Tekisha King has over 10 years of experience in healthcare, including founding a nonprofit community resource center. She holds a Master's in Public Administration with a concentration in Health Administration and a Bachelor's in Business Technical Management. Her resume emphasizes leadership skills, strategic planning abilities, and experience managing teams and projects.

1. Tekisha King
https://www.linkedin.com/in/kingtekisha
tekisha30@gmail.com
Headline/Target Job
Summary of Qualifications
• 10+ years of health-care experience in managed care, medical facilities, non-profit organizations,
state/federal organizations, and pharmaceutical industries.
• A proven leader with impeccable expertise in recruitment, training and development, motivating, coaching,
performance reviews, and managing an effective team. Experienced and successful in handling multiple
projects simultaneously, strategic planning, results driven, and analytical skills.
• Disciplined with time management, bookkeeping, research, and report preparations. Possess a true
passion for helping others and empowers all willing to learn, to succeed.
• Masters of Public Administration with concentration in Health Administration, Bachelors of Business
Technical Management, Design-thinking internship experience; willingness to travel and/or relocate.
Core Competencies
▪ Strategic Planning
▪ Problem Solving
▪ Change Management
▪ Public Speaking
▪ Operation Management
▪ Employee Training and
Development
▪ Public policy
▪ Research skills
▪ Advanced Computer
skills
▪ Analytical skills
▪ Leadership skills
▪ State and Federal
compliance
▪ Relevant Skill
▪ Project Management
▪ Written and Verbal
Communication
Professional Experience
CEO/Founder, The Lotus Flower Community Resource Center, Chicago, IL 08/2015 to Present
Non-profit organization providing education assistance, job placement, wellness programs, mentoring and health
care benefit planning to include housing assistance, and transportation services for Veterans, Seniors, and under-
served families suffering from diabetes, depression, and post-traumatic stress disorder (PTSD) medical conditions
in the Austin and Garfield Park communities. Utilizing advanced technology to build future leaders with diverse
work-ethic backgrounds to work in interchangeable environments providing optimal patient care to clients.
▪ Manage 100% of all project deadlines aspects while seek grant funding during start-up process to expand
business operation and recruit qualified potential employees in compliance with state and federal guidelines.
Program Specialist, Centene Corporation, Chicago, IL 09/14 to 07/15
Increased completion of health assessments by 80% and care plans completion by 75% mandated by department
goals for all populations on health plan mandated by state regulations.
▪ Managed 80% of ICP and County Care members with interdisciplinary team of health professional in
compliance of state and health plan regulations. Increased productivity by 100% while decreasing patient
quality metrics for health plan.
▪ Managed 80% of Medicaid and Medicare health plan members with interdisciplinary team of health
professionals to deceased costs and increased profits by 50% for optimal patient care in accordance with the
health plan and state regulations. Handled SLF, SNF, TBI, HIV, LTC, and disabled populations to delivery
optimal patient care to improve positive outcomes.
Credentialing Specialist, Access Community Health Network, Chicago, IL 02/14 to 09/14
Handled all credentialing and re-credentialing processes for all medical professionals for 40+ medical centers and
hospital affiliates for health professionals in compliance with state and federal regulations. Communicated with
medical providers in all departments to ensure immediate compliance in a timely manner for all required sensitive
documents in compliance with all governing entities for new hire and separated providers.
▪ Effectively identified and managed all issues capturing 10% increase in productivity.

2. Imaging Supervisor, Maximus, Chicago, IL 11/12 to 01/14
Managed all aspects of day-to-day operations and 15-20 imaging specialists to support other departments in
operations. Oversaw all document preparation, scanning, quality assurance, linking of sensitive documents for
imaging in a secured database, returned mail, outgoing mail, and other administrative duties assigned daily.
Responsible for employee coaching, disciplinary actions, scheduling, meetings, and separation.
▪ Surveyed 30% increase in employee engagement by leading teams with monthly employee coaching,
performance action reviews, and learning plus developmental training sessions.
▪ Maintained 100% of the project deadlines with manager, reduced contractor cost by 30% while improving
quality measures by 100% per departmental metrics as successfully managing project in compliance with state
and federal regulations.
Shared Health Coordinator, All Medical Personnel, McEwen, TX 02/12 to 11/12
Overview of what this job entails: Job scope and function within the company, key tasks/areas of accountability;
quantify size of department, number of people on team and/or supervised, number/type of customers served. No
more than 5 lines total.
▪ Transferable skill: Describe a task the candidate performed that illustrated a knowledge or skill that is needed
for the target job. When possible, include an achievement, contribution, problem solved, etc. Quantify when
possible.
▪ Transferable skill: Describe a task the candidate performed that illustrated a knowledge or skill that is needed
for the target job. When possible, include an achievement, contribution, problem solved, etc. Quantify when
possible.
Support Services Supervisor, Alere Health, Rosemont, IL 10/05 to 11/2011
Supervised, trained, and delegated a team of 20+ inbound and outbound specialists including recruiting, coaching,
correct action implementation, employee training, and development. Oversaw departmental performance reports
for operations and performed quality assurance measures to improve optimal customer service standards in
compliance with the department’s metrics.
.
▪ Maintained superior quality assurance rating of 94% and above for inbound calls and 98% enrollment rates
exceeding the 85% quality standard departmental goals.
▪ Efficiently managed employee developmental training with coaching sessions to decrease employee separation
by 10% and improve overall customer satisfaction by 80% within the department.
Education
Masters of Public Administration, Health Administration
DeVry University/Keller Graduate School of Management, Chicago, IL
Graduated: December 2015, G.P.A. 3.54
Bachelor of Business Technical Management, Health Administration
DeVry University, Chicago, IL
Graduated: April 2014, G.P.A. 3.94, Summa Cum Laude
Affiliations Experience
National Society of Leadership and Success (NSLS), Trent, NJ — (Inducted Member), June 2015
AAPC Member, Salt Lake City, Utah – Member, 03/14 to Present
Student Fellow, Get Covered America, Chicago, IL – 2014
RCF Volunteer, Edward J. Hines VA Hospital, Hines, IL — 2012
Pharmacy License, IL Dept. of Financial and Professional Regulation, Springfield, IL – 03/06 to present