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A P R E S E N T A T I O N B Y E S O
Funnels of Hiring Test Engineers
A P R E S E N T A T I O N B Y E S O
T H E E S O M I S S I O N
Make a Difference
Improve Community Health and Safety
Through the Power of Data
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Challenges
• Software testing in education
• Few colleges in US prepare students for career in quality assurance
• Flawed perception
• Subservient to development
• Stepping stone (transitional role)
• Compensation
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Hiring Principles
• Hire slow …
• Strike a good balance between soft and technical skills
• Teamwork
• Don’t hire a bad apple
• https://www.thisamericanlife.org/370/ruining-it-for-the-rest-of-us
• Communication skills
• More important than in development
• Verbal/non-verbal
• Articulate, clear, concise
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Hiring Principles – cont’d
• Attitude
• Naturally curios
• Continuous learner – a knowledge worker
• Self-starter, go-getter
• Motivated to become product expert
• System-level view vs. low-level details
• Strives to understand end-user needs
• Open minded
• Team player
• Salesman
• Advocacy
• Research of worst possible scenarios
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Hiring Principles – cont’d
• Diversity
• Different points of view, different ways to break product
• Build a diverse team
• Race
• Age
• Gender
• Culture
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Hiring Funnel
Prospect
Candidate
Hired
Minimize width – quality candidates
Minimize
time & effort
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Recruitment Agencies
• Timeline: short
• Cost: 15-20% annual salary
• Limit the number – ideally, work with one
• Make them work for you
• Pre-screening
• Treat them well
• Respond timely, treat them with respect
• Remember: in hot markets, they have lot of options
• Caveat
• Top engineers may not work with recruiters
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Job Boards
• Timeline: short
• Cost is less than recruiters
• You get what you pay for
• Examples:
• Indeed
• Glassdoor
• College recruiting sites
• Not much success
• Too many unqualified candidates
• No pre-filtering – lot of work
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Non-traditional Sources
• Timeline: short/medium
• Cost: varies
• Tailor the message to the audience to maximize responses
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Non-traditional Sources - Craigslist
• Cheap
• Gigs, full-time
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Non-traditional Sources – Hacker News
• Free
• Ask HN: who is hiring?
thread on 1st of each
month
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Non-traditional Sources – Stack Overflow
• Cost is higher
• Large audience
• Many QA jobs
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Bootcamps
• Timeline: medium
• Specialized on Quality Assurance
• Focused, short-term training
• Not a 4-year college degree
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Bootcamps – Veterans4Quality
• 12-week program
• For veterans
• Strict attendance requirement
• Final exam
• Curriculum revised regularly,
taught by experts
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Professional Networking Events
• Timeline: medium
• Attend on a regular basis
• Many look for jobs
• Opportunity to speak unfiltered
• Even better if you need name recognition …
• Host a meetup or sponsor talks
• Opportunity to attract engineer
• To your technology
• To your culture
• To your space
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Professional Networking Events – Cont’d
• Sponsored talk at Austin Java Users Group
• Sponsorship cost: $1,000
• Chief Architect presentation (4 hours prep/presentation): $1,000
• Hired senior QA engineer in 2 weeks
• Placement fee through recruiter would have been: $20k
• Plus – received advertisement on group’s site
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Professional Networking Event at ESO
• Austin Automation
Professionals meetup hosted
at ESO
• Several inquiries about job
openings
• Good location
• Active participation from ESO
team
• Relevant
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Internships
• Timeline: long
• Huge fan and advocate
• Options to weigh
• Full-time vs. part-time
• Remote vs. local
• Paid vs. unpaid
• Assistance
• Colleges to target
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Internships - benefits
• For your team
• Mentorship opportunity
• Work on small projects that you never get to
• “Try before you buy”
• For the intern
• Get to work on a real project – not just classroom exercise
• Advice from senior engineers
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Internships – cont’d
• Establish a program
• Considerations:
• Sourcing
• Summer versus during school year
• Remote versus local students
• Recruit with the help of
• Career fairs
• College social media (Facebook, Twitter)
• Your site, social media
• College boards
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Internships - tips
• Ideal students for internships
• In junior year for Summer
• In senior year for part-time
• Full exposure
• Integrate them into your team
• Immerse them in your processes, culture
• Arrange meetings with executives and employees outside your group
• Provide lot of feedback
• Survey
• Get feedback at the end
• Use it for future recruitment efforts
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Apprenticeships
• Timeline: long-term
• Not as popular in the US as in Europe
• Not just for blue-collar jobs anymore
• Helps offset college costs
• Federal/local funding may be available
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Externship – job shadowing
• Timeline: long-term
• Targeted for freshman students
• Limited duration (1-2 days)
• Little / no preparation
• Typically no cost
• Helps build name recognition
• If hired
• Can round out more senior interns
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Externship at ESO
• Computer Science freshman from Rice University in January
• Spent 1 day at ESO
• Got overview of the inner workings of a software company
• Shadowed 3 different roles during the day
• Team lunch
• Benefits
• For ESO:
• Team fit was evaluated during the day by 3 different employees
• Identified as good future intern candidate
• For her:
• Learning
• Feeling comfortable and wanting to apply for internship at ESO
Proprietary and Confidential
Do Not Copy or Distribute
Test Leadership Congress
June 4th – 6th 2018, New York City, NY
Closing Thoughts
• Diversify your hiring strategy
• Consider
• Avenues to pursue
• Timelines
• Cost
Thank you
Bertold Kolics
bertold.kolics@esosolutions.com
@bkolics
https://www.esosolutions.com/

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TLC2018 Bertold Kolics: Funnels of Hiring Test Engineers

  • 1. A P R E S E N T A T I O N B Y E S O Funnels of Hiring Test Engineers A P R E S E N T A T I O N B Y E S O
  • 2. T H E E S O M I S S I O N Make a Difference Improve Community Health and Safety Through the Power of Data
  • 3. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Challenges • Software testing in education • Few colleges in US prepare students for career in quality assurance • Flawed perception • Subservient to development • Stepping stone (transitional role) • Compensation
  • 4. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles • Hire slow … • Strike a good balance between soft and technical skills • Teamwork • Don’t hire a bad apple • https://www.thisamericanlife.org/370/ruining-it-for-the-rest-of-us • Communication skills • More important than in development • Verbal/non-verbal • Articulate, clear, concise
  • 5. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles – cont’d • Attitude • Naturally curios • Continuous learner – a knowledge worker • Self-starter, go-getter • Motivated to become product expert • System-level view vs. low-level details • Strives to understand end-user needs • Open minded • Team player • Salesman • Advocacy • Research of worst possible scenarios
  • 6. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Principles – cont’d • Diversity • Different points of view, different ways to break product • Build a diverse team • Race • Age • Gender • Culture
  • 7. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Hiring Funnel Prospect Candidate Hired Minimize width – quality candidates Minimize time & effort
  • 8. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Recruitment Agencies • Timeline: short • Cost: 15-20% annual salary • Limit the number – ideally, work with one • Make them work for you • Pre-screening • Treat them well • Respond timely, treat them with respect • Remember: in hot markets, they have lot of options • Caveat • Top engineers may not work with recruiters
  • 9. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Job Boards • Timeline: short • Cost is less than recruiters • You get what you pay for • Examples: • Indeed • Glassdoor • College recruiting sites • Not much success • Too many unqualified candidates • No pre-filtering – lot of work
  • 10. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources • Timeline: short/medium • Cost: varies • Tailor the message to the audience to maximize responses
  • 11. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources - Craigslist • Cheap • Gigs, full-time
  • 12. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources – Hacker News • Free • Ask HN: who is hiring? thread on 1st of each month
  • 13. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Non-traditional Sources – Stack Overflow • Cost is higher • Large audience • Many QA jobs
  • 14. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Bootcamps • Timeline: medium • Specialized on Quality Assurance • Focused, short-term training • Not a 4-year college degree
  • 15. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Bootcamps – Veterans4Quality • 12-week program • For veterans • Strict attendance requirement • Final exam • Curriculum revised regularly, taught by experts
  • 16. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Events • Timeline: medium • Attend on a regular basis • Many look for jobs • Opportunity to speak unfiltered • Even better if you need name recognition … • Host a meetup or sponsor talks • Opportunity to attract engineer • To your technology • To your culture • To your space
  • 17. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Events – Cont’d • Sponsored talk at Austin Java Users Group • Sponsorship cost: $1,000 • Chief Architect presentation (4 hours prep/presentation): $1,000 • Hired senior QA engineer in 2 weeks • Placement fee through recruiter would have been: $20k • Plus – received advertisement on group’s site
  • 18. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Professional Networking Event at ESO • Austin Automation Professionals meetup hosted at ESO • Several inquiries about job openings • Good location • Active participation from ESO team • Relevant
  • 19. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships • Timeline: long • Huge fan and advocate • Options to weigh • Full-time vs. part-time • Remote vs. local • Paid vs. unpaid • Assistance • Colleges to target
  • 20. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships - benefits • For your team • Mentorship opportunity • Work on small projects that you never get to • “Try before you buy” • For the intern • Get to work on a real project – not just classroom exercise • Advice from senior engineers
  • 21. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships – cont’d • Establish a program • Considerations: • Sourcing • Summer versus during school year • Remote versus local students • Recruit with the help of • Career fairs • College social media (Facebook, Twitter) • Your site, social media • College boards
  • 22. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Internships - tips • Ideal students for internships • In junior year for Summer • In senior year for part-time • Full exposure • Integrate them into your team • Immerse them in your processes, culture • Arrange meetings with executives and employees outside your group • Provide lot of feedback • Survey • Get feedback at the end • Use it for future recruitment efforts
  • 23. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Apprenticeships • Timeline: long-term • Not as popular in the US as in Europe • Not just for blue-collar jobs anymore • Helps offset college costs • Federal/local funding may be available
  • 24. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Externship – job shadowing • Timeline: long-term • Targeted for freshman students • Limited duration (1-2 days) • Little / no preparation • Typically no cost • Helps build name recognition • If hired • Can round out more senior interns
  • 25. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Externship at ESO • Computer Science freshman from Rice University in January • Spent 1 day at ESO • Got overview of the inner workings of a software company • Shadowed 3 different roles during the day • Team lunch • Benefits • For ESO: • Team fit was evaluated during the day by 3 different employees • Identified as good future intern candidate • For her: • Learning • Feeling comfortable and wanting to apply for internship at ESO
  • 26. Proprietary and Confidential Do Not Copy or Distribute Test Leadership Congress June 4th – 6th 2018, New York City, NY Closing Thoughts • Diversify your hiring strategy • Consider • Avenues to pursue • Timelines • Cost