Richard Burch has over 7 years of experience in business-to-business sales and customer service operations. He currently works as an Executive Director for ID Life, a sports supplement company, where he makes 75 cold calls per day, meets with 4 prospects daily, and closed 50% of opportunities in his first year. Previously, he consulted on long-term care facilities, researching options and placing over 50 families. He also has experience as an Assistant Administrator and Account Executive for employee benefits.

1. Richard M Burch
12430 McAllister Park Drive, Charlotte, NC 28277
704-661-3128
Richard_burch@att.net/
www.linkedin.com/in/richardburch
Sales Executive: with 7 years proven expertise in business-to-business sales, channel optimization,
Leadership peer review, sales conversion, lead generation, outside sales, inside sales, and customer service
operations.
Professional Experience
ID Life Frisco, TX
ID Life is a sports supplement/health and Wellness Company implementing the latest science, unprecedented
quality and a focus on individualized guidance.
Executive Director 2015-Present
 Make on average 75 cold calls/day
 Met with a minimum of 4 prospects/day
 Facilitate and present ID Life at trade shows and Lunch & Learns on avg. 6/month
 Closed on average 50% of potential opportunities
 Worked closely with new hires to assess their sales pitch, processes, activity and KPI’s
 In year 1 made top 100 in the company
Independent Consultant Long Term Care/ Volunteer 2010- 2015
Charlotte, NC
Consultative Provider of assisted living who mentors clients/family memberson paymentterms, client evaluations,
facilities research,facility tours,and facilityevaluationsavailable differentoptionsfortheirlove ones.
 Researched Long Term Care/Assisted Living Facilities within 50 mile radius from clients residents
 Determined funding options avaible to family members; self-funded, Medicare and Medicaid
 Toured over 50 facilities before recommending to determine that highest standards were practiced
 Make on average 100 calls/day: family members/facilities
 Placed over 50 family members during this time period
Assistant Administrator/ Administrator in Training 2009- 2010
Brownsville, TX
Assistant Administrator/AIT Long-term care administrators oversee the daily operations of a nursing home
facility. In this role, your responsibilities will include staffing, financial management, supervising resident care,
marketing, and community outreach. A thorough knowledge of federal, state, and local standards for long-term
care is a necessity in this job.
 Budget Planning & Cost Control for entire facilities review daily and monthly
 Implement check systems each department has Patient Per Day Cost(PPD)
 Determine the allocations of funds and amounts for each department
 Daily Department Heads meetings and Q & A meetings determine if goals and objectives are meet
 Implement systems to retain balance if department was over budget

2.  Increase occupancy rate by 15% with SWOT analysis and visits with adult dare care and local hospitals
Account Executive/Employee Benefits Broker 2006-2009
Charlotte, NC
Account Executive/Benefits Broker Assists businesses in achieving their goal of providing employees with
comprehensive and cost effective benefit plans designs
 Make on average 100 cold calls/day
 Met with minimum 10 companies per/week
 Proposals /meetings consisted benefit plan design and funding techniques
 Closed rate 2 out of 10 per week
 Retention rate 99% per year
Education
B.S. in Business Management, University of Phoenix, September 2009
Long Term Care Administration Certificate, Midland College Texas,March 2010
Phi Theta Kappa “GPA 4.0”
Accomplishments and Awards
1981- Graduate of Parris Island USMC 2nd
highest physical fitness test in my company 2020
2006-2009 while with JPH Consultants set the most appointments
2009-2010 Increase occupancy rate from 70%- 85%
20015 ID Life was one of the top 100 national and reached Executive Director
Extra-Curricular Activities
First Giving- Special Olympics North Carolina