The document discusses Minute Response, a marketing system that uses quick customer feedback surveys to help businesses increase return visits, receive referrals, and focus their marketing efforts. Through the surveys, businesses can receive regular feedback on how their customers view their business and services. Customers who complete the survey receive a discount or gift to use at the business and are encouraged to refer friends and family. This provides opportunities for upselling and building an opt-in email list. The system is inexpensive at $29 per month and allows businesses to control their survey and respond immediately to any negative feedback.

1. Many forms of advertising usually get lost or hidden in this busy world making it both expensive and ineffective . Word of mouth is by far the most effective form of advertising to use. People may not believe what you have to say about yourself, but a referral from a trusted friend goes a long way.

2. Let Minute Response help you stay on target with your business and marketing goals.

4. A small card is given to your customers inviting them to log onto a web site containing your survey. The survey is quick, less than 60 seconds long. In return your customer receives a discount or gift from you. After taking the survey, the customer receives a redemption code via e-mail. This bounce back discount will insure that your customer will come and spend more money with you and not your competitor. This discount provides a great opportunity for up-sales. (An initial supply of pass out cards is provided to you.)

5. Sample of what your survey will look like

6. Your customer is asked for their e-mail address to receive the code to redeem their discount. They can also check the box to receive future offers or discounts from you. These are customers who are asking you to keep in touch with them. Focused e-mail marketing is a very powerful tool. It is both inexpensive and very effective .

7. The survey will gently guide your customers to refer their family and friends to your business

8. Sample of results from the survey . Feedback from your customers is key to a successful business. Allow them to tell you how your business and marketing is working. When Email Rank your overall experience the last time you visited The Carwasher Rank how friendly and helpful you found our staff Comments How often do you wash your vehicle? What would you consider to be the most important factor in your decision of where to wash your vehicle? June 27 5:07 PM *****_*******@*******.*** 5 5 I love the value and the service - we have referred several of our friends/family! once per month June 27 2:21 AM *********@*******.*** 5 4 once per week or more often price June 22 5:46 PM *****.*****@*****.*** 5 5 I have found the staff friendly and am very happy with your service. twice per month price June 12 4:07 PM **********@*****.*** 5 5 Very easy, one side for full service and one side to just a quick wash! twice per month quality of carwash