circuit
6.1 Plan and prepare for termination/ connection of electrical
wiring/electronic circuits

6.2 Terminate/connect wiring/electronic circuits 
6.3 Test termination/connections of electrical wiring and
electronics circuits

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CAN I?... YES NO
CORE COMPETENCIES
1. Installing Computer Systems and Networks
1.1 Plan and prepare for installations 
1.2 Install equipment/device systems 
1.3 Conduct test 
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for diagnosis of faults of computer systems 
2.2 Diagnose faults of computer systems 
2.3 Repair defects in computer systems and networks 
2.4 Test systems and networks 
3. Configuring computer systems and networks
3.1 Plan and prepare for configuration 
3.2 Configure computer systems and networks 
3.3 Inspect and test configured computer systemsand networks 
4. Maintaining computer systems and networks
4.1 Plan and prepare for the maintenance of computer systems
and networks

4.2 Maintain computer systems 
4.3 Maintain network systems 
4.4 Inspect and test configured/repaired computer systems and
networks

Trainee : Angelica Bithao Date: Sept. 1, 2013
Facilitator : EvelynB.Carolino Date: Sept.1, 2013
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Sample 2.3: Computer Hardwareand Servicing NC II
FORM SELF-ASSESSMENT CHECKLIST
Instruction:
This Self-Check Instrument will give trainer data or information which is essential in
planning training sessions. Please check the appropriate box of your answer.
CAN I?... YES NO
BASIC COMPETENCIES
1. PARTICIPATING IN WORKPLACE COMMUNICATION
1.1 Obtain and convey workplace information 
1.2 Complete relevant work-related documents 
1.3 Participate in workplace meeting and discussion 
2. WORKING IN TEAM ENVIRONMENT
2.1. Describe team roles and scope 
2.2. Identify own role and responsibility within team. 
2.3. Work as a team member. 
3. PRACTICE CAREER PROFESSIONALISM
3.1. Integrate personal objective with organizational goals. 
3.2. Set and meet work priorities. 
3.3. Maintain professional growth and development. 
4. PRACTICING OCCUPATIONAL HEALTH and SAFETY
4.1. Identify hazards and risk. 
4.2. Evaluate hazards and risk. 
4.3. Control hazards and risk by using Personal protective
equipment.

4.4. Maintain occupational health and safety awareness. 
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CAN I?... YES NO
COMMONCOMPETENCIES
1. Apply quality standards
1.1 Assists quality of received materials 
1.2 Asses own work 
1.3 Engage in quality improvement 
2. Perform computer operations
2.1 Plan and prepare for tasks to be undertaken 
2.2 Input data into computer 
2.3 Access information using computer 
2.4 Produce output/data using computer system 
2.5 Use basic functions of a web browser to locate information 
2.6 Maintain computer equipment and systems 
3. Perform mensuration and calculation
3.1 Select measuring instruments 
3.2 Carry out measurements and calculation 
3.3 Maintain measuring instruments 
3.4 Identify different kinds of technical drawings 
4. Preparing and interpreting technical drawing
4.1 Identify different types of technical drawings 
4.2 Interpret technical drawing 
4.3 Prepare/make changes on electrical/electronic schematics
and drawings

5. Using hand tools
5.1 Plan and prepare for tasks to be undertaken 
5.2 Prepare hand tools 
5.3 Use appropriate hand tools and test equipment 
5.4 Maintain hand tools
6. Terminate and connect electrical wiring and electronics
circuit
6.1 Plan and prepare for termination/ connection of electrical
wiring/electronic circuits

6.2 Terminate/connect wiring/electronic circuits 
6.3 Test termination/connections of electrical wiring and
electronics circuits

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CAN I?... YES NO
CORE COMPETENCIES
1. Installing Computer Systems and Networks
1.1 Plan and prepare for installations 
1.2 Install equipment/device systems 
1.3 Conduct test 
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for diagnosis of faults of computer systems 
2.2 Diagnose faults of computer systems 
2.3 Repair defects in computer systems and networks 
2.4 Test systems and networks 
3. Configuring computer systems and networks
3.1 Plan and prepare for configuration 
3.2 Configure computer systems and networks 
3.3 Inspect and test configured computer systemsand networks 
4. Maintaining computer systems and networks
4.1 Plan and prepare for the maintenance of computer systems
and networks

4.2 Maintain computer systems 
4.3 Maintain network systems 
4.4 Inspect and test configured/repaired computer systems and
networks

Trainee’s Signature: Amelia Dagat Date: Sept. 1, 2013
Facilitator’sSignature: EvelynB.Carolino Date: Sept.1, 2013
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EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO
JOB/OCCUPATION
Current
Competencies
Proof/Evidence Means of
Validating
1. Networking Fundamentals
Cisco 1
Certificate of training Submitted an
authenticated copy
of Certificate of
Training
Trainee : Jonathan Bautista Date: Sept. 1, 2013
Facilitator : Evelyn B. Carolino Date: Sept 1, 2013
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EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO
JOB/OCCUPATION
Current
Competencies
Proof/Evidence Means of
Validating
1. Networking Fundamentals
Cisco 1
Certificate of training Submitted an
authenticated copy
of Certificate of
Training
2. Routing Protocols and Concept
Cisco 2
Certificate of training Submitted an
authenticated copy
of Certificate of
Training
Trainee : Angelica Bithao Date: Sept. 1, 2013
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EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO
JOB/OCCUPATION
Current
Competencies
Proof/Evidence Means of
Validating
1. Not applicable / High School Form 137 Submitted an
authenticated copy
of form 137
Trainee : Amelia Dagat Date: Sept. 1, 2013
Facilitator : Evelyn B. Carolino Date: Sept 1, 2013
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SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES
Required Units of
Competency/Learning Outcomes
based on CBC
Current Competencies Training Gaps/Requirements
1. Installing Computer Systems and Networks
1.1 Plan and prepare for
installations
Plan and prepare for
installations
1.2 Install equipment/device
systems
Install equipment/device
systems
1.3 Conduct test Conduct test
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for
diagnosis of faults of
computer systems
Plan and prepare for
diagnosis of faults of
computer systems
2.2 Diagnose faults of computer
systems
Diagnose faults of computer
systems
2.3 Repair defects in computer
systems and networks
Repair defects in computer
systems and networks
2.4 Test systems and networks Test systems and networks
2.5 Troubleshoot, repair and
maintain audio/video
products and systems
Troubleshoot, repair and
maintain audio/video products
and systems
3. Configuring computer systems and networks
3.1 Plan and prepare for
configuration
Plan and prepare for
configuration
3.2 Configure computer systems
and networks
Configure computer systems
and networks
3.3 Inspect and test configured
computer systemsand
networks
Inspect and test configured
computer systemsand
networks
4. Maintaining computer systems and networks
4.1 Plan and prepare for the
maintenance of computer
systems and networks
Plan and prepare for the
maintenance of computer
systems and networks
4.2 Maintain computer systems Maintain computer systems
4.3 Maintain network systems Maintain network systems
4.4 Inspect and test
configured/repaired
computer systems and
networks
Inspect and test
configured/repaired computer
systems and networks
Trainee : Jonathan Bautista Date: Sept. 1, 2013
Facilitator: EvelynB.Carolino Date: Sept.1, 2013
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SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES
Required Units of
Competency/Learning Outcomes
based on CBC
Current Competencies Training Gaps/Requirements
1. Installing Computer Systems and Networks
1.1 Plan and prepare for
installations
Plan and prepare for
installations
1.2 Install equipment/device
systems
Install equipment/device
systems
1.3 Conduct test Conduct test
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for
diagnosis of faults of
computer systems
Plan and prepare for
diagnosis of faults of
computer systems
2.2 Diagnose faults of computer
systems
Diagnose faults of computer
systems
2.3 Repair defects in computer
systems and networks
Repair defects in computer
systems and networks
2.4 Test systems and networks Test systems and networks
2.5 Troubleshoot, repair and
maintain audio/video
products and systems
Troubleshoot, repair and
maintain audio/video
products and systems
3. Configuring computer systems and networks
3.1 Plan and prepare for
configuration
Plan and prepare for
configuration
3.2 Configure computer systems
and networks
Configure computer systems
and networks
3.3 Inspect and test configured
computer systemsand
networks
Inspect and test configured
computer systemsand
networks
4. Maintaining computer systems and networks
4.1 Plan and prepare for the
maintenance of computer
systems and networks
Plan and prepare for the
maintenance of computer
systems and networks
4.2 Maintain computer systems Maintain computer systems
4.3 Maintain network systems Maintain network systems
4.4 Inspect and test
configured/repaired
computer systems and
networks
Inspect and test
configured/repaired computer
systems and networks
Trainee : Angelica Bithao Date: Sept. 1, 2013
Facilitator: EvelynB.Carolino Date: Sept.1, 2013
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SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES
Required Units of
Competency/Learning Outcomes based
on CBC
Current
Competencies
Training Gaps/Requirements
1. Installing Computer Systems and Networks
1.1 Plan and prepare for installations Plan and prepare for installations
1.2 Install equipment/device systems Install equipment/device systems
1.3 Conduct test Conduct test
2. Diagnosing and troubleshooting computer systems
2.1 Plan and prepare for diagnosis of
faults of computer systems
Plan and prepare for diagnosis of
faults of computer systems
2.2 Diagnose faults of computer
systems
Diagnose faults of computer
systems
2.3 Repair defects in computer
systems and networks
Repair defects in computer systems
and networks
2.4 Test systems and networks Test systems and networks
2.5 Troubleshoot, repair and maintain
audio/video products and systems
Troubleshoot, repair and maintain
audio/video products and systems
3. Configuring computer systems and networks
3.1 Plan and prepare for configuration Plan and prepare for configuration
3.2 Configure computer systems and
networks
Configure computer systems and
networks
3.3 Inspect and test configured
computer systemsand networks
Inspect and test configured
computer systemsand networks
4. Maintaining computer systems and networks
4.1 Plan and prepare for the
maintenance of computer systems
and networks
Plan and prepare for the
maintenance of computer systems
and networks
4.2 Maintain computer systems Maintain computer systems
4.3 Maintain network systems Maintain network systems
4.4 Inspect and test
configured/repaired computer
systems and networks
Inspect and test configured/repaired
computer systems and networks
Trainee : Amelia Dagat Date: Sept. 1, 2013
Facilitator: EvelynB.Carolino Date: Sept.1, 2013
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Example of TRAININGNEEDS developedbasedonself- assessmentprovidedbythe
trainee see nextpage…
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TRAINING NEEDS
Trainee : Jonathan Bautista Date: Sept. 1, 2013
Facilitator: EvelynB.Carolino Date: Sept.1, 2013
Learning Outcome Module Title / Module Instruction
Plan and prepare for installations
INSTALLING COMPUTER SYSTEMS
AND NETWORKS
Install equipment / device systems
Conduct Test
Plan and prepare for diagnosis of faults of
computer systems
DIAGNOSING AND
TROUBLESHOOTING COMPUTER
SYSTEMS
Diagnose faults of computer Systems
Repair defects in computer systems and
networks
Test computer systems and networks
Plan and prepare for configuration
CONFIGURING COMPUTER SYSTEMS
AND NETWORKS
Configure computer systems and networks
Inspect and test configured computer
systems and networks
Plan and prepare for the maintenance of
computer systems and networks
MAINTAINING COMNPUTER
SYSTEMS AND NETWORKS
Maintain computer systems
Maintain network systems
Inspect and test configured / repaired
computer systems and networks
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COMPUTER HARDWARE AND SERVICING NC II
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COMPUTER HARDWARE AND SERVICING NC II
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COMPUTER HARDWARE AND SERVICING NC II
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Sector:InformationandCommunicationTechnology
QualificationTitle:ComputerHardwareandServicingNCII
UnitofCompetency:InstallComputerSystemsandNetworks
1.PerformSafety
Checkandtesting
procedures
SessionPlan
Module
B.LearningActivities
LearningOutcomes:
1.Planandprepareforinstallation
2.Installequipment/devicesystem
3.Conducttest
A.Introduction
Thismodulecoverstheoutcomesrequiredininstalling,assemblingandtestingcomputersandcommonperipherals.
LearningContentPresentationPracticeFeedback
§Discussion
§Readinformation
sheet1
§AnswerSelf-
Check1
§Compareanswer
toAnswerKey
§CBLM
§Selfpaced
§Demonstration
§textbooks
§usermanualand
technicalmanual
Resources
D.Teacher’sSelf-ReflectionoftheSession
Contentofthelearningactivitiesmaybesubjectedforchangesdependingontheavailabilityoftrainingfacilities,typeandlearningstyleoftrainees,
recommendations/feedbackoffromtheusersandtheresultsofthetrainingevaluation/studentsassessment
MethodsTime
September05,2013
8-12am
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COMPUTER HARDWARE AND SERVICING NC II
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SECTOR:
INFORMATION AND COMMUNICATION TECHNOLOGY
QUALIFICATION:
COMPUTER HARDWARE AND SERVICING NC II
UNIT OF COMPETENCY:
INSTALL COMPUTER SYSTEMS AND NETWORKS
MODULE TITLE:
INSTALLING COMPUTER SYSTEMS AND NETWORKS
ASIAN INSTITUTE OF COMPUTER STUDIES
COMPUTER BASED LEARNING MODULE
PANAPAAN, CAVITE
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HOW TO USE THIS COMPETENCY BASED LEARNING MATERIAL
Welcome to the module in “Installing Computer Systems and
Networks”. This module contains training materials and activities for you to
complete.
The unit of competency "Installing Computer Systems and
Networks" is designed to enhance the knowledge, skills and attitude of the
trainees in installing computer systems and networks. It is one of the
specialized modules required to complete the Computer Hardware and
Servicing NC II.
You are required to go through a series of learning activities in order to
complete each learning outcome of the module. Each learning outcomes is provided
with Information Sheets (Reference Materials for further reading to help you better
understand the required activities). Follow these activities on your own and answer
the self-check at the end of each learning outcome. You may remove a blank
answer sheet at the end of each module (or get one from your facilitator/trainer) to
write your answers for each self-check. If you have questions, don’t hesitate to ask
your facilitator for assistance.
Recognition of Prior Learning (RPL)
You may already have some or most of the knowledge and skills covered in this
learner's guide because you have:
been working for some time
already completed training in this area.
If you can demonstrate to your trainer that you are competent in a particular skill
or skills, talk to him/her about having them formally recognized so you don't have to
do the same training again. If you have a qualification or Certificate of Competency
from previous trainings, show it to your trainer. If the skills you acquired are still
current and relevant to the unit/s of competency they may become part of the
evidence you can present for RPL. If you are not sure about the currency of your
skills, discuss this with your trainer.
At the end of this module is a Learner’s Diary. Use this diary to record important
dates, jobs undertaken and other workplace events that will assist you in providing
further details to your trainer or assessor. A Record of Achievement is also
provided for your trainer to complete once you complete the module.
This module was prepared to help you achieve the required competency, in
Setting up Equipment and Trolley, Accessing Rooms for Servicing, Making-up Beds,
Cleaning and Clearing Rooms and Cleaning and Storing Trolleys and Equipment.
This will be the source of information for you to acquire knowledge and skills in this
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particular trade independently and at your own pace, with minimum supervision or
help from your instructor.
 Talk to your trainer and agree on how you will both organize the Training of
this unit. Read through the module carefully. It is divided into sections, which
cover all the skills, and knowledge you need to successfully complete this
module.
 Work through all the information and complete the activities in each section.
Read information sheets and complete the self-check. Suggested references
are included to supplement the materials provided in this module.
 Most probably your trainer will also be your supervisor or manager. He/she is
there to support you and show you the correct way to do things.
 Your trainer will tell you about the important things you need to consider when
you are completing activities and it is important that you listen and take notes.
 You will be given plenty of opportunity to ask questions and practice on the
job. Make sure you practice your new skills during regular work shifts. This
way you will improve both your speed and memory and also your confidence.
 Talk to more experience workmates and ask for their guidance.
 Use the self-check questions at the end of each section to test your own
progress.
 When you are ready, ask your trainer to watch you perform the activities
outlined in this module.
 As you work through the activities, ask for written feedback on your progress.
Your trainer keeps feedback/ pre-assessment reports for this reason. When
you have successfully completed each element, ask your trainer to mark on
the reports that you are ready for assessment.
 When you have completed this module (or several modules), and feel
confident that you have had sufficient practice, your trainer will arrange an
appointment with registered assessor to assess you. The results of your
assessment will be recorded in your competency Achievement Record.
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COMPETENCY BASED LEARNING MATERIALS
COMPUTER HARDWARE AND SERVICING NC II
CORE COMPETENCIES
No Unit of Competency Module Title Code
1. Install Computer Systems and
Networks
Installing Computer
Systems and Networks
ELC724318
2. Diagnose and troubleshoot
computer systems
Diagnosing and
troubleshooting computer
systems
ELC724321
3. Configure computer systems and
networks
Configuring computer systems
and networks
ELC724320
4. Maintain computer systems and
networks
Maintaining computer systems
and networks
ELC724319
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MODULE CONTENT
Learning Outcome Learning Content Progress
Check
Training
Duration
Plan and Prepare for
installations
 Inspecting work
instructions according to
job requirements.
 Planning and preparing of
standard operating
procedures
 Occupational health and
safety
 Configuring system and
networks
 Procedures in using the
tools and equipment
Install equipment /
device systems
 Occupational health and
safety
 Testing normal function of
systems and networks
 Procedures in checking the
faults or problems
 Procedures in configure
systems and networks
Conduct Test
 Occupational health and
safety
 Inspection of systems and
networks with manuals
 Making documents and
reports
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COMPETENCY SUMMARY
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Module Title INSTALLING COMPUTER SYSTEMS AND NETWORKS
Module Descriptor This module covers the outcome required in installing,
assembling and testing computers and common peripherals.
Nominal Duration 60 hours
Learning Outcomes Upon completion of this module, the trainee must be able to:
1. Plan and prepare for installion.
2. Install equipment / device system.
3. Conduct test
Assessment Criteria
1. Installation planned and prepared to ensure that safety measures, policies
and procedures followed, and that work is appropriately sequenced in
accordance with the industry standards.
2. Technical personnel consulted to ensure that the work coordinated effectively
with others involved on the worksite
3. Computer systems and network devices obtained in accordance with the
established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined from job
requirements
5. Materials necessary to complete the work obtained in accordance with
established procedures and checked against job requirements
6. Tools, equipment and testing devices needed to carry out the installation
work obtained in accordance with established procedures and checked for
correct operation and safety
7. Preparatory work checked to ensure that no unnecessary damage has
occurred and that work complies with requirements
8. Occupational health and safety policies and procedures followed in installing
computer systems , network devices, and peripherals
9. Computer systems, network devices and peripherals installed obtained in
accordance with the established procedures and to comply with requirements
10. Appropriate procedures in installing computer systems, network devices and
peripherals achieve in accordance with requirements without damage or
distortion to the surrounding environment and services
11. Variation to devices/systems installation carried out in accordance with the
customer/client’s requirements
12. Unplanned events or conditions responded to in accordance to in accordance
with established procedures
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13. Approval is obtained in accordance with established procedures from
appropriate personnel before any contingencies implemented
14. On-going checks of the quality of the quality of the work undertaken in
accordance with the established procedures
15. Circuits and systems checked as being isolated where necessary using
specified testing procedures
16. Parts or connections of the installation or service that removed in order to
conduct the test stored to protect against loss or damage and in accordance
with established procedures
17. Unplanned events or conditions responded to in accordance with the industry
requirements
18. Approval obtained in accordance with established procedures from
appropriate personnel before any contingencies are implemented
19. Devices/systems and/or installation tested to terminated in accordance with
the industry requirements
20. Parts and/or connections removed for testing returned to pre-test conditions
in accordance with established procedures
21. Final inspections undertaken to ensure that the installed devices/systems
conforms to requirements
22. Documents in relation to the test forwarded to appropriate personnel and/or
authority in accordance with requirements
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Qualification COMPUTER HARDWARE AND SERVICING NC II
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Module 1 INSTALLING COMPUTER SYSTEMS AND NETWORKS
Module Description:
This module covers the outcome required in installing, assembling and testing
computers and common peripherals.
This module consists of three (3) learning outcomes. Each outcome contains
learning activities for both knowledge and skills, supported with information sheets,
self-check activities and job/operation sheets, gathered from different sources.
Before you perform the manual exercises, read the information/activity sheets and
answer the self-activities provided to confirm to yourself and to your instructor that
you are equipped with knowledge necessary to perform the skills portion of the
particular learning outcomes.
Learning Outcomes:
Upon completion of this module, the trainee must be able to:
1. Plan and prepare for installion.
2. Install equipment / device system.
3. Conduct test
Methodologies Lecture-demonstration
Self-paced instruction
Group discussion
Assessment
Method
Hands-on
Direct observation
Practical demonstration
Conditions Trainees must be provided with the following
Personal Protective
Equipment
Software Learning Materials
 Anti-static wrist wrap
 Masks
 Operating System
 Application program
 Utility software
 Hand-outs
 Board marker
 White board
 Schematic diagrams
 Block diagrams
COMPUTER HARDWARE AND SERVICING NC II
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Conditions Trainees must be provided with the following
Tools Equipment Materials
 Cable-tester / LAN
tester
 Pliers
 Cutters
 Screw drivers
 Crimping tools
 Flashlights
 Sharp pointed tweezers
/ Needle-Nosed Pliers
 Mirror (inspection)
 Canned air / canless air
 Hubs/switches
 CDROMs
 Modem/router
 Printers
 Hubs
 Server
 Peripherals
 Desktop Computers
 UTP Cat. 6 cables
 UTP Cat. 5 cables
 UTP Cat. 3 cables
 RJ 45
 modular plug
 cable Ties
 Pill bottle
 Heat sink compound
IMPORTANT TERMINOLOGIES
Back up make a copy of data from
hard disk to a medium that can be taken
away from the computer system, such as
a CDR disk or DAT tape.
computer system is the complete
computer, consisting of a system unit,
keyboard, mouse, monitor and any other
peripherals such as a printer that are
attached.
Cable is the medium through which
information usually moves from one
network device to another.
Data the general name given to any
documents, files and other information
stored on a computer system.
cable preparation and installation
tools for the telecommunications
industry, focusing on specific and unique
applications, to significantly reduce the
time required to prepare fully shielded
(S/FTP) cable.
Earthing (also known as grounding) is
when something electrical is connected
to earth.
Capacity – how much space there is
inside the memory (RAM) and hard disk
in a computer system to hold programs
and files.
Electrostatic discharge (ESD) is when
static electricity which has built up on
you is released (discharged) through a
component.
CAT6 is 6th generation of twisted pair
ethernet cabling standard defined by the
EIA/TIA.
hardware components are any
intangible parts of the computer
Components the parts that make up a
computer system. Components can be
hardware (e.g. the processor, memory
[RAM], video card, etc.) or software
(e.g.the operating system).
Network devices are any hardware
used with a network, such as a switch or
router
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IMPORTANT TERMINOLOGIES
Corrupted data is usually still present
on the system, but is no longer
trustworthy or usable.
port is a socket where a device can be
connected to the system, such as USB
Procedure step-by-step instructions
on how to carry out a task. These steps
make sure the job is done thoroughly
and is properly checked.
tools to open up the case and remove
and replace components.
RJ-45 (RJ stands for Registered Jack-
45), is the standard connector for
unshielded twisted pair cabling, a plastic
connector that looks like a large
telephone-style connector. A slot allows
the RJ-45 to be inserted only one way.
troubleshooting. It is a form of problem
solving. It is the systematic search for the
source of a problem so that it can be
solved. It is often a process of elimination
- eliminating potential causes of a
problem. It is used in many fields such as
system administration and electronics
Routine maintenance is where old
hardware is replaced before it
wears out or breaks down.
upgrade often means that an existing
component is replaced with a new one,
but sometimes the upgrade will add to
existing components.
System unit the main box of a
computer, containing components such
as the processor, motherboard, hard disk
and RAM.
user manuals might be supplied by the
manufacturers, but are more often written
by larger organisations to help users get
the most out of their computer systems.
Technical manuals are used by
professional technicians to help
understand the computer systems they
support
Warranty new equipment come with a
one-year warranty. This is how long the
equipment is guaranteed to last. If it
breaks during this period, it should be
repaired or replaced by the supplier free
of charge.
test procedure is a set of steps to guide
you through what needs to be done to
thoroughly test the installation. It is
designed to help you work more
effectively and to make sure you test
everything that needs testing.
Watt a unit of power, indicating how
strong an electrical supply is. A typical
PSU in a computer system will produce
500 watts (500W).
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Qualification COMPUTER HARDWARE AND SERVICING NC II
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Module 1 INSTALLING COMPUTER SYSTEMS AND NETWORKS
Learning Outcome 1 Plan and prepare for installation
Assessment Criteria
1. Installation planned and prepared to ensure that safety measures, policies
and procedures followed, and that work is appropriately sequenced in
accordance with the industry standards
2. Technical personnel consulted to ensure that the work coordinated effectively
with others involved on the worksite
3. Computer systems and network devices obtained in accordance with the
established procedures and to comply with requirements
4. Location where devices and systems to be installed is determined from job
requirements
5. Materials necessary to complete the work obtained in accordance with
established procedures and checked against job requirements
6. Tools, equipment and testing devices needed to carry out the installation
work obtained in accordance with established procedures and checked for
correct operation and safety
7. Preparatory work checked to ensure that no unnecessary damage has
occurred and that work complies with requirements
Conditions in accordance with the assessment criteria the following information
sheet is provided to trainees:
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LO 1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY
1.1 Checking Health and Safety Regulations
Understand the good practices demanded by law as a trainer you will have a legal
responsibility to keep the workplace safe in line with legislation In particular, you
need to:
1. report any accidents
2. Make sure that workstations meet safety requirements.
3. Make sure that the humidity in working area is about 30 - 50%
4. do not allow food and drinks in a work area.
5. take reasonable care of your own health and safety when moving heavy
components
6. do not cause any electrical hazards
1.2 Use Personal Protective Equipment
1. make sure that you do not risk damaging components from static electricity,
so wear an anti-static wrist strap
2. apply earthing / grounding yourself means grasp a metal part of the computer
chassis with your bare hand before you touch anything inside
3. another option is to use anti-static gloves when handling delicate electronic
components.
4. use anti-static mat
5. use anti static bag to store and move computer components. Do not put more
than one component in each bag, as stacking them can cause some of the
components to become loose or broken
6. do not allow anyone who is not properly grounded to touch or hand off
computer components
7. work on bare floor, if possible as carpets can build up static charges.
Anti-static wrist strap
Anti-static wrist strap is used to
discharge static electricity from the
wearer’s body. It is a band that fits
around your wrist with a cable that
must be connected to earth – this is
usually a special mains plug with a
connector for the cable. The cable
has a resistor at one end to give you
extra protection when using it. If the
cable is not connected to earth, the
wrist band is not effective.
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LO1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY
Anti-static mats are used to protect
components that you are working with. They
are often found on a work bench – you use
them to rest components on when you are
dismantling a system. The mat needs to be
connected to earth or it is not going to do
anything useful.
Anti-static packaging protects
components when they are delivered.
It is a special type of plastic bag
which has shielding built into the
plastic to keep static electricity away
from the contents of the bag.
1.3 Before installing new hardware:
1. Always look at the component packaging to check for damage and look for
bent pins or breakage before opening.
2. Check any test equipment needed to confirm that the installation works.
3. Any work involving the hard disk needs the user data backed up first.
4. Record the serial numbers of the component to make a warranty claim for a
replacement component if the component breaks or develops a fault.
5. Perform a safety check to ensure that all components are safe to use and no
danger remains.
6. Always use a UL-approved surge protector or an Uninterruptible Power
Supply that incorporates surge and spike protection.
7. Keep the work area clean and orderly when finished with a tool or component
put it back to its proper place.
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LO1 INFORMATION 1 SELF CHECK 1
I. TRUE or FALSE. Write TRUE if the statement is true and write FALSE if the
statement is FALSE.
1. anti-static bag is a special type of plastic bag which has shielding built
into the plastic to keep static electricity away from the contents of the
bag.
2. earthing means grasp a metal part of the computer chassis with your
bare hand before you touch anything inside.
3. with or without the serial number of the product the owner can still get
a warranty if one of the device failed or broken
4. when working it’s not your responsibility to check the safety of the
components since the school has it’s own technician.
5. Uninterruptible Power Supply incorporates surge and spike protection
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LO1 INFORMATION 1 ANSWER KEY
I. TRUE or FALSE. Write T if the statement is true and write F if the statement
is FALSE.
1. T
2. T
3. F
4. F
5. T
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LO1 INFORMATION SHEET 2 PREPARE THE LOCATION
INFORMATION 2.1
 Prepare the workspace make sure that the place has :
 Adequate lighting
 Good ventilation
 Comfortable room temperature with a 30-600
humidity
 Workbench accessible from all sides
 Avoid cluttering workbench
 An anti-static mat on the table
 Small containers to hold screws and other small parts
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LO1 INFORMATION SHEET 3
USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS
case also known as chassis is the box
or outer shell that holds all of the
computer parts together.
Power supply directs electricity to the
other components of computer it also
converts 3.3v, 5v, and 12v power that
the system requires for operation.
motherboard also known as planar or
mainboard connects all the other
components to one another, and is the
physical base upon which you build
everything else.
RAM (random access memory) is a
volatile electronic memory inside a
computer which is used to hold programs
and data when a computer is processing
sometimes called as memory card.
CPU stands for "central processing
unit," synonymous with
"microprocessor," or even simply
"processor" is often referred to as the
"brain" of the computer or the engine of
the computer.
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hard drive (also known as a fixed or
hard disk) –is a memory which can hold
a large number of data.
An optical drive, more commonly known
as a CD drive or DVD drive is what
you'll use to read CDs, DVDs, and even
Blu-Ray discs. They use lasers to read
and/or write
Monitor is a specialized high resolution
screen, similar to a high quality television
video card (also known as a graphics
card) is a component that plugs into the
motherboard which provide a computer's
visual output to a monitor.
Heat sink with cooling fan
Heat sink drives the heat the produces
by processor.
Cooling fan drives the heat coming from
the heat sink
Speaker/earphone is an external
peripherals used to enhance the sound
coming from the PC
sound card is a component that plugs
into the motherboard which provide a
computer's sound output to speaker.
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LO1 INFORMATION SHEET 3
USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS
Mouse is used in graphical
environments to let users provide
simple “point and click” instructions to
the computer
keyboard is the main input device of a
computer that is used to enter text or enter
commands into the PC
Network cards and modems, which allow a
computer to be connected (or "networked")
to other computers on a local network, or to
the Internet.
IDE cables were flat, gray ribbon-type
connectors. The colored stripe along one
edge of the cable aligns with pin number
one on the device and motherboard
connectors.
Screw is used to support the
connections of the computers
component
port is a socket where a device can be
connected to the system
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LO1 INFORMATION 3 SELF CHECK
USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS
I. Multiple Choice.
1. to let users provide simple “point and click” instructions to the computer
a. mouse b. keyboard c. monitor
2. drives away the heat coming from the microprocessor
a. processor b. cooling fan c. heat sink
3. a specialized high resolution screen, similar to a high quality television
a. mouse b. monitor c. keyboard
4. also known as planar or mainboard
a. PCB b. chassis c. motherboard
5. a secondary memory which can hold a large number of data
a. HDD b. RAM c. DVD
6. converts 3.3v, 5v, and 12v power that the system requires for operation
a. AVR b. power supply c. AC outlet
7. outer shell that holds all of the computer parts together
a. case b. chassis c. both a and b
8. main input device of a computer that is used to enter text or enter commands
into the PC
a. monitor b. mouse c. keyboard
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LO1 INFORMATION 3 ANSWER KEY 3
USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS
I. Multiple Choice.
1. a
2. c
3. b
4. c
5. a
6. b
7. c
8. c
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LO1 INFORMATION SHEET 4 USE AND FUNCTIONS OF DIFFERENT TOOLS
Philip and screwdriver this tool is used to tighten or loosen square flat rounded
type of screw.
Tweezers is a convenient tool to hold
small parts. (It may be replaced it with
needle nosed pliers)
Needle Pliers is a kind of pliers with thin
cutting tip. It is very convenient to
restrain, and also to hold the parts at
narrow place. It is used to straighten the
component lead.
Diagonal pliers are pliers intended for
the cutting of wire. The plane defined
by the cutting edges of the jaws
intersects the joint rivet at an angle or
"on a diagonal"
crimpling tool is a tool designed to
crimp or connect a connector to the end
of a cable.
cable tester is a device that is used to
test the strength and connectivity of a
particular type of cable or othe wired
assemblies.
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MATERIALS
UTP stands for Unshielded Twisted
Pair. It is the cabling system with one
or more pairs of twisted insulated
copper wires contained in a single
sheath. It is the most widely used
cabling system in
telecommunications and data
communications.
Modular connector is the name
given to a family of electrical
connectors originally used in
telephone wiring. RJ stands for
Registered Jacks which precisely
describes how the connectors are
wired for telecommunications.
RJ45 strain relief boots are designed
to keep the release tabs of RJ45
connectors from snapping off or
snagging, as well as to maintain the
bend radius of cables ensuring peak
performance levels
LEARNING MATERIALS
User manuals are read by people who
use the computer systems to do
their work, so need to be easy to
understand, well-illustrated and as free
of technical jargon as they can be. They
can be updated regularly to
identify best practice, useful tips, shortcuts
and other advice to help productivity.
technical manuals used to record
experiences with IT problems,
hardware settings and other useful
information. Technical manuals are
best when kept up to date with
compatibility issues, fixes and other
useful experiences.
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LO1 INFORMATION 4 SELF CHECK
I. Matching Type
A B
1. used to record experiences with IT
problems, hardware settings and other
useful information
a. tweezers
2. a tool designed to connect a connector
to the end of a cable.
b. philip and screw
driver
3. tool used to tighten or loosen square flat
rounded type of screw
c. cable tester
4. a convenient tool to hold small parts. d. crimpling tool
5. a device that is used to test the strength
and connectivity of a particular type of
cable or other wired assemblies.
e. technical manuals
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LO1 INFORMATION 4 ANSWER KEY
I. Matching Type
1. e
2. d
3. b
4. a
5. c
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LO1 INFORMATION SHEET 5
Be able to document an installation or upgrade
Documentation needs to be kept up to date, recording any new hardware
installations or upgrades. This ensures that:
 The organisation knows which components are in which systems
 Users know how to get the best from their hardware
 Warranties can be implemented for faulty kit
Documentation includes the following:
 Installation process
 Updated manuals
Product registration is when you inform the manufacturer of your details when you
install the product. Reasons why Product registration is useful:
 it helps get faster technical support and advice from manufacturers about
components
 the manufacturer may send out technical advice or useful information to
purchasers if any problems are found with the product.
Product registration methods.
Online
This can be very quick and easy. Many installation wizards offer to register the
product online, so after entering your details the product can be instantly registered.
By post
This is where a card is filled in then posted to the manufacturer.
Remember:
storing receipts is good practice as they are proof of purchase and may be needed if
a warranty claim is made. A warranty claim will be honoured if the product is
registered, but if the registration was not made the receipt is also good evidence of
the date that the product was purchased.
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Qualification COMPUTER HARDWARE AND SERVICING NC II
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Module 2 INSTALLING COMPUTER SYSTEMS AND NETWORKS
Learning Outcome 2 INSTALL DEVICE/SYSTEM/EQUIPMENTS
Assessment Criteria
1. Occupational health and safety policies and procedures followed in installing
computer systems , network devices, and peripherals
2. Computer systems, network devices and peripherals installed obtained in
accordance with the established procedures and to comply with requirements
3. Appropriate procedures in installing computer systems, network devices and
peripherals achieve in accordance with requirements without damage or
distortion to the surrounding environment and services
4. Variation to devices/systems installation carried out in accordance with the
customer/client’s requirements
5. Unplanned events or conditions responded to in accordance to in accordance
with established procedures
6. Approval is obtained in accordance with established procedures from
appropriate personnel before any contingencies implemented
7. On-going checks of the quality of the quality of the work undertaken in
accordance with the established procedures
Conditions Trainees are to follow all the policy and procedures listed
below
LO2 INFORMATION 1 OCCUPATIONAL HEALTH SAFETY
1.1 Take great care when dismantling :
1. disconnect from electricity mains to keep them safe. Do not remove or install
components while computer is on even if you have mistake in wiring or
components installation.
2. avoid causing damage by not rushing and being careful
3. Hold cards by the edges. Avoid touching tips or the edge connectors on the
expansion slot.
4. remember how the parts fit together, perhaps by writing notes or looking at
the service manual.
5. too much force when tighten screw and the screw thread will be ruined,
resulting in an unreliable install or expensive part replacement.
6. keep screws and other components safe or might as well put it in a pill bottle.
7. Never plug an ATX power supply into AC power unless it is connected either
to a computer's motherboard or to a dummy test load.
8. Never eat, drink, or smoke while working on a computer.
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WORK SHEET 1 INSTALL THE FOLLOWING
Learning Outcome: Installing Power Supply
Learning Activity: :
 Prepare all the tools and materials needed for installation of power supply
 Demonstrate how to install power supply according to set standard.
Procedure:
1. Insert the power supply into the case
2. Align the holes in the power supply with the holes in the case
3. Secure the power supply to case using the proper screws
Analysis:
1. What is the ideal wattage of power supply used in computer?
2. What will happen if the computer has a faulty power supply?
Conclusion
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ANSWER KEY FOR WORK SHEET 1
Analysis:
1. A power supply with 400 watts since a computer will not use more than 250
watts supply unless all a slot available is used.
2. A faulty power supply will be determine when a system is completely dead,
when there is a smoke and a circuit breaker popping when the PC is turned
on.
Conclusion:
I therefore conclude that the power supply should not be loaded with 100 % of its
total capacity. I also understand that the computer only uses 5V, 3V and 12V supply.
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WORK SHEET 2 INSTALL THE FOLLOWING
Learning Outcome: Installing CPU and Heat Sink / Fan Assembly
Learning Activity:
 Apply PPE
 Identify all the tools and equipment needed for installation of CPU
 Demonstrate the proper way of handling CPU and how to install it using
standard procedure
Procedure:
1. Align the CPU so that the connection 1 indicator is lined up with pin 1 on the
CPU socket.
2. Place the CPU gently into the socket.
3. Close the CPU load plate and secure it by closing the load lever and moving it
under the load lever retention tab.
4. Apply a small amount of thermal compound to the CPU and spread it evenly.
5. Line up the heat sink / fan assembly retainers to the holes on the motherboard.
6. Place the heat sink / fan assembly onto the CPU socket, being careful not to
pinch the CPU fan wires.
7. Tighten the heat sink / fan assembly retainers to secure the assembly in place.
Analysis:
1. Are all motherboards compatible with different processor? Why?
2. What is the possible consequences that will happen if you touch the pins of
CPU?
3. What is the reason why heat sink and fan is connected to processor?
Conclusion:
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ANSWER KEY FOR WORK SHEET 2
Analysis:
1. Some motherboards are compatible with AMD processors while other
motherboards are compatible with INTEL processors.
2. Touching the pins of the CPU might cause damage to it.
3. The heat sink is the one responsible for taking away the heat from the
processor. The cooling fan is the one responsible for taking heat away from
the heat sink..
Conclusion:
I therefore conclude that the CPU is the device that interprets and executes all of the
instruction in a computer. It is one of the vital part of a computer. It easily get hot by
the help of heat sink and cooling fan we can work longer hour.
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WORK SHEET 3 INSTALL THE FOLLOWING
Learning Outcome: Installing Memory Modules
Learning Activity:
 Apply PPE
 Identify all the tools and equipment needed for installation of memory card
 Demonstrate the proper way of handling memory card and how to install it using
standard procedure
Procedure
1. Align the notches on the RAM module to the keys in the slot and press down
until the side tabs click into place.
2. Make sure that the side tabs have locked the RAM module and visually check
exposed contacts.
Analysis:
1. Identify the different memory modules used in assembling a PC?
2. What will happen if you insert a wrong type of RAM in the PC?
3. What is the importance of RAM in the operation of computer?
Conclusion:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
72
ANSWER KEY FOR WORK SHEET 3
Analysis:
1. The different memory modules are EDO, SDRAM, DDRAM, DDR SDRAM,
DDR3 SDRAM, and Rambus DRAM.
2. The processor executes all the operating system instructions in the main
memory of the computer which is known as RAM without it the computer will
not function properly.
3. The computer will not boot properly/ it won’t work.
Conclusion:
I therefore conclude that RAM which is the main memory of the computer holds all
the programs and data that the processor actively working with.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
73
WORK SHEET 4 INSTALL THE FOLLOWING
Learning Outcome: Installing the Motherboard
Learning Activity:
 Apply Occupational Health Safety in installing the motherboard
 Identify all the tools and equipment needed for installation of motherboard
 Demonstrate the proper way of handling memory card and how to install it using
standard procedure
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
74
Procedure
1. Install standoffs in the computer case
2. Align the I/O connectors on the back of the motherboard with the openings in
the of the case
3. Align the screw holes of the motherboard with the standoffs
4. Insert all of the motherboard screws
5. Tighten all of the motherboard screws
Analysis:
1. Why do you need to identify where to put standoffs in the chassis before
installing the motherboard?
2. In the figure given why does the technician hold the case while installing the
motherboard?
3. What are the different form factors of the motherboard?
Conclusion:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
75
ANSWER KEY FOR WORK SHEET 4
Analysis:
1. It is important that trainees can identify the locations of each stand-offs for the
proper position of the motherboard.
2. The technicians hold it to transfer ESD of the body to the case and protect the
motherboard for possible damage.
3. The different form factors of the motherboard are NLX, LPX, baby AT, ATX,
micro ATX, BTX
Conclusion:
I therefore conclude that the motherboard is an essential part of a computer for the
following reasons:
 It is a physical foundation of the computer
 It holds all the expansion boards in place
 It provides firm territory to attach the correction to external circuits elements
 It provides base support for the central electronics of the computer
 it holds the central processing unit and everything else is connected to it.
I also understand that we should apply PPE when handling motherboard to prevent
damage in the system.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
76
WORSHEET 5 INSTALL THE FOLLOWING
Learning Outcome: Installing the Adapter cards
Learning Activity:
 Apply PPE
 Identify the functions of each card modules added in PC
Procedure:
1. Align the card module to the keys in the PCI slot and press down until the side
tabs click into place.
2. Make sure that the each card is properly seated and visually check exposed
contacts.
3. Use screw driver to secure each card modules
Analysis:
1. What is the difference between PCI slot and AGP?
2. When are you going to use card modules?
Conclusion
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
77
ANSWER KEY FOR WORK SHEET 5
Analysis:
1. We use PCI slot to interface module cards to motherboard while AGP is used
to interface video card for enhance output
2. To enhance the capability of our PC in a sense that we can connect it easily
to the internet and to enhance the audio/video output
Conclusion:
I therefore conclude that the activity introduced trainees the functions and uses of
certain card modules. They also understand the proper way of connecting it to our
PC.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
78
WORKSHEET 6 INSTALL THE FOLLOWING
Learning Outcome 1: Installing the Internal Drives
Internal Drives are drives that are installed in internal bays are called internal drives.
HDD Installation steps
1. Position the HDD so that it aligns with the 3.5 – inch drive bay..
2. Insert the HDD into the drive bay so that the screw holes in the drive line up
with the screw holes in the case
3. Secure the HDD to the case using the proper screws
Learning Outcome 2: Installing the External Drives
External Drives are drives that are installed in external bays.
Optical Drives Installation steps
1. Remove all front panel covers for the drives
2. Insert the optical drive into the drive bay from the front of the case
3. Secure the optical drive to the case using the proper screws
Analysis:
1. What is the difference of installing internal bays and external bays?
2. What is the difference between a hard disk drive and CD ROM/DVD ROM
drive?
Conclusion:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
79
ANSWER KEY FOR WORK SHEET 6
Analysis:
1. When installing external bays you will insert it in the front panel while the hard
disk will be installed in drive bay located inside the chassis.
2. hard disk drive stores information on a hard disk, a rigid platter or stack of
platters with a magnetic surface. Because hard disks can hold massive
amounts of information, they usually serve as computer's primary means of
storage, holding almost all of your programs and files. The hard disk drive is
normally located inside the system unit while a CD or DVD drive, usually
located on the front of the system unit. CD/DVD drives use lasers to read
(retrieve) data and write (record) data.
Conclusion:
I therefore conclude that Hard Disk Drive plays a very important role in PC
operations without it we can’t use large amount of system software and application
software At the same time we can’t also save large amount of data.
I also learned that optical drives like CD and DVD are used as additional storages.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
80
Work sheet 7 INSTALL THE FOLLOWING
Learning Outcome: Attaching the LED’s, Data cables, external peripherals and
reattaching the side panels.
Learning Activity:
 Identify where to plug reset switch, HDD LED, speaker, and power LED
 How to install data cables, How to re-attach side panels and how to connect
external peripherals
Procedure
1. Plug the reset switch, power switch, HDD LED, speaker, and power LED
connectors into the motherboard, all labels facing upwards
Installing Data Cables
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
81
Procedure:
1. Plug the motherboard end of the PATA cable into the motherboard socket.
2. Plug the connector at the far end of the PATA cable into the optical drive.
3. Plug one end of the SATA cable into the motherboard socket.
4. Plug the other end of the SATA cable into the HDD.
Re-Attaching the Side Panels
Procedure:
1. Most computer cases have two panels reattach both sides of the case.
2. once the cover is in place, make sure that it is secured at all screw locations
3. Refer to the documentation or manufacturers website if unsure about how to
move or replace the computer case.
Connecting External Peripherals
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
82
Procedure:
1. Attach the monitor cable to the video port.
2. Secure the cable by tightening the screws on the connector
3. Plug the keyboard cable into the PS/2 keyboard port
4. Plug the mouse cable into the PS/2 mouse port
5. Plug the USB cable into a USB port
6. Plug the network cable into the network port
7. Connect the wireless antenna to the antenna connector
8. Plug the power cable into the power supply
Analysis:
1. Why is it important to know how to plug properly the speaker and power LED,
HDD LED and reset switch?
2. Is there any possibility that you will go wrong in connecting the external
peripherals?
Conclusion:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
83
ANSWER KEY FOR WORK SHEET 7
Analysis:
1. Reset and LED might not work properly.
2. No, if the connector does not belong to that port it will not fit-in.
Conclusion:
I therefore conclude that we should check the user manual or technical manual
before attaching LED lights, data cables, and re-attaching the side panels of the
chassis.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
84
Qualification COMPUTER HARDWARE AND SERVICING NC II
Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS
Module 2 INSTALLING COMPUTER SYSTEMS AND NETWORKS
Learning Outcome 3 Conduct Test
Assessment Criteria
1. Occupational health and safety policies and procedures for installing
computer systems and network devices followed.
2. Circuits and systems checked as being isolated where necessary using
specified testing procedures
3. Parts or connections of the installation or service that removed in order to
conduct the test stored to protect against loss or damage and in accordance
with established procedures
4. Unplanned events or conditions responded to in accordance with the industry
requirements
5. Approval obtained in accordance with established procedures from
appropriate personnel before any contingencies are implemented
6. Devices/systems and/or installation tested to terminated in accordance with
the industry requirements
7. Parts and/or connections removed for testing returned to pre-test conditions
in accordance with established procedures
8. Final inspections undertaken to ensure that the installed devices/systems
conforms to requirements
9. Documents in relation to the test forwarded to appropriate personnel and/or
authority in accordance with requirements
Conditions Trainees are to follow all the policy and procedures listed in
information sheet
LO3 INFORMATION 1
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
85
Perform Safety Check : There are possible risk involved with a newly installed
piece of computer hardware for example
1. electricity, from unsafe mains wiring or overloaded mains sockets
2. sharp edges left on the component, which users might cut themselves on
3. unsafe placing of equipment, which might cause damage to it
4. leaving the equipment set up so the user is uncomfortable when working the
kit
Testing: After rebuilding a computer system, it needs to be tested
1. Switch the system ON to check it starts without errors
2. use tools to check if it has any faults e.g., Hardware tools, such as cable
testers, are used to solve if there has any connectivity.
3. Use utilities to check that all is well with the system after an installation.
Software tools that may use to test a system include:
• utility software
• run-time analysers
Software Tools
Utility software includes hard drive diagnostic tools, USB analysers and many
others which can be used to examine parts of a computer
system.
Windows® includes a hard drive diagnostic tool named Chkdsk that can be
used to check a hard drive for errors.
USB analysers such as the Beagle USB Protocol Analyzer, can plug into a USB
port then show on the screen reports about how well the USB
port is working on a system. These tools are particularly useful
for organisations that need in-depth understanding of the USB
port, perhaps because they develop USB devices. They are less
useful for other organisations.
Other tools such as PC Tools, which can be used to improve a computer’s
performance or to examine parts of a computer system.
Run-time analyser is used to find out what programs are running, how much of the
computer resources they are using, information about
connections, data transfer rates and other live reports on how
the computer is behaving. Commercially available run-time
analysers, such as JRockit, Windows® includes a run-time
analyser named the Task Manager that you can start using the
Ctrl + Alt + Del keys together. This gives useful information
about what programs are running, how much processor time
they are using
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
86
Figure 7.3: There is a wide variety of run-time analysers that can be used to report
on a computer system.
Test procedures are created in-house and could include these steps:
1. Gathering test information. The first step is to run the tests required by the
procedure and find out what happens. You should record all the results of
your tests in a log so that you know which pass and which fail, thereby
requiring further action.
2. Validating the test information. The next step is to check the data you
gathered from the tests to make sure it is correct. This is usually done by
running the tests again.
3. Responding to test information. This step is important because you need to
be able to recognise when test shows problems or is successful.
4. Checking specification. The final step is an important end to testing . You
need to check the specification for the installation to make sure that it has
been met.
5. Have some copies of all the installation software that is required to install the
hardware.
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
87
SELF CHECK 1
Essay
1. List the possible risk involved in installing PC
2. What is the importance of testing the equipment before you declare that it is
properly working?
3. Name at least two software tools needed in testing the PC
4. What procedure are you going to use when applying in-house testing?
31SaSe
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
88
ANSWER KEY FOR SELF CHECK 1
Essay:
1. List the possible risk involved in installing PC
 electricity, from unsafe mains wiring or overloaded mains sockets
 sharp edges left on the component, which users might cut themselves on
 unsafe placing of equipment, which might cause damage to it
 leaving the equipment set up so the user is uncomfortable when working
the kit
2. What is the importance of testing the equipment before you declare that it is
properly working?
 To ensure that the equipment is properly working and safe to use.
3. Name at least two software tools needed in testing the PC
 Utility software and USB analyzer
4. What procedure are you going to use when applying in-house testing?
 Gathering test information
 Validating the test information
 Responding to test information
 Checking information
 Have some copies of all the installation software that is required to install
the hardware
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
89
JOB SHEET 1 ASSEMBLE COMPUTER SYSTEM
Learning Outcome: Install Computer System
Learning Activity:
 Apply safety procedures in installing computer systems
 Observe 5S
 Check work place to ensure safety
 Obtain tools, materials and equipment needed according to job requirements
 Apply Protective Personal Equipment in assembling computer
 Perform proper procedures in installing computer system in accordance with the
service manual and user’s manual provided by the manufacturers
 Check computer system to ensure safe operation
 Document your work
Procedure:
1. Check CBLM, service manual and user manual provided by the manufacturers
2. Install the processor and the processor cooler onto the motherboard
3. Install the memory module onto the motherboard
4. Install the motherboard into computer chassis
5. Install HDD and DVD ROM drive
6. Component connection inside PC
7. Connecting the peripheral devices
8. Powering the computer
Analysis:
1. List all the tools, materials and equipment needed in the space provided below:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
90
2. Have you apply all the procedures given in your worksheet?
3. Is the module given appropriate in this job requirement?
Conclusion:
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
91
OPERATION SHEET BIOS OPERATION AND OS INSTALLATION
Learning Outcome 1: Check if Computer System is working properly
Procedure:
1. Switch on the Mains
2. Switch on the spike guard
3. Switch on the TFT- monitor
4. Switch on the CPU system
5. You should get Booting Screen
Learning Outcome 1: Install your Operating System
Procedure
1. Edit your BIOS
 Start-up the computer, press a key to enter setup, usually DEL
 Make sure everything is installed correctly see figure below
 make sure the amount of RAM listed is the same amount you put in.
 Find the SATA configuration option, and make sure its configured as AHCI
Note : if RAM is not in the list turn of the PC and reseat your RAM
COMPUTER HARDWARE AND SERVICING NC II
Date Developed:
Oct-Nov of 2013
Doc. No.
INSTALL COMPUTER SYSTEMS AND
NETWORK
Developed by:
Evelyn B. Carolino
Issued by:
92
 Lastly, find the "Boot Order" or "Boot Priority" page see figure above
 Make sure your DVD drive is the first drive on the list
 the hard drive you'll be installing to is second
 the boot order for your different media (CD-ROM, hard disks, USB disks)
Note: If HDD is not in the list turn computer off and re-check the connection
2. Install windows see the right version for your PC
Note: guide to 64-bit vs. 32-bit operating systems.
 Put the installer in HDD bay.
 Start-up your PC
 Press any key to boot from CD
 Once the installer loads, hit the "Install Now" button, accept the terms of use,
and choose "Custom (advanced)"
 Find your primary hard drive (if you have more than one), click on the
"Unallocated Space" partition, and hit Next. Windows should start installing.
3. Install your drivers
4. Install windows updates
- You now have a working computer -
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TMC1

  • 1. SECTOR: INFORMATION AND COMMUNICATION TECHNOLOGY QUALIFICATION: COMPUTER HARDWARE AND SERVICING NC II Module: PLAN TRAINING SESSION AND UTILIZE ELECTRONIC MEDIA TRAINING FACILITIES ASIAN INSTITUTE OF COMPUTER STUDIES COMPUTER BASED LEARNING MODULE PANAPAAN, CAVITE
  • 2. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 1 TOPIC: Plan Training Session 1. Trainee’s Characteristic 2. Records ofthe Characteristics of Learners 3. Self-Assessment Checklist 4. Evidence ofCurrent Competencies acquired related to Job/Occupation 5. Summary of Current Competencies versus Required Competencies 6. Training Needs 7. Session Plan 8. CBLM includes UTILIZE topic such as:  Information Sheet  Work Sheet  Job Sheet  Operation Sheet Main Resources: TESDA Trainersprovidedthe following:  Computer Hardware and Servicing NC II  Trainee’s CD  Lorie TMoutput Additional Resources:   Gras Book  http://www.lifehack.org  http://computer.howstuffworks.com
  • 3. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 2 Blank Template : TRAINEES CHARACTERISTICS Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome datathatneed yourresponse. Characteristics of Learners Language,literacyand numeracy(LL & N) Average grade in: English a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Average grade in: Math a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Cultural andlanguage background Ethnicity/ Culture: a. Ifugao b. Igorot c. Ibanag d. Gaddang e. Tagalog f. Ibaloy g. Others (please specify) Educationand General Knowledge HighestEducational Attainment: a. High School Level b. High School Graduate c. College Level d. College Graduate e. With units in Master’s Degree f. Master’s Graduate g. With Units in Doctoral Level h. Doctoral Graduate Sex a. Male b. Female c. Prefer not to say
  • 4. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 3 Characteristics of Learners Age Your Age: 20 Physical Activity 1. Disabilities if any : __________________ 2. Existing Health Conditions : a. None b. Asthma c. Heart Disease d. Anemia e. Hypertension f. Diabeetes g. Others (please specify): ______________ PreviousExperiencewiththe topic Certificates: a. AM/FM Radio / Repair b. Domestic Appliance c. Mobile / cellphone Repair d. Audio / Video System e. none PreviousLearningexperience List down trainingsrelatedtoComputerHardware ServicingII: not applicable TrainingLevel completed not applicable notapplicable Special Courses OthercoursesrelatedtoElectronics LearningStyle A. Visual –the visual learnerstake virtual picturesof informationgiven,soinorderforthiskindof learner retaininformation,oral orwritten,presentationsof new informationmustcontaindiagramsanddrawings, preferablyincolor.The visual learner can’tconcentrate witha lotof activityaroundhimand will focusbetterand learnfasterina quietstudyenvironment
  • 5. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 4 Characteristics of Learners B. Kinesthetic–describedasthe studentsinthe classroom, whohave problemssittingstillandwhooftenbounce theirlegswhile tappingtheirfingersonthe desks.They are oftenreferredtoashyperactive studentswith concentrationsissues C. Auditory – a learnerwhohasthe abilitytoremember speechesandlecturesindetailbuthasa hard time with writtentext.Havingtoreadlongtextispointlessandwill not be retainedbythe auditorylearnerunlessitisread aloud OtherNeeds a. Financially challenged b. Working student c. Solo parent d. Others please specify: Name : Date :
  • 6. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 5 Sample1: TRAINEES CHARACTERISTICS Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle the letter of yourchoice thatbest describes you asa learner. Blankspacesare provided forsome datathatneed yourresponse. Characteristics of Learners Language,literacyand numeracy(LL & N) Average grade in: English a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Average grade in: Math a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Cultural andlanguage background Ethnicity/Culture: a. Ifugao b. Igorot c. Ibanag d. Gaddang e. Tagalog f. Ibaloy g. Others (please specify) Educationand General Knowledge HighestEducational Attainment: a. High School Level b. High School Graduate c. College Level d. College Graduate e. With units in Master’s Degree f. Master’s Graduate g. With Units in Doctoral Level h. Doctoral Graduate Sex a. Male b. Female c. Prefer not to say
  • 7. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 6 Characteristics of Learners Age Your Age: 20 Physical Activity 1. Disabilities if any : __________________ 2. Existing Health Conditions : a. None b. Asthma c. Heart Disease d. Anemia e. Hypertension f. Diabeetes g. Others (please specify): ______________ PreviousExperiencewiththe topic Certificates: a. AM/FM Radio / Repair b. Domestic Appliance c. Mobile / cellphone Repair d. Audio / Video System e. none PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII: not applicable TrainingLevel completed not applicable notapplicable Special Courses OthercoursesrelatedtoElectronics LearningStyle A. Visual –the visual learnerstake virtual picturesof informationgiven,soinorderforthiskindof learner retaininformation,oral orwritten,presentationsof new informationmustcontaindiagrams anddrawings, preferably incolor.The visual learnercan’tconcentrate witha lotof activityaroundhimand will focusbetterand learnfasterina quietstudyenvironment
  • 8. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 7 Characteristics of Learners B. Kinesthetic–describedasthe studentsinthe classroom, whohave problemssittingstillandwhooftenbounce theirlegswhile tappingtheirfingersonthe desks.They are oftenreferredtoashyperactive studentswith concentrationsissues C. Auditory – a learnerwhohasthe abilitytoremember speechesandlecturesindetailbuthasa hard time with writtentext.Havingtoreadlongtextispointlessandwill not be retainedbythe auditorylearnerunlessitisread aloud OtherNeeds a. Financially challenged b. Working student c. Solo parent d. Others please specify: Name : JonathanBautista Date : Sept.1, 2013
  • 9. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 8 Sample 1.2: TRAINEES CHARACTERISTICS Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome datathatneed yourresponse. Characteristics of Learners Language,literacyand numeracy(LL & N) Average grade in: English a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Average grade in: Math a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Cultural andlanguage background Ethnicity/Culture: a. Ifugao b. Igorot c. Ibanag d. Gaddang e. Tagalog f. Ibaloy g. Others (please specify) Educationand General Knowledge HighestEducational Attainment: a. High School Level b. High School Graduate c. College Level d. College Graduate e. With units in Master’s Degree f. Master’s Graduate g. With Units in Doctoral Level h. Doctoral Graduate Sex a. Male b. Female c. Prefer not to say
  • 10. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 9 Characteristics of Learners Age Your Age: 17 Physical Activity 1. Disabilities if any : __________________ 2. Existing Health Conditions : a. None b. Asthma c. Heart Disease d. Anemia e. Hypertension f. Diabeetes g. Others (please specify): ______________ PreviousExperiencewiththe topic Certificates: a. AM/FM Radio / Repair b. Domestic Appliance c. Mobile / cellphone Repair d. Audio / Video System e. none PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII: not applicable TrainingLevel completed not applicable notapplicable Special Courses OthercoursesrelatedtoElectronics LearningStyle A. Visual –the visual learnerstake virtual picturesof informationgiven,soinorderforthiskindof learner retaininformation,oral orwritten,presentationsof new informationmustcontaindiagramsanddrawings, preferablyincolor.The visual learnercan’tconcentrate witha lotof activityaroundhimand will focusbetterand learnfasterina quietstudyenvironment
  • 11. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 10 Characteristics of Learners B. Kinesthetic–describedasthe studentsinthe classroom, whohave problemssittingstillandwhooftenbounce their legswhile tappingtheirfingersonthe desks.Theyare oftenreferredtoashyperactive studentswith concentrationsissues C. Auditory – a learnerwhohasthe abilitytoremember speechesandlecturesindetailbuthasa hard time with writtentext.Havingtoreadlongtextispointlessandwill not be retainedbythe auditorylearnerunlessitisread aloud OtherNeeds a. Financially challenged b. Working student c. Solo parent d. Others please specify: not applicable Name : AngelicaBithao Date : Sept.1, 2013
  • 12. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 11 Sample 1.3: TRAINEES CHARACTERISTICS Please answerthefollowing instrumentaccording to thecharacteristic described below.Encircle the letter of yourchoice thatbestdescribes you asa learner. Blankspacesare provided forsome datathatneed yourresponse. Characteristics of Learners Language,literacyand numeracy(LL & N) Average grade in: English a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Average grade in: Math a. 95 and above b. 90 to 94 c. 85 to 89 d. 80 to 84 e. 75 to 79 Cultural andlanguage background Ethnicity/Culture: a. Ifugao b. Igorot c. Ibanag d. Gaddang e. Tagalog f. Ibaloy g. Others (please specify) Educationand General Knowledge HighestEducational Attainment: a. High School Level b. High School Graduate c. College Level d. College Graduate e. With units in Master’s Degree f. Master’s Graduate g. With Units in Doctoral Level h. Doctoral Graduate Sex a. Male b. Female c. Prefer not to say
  • 13. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 12 Characteristics of Learners Age Your Age: 17 Physical Activity 1. Disabilities if any : __________________ 2. Existing Health Conditions : a. None b. Asthma c. Heart Disease d. Anemia e. Hypertension f. Diabeetes g. Others (please specify): ______________ PreviousExperiencewiththe topic Certificates: a. AM/FM Radio / Repair b. Domestic Appliance c. Mobile / cellphone Repair d. Audio / Video System e. none PreviousLearningexperience List downtrainingsrelatedtoComputerHardware ServicingII: not applicable TrainingLevel completed not applicable notapplicable Special Courses OthercoursesrelatedtoElectronics LearningStyle A. Visual –the visual learnerstake virtual picturesof informationgiven,soinorderforthiskindof learner retaininformation,oral orwritten,presentationsof new informationmustcontaindiagramsanddrawings, preferablyincolor.The visual learnercan’tconcentrate witha lotof activityaroundhimand will focusbetterand learnfasterina quietstudyenvironment
  • 14. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 13 Characteristics of Learners B. Kinesthetic–describedasthe studentsinthe classroom, whohave problemssittingstillandwhooftenbounce theirlegswhile tappingtheirfingersonthe desks.They are oftenreferredtoashyperactive studentswith concentrationsissues C. Auditory – a learnerwhohasthe abilitytoremember speechesandlecturesindetailbuthasa hard time with writtentext.Havingtoreadlongtextispointlessandwill not be retainedbythe auditorylearnerunlessitisread aloud OtherNeeds a. Financially challenged b. Working student c. Solo parent d. Others please specify: prepare not to say Name : AmeliaDagat Date : Sept.1, 2013
  • 15. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 14 NameofTrainee Visual/ Auditory 2.Bithao,AngelicaTagalog College Level F17 Physically Able NoneNoneNoneNoneVisual 3.Dagat,AmeliaTagalogHSGradF17 Physically Able NoneNoneNoneNone Visual/ Auditory Visual/ Auditory 6.Gipit,RianLee Tagalog/ Bicolano HSGradM17 Physically Able NoneNoneNoneNoneVisual Tagalog/ French 9.Santos,AliceTagalogBSCSF29 Physically Able NoneNoneNoneNoneVisual 10.Victoria,MelvinTagalog College Level M20 Physically Able NoneNoneNoneNoneVisualFinancial Preparedby: EvelynB.Carolino Financial Physically Able NoneNoneNoneNoneVisual8.Nalla,Jay-ann Visaya/ Tagalog HS Graduate F17 NoneNoneNoneNoneVisual NoneNoneNone 7.MonrealAldrin College Level M21 Physically Able Visual 5.Gasgonia,RenoelTagalogBSCSM17 Physically Able None 19 Physically Able NoneNoneNoneNone NoneNoneNoneNoneFinancial 4.Garcia,LeonaJaneTagalog College Level M Special Courses Learning Style Other Needs 1.Bautista,JonathanTagalogBSITM20 Physically Able CharacteristicsofLearners Language, Literacy and Numeracy (LLN&N) Cultural and language backgroun d Education &general knowledge SexAge Physical ability Previous experience withthe topic Previous Learning experience Training Level Completed
  • 16. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 15 Computer Hardware and Servicing NC II BLANK FORM SELF-ASSESSMENT CHECKLIST Instruction: This Self-Check Instrument will give trainer data or information which is essential in planning training sessions. Please check the appropriate box of your answer. CAN I?... YES NO BASIC COMPETENCIES 1. PARTICIPATING IN WORKPLACE COMMUNICATION 1.1 Obtain and convey workplace information 1.2 Complete relevant work-related documents 1.3 Participate in workplace meeting and discussion 2. WORKING IN TEAM ENVIRONMENT 2.1. Describe team roles and scope 2.2. Identify own role and responsibility within team. 2.3. Work as a team member. 3. PRACTICE CAREER PROFESSIONALISM 3.1. Integrate personal objective with organizational goals. 3.2. Set and meet work priorities. 3.3. Maintain professional growth and development. 4. PRACTICING OCCUPATIONAL HEALTH and SAFETY 4.1. Identify hazards and risk. 4.2. Evaluate hazards and risk. 4.3. Control hazards and risk by using Personal protective equipments. 4.4. Maintain occupational health and safety awareness.
  • 17. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 16 CAN I?... YES NO COMMON COMPETENCIES 1. Apply quality standards 1.1 Assists quality of received materials 1.2 Asses own work 1.3 Engage in quality improvement 2. Perform computer operations 2.1 Plan and prepare for tasks to be undertaken 2.2 Input data into computer 2.3 Access information using computer 2.4 Produce output/data using computer system 2.5 Use basic functions of a web browser to locate information 2.6 Maintain computer equipment and systems 3. Perform mensuration and calculation 3.1 Select measuring instruments 3.2 Carry out measurements and calculation 3.3 Maintain measuring instruments 3.4 Identify different kinds of technical drawings 4. Preparing and interpreting technical drawing 4.1 Identify different types of technical drawings 4.2 Interpret technical drawing 4.3 Prepare/make changes on electrical/electronic schematics and drawings 5. Using hand tools 5.1 Plan and prepare for tasks to be undertaken 5.2 Prepare hand tools 5.3 Use appropriate hand tools and test equipment 5.4 Maintain hand tools 6. Terminate and connect electrical wiring and electronics circuit 6.1 Plan and prepare for termination/ connection of electrical wiring/electronic circuits 6.2 Terminate/connect wiring/electronic circuits 6.3 Test termination/connections of electrical wiring and electronics circuits
  • 18. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 17 CAN I?... YES NO CORE COMPETENCIES 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations 1.2 Install equipment/device systems 1.3 Conduct test 2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems 2.3 Repair defects in computer systems and networks 2.4 Test systems and networks 3. Configuring computer systems and networks 3.1 Plan and prepare for configuration 3.2 Configure computer systems and networks 3.3 Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks 4.2 Maintain computer systems 4.3 Maintain network systems 4.4 Inspect and test configured/repaired computer systems and networks Trainee : Date: Facilitator: Date:
  • 19. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 18 Samples 2.1: Computer Hardwareand Servicing NC II FORM SELF-ASSESSMENT CHECKLIST Instruction: This Self-Check Instrument will give trainer data or information which is essential in planning training sessions. Please check the appropriate box of your answer. CAN I?... YES NO BASIC COMPETENCIES 1. PARTICIPATING IN WORKPLACE COMMUNICATION 1.1 Obtain and convey workplace information  1.2 Complete relevant work-related documents  1.3 Participate in workplace meeting and discussion  2. WORKING IN TEAM ENVIRONMENT 2.1. Describe team roles and scope  2.2. Identify own role and responsibility within team.  2.3. Work as a team member.  3. PRACTICE CAREER PROFESSIONALISM 3.1. Integrate personal objective with organizational goals.  3.2. Set and meet work priorities.  3.3. Maintain professional growth and development.  4. PRACTICING OCCUPATIONAL HEALTH and SAFETY 4.1. Identify hazards and risk.  4.2. Evaluate hazards and risk.  4.3. Control hazards and risk by using Personal protective equipments.  4.4. Maintain occupational health and safety awareness. 
  • 20. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 19 CAN I?... YES NO COMMON COMPETENCIES 1. Apply quality standards 1.1 Assists quality of received materials  1.2 Asses own work  1.3 Engage in quality improvement  2. Perform computer operations 2.1 Plan and prepare for tasks to be undertaken  2.2 Input data into computer  2.3 Access information using computer  2.4 Produce output/data using computer system  2.5 Use basic functions of a web browser to locate information  2.6 Maintain computer equipment and systems  3. Perform mensuration and calculation 3.1 Select measuring instruments  3.2 Carry out measurements and calculation  3.3 Maintain measuring instruments  3.4 Identify different kinds of technical drawings  4. Preparing and interpreting technical drawing 4.1 Identify different types of technical drawings  4.2 Interpret technical drawing  4.3 Prepare/make changes on electrical/electronic schematics and drawings  5. Using hand tools 5.1 Plan and prepare for tasks to be undertaken  5.2 Prepare hand tools  5.3 Use appropriate hand tools and test equipment  5.4 Maintain hand tools 6. Terminate and connect electrical wiring and electronics circuit 6.1 Plan and prepare for termination/ connection of electrical wiring/electronic circuits  6.2 Terminate/connect wiring/electronic circuits  6.3 Test termination/connections of electrical wiring and electronics circuits 
  • 21. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 20 CAN I?... YES NO CORE COMPETENCIES 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations  1.2 Install equipment/device systems  1.3 Conduct test  2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems  2.2 Diagnose faults of computer systems  2.3 Repair defects in computer systems and networks  2.4 Test systems and networks  3. Configuring computer systems and networks 3.1 Plan and prepare for configuration  3.2 Configure computer systems and networks  3.3 Inspect and test configured computer systemsand networks  4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks  4.2 Maintain computer systems  4.3 Maintain network systems  4.4 Inspect and test configured/repaired computer systems and networks  Trainee : Jonathan Bautista Date: Sept. 1, 2013 Facilitator: EvelynB.Carolino Date: Sept.1, 2013
  • 22. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 21 Sample 2.2: Computer Hardwareand Servicing NC II FORM SELF-ASSESSMENT CHECKLIST Instruction: This Self-Check Instrument will give trainer data or information which is essential in planning training sessions. Please check the appropriate box of your answer. CAN I?... YES NO BASIC COMPETENCIES 1. PARTICIPATING IN WORKPLACE COMMUNICATION 1.1 Obtain and convey workplace information  1.2 Complete relevant work-related documents  1.3 Participate in workplace meeting and discussion  2. WORKING IN TEAM ENVIRONMENT 2.1. Describe team roles and scope  2.2. Identify own role and responsibility within team.  2.3. Work as a team member.  3. PRACTICE CAREER PROFESSIONALISM 3.1. Integrate personal objective with organizational goals.  3.2. Set and meet work priorities.  3.3. Maintain professional growth and development.  4. PRACTICING OCCUPATIONAL HEALTH and SAFETY 4.1. Identify hazards and risk.  4.2. Evaluate hazards and risk.  4.3. Control hazards and risk by using Personal protective equipments.  4.4. Maintain occupational health and safety awareness. 
  • 23. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 22 CAN I?... YES NO COMMON COMPETENCIES 1. Apply quality standards 1.1 Assists quality of received materials  1.2 Asses own work  1.3 Engage in quality improvement  2. Perform computer operations 2.1 Plan and prepare for tasks to be undertaken  2.2 Input data into computer  2.3 Access information using computer  2.4 Produce output/data using computer system  2.5 Use basic functions of a web browser to locate information  2.6 Maintain computer equipment and systems  3. Perform mensuration and calculation 3.1 Select measuring instruments  3.2 Carry out measurements and calculation  3.3 Maintain measuring instruments  3.4 Identify different kinds of technical drawings  4. Preparing and interpreting technical drawing 4.1 Identify different types of technical drawings  4.2 Interpret technical drawing  4.3 Prepare/make changes on electrical/electronic schematics and drawings  5. Using hand tools 5.1 Plan and prepare for tasks to be undertaken  5.2 Prepare hand tools  5.3 Use appropriate hand tools and test equipment  5.4 Maintain hand tools 6. Terminate and connect electrical wiring and electronics circuit 6.1 Plan and prepare for termination/ connection of electrical wiring/electronic circuits  6.2 Terminate/connect wiring/electronic circuits  6.3 Test termination/connections of electrical wiring and electronics circuits 
  • 24. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 23 CAN I?... YES NO CORE COMPETENCIES 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations  1.2 Install equipment/device systems  1.3 Conduct test  2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems  2.2 Diagnose faults of computer systems  2.3 Repair defects in computer systems and networks  2.4 Test systems and networks  3. Configuring computer systems and networks 3.1 Plan and prepare for configuration  3.2 Configure computer systems and networks  3.3 Inspect and test configured computer systemsand networks  4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks  4.2 Maintain computer systems  4.3 Maintain network systems  4.4 Inspect and test configured/repaired computer systems and networks  Trainee : Angelica Bithao Date: Sept. 1, 2013 Facilitator : EvelynB.Carolino Date: Sept.1, 2013
  • 25. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 24 Sample 2.3: Computer Hardwareand Servicing NC II FORM SELF-ASSESSMENT CHECKLIST Instruction: This Self-Check Instrument will give trainer data or information which is essential in planning training sessions. Please check the appropriate box of your answer. CAN I?... YES NO BASIC COMPETENCIES 1. PARTICIPATING IN WORKPLACE COMMUNICATION 1.1 Obtain and convey workplace information  1.2 Complete relevant work-related documents  1.3 Participate in workplace meeting and discussion  2. WORKING IN TEAM ENVIRONMENT 2.1. Describe team roles and scope  2.2. Identify own role and responsibility within team.  2.3. Work as a team member.  3. PRACTICE CAREER PROFESSIONALISM 3.1. Integrate personal objective with organizational goals.  3.2. Set and meet work priorities.  3.3. Maintain professional growth and development.  4. PRACTICING OCCUPATIONAL HEALTH and SAFETY 4.1. Identify hazards and risk.  4.2. Evaluate hazards and risk.  4.3. Control hazards and risk by using Personal protective equipment.  4.4. Maintain occupational health and safety awareness. 
  • 26. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 25 CAN I?... YES NO COMMONCOMPETENCIES 1. Apply quality standards 1.1 Assists quality of received materials  1.2 Asses own work  1.3 Engage in quality improvement  2. Perform computer operations 2.1 Plan and prepare for tasks to be undertaken  2.2 Input data into computer  2.3 Access information using computer  2.4 Produce output/data using computer system  2.5 Use basic functions of a web browser to locate information  2.6 Maintain computer equipment and systems  3. Perform mensuration and calculation 3.1 Select measuring instruments  3.2 Carry out measurements and calculation  3.3 Maintain measuring instruments  3.4 Identify different kinds of technical drawings  4. Preparing and interpreting technical drawing 4.1 Identify different types of technical drawings  4.2 Interpret technical drawing  4.3 Prepare/make changes on electrical/electronic schematics and drawings  5. Using hand tools 5.1 Plan and prepare for tasks to be undertaken  5.2 Prepare hand tools  5.3 Use appropriate hand tools and test equipment  5.4 Maintain hand tools 6. Terminate and connect electrical wiring and electronics circuit 6.1 Plan and prepare for termination/ connection of electrical wiring/electronic circuits  6.2 Terminate/connect wiring/electronic circuits  6.3 Test termination/connections of electrical wiring and electronics circuits 
  • 27. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 26 CAN I?... YES NO CORE COMPETENCIES 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations  1.2 Install equipment/device systems  1.3 Conduct test  2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems  2.2 Diagnose faults of computer systems  2.3 Repair defects in computer systems and networks  2.4 Test systems and networks  3. Configuring computer systems and networks 3.1 Plan and prepare for configuration  3.2 Configure computer systems and networks  3.3 Inspect and test configured computer systemsand networks  4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks  4.2 Maintain computer systems  4.3 Maintain network systems  4.4 Inspect and test configured/repaired computer systems and networks  Trainee’s Signature: Amelia Dagat Date: Sept. 1, 2013 Facilitator’sSignature: EvelynB.Carolino Date: Sept.1, 2013
  • 28. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 27 EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO JOB/OCCUPATION Current Competencies Proof/Evidence Means of Validating 1. Networking Fundamentals Cisco 1 Certificate of training Submitted an authenticated copy of Certificate of Training Trainee : Jonathan Bautista Date: Sept. 1, 2013 Facilitator : Evelyn B. Carolino Date: Sept 1, 2013
  • 29. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 28 EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO JOB/OCCUPATION Current Competencies Proof/Evidence Means of Validating 1. Networking Fundamentals Cisco 1 Certificate of training Submitted an authenticated copy of Certificate of Training 2. Routing Protocols and Concept Cisco 2 Certificate of training Submitted an authenticated copy of Certificate of Training Trainee : Angelica Bithao Date: Sept. 1, 2013 Facilitator : Evelyn B. Carolino Date: Sept 1, 2013
  • 30. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 29 EVIDENCE OF CURRENT COMPETENCIES ACQUIRED RELATED TO JOB/OCCUPATION Current Competencies Proof/Evidence Means of Validating 1. Not applicable / High School Form 137 Submitted an authenticated copy of form 137 Trainee : Amelia Dagat Date: Sept. 1, 2013 Facilitator : Evelyn B. Carolino Date: Sept 1, 2013
  • 31. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 30 SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES Required Units of Competency/Learning Outcomes based on CBC Current Competencies Training Gaps/Requirements 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations Plan and prepare for installations 1.2 Install equipment/device systems Install equipment/device systems 1.3 Conduct test Conduct test 2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems Diagnose faults of computer systems 2.3 Repair defects in computer systems and networks Repair defects in computer systems and networks 2.4 Test systems and networks Test systems and networks 2.5 Troubleshoot, repair and maintain audio/video products and systems Troubleshoot, repair and maintain audio/video products and systems 3. Configuring computer systems and networks 3.1 Plan and prepare for configuration Plan and prepare for configuration 3.2 Configure computer systems and networks Configure computer systems and networks 3.3 Inspect and test configured computer systemsand networks Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks Plan and prepare for the maintenance of computer systems and networks 4.2 Maintain computer systems Maintain computer systems 4.3 Maintain network systems Maintain network systems 4.4 Inspect and test configured/repaired computer systems and networks Inspect and test configured/repaired computer systems and networks Trainee : Jonathan Bautista Date: Sept. 1, 2013 Facilitator: EvelynB.Carolino Date: Sept.1, 2013
  • 32. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 31 SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES Required Units of Competency/Learning Outcomes based on CBC Current Competencies Training Gaps/Requirements 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations Plan and prepare for installations 1.2 Install equipment/device systems Install equipment/device systems 1.3 Conduct test Conduct test 2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems Diagnose faults of computer systems 2.3 Repair defects in computer systems and networks Repair defects in computer systems and networks 2.4 Test systems and networks Test systems and networks 2.5 Troubleshoot, repair and maintain audio/video products and systems Troubleshoot, repair and maintain audio/video products and systems 3. Configuring computer systems and networks 3.1 Plan and prepare for configuration Plan and prepare for configuration 3.2 Configure computer systems and networks Configure computer systems and networks 3.3 Inspect and test configured computer systemsand networks Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks Plan and prepare for the maintenance of computer systems and networks 4.2 Maintain computer systems Maintain computer systems 4.3 Maintain network systems Maintain network systems 4.4 Inspect and test configured/repaired computer systems and networks Inspect and test configured/repaired computer systems and networks Trainee : Angelica Bithao Date: Sept. 1, 2013 Facilitator: EvelynB.Carolino Date: Sept.1, 2013
  • 33. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 32 SUMMARYOF CURRENT COMPETENCIES VERSUS REQUIRED COMPETENCIES Required Units of Competency/Learning Outcomes based on CBC Current Competencies Training Gaps/Requirements 1. Installing Computer Systems and Networks 1.1 Plan and prepare for installations Plan and prepare for installations 1.2 Install equipment/device systems Install equipment/device systems 1.3 Conduct test Conduct test 2. Diagnosing and troubleshooting computer systems 2.1 Plan and prepare for diagnosis of faults of computer systems Plan and prepare for diagnosis of faults of computer systems 2.2 Diagnose faults of computer systems Diagnose faults of computer systems 2.3 Repair defects in computer systems and networks Repair defects in computer systems and networks 2.4 Test systems and networks Test systems and networks 2.5 Troubleshoot, repair and maintain audio/video products and systems Troubleshoot, repair and maintain audio/video products and systems 3. Configuring computer systems and networks 3.1 Plan and prepare for configuration Plan and prepare for configuration 3.2 Configure computer systems and networks Configure computer systems and networks 3.3 Inspect and test configured computer systemsand networks Inspect and test configured computer systemsand networks 4. Maintaining computer systems and networks 4.1 Plan and prepare for the maintenance of computer systems and networks Plan and prepare for the maintenance of computer systems and networks 4.2 Maintain computer systems Maintain computer systems 4.3 Maintain network systems Maintain network systems 4.4 Inspect and test configured/repaired computer systems and networks Inspect and test configured/repaired computer systems and networks Trainee : Amelia Dagat Date: Sept. 1, 2013 Facilitator: EvelynB.Carolino Date: Sept.1, 2013
  • 34. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 33 Example of TRAININGNEEDS developedbasedonself- assessmentprovidedbythe trainee see nextpage…
  • 35. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 34 TRAINING NEEDS Trainee : Jonathan Bautista Date: Sept. 1, 2013 Facilitator: EvelynB.Carolino Date: Sept.1, 2013 Learning Outcome Module Title / Module Instruction Plan and prepare for installations INSTALLING COMPUTER SYSTEMS AND NETWORKS Install equipment / device systems Conduct Test Plan and prepare for diagnosis of faults of computer systems DIAGNOSING AND TROUBLESHOOTING COMPUTER SYSTEMS Diagnose faults of computer Systems Repair defects in computer systems and networks Test computer systems and networks Plan and prepare for configuration CONFIGURING COMPUTER SYSTEMS AND NETWORKS Configure computer systems and networks Inspect and test configured computer systems and networks Plan and prepare for the maintenance of computer systems and networks MAINTAINING COMNPUTER SYSTEMS AND NETWORKS Maintain computer systems Maintain network systems Inspect and test configured / repaired computer systems and networks
  • 36. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 35
  • 37. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 36
  • 38. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 37
  • 39. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 38 Sector:InformationandCommunicationTechnology QualificationTitle:ComputerHardwareandServicingNCII UnitofCompetency:InstallComputerSystemsandNetworks 1.PerformSafety Checkandtesting procedures SessionPlan Module B.LearningActivities LearningOutcomes: 1.Planandprepareforinstallation 2.Installequipment/devicesystem 3.Conducttest A.Introduction Thismodulecoverstheoutcomesrequiredininstalling,assemblingandtestingcomputersandcommonperipherals. LearningContentPresentationPracticeFeedback §Discussion §Readinformation sheet1 §AnswerSelf- Check1 §Compareanswer toAnswerKey §CBLM §Selfpaced §Demonstration §textbooks §usermanualand technicalmanual Resources D.Teacher’sSelf-ReflectionoftheSession Contentofthelearningactivitiesmaybesubjectedforchangesdependingontheavailabilityoftrainingfacilities,typeandlearningstyleoftrainees, recommendations/feedbackoffromtheusersandtheresultsofthetrainingevaluation/studentsassessment MethodsTime September05,2013 8-12am
  • 40. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 39
  • 41. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 40 SECTOR: INFORMATION AND COMMUNICATION TECHNOLOGY QUALIFICATION: COMPUTER HARDWARE AND SERVICING NC II UNIT OF COMPETENCY: INSTALL COMPUTER SYSTEMS AND NETWORKS MODULE TITLE: INSTALLING COMPUTER SYSTEMS AND NETWORKS ASIAN INSTITUTE OF COMPUTER STUDIES COMPUTER BASED LEARNING MODULE PANAPAAN, CAVITE
  • 42. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 41 HOW TO USE THIS COMPETENCY BASED LEARNING MATERIAL Welcome to the module in “Installing Computer Systems and Networks”. This module contains training materials and activities for you to complete. The unit of competency "Installing Computer Systems and Networks" is designed to enhance the knowledge, skills and attitude of the trainees in installing computer systems and networks. It is one of the specialized modules required to complete the Computer Hardware and Servicing NC II. You are required to go through a series of learning activities in order to complete each learning outcome of the module. Each learning outcomes is provided with Information Sheets (Reference Materials for further reading to help you better understand the required activities). Follow these activities on your own and answer the self-check at the end of each learning outcome. You may remove a blank answer sheet at the end of each module (or get one from your facilitator/trainer) to write your answers for each self-check. If you have questions, don’t hesitate to ask your facilitator for assistance. Recognition of Prior Learning (RPL) You may already have some or most of the knowledge and skills covered in this learner's guide because you have: been working for some time already completed training in this area. If you can demonstrate to your trainer that you are competent in a particular skill or skills, talk to him/her about having them formally recognized so you don't have to do the same training again. If you have a qualification or Certificate of Competency from previous trainings, show it to your trainer. If the skills you acquired are still current and relevant to the unit/s of competency they may become part of the evidence you can present for RPL. If you are not sure about the currency of your skills, discuss this with your trainer. At the end of this module is a Learner’s Diary. Use this diary to record important dates, jobs undertaken and other workplace events that will assist you in providing further details to your trainer or assessor. A Record of Achievement is also provided for your trainer to complete once you complete the module. This module was prepared to help you achieve the required competency, in Setting up Equipment and Trolley, Accessing Rooms for Servicing, Making-up Beds, Cleaning and Clearing Rooms and Cleaning and Storing Trolleys and Equipment. This will be the source of information for you to acquire knowledge and skills in this
  • 43. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 42 particular trade independently and at your own pace, with minimum supervision or help from your instructor.  Talk to your trainer and agree on how you will both organize the Training of this unit. Read through the module carefully. It is divided into sections, which cover all the skills, and knowledge you need to successfully complete this module.  Work through all the information and complete the activities in each section. Read information sheets and complete the self-check. Suggested references are included to supplement the materials provided in this module.  Most probably your trainer will also be your supervisor or manager. He/she is there to support you and show you the correct way to do things.  Your trainer will tell you about the important things you need to consider when you are completing activities and it is important that you listen and take notes.  You will be given plenty of opportunity to ask questions and practice on the job. Make sure you practice your new skills during regular work shifts. This way you will improve both your speed and memory and also your confidence.  Talk to more experience workmates and ask for their guidance.  Use the self-check questions at the end of each section to test your own progress.  When you are ready, ask your trainer to watch you perform the activities outlined in this module.  As you work through the activities, ask for written feedback on your progress. Your trainer keeps feedback/ pre-assessment reports for this reason. When you have successfully completed each element, ask your trainer to mark on the reports that you are ready for assessment.  When you have completed this module (or several modules), and feel confident that you have had sufficient practice, your trainer will arrange an appointment with registered assessor to assess you. The results of your assessment will be recorded in your competency Achievement Record.
  • 44. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 43 COMPETENCY BASED LEARNING MATERIALS COMPUTER HARDWARE AND SERVICING NC II CORE COMPETENCIES No Unit of Competency Module Title Code 1. Install Computer Systems and Networks Installing Computer Systems and Networks ELC724318 2. Diagnose and troubleshoot computer systems Diagnosing and troubleshooting computer systems ELC724321 3. Configure computer systems and networks Configuring computer systems and networks ELC724320 4. Maintain computer systems and networks Maintaining computer systems and networks ELC724319
  • 45. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 44 MODULE CONTENT Learning Outcome Learning Content Progress Check Training Duration Plan and Prepare for installations  Inspecting work instructions according to job requirements.  Planning and preparing of standard operating procedures  Occupational health and safety  Configuring system and networks  Procedures in using the tools and equipment Install equipment / device systems  Occupational health and safety  Testing normal function of systems and networks  Procedures in checking the faults or problems  Procedures in configure systems and networks Conduct Test  Occupational health and safety  Inspection of systems and networks with manuals  Making documents and reports
  • 46. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 45 COMPETENCY SUMMARY Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS Module Title INSTALLING COMPUTER SYSTEMS AND NETWORKS Module Descriptor This module covers the outcome required in installing, assembling and testing computers and common peripherals. Nominal Duration 60 hours Learning Outcomes Upon completion of this module, the trainee must be able to: 1. Plan and prepare for installion. 2. Install equipment / device system. 3. Conduct test Assessment Criteria 1. Installation planned and prepared to ensure that safety measures, policies and procedures followed, and that work is appropriately sequenced in accordance with the industry standards. 2. Technical personnel consulted to ensure that the work coordinated effectively with others involved on the worksite 3. Computer systems and network devices obtained in accordance with the established procedures and to comply with requirements 4. Location where devices and systems to be installed is determined from job requirements 5. Materials necessary to complete the work obtained in accordance with established procedures and checked against job requirements 6. Tools, equipment and testing devices needed to carry out the installation work obtained in accordance with established procedures and checked for correct operation and safety 7. Preparatory work checked to ensure that no unnecessary damage has occurred and that work complies with requirements 8. Occupational health and safety policies and procedures followed in installing computer systems , network devices, and peripherals 9. Computer systems, network devices and peripherals installed obtained in accordance with the established procedures and to comply with requirements 10. Appropriate procedures in installing computer systems, network devices and peripherals achieve in accordance with requirements without damage or distortion to the surrounding environment and services 11. Variation to devices/systems installation carried out in accordance with the customer/client’s requirements 12. Unplanned events or conditions responded to in accordance to in accordance with established procedures
  • 47. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 46 13. Approval is obtained in accordance with established procedures from appropriate personnel before any contingencies implemented 14. On-going checks of the quality of the quality of the work undertaken in accordance with the established procedures 15. Circuits and systems checked as being isolated where necessary using specified testing procedures 16. Parts or connections of the installation or service that removed in order to conduct the test stored to protect against loss or damage and in accordance with established procedures 17. Unplanned events or conditions responded to in accordance with the industry requirements 18. Approval obtained in accordance with established procedures from appropriate personnel before any contingencies are implemented 19. Devices/systems and/or installation tested to terminated in accordance with the industry requirements 20. Parts and/or connections removed for testing returned to pre-test conditions in accordance with established procedures 21. Final inspections undertaken to ensure that the installed devices/systems conforms to requirements 22. Documents in relation to the test forwarded to appropriate personnel and/or authority in accordance with requirements
  • 48. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 47 Qualification COMPUTER HARDWARE AND SERVICING NC II Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS Module 1 INSTALLING COMPUTER SYSTEMS AND NETWORKS Module Description: This module covers the outcome required in installing, assembling and testing computers and common peripherals. This module consists of three (3) learning outcomes. Each outcome contains learning activities for both knowledge and skills, supported with information sheets, self-check activities and job/operation sheets, gathered from different sources. Before you perform the manual exercises, read the information/activity sheets and answer the self-activities provided to confirm to yourself and to your instructor that you are equipped with knowledge necessary to perform the skills portion of the particular learning outcomes. Learning Outcomes: Upon completion of this module, the trainee must be able to: 1. Plan and prepare for installion. 2. Install equipment / device system. 3. Conduct test Methodologies Lecture-demonstration Self-paced instruction Group discussion Assessment Method Hands-on Direct observation Practical demonstration Conditions Trainees must be provided with the following Personal Protective Equipment Software Learning Materials  Anti-static wrist wrap  Masks  Operating System  Application program  Utility software  Hand-outs  Board marker  White board  Schematic diagrams  Block diagrams
  • 49. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 48 Conditions Trainees must be provided with the following Tools Equipment Materials  Cable-tester / LAN tester  Pliers  Cutters  Screw drivers  Crimping tools  Flashlights  Sharp pointed tweezers / Needle-Nosed Pliers  Mirror (inspection)  Canned air / canless air  Hubs/switches  CDROMs  Modem/router  Printers  Hubs  Server  Peripherals  Desktop Computers  UTP Cat. 6 cables  UTP Cat. 5 cables  UTP Cat. 3 cables  RJ 45  modular plug  cable Ties  Pill bottle  Heat sink compound IMPORTANT TERMINOLOGIES Back up make a copy of data from hard disk to a medium that can be taken away from the computer system, such as a CDR disk or DAT tape. computer system is the complete computer, consisting of a system unit, keyboard, mouse, monitor and any other peripherals such as a printer that are attached. Cable is the medium through which information usually moves from one network device to another. Data the general name given to any documents, files and other information stored on a computer system. cable preparation and installation tools for the telecommunications industry, focusing on specific and unique applications, to significantly reduce the time required to prepare fully shielded (S/FTP) cable. Earthing (also known as grounding) is when something electrical is connected to earth. Capacity – how much space there is inside the memory (RAM) and hard disk in a computer system to hold programs and files. Electrostatic discharge (ESD) is when static electricity which has built up on you is released (discharged) through a component. CAT6 is 6th generation of twisted pair ethernet cabling standard defined by the EIA/TIA. hardware components are any intangible parts of the computer Components the parts that make up a computer system. Components can be hardware (e.g. the processor, memory [RAM], video card, etc.) or software (e.g.the operating system). Network devices are any hardware used with a network, such as a switch or router
  • 50. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 49 IMPORTANT TERMINOLOGIES Corrupted data is usually still present on the system, but is no longer trustworthy or usable. port is a socket where a device can be connected to the system, such as USB Procedure step-by-step instructions on how to carry out a task. These steps make sure the job is done thoroughly and is properly checked. tools to open up the case and remove and replace components. RJ-45 (RJ stands for Registered Jack- 45), is the standard connector for unshielded twisted pair cabling, a plastic connector that looks like a large telephone-style connector. A slot allows the RJ-45 to be inserted only one way. troubleshooting. It is a form of problem solving. It is the systematic search for the source of a problem so that it can be solved. It is often a process of elimination - eliminating potential causes of a problem. It is used in many fields such as system administration and electronics Routine maintenance is where old hardware is replaced before it wears out or breaks down. upgrade often means that an existing component is replaced with a new one, but sometimes the upgrade will add to existing components. System unit the main box of a computer, containing components such as the processor, motherboard, hard disk and RAM. user manuals might be supplied by the manufacturers, but are more often written by larger organisations to help users get the most out of their computer systems. Technical manuals are used by professional technicians to help understand the computer systems they support Warranty new equipment come with a one-year warranty. This is how long the equipment is guaranteed to last. If it breaks during this period, it should be repaired or replaced by the supplier free of charge. test procedure is a set of steps to guide you through what needs to be done to thoroughly test the installation. It is designed to help you work more effectively and to make sure you test everything that needs testing. Watt a unit of power, indicating how strong an electrical supply is. A typical PSU in a computer system will produce 500 watts (500W).
  • 51. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 50 Qualification COMPUTER HARDWARE AND SERVICING NC II Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS Module 1 INSTALLING COMPUTER SYSTEMS AND NETWORKS Learning Outcome 1 Plan and prepare for installation Assessment Criteria 1. Installation planned and prepared to ensure that safety measures, policies and procedures followed, and that work is appropriately sequenced in accordance with the industry standards 2. Technical personnel consulted to ensure that the work coordinated effectively with others involved on the worksite 3. Computer systems and network devices obtained in accordance with the established procedures and to comply with requirements 4. Location where devices and systems to be installed is determined from job requirements 5. Materials necessary to complete the work obtained in accordance with established procedures and checked against job requirements 6. Tools, equipment and testing devices needed to carry out the installation work obtained in accordance with established procedures and checked for correct operation and safety 7. Preparatory work checked to ensure that no unnecessary damage has occurred and that work complies with requirements Conditions in accordance with the assessment criteria the following information sheet is provided to trainees:
  • 52. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 51 LO 1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY 1.1 Checking Health and Safety Regulations Understand the good practices demanded by law as a trainer you will have a legal responsibility to keep the workplace safe in line with legislation In particular, you need to: 1. report any accidents 2. Make sure that workstations meet safety requirements. 3. Make sure that the humidity in working area is about 30 - 50% 4. do not allow food and drinks in a work area. 5. take reasonable care of your own health and safety when moving heavy components 6. do not cause any electrical hazards 1.2 Use Personal Protective Equipment 1. make sure that you do not risk damaging components from static electricity, so wear an anti-static wrist strap 2. apply earthing / grounding yourself means grasp a metal part of the computer chassis with your bare hand before you touch anything inside 3. another option is to use anti-static gloves when handling delicate electronic components. 4. use anti-static mat 5. use anti static bag to store and move computer components. Do not put more than one component in each bag, as stacking them can cause some of the components to become loose or broken 6. do not allow anyone who is not properly grounded to touch or hand off computer components 7. work on bare floor, if possible as carpets can build up static charges. Anti-static wrist strap Anti-static wrist strap is used to discharge static electricity from the wearer’s body. It is a band that fits around your wrist with a cable that must be connected to earth – this is usually a special mains plug with a connector for the cable. The cable has a resistor at one end to give you extra protection when using it. If the cable is not connected to earth, the wrist band is not effective.
  • 53. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 52 LO1 INFORMATION SHEET 1 APPLY OCCUPATIONAL HEALTH SAFETY Anti-static mats are used to protect components that you are working with. They are often found on a work bench – you use them to rest components on when you are dismantling a system. The mat needs to be connected to earth or it is not going to do anything useful. Anti-static packaging protects components when they are delivered. It is a special type of plastic bag which has shielding built into the plastic to keep static electricity away from the contents of the bag. 1.3 Before installing new hardware: 1. Always look at the component packaging to check for damage and look for bent pins or breakage before opening. 2. Check any test equipment needed to confirm that the installation works. 3. Any work involving the hard disk needs the user data backed up first. 4. Record the serial numbers of the component to make a warranty claim for a replacement component if the component breaks or develops a fault. 5. Perform a safety check to ensure that all components are safe to use and no danger remains. 6. Always use a UL-approved surge protector or an Uninterruptible Power Supply that incorporates surge and spike protection. 7. Keep the work area clean and orderly when finished with a tool or component put it back to its proper place.
  • 54. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 53 LO1 INFORMATION 1 SELF CHECK 1 I. TRUE or FALSE. Write TRUE if the statement is true and write FALSE if the statement is FALSE. 1. anti-static bag is a special type of plastic bag which has shielding built into the plastic to keep static electricity away from the contents of the bag. 2. earthing means grasp a metal part of the computer chassis with your bare hand before you touch anything inside. 3. with or without the serial number of the product the owner can still get a warranty if one of the device failed or broken 4. when working it’s not your responsibility to check the safety of the components since the school has it’s own technician. 5. Uninterruptible Power Supply incorporates surge and spike protection
  • 55. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 54 LO1 INFORMATION 1 ANSWER KEY I. TRUE or FALSE. Write T if the statement is true and write F if the statement is FALSE. 1. T 2. T 3. F 4. F 5. T
  • 56. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 55 LO1 INFORMATION SHEET 2 PREPARE THE LOCATION INFORMATION 2.1  Prepare the workspace make sure that the place has :  Adequate lighting  Good ventilation  Comfortable room temperature with a 30-600 humidity  Workbench accessible from all sides  Avoid cluttering workbench  An anti-static mat on the table  Small containers to hold screws and other small parts
  • 57. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 56 LO1 INFORMATION SHEET 3 USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS case also known as chassis is the box or outer shell that holds all of the computer parts together. Power supply directs electricity to the other components of computer it also converts 3.3v, 5v, and 12v power that the system requires for operation. motherboard also known as planar or mainboard connects all the other components to one another, and is the physical base upon which you build everything else. RAM (random access memory) is a volatile electronic memory inside a computer which is used to hold programs and data when a computer is processing sometimes called as memory card. CPU stands for "central processing unit," synonymous with "microprocessor," or even simply "processor" is often referred to as the "brain" of the computer or the engine of the computer.
  • 58. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 57 hard drive (also known as a fixed or hard disk) –is a memory which can hold a large number of data. An optical drive, more commonly known as a CD drive or DVD drive is what you'll use to read CDs, DVDs, and even Blu-Ray discs. They use lasers to read and/or write Monitor is a specialized high resolution screen, similar to a high quality television video card (also known as a graphics card) is a component that plugs into the motherboard which provide a computer's visual output to a monitor. Heat sink with cooling fan Heat sink drives the heat the produces by processor. Cooling fan drives the heat coming from the heat sink Speaker/earphone is an external peripherals used to enhance the sound coming from the PC sound card is a component that plugs into the motherboard which provide a computer's sound output to speaker.
  • 59. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 58 LO1 INFORMATION SHEET 3 USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS Mouse is used in graphical environments to let users provide simple “point and click” instructions to the computer keyboard is the main input device of a computer that is used to enter text or enter commands into the PC Network cards and modems, which allow a computer to be connected (or "networked") to other computers on a local network, or to the Internet. IDE cables were flat, gray ribbon-type connectors. The colored stripe along one edge of the cable aligns with pin number one on the device and motherboard connectors. Screw is used to support the connections of the computers component port is a socket where a device can be connected to the system
  • 60. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 59 LO1 INFORMATION 3 SELF CHECK USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS I. Multiple Choice. 1. to let users provide simple “point and click” instructions to the computer a. mouse b. keyboard c. monitor 2. drives away the heat coming from the microprocessor a. processor b. cooling fan c. heat sink 3. a specialized high resolution screen, similar to a high quality television a. mouse b. monitor c. keyboard 4. also known as planar or mainboard a. PCB b. chassis c. motherboard 5. a secondary memory which can hold a large number of data a. HDD b. RAM c. DVD 6. converts 3.3v, 5v, and 12v power that the system requires for operation a. AVR b. power supply c. AC outlet 7. outer shell that holds all of the computer parts together a. case b. chassis c. both a and b 8. main input device of a computer that is used to enter text or enter commands into the PC a. monitor b. mouse c. keyboard
  • 61. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 60 LO1 INFORMATION 3 ANSWER KEY 3 USE AND FUNCTIONS OF DIFFERENT COMPUTER SYSTEM COMPONENTS I. Multiple Choice. 1. a 2. c 3. b 4. c 5. a 6. b 7. c 8. c
  • 62. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 61 LO1 INFORMATION SHEET 4 USE AND FUNCTIONS OF DIFFERENT TOOLS Philip and screwdriver this tool is used to tighten or loosen square flat rounded type of screw. Tweezers is a convenient tool to hold small parts. (It may be replaced it with needle nosed pliers) Needle Pliers is a kind of pliers with thin cutting tip. It is very convenient to restrain, and also to hold the parts at narrow place. It is used to straighten the component lead. Diagonal pliers are pliers intended for the cutting of wire. The plane defined by the cutting edges of the jaws intersects the joint rivet at an angle or "on a diagonal" crimpling tool is a tool designed to crimp or connect a connector to the end of a cable. cable tester is a device that is used to test the strength and connectivity of a particular type of cable or othe wired assemblies.
  • 63. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 62 MATERIALS UTP stands for Unshielded Twisted Pair. It is the cabling system with one or more pairs of twisted insulated copper wires contained in a single sheath. It is the most widely used cabling system in telecommunications and data communications. Modular connector is the name given to a family of electrical connectors originally used in telephone wiring. RJ stands for Registered Jacks which precisely describes how the connectors are wired for telecommunications. RJ45 strain relief boots are designed to keep the release tabs of RJ45 connectors from snapping off or snagging, as well as to maintain the bend radius of cables ensuring peak performance levels LEARNING MATERIALS User manuals are read by people who use the computer systems to do their work, so need to be easy to understand, well-illustrated and as free of technical jargon as they can be. They can be updated regularly to identify best practice, useful tips, shortcuts and other advice to help productivity. technical manuals used to record experiences with IT problems, hardware settings and other useful information. Technical manuals are best when kept up to date with compatibility issues, fixes and other useful experiences.
  • 64. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 63 LO1 INFORMATION 4 SELF CHECK I. Matching Type A B 1. used to record experiences with IT problems, hardware settings and other useful information a. tweezers 2. a tool designed to connect a connector to the end of a cable. b. philip and screw driver 3. tool used to tighten or loosen square flat rounded type of screw c. cable tester 4. a convenient tool to hold small parts. d. crimpling tool 5. a device that is used to test the strength and connectivity of a particular type of cable or other wired assemblies. e. technical manuals
  • 65. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 64 LO1 INFORMATION 4 ANSWER KEY I. Matching Type 1. e 2. d 3. b 4. a 5. c
  • 66. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 65 LO1 INFORMATION SHEET 5 Be able to document an installation or upgrade Documentation needs to be kept up to date, recording any new hardware installations or upgrades. This ensures that:  The organisation knows which components are in which systems  Users know how to get the best from their hardware  Warranties can be implemented for faulty kit Documentation includes the following:  Installation process  Updated manuals Product registration is when you inform the manufacturer of your details when you install the product. Reasons why Product registration is useful:  it helps get faster technical support and advice from manufacturers about components  the manufacturer may send out technical advice or useful information to purchasers if any problems are found with the product. Product registration methods. Online This can be very quick and easy. Many installation wizards offer to register the product online, so after entering your details the product can be instantly registered. By post This is where a card is filled in then posted to the manufacturer. Remember: storing receipts is good practice as they are proof of purchase and may be needed if a warranty claim is made. A warranty claim will be honoured if the product is registered, but if the registration was not made the receipt is also good evidence of the date that the product was purchased.
  • 67. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 66 Qualification COMPUTER HARDWARE AND SERVICING NC II Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS Module 2 INSTALLING COMPUTER SYSTEMS AND NETWORKS Learning Outcome 2 INSTALL DEVICE/SYSTEM/EQUIPMENTS Assessment Criteria 1. Occupational health and safety policies and procedures followed in installing computer systems , network devices, and peripherals 2. Computer systems, network devices and peripherals installed obtained in accordance with the established procedures and to comply with requirements 3. Appropriate procedures in installing computer systems, network devices and peripherals achieve in accordance with requirements without damage or distortion to the surrounding environment and services 4. Variation to devices/systems installation carried out in accordance with the customer/client’s requirements 5. Unplanned events or conditions responded to in accordance to in accordance with established procedures 6. Approval is obtained in accordance with established procedures from appropriate personnel before any contingencies implemented 7. On-going checks of the quality of the quality of the work undertaken in accordance with the established procedures Conditions Trainees are to follow all the policy and procedures listed below LO2 INFORMATION 1 OCCUPATIONAL HEALTH SAFETY 1.1 Take great care when dismantling : 1. disconnect from electricity mains to keep them safe. Do not remove or install components while computer is on even if you have mistake in wiring or components installation. 2. avoid causing damage by not rushing and being careful 3. Hold cards by the edges. Avoid touching tips or the edge connectors on the expansion slot. 4. remember how the parts fit together, perhaps by writing notes or looking at the service manual. 5. too much force when tighten screw and the screw thread will be ruined, resulting in an unreliable install or expensive part replacement. 6. keep screws and other components safe or might as well put it in a pill bottle. 7. Never plug an ATX power supply into AC power unless it is connected either to a computer's motherboard or to a dummy test load. 8. Never eat, drink, or smoke while working on a computer.
  • 68. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 67 WORK SHEET 1 INSTALL THE FOLLOWING Learning Outcome: Installing Power Supply Learning Activity: :  Prepare all the tools and materials needed for installation of power supply  Demonstrate how to install power supply according to set standard. Procedure: 1. Insert the power supply into the case 2. Align the holes in the power supply with the holes in the case 3. Secure the power supply to case using the proper screws Analysis: 1. What is the ideal wattage of power supply used in computer? 2. What will happen if the computer has a faulty power supply? Conclusion
  • 69. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 68 ANSWER KEY FOR WORK SHEET 1 Analysis: 1. A power supply with 400 watts since a computer will not use more than 250 watts supply unless all a slot available is used. 2. A faulty power supply will be determine when a system is completely dead, when there is a smoke and a circuit breaker popping when the PC is turned on. Conclusion: I therefore conclude that the power supply should not be loaded with 100 % of its total capacity. I also understand that the computer only uses 5V, 3V and 12V supply.
  • 70. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 69 WORK SHEET 2 INSTALL THE FOLLOWING Learning Outcome: Installing CPU and Heat Sink / Fan Assembly Learning Activity:  Apply PPE  Identify all the tools and equipment needed for installation of CPU  Demonstrate the proper way of handling CPU and how to install it using standard procedure Procedure: 1. Align the CPU so that the connection 1 indicator is lined up with pin 1 on the CPU socket. 2. Place the CPU gently into the socket. 3. Close the CPU load plate and secure it by closing the load lever and moving it under the load lever retention tab. 4. Apply a small amount of thermal compound to the CPU and spread it evenly. 5. Line up the heat sink / fan assembly retainers to the holes on the motherboard. 6. Place the heat sink / fan assembly onto the CPU socket, being careful not to pinch the CPU fan wires. 7. Tighten the heat sink / fan assembly retainers to secure the assembly in place. Analysis: 1. Are all motherboards compatible with different processor? Why? 2. What is the possible consequences that will happen if you touch the pins of CPU? 3. What is the reason why heat sink and fan is connected to processor? Conclusion:
  • 71. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 70 ANSWER KEY FOR WORK SHEET 2 Analysis: 1. Some motherboards are compatible with AMD processors while other motherboards are compatible with INTEL processors. 2. Touching the pins of the CPU might cause damage to it. 3. The heat sink is the one responsible for taking away the heat from the processor. The cooling fan is the one responsible for taking heat away from the heat sink.. Conclusion: I therefore conclude that the CPU is the device that interprets and executes all of the instruction in a computer. It is one of the vital part of a computer. It easily get hot by the help of heat sink and cooling fan we can work longer hour.
  • 72. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 71 WORK SHEET 3 INSTALL THE FOLLOWING Learning Outcome: Installing Memory Modules Learning Activity:  Apply PPE  Identify all the tools and equipment needed for installation of memory card  Demonstrate the proper way of handling memory card and how to install it using standard procedure Procedure 1. Align the notches on the RAM module to the keys in the slot and press down until the side tabs click into place. 2. Make sure that the side tabs have locked the RAM module and visually check exposed contacts. Analysis: 1. Identify the different memory modules used in assembling a PC? 2. What will happen if you insert a wrong type of RAM in the PC? 3. What is the importance of RAM in the operation of computer? Conclusion:
  • 73. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 72 ANSWER KEY FOR WORK SHEET 3 Analysis: 1. The different memory modules are EDO, SDRAM, DDRAM, DDR SDRAM, DDR3 SDRAM, and Rambus DRAM. 2. The processor executes all the operating system instructions in the main memory of the computer which is known as RAM without it the computer will not function properly. 3. The computer will not boot properly/ it won’t work. Conclusion: I therefore conclude that RAM which is the main memory of the computer holds all the programs and data that the processor actively working with.
  • 74. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 73 WORK SHEET 4 INSTALL THE FOLLOWING Learning Outcome: Installing the Motherboard Learning Activity:  Apply Occupational Health Safety in installing the motherboard  Identify all the tools and equipment needed for installation of motherboard  Demonstrate the proper way of handling memory card and how to install it using standard procedure
  • 75. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 74 Procedure 1. Install standoffs in the computer case 2. Align the I/O connectors on the back of the motherboard with the openings in the of the case 3. Align the screw holes of the motherboard with the standoffs 4. Insert all of the motherboard screws 5. Tighten all of the motherboard screws Analysis: 1. Why do you need to identify where to put standoffs in the chassis before installing the motherboard? 2. In the figure given why does the technician hold the case while installing the motherboard? 3. What are the different form factors of the motherboard? Conclusion:
  • 76. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 75 ANSWER KEY FOR WORK SHEET 4 Analysis: 1. It is important that trainees can identify the locations of each stand-offs for the proper position of the motherboard. 2. The technicians hold it to transfer ESD of the body to the case and protect the motherboard for possible damage. 3. The different form factors of the motherboard are NLX, LPX, baby AT, ATX, micro ATX, BTX Conclusion: I therefore conclude that the motherboard is an essential part of a computer for the following reasons:  It is a physical foundation of the computer  It holds all the expansion boards in place  It provides firm territory to attach the correction to external circuits elements  It provides base support for the central electronics of the computer  it holds the central processing unit and everything else is connected to it. I also understand that we should apply PPE when handling motherboard to prevent damage in the system.
  • 77. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 76 WORSHEET 5 INSTALL THE FOLLOWING Learning Outcome: Installing the Adapter cards Learning Activity:  Apply PPE  Identify the functions of each card modules added in PC Procedure: 1. Align the card module to the keys in the PCI slot and press down until the side tabs click into place. 2. Make sure that the each card is properly seated and visually check exposed contacts. 3. Use screw driver to secure each card modules Analysis: 1. What is the difference between PCI slot and AGP? 2. When are you going to use card modules? Conclusion
  • 78. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 77 ANSWER KEY FOR WORK SHEET 5 Analysis: 1. We use PCI slot to interface module cards to motherboard while AGP is used to interface video card for enhance output 2. To enhance the capability of our PC in a sense that we can connect it easily to the internet and to enhance the audio/video output Conclusion: I therefore conclude that the activity introduced trainees the functions and uses of certain card modules. They also understand the proper way of connecting it to our PC.
  • 79. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 78 WORKSHEET 6 INSTALL THE FOLLOWING Learning Outcome 1: Installing the Internal Drives Internal Drives are drives that are installed in internal bays are called internal drives. HDD Installation steps 1. Position the HDD so that it aligns with the 3.5 – inch drive bay.. 2. Insert the HDD into the drive bay so that the screw holes in the drive line up with the screw holes in the case 3. Secure the HDD to the case using the proper screws Learning Outcome 2: Installing the External Drives External Drives are drives that are installed in external bays. Optical Drives Installation steps 1. Remove all front panel covers for the drives 2. Insert the optical drive into the drive bay from the front of the case 3. Secure the optical drive to the case using the proper screws Analysis: 1. What is the difference of installing internal bays and external bays? 2. What is the difference between a hard disk drive and CD ROM/DVD ROM drive? Conclusion:
  • 80. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 79 ANSWER KEY FOR WORK SHEET 6 Analysis: 1. When installing external bays you will insert it in the front panel while the hard disk will be installed in drive bay located inside the chassis. 2. hard disk drive stores information on a hard disk, a rigid platter or stack of platters with a magnetic surface. Because hard disks can hold massive amounts of information, they usually serve as computer's primary means of storage, holding almost all of your programs and files. The hard disk drive is normally located inside the system unit while a CD or DVD drive, usually located on the front of the system unit. CD/DVD drives use lasers to read (retrieve) data and write (record) data. Conclusion: I therefore conclude that Hard Disk Drive plays a very important role in PC operations without it we can’t use large amount of system software and application software At the same time we can’t also save large amount of data. I also learned that optical drives like CD and DVD are used as additional storages.
  • 81. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 80 Work sheet 7 INSTALL THE FOLLOWING Learning Outcome: Attaching the LED’s, Data cables, external peripherals and reattaching the side panels. Learning Activity:  Identify where to plug reset switch, HDD LED, speaker, and power LED  How to install data cables, How to re-attach side panels and how to connect external peripherals Procedure 1. Plug the reset switch, power switch, HDD LED, speaker, and power LED connectors into the motherboard, all labels facing upwards Installing Data Cables
  • 82. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 81 Procedure: 1. Plug the motherboard end of the PATA cable into the motherboard socket. 2. Plug the connector at the far end of the PATA cable into the optical drive. 3. Plug one end of the SATA cable into the motherboard socket. 4. Plug the other end of the SATA cable into the HDD. Re-Attaching the Side Panels Procedure: 1. Most computer cases have two panels reattach both sides of the case. 2. once the cover is in place, make sure that it is secured at all screw locations 3. Refer to the documentation or manufacturers website if unsure about how to move or replace the computer case. Connecting External Peripherals
  • 83. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 82 Procedure: 1. Attach the monitor cable to the video port. 2. Secure the cable by tightening the screws on the connector 3. Plug the keyboard cable into the PS/2 keyboard port 4. Plug the mouse cable into the PS/2 mouse port 5. Plug the USB cable into a USB port 6. Plug the network cable into the network port 7. Connect the wireless antenna to the antenna connector 8. Plug the power cable into the power supply Analysis: 1. Why is it important to know how to plug properly the speaker and power LED, HDD LED and reset switch? 2. Is there any possibility that you will go wrong in connecting the external peripherals? Conclusion:
  • 84. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 83 ANSWER KEY FOR WORK SHEET 7 Analysis: 1. Reset and LED might not work properly. 2. No, if the connector does not belong to that port it will not fit-in. Conclusion: I therefore conclude that we should check the user manual or technical manual before attaching LED lights, data cables, and re-attaching the side panels of the chassis.
  • 85. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 84 Qualification COMPUTER HARDWARE AND SERVICING NC II Unit of Competency INSTALL COMPUTER SYSTEMS AND NETWORKS Module 2 INSTALLING COMPUTER SYSTEMS AND NETWORKS Learning Outcome 3 Conduct Test Assessment Criteria 1. Occupational health and safety policies and procedures for installing computer systems and network devices followed. 2. Circuits and systems checked as being isolated where necessary using specified testing procedures 3. Parts or connections of the installation or service that removed in order to conduct the test stored to protect against loss or damage and in accordance with established procedures 4. Unplanned events or conditions responded to in accordance with the industry requirements 5. Approval obtained in accordance with established procedures from appropriate personnel before any contingencies are implemented 6. Devices/systems and/or installation tested to terminated in accordance with the industry requirements 7. Parts and/or connections removed for testing returned to pre-test conditions in accordance with established procedures 8. Final inspections undertaken to ensure that the installed devices/systems conforms to requirements 9. Documents in relation to the test forwarded to appropriate personnel and/or authority in accordance with requirements Conditions Trainees are to follow all the policy and procedures listed in information sheet LO3 INFORMATION 1
  • 86. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 85 Perform Safety Check : There are possible risk involved with a newly installed piece of computer hardware for example 1. electricity, from unsafe mains wiring or overloaded mains sockets 2. sharp edges left on the component, which users might cut themselves on 3. unsafe placing of equipment, which might cause damage to it 4. leaving the equipment set up so the user is uncomfortable when working the kit Testing: After rebuilding a computer system, it needs to be tested 1. Switch the system ON to check it starts without errors 2. use tools to check if it has any faults e.g., Hardware tools, such as cable testers, are used to solve if there has any connectivity. 3. Use utilities to check that all is well with the system after an installation. Software tools that may use to test a system include: • utility software • run-time analysers Software Tools Utility software includes hard drive diagnostic tools, USB analysers and many others which can be used to examine parts of a computer system. Windows® includes a hard drive diagnostic tool named Chkdsk that can be used to check a hard drive for errors. USB analysers such as the Beagle USB Protocol Analyzer, can plug into a USB port then show on the screen reports about how well the USB port is working on a system. These tools are particularly useful for organisations that need in-depth understanding of the USB port, perhaps because they develop USB devices. They are less useful for other organisations. Other tools such as PC Tools, which can be used to improve a computer’s performance or to examine parts of a computer system. Run-time analyser is used to find out what programs are running, how much of the computer resources they are using, information about connections, data transfer rates and other live reports on how the computer is behaving. Commercially available run-time analysers, such as JRockit, Windows® includes a run-time analyser named the Task Manager that you can start using the Ctrl + Alt + Del keys together. This gives useful information about what programs are running, how much processor time they are using
  • 87. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 86 Figure 7.3: There is a wide variety of run-time analysers that can be used to report on a computer system. Test procedures are created in-house and could include these steps: 1. Gathering test information. The first step is to run the tests required by the procedure and find out what happens. You should record all the results of your tests in a log so that you know which pass and which fail, thereby requiring further action. 2. Validating the test information. The next step is to check the data you gathered from the tests to make sure it is correct. This is usually done by running the tests again. 3. Responding to test information. This step is important because you need to be able to recognise when test shows problems or is successful. 4. Checking specification. The final step is an important end to testing . You need to check the specification for the installation to make sure that it has been met. 5. Have some copies of all the installation software that is required to install the hardware.
  • 88. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 87 SELF CHECK 1 Essay 1. List the possible risk involved in installing PC 2. What is the importance of testing the equipment before you declare that it is properly working? 3. Name at least two software tools needed in testing the PC 4. What procedure are you going to use when applying in-house testing? 31SaSe
  • 89. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 88 ANSWER KEY FOR SELF CHECK 1 Essay: 1. List the possible risk involved in installing PC  electricity, from unsafe mains wiring or overloaded mains sockets  sharp edges left on the component, which users might cut themselves on  unsafe placing of equipment, which might cause damage to it  leaving the equipment set up so the user is uncomfortable when working the kit 2. What is the importance of testing the equipment before you declare that it is properly working?  To ensure that the equipment is properly working and safe to use. 3. Name at least two software tools needed in testing the PC  Utility software and USB analyzer 4. What procedure are you going to use when applying in-house testing?  Gathering test information  Validating the test information  Responding to test information  Checking information  Have some copies of all the installation software that is required to install the hardware
  • 90. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 89 JOB SHEET 1 ASSEMBLE COMPUTER SYSTEM Learning Outcome: Install Computer System Learning Activity:  Apply safety procedures in installing computer systems  Observe 5S  Check work place to ensure safety  Obtain tools, materials and equipment needed according to job requirements  Apply Protective Personal Equipment in assembling computer  Perform proper procedures in installing computer system in accordance with the service manual and user’s manual provided by the manufacturers  Check computer system to ensure safe operation  Document your work Procedure: 1. Check CBLM, service manual and user manual provided by the manufacturers 2. Install the processor and the processor cooler onto the motherboard 3. Install the memory module onto the motherboard 4. Install the motherboard into computer chassis 5. Install HDD and DVD ROM drive 6. Component connection inside PC 7. Connecting the peripheral devices 8. Powering the computer Analysis: 1. List all the tools, materials and equipment needed in the space provided below:
  • 91. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 90 2. Have you apply all the procedures given in your worksheet? 3. Is the module given appropriate in this job requirement? Conclusion:
  • 92. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 91 OPERATION SHEET BIOS OPERATION AND OS INSTALLATION Learning Outcome 1: Check if Computer System is working properly Procedure: 1. Switch on the Mains 2. Switch on the spike guard 3. Switch on the TFT- monitor 4. Switch on the CPU system 5. You should get Booting Screen Learning Outcome 1: Install your Operating System Procedure 1. Edit your BIOS  Start-up the computer, press a key to enter setup, usually DEL  Make sure everything is installed correctly see figure below  make sure the amount of RAM listed is the same amount you put in.  Find the SATA configuration option, and make sure its configured as AHCI Note : if RAM is not in the list turn of the PC and reseat your RAM
  • 93. COMPUTER HARDWARE AND SERVICING NC II Date Developed: Oct-Nov of 2013 Doc. No. INSTALL COMPUTER SYSTEMS AND NETWORK Developed by: Evelyn B. Carolino Issued by: 92  Lastly, find the "Boot Order" or "Boot Priority" page see figure above  Make sure your DVD drive is the first drive on the list  the hard drive you'll be installing to is second  the boot order for your different media (CD-ROM, hard disks, USB disks) Note: If HDD is not in the list turn computer off and re-check the connection 2. Install windows see the right version for your PC Note: guide to 64-bit vs. 32-bit operating systems.  Put the installer in HDD bay.  Start-up your PC  Press any key to boot from CD  Once the installer loads, hit the "Install Now" button, accept the terms of use, and choose "Custom (advanced)"  Find your primary hard drive (if you have more than one), click on the "Unallocated Space" partition, and hit Next. Windows should start installing. 3. Install your drivers 4. Install windows updates - You now have a working computer -