The document discusses moving teams from needing quality assistance (QA) to being self-sufficient. It describes how teams used to have dedicated QA members that created bottlenecks. The new approach trains teams to provide their own feedback and quality control through coaching that prepares them to work independently. The key learnings are to provide training for new roles, set clear expectations, and change mindsets to support the transition to self-sufficient teams.

1. Quality Coaching
A road to self sufficient teams

2. The not so bad old days.
The Road We Walked
SquadSquad
Dev
QA QA
Dev
Squad
Dev
QA
Squad
Dev
*QA = Quality Assistance

3. Then The
Bottleneck...

5. Being Everywhere Going Nowhere
This lead to TWO big problems that breaks agile:
● Assistance often turned into doing.
● Little time for feedback

6. Self Sufficiency

7. Self Sufficiency
● Change the mindset
● Become better coaches
● Prepare to let go

8. The 3 Key Learnings So Far
1. Training to back up role change.
2. Set expectations and communicate the role.
3. It is a mindset change.

9. Questions?

10. How To Find Me
Email: wing@spotify.com
Twitter: @skywings