What is NPS? It stands for Net Promoter Score. Learn what it means, what it can do for your business, how to get the data, and how to turn it into your score.
What is NPS? It stands for Net Promoter Score. Learn what it means, what it can do for your business, how to get the data, and how to turn it into your score.
The Ultimate Question to Ask Your Employees: An Introduction to the Employee ...The Starr Conspiracy
We know employee engagement has a proven, measurable, positive impact on the bottom line. Yet only 30 percent of the workforce is actively engaged. What if you could identify which employees are your most ardent supporters, which are on the fence, and which are most likely to bash you on Facebook or at the local bar — and you could do that in an efficient and even easy way? That’s what you’ll learn in the latest e-book from The Starr Conspiracy Intelligence Unit, “The Ultimate Question to Ask Your Employees: An Introduction to the Employee Net Promoter Score.”
The Happiest Days of Your Life Begins Here!Genesis Espino
The happiest days of your life will begin with at any Suntrust Properties.Check the slides out to see which one is near you. Let's start the happiest days of our lives now!
The Ultimate Question to Ask Your Employees: An Introduction to the Employee ...The Starr Conspiracy
We know employee engagement has a proven, measurable, positive impact on the bottom line. Yet only 30 percent of the workforce is actively engaged. What if you could identify which employees are your most ardent supporters, which are on the fence, and which are most likely to bash you on Facebook or at the local bar — and you could do that in an efficient and even easy way? That’s what you’ll learn in the latest e-book from The Starr Conspiracy Intelligence Unit, “The Ultimate Question to Ask Your Employees: An Introduction to the Employee Net Promoter Score.”
The Happiest Days of Your Life Begins Here!Genesis Espino
The happiest days of your life will begin with at any Suntrust Properties.Check the slides out to see which one is near you. Let's start the happiest days of our lives now!
Sales is undergoing a radical and fundamental change in response to the evolving demands of a more informed and increasingly digital world of prospects. HubSpot CRO Mark Roberge interviewed nine thought leaders regarding their predictions on the Future of Sales.
With many recruiting teams facing resource challenges on a regular basis, how can you stay proactive and navigative hiring cycles?
This presentation covers:
- Challenges facing companies hiring at scale
- The 2016 Global Recruiting Trends to embrace these
- Tips and tricks to put you on the fast track of hiring at scale
Building a "maniacal" customer-centric cultureGenpact Ltd
Client centricity is a stated core value of all enterprises. However, few organizations scientifically build processes to measure it, use it to direct incentives and rewards, and most importantly, leverage it to shape company culture. I call those that do so “maniacally client focused organizations.” The impact of such an approach is sustainable growth driven by stronger client penetration, a state in which client recommendations expand the frontline’s reach and effectiveness, and a more engaged and stable workforce.
From Boss to Coach: Turning Great Sales Managers Into Great CoachesIntegrity Solutions
(From October 2016) Success in sales isn’t based solely on following a set of mechanical, process-driven rules. It begins within the head and heart of the salesperson. This webinar from Integrity Solutions focused on shifting managers’ coaching mindset from that of a “mistake catcher” and “problem solver” to a coaching leader capable of instilling confidence, a sense of ownership, and fully realized potential in the salespeople they manage. Learn a practical road map for building a sales coaching culture that unleashes inner potential and drives business results.
The 3 Strategies of Highly Effective Sales Motivators: Prepare, Debrief, and ...Business Wise Inc.
How do smart sales leaders motivate themselves and others? They create energy with proven strategies—and connect with more prospects, set more appointments, and close more sales. Learn those strategies for yourself (and use them to inspire your team) in this presentation from Business Wise Insiders!
Checklist for Improving Your Sales Performance & Increasing Your ROIneocol
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In this presentation, we cover the 5 signs of a disengaged employee. These are some of the things Business Leaders need to keep in mind when trying to engage and retain their employees.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Top mailing list providers in the USA.pptxJeremyPeirce1
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
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In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
3. INTRODUCTION
but as well deliver excellent services
Service Provider
wants not only to boost the scale
model of your sales
4. GUIDELINES
here are the guidelines in checking if your
service provider is with you towards your goals
5. 1 DEPTH OF ENGAGEMENT
In every partnership each should correlate
themselves to provide and gather equal
information regarding the services and its
accompanied technicalities.
6. 1 DEPTH OF ENGAGEMENT
It does not only meant assurance for each
party that there is enough commitment
but as well as effort to provide for the
common good.
7. 1 DEPTH OF ENGAGEMENT
A good inbound customer service doesn’t only exercise good
communication skills implied by question guides but rather:
connects him to
the picture of
the problem
extends himself onto the person
who’s calling to provide not only
good customer experience but a
great one
8. 2 SYSTEM USAGE
When it comes to efficiency there must be
a system of processes.
9. 2 SYSTEM USAGE
According to Lean Production when a particular
organization holds a system of processes that is
suit to its nature and function it eliminates the
seven wastes which are:
over production
time
transportation
motion
waiting
processing
inventory and defects
10. 2 SYSTEM USAGE
These wastes are inevitably unforeseen by many
companies due to the wrong target setting
which is: Maximization of profit
11. 2 SYSTEM USAGE
But at the end of the day if you’ll come to
think of it, isn’t it should be: better quality
to gather larger profit?
12. 3 FALSE EVALUATION
Sometimes we ask the wrong questions at
the wrong people. We tend to forget that
customer relationship doesn’t only depend
only on good sales team or good sales pitch
but also with how you connect and relate
with them after the purchase
13. 3 FALSE EVALUATION
According to Irene Leonard a business life coach
Effective questions are open-ended and
not leading questions. They are not
"why" questions, but rather "what" or
"how" questions. "Why" questions are
good for soliciting information, but can
make people defensive so be thoughtful
in your use of them.”
“
14. 3 FALSE EVALUATION
So before asking come to think of it, “Am I even
asking the right question?”
15. 4 AFFINITY DIAGRAM
This tool is said to be used for rooting out
possible causes and when dissecting
contribution to the problem.
16. 4 AFFINITY DIAGRAM
With the right choice of management tools in
improving your customer service it will not only uplift
the quality of service but as well as the level of
working capacity of the organization towards bigger
load of work and uncertainties
17. For more information about inbound
customer service, check out:
http://www.infinitcontact.com/