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Alyse L. Wolfard, LCAM
5825 Collins Ave #7A  Miami Beach, FL 33140
954.397.8174  alw91@hotmail.com
Summary
Human Resource Generalist / Administrator with more than ten years experience in all facets of human resources,
including policy creation and implementation, benefits selection and administration, hiring and retention, drug-free
workplace, worker's compensation, disciplinary meetings/EAP, and more. Specializing in creating a cooperative team
environment where goals are exceeded by proactively promoting corporate core values and vision. Registered to sit for
the SHRM-CP exam January 2016.
Experience
Oceanview Building B Condominium Association, Sunny Isles Beach, FL 2013 - present
Property Administrator
Manager of 400 Unit Luxury High-Rise Condo: Including but not limited to managing budget of $2+ million; revenue
and expenditure oversight and tracking; managing 10+ staff; contract negotiations; scheduling and overseeing
projects from vetting and selecting vendors to negotiating contracts, monitoring progress and successful project
completion; coordinating major purchases; assessing potential areas of liability; interpreting and communicating
association policy and procedure to owners; ensuring association is in compliance with all state and federal
regulations.
HR Manager: All HR functions, including but not limited to writing and enforcing all policies and procedures; running
payroll; employee recruitment and retention; leading staff meetings and coordinating training; overseeing compliance
with federal, OSHA and ADA regulations; administrating ADP HRIS.
 Initiated move to in-house HR management and reconfiguration of payroll structure. Included researching and
vetting HR companies, negotiating rates, and coordinating move from weekly to bi-weekly payroll structure.
Resulted in $10,000+ in annual savings.
 Reduced employee attrition.
ITSM Academy, Inc., Fort Lauderdale, FL 2007-2012 (position reconfigured)
Office/HR Manager
Managed all Human Resource functions (excluding payroll): Wrote and implemented policy; selected and
administered benefits for Section 125 cafeteria plan; vetted and negotiated with vendors; conducted benefit
enrollment; tracked costs; maintained HRIS; conducted on-boarding and exit interviews; advised management on
employee performance; assisted with employee disciplinary meetings; administered 401(k); managed worker's comp
and FMLA.
 Vetted, negotiated rates and managed company-wide move to new HR/payroll outsourcing company.
 Identified 401(k) calculation error by previous HR outsourcing company, saving thousands of dollars.
Office Manager of day-to-day operations of Fort Lauderdale and Dallas, TX offices: Scheduled office coverage;
managed repairs, upkeep and troubleshooting for all office locations; arranged catering for classes; maintained office
files; managed property insurance and claims; negotiated with vendors; monitored office expenditures.
 Oversaw insurance claim for flooded TX office. Repairs were completed satisfactorily and all claims paid.
 Researched T-1 Internet providers, negotiated contract and managed successful move to new provider,
substantially lowering monthly rates.
 Saved company $1,000+ through negotiating credits with AT&T provider.
Alyse Wolfard  alw91@hotmail.com  954.397.8174 /2
Admissions Officer: Reviewed admissions applications; monitored student progress from acceptance through
graduation; liaison for students' questions; maintained student database; applied for copyrights for school and
program names; point of contact for Department of Education Commission for Independent Education.
 Compiled, organized and co-wrote initial submission for licensing by the Dept. of Education as well as annual re-
licensing documentation.
GSA Administrator: Maintained company presence on GSA website; researched GSA sales opportunities; managed
relationship with GSA compliance officer, maintained internal compliance records.
Tribridge, Inc., Fort Lauderdale, FL 2005-2007 (position downsized)
Office Manager
Managed all aspects of office administration: Negotiated lower prices with vendors; prepared proposals and other
client material; coordinated travel arrangements for staff.
 Spearheaded office move to new city including researching site selection, negotiating lease terms, overseeing site
build-out to ensure ADA compliance, selecting interior design, and coordinating and overseeing move of office to
new location, completed on time and on budget.
Human Resources Generalist: Trained and mentored office managers to ensure successful on-boarding and
completion of probationary period; performed new hire orientation for all office staff; reconciled timesheets; general
HR functions.
Customer Service: Researched and coordinated both internal and external marketing events including team building,
client events and presentations; developed all marketing target lists and coordinated their upload to CRM database.
 Performed economic research which was instrumental in the creation of a regional business plan.
Temple Beth El, Hollywood, FL 2004
Marketing Manager
Marketing Manager: Wrote ad copy and designed layout for all internal and external advertising material, including
flyers, bulletins, newspaper ads, certificates, etc.; coordinated placement of advertising in various media, including
newspaper, magazines, etc.
Sheridan House Ministries, Fort Lauderdale, FL 2003-2004
Office Administrator
Human Resources Manager: Processed new hires and terminations; managed benefits; open enrollment processing;
COBRA administration; maintained personnel files.
Office Administrator: Managed day-to-day office operation; negotiated with office vendors; maintained insurance
files; coordinated schedule for Executive Vice President and Chief Financial Officer.
Customer Service: Composed correspondence for Executive Vice President; provided information for crisis
intervention calls; assisted with organization and execution of charity events.
Hill York Service Corp, Fort Lauderdale, FL 1999-2003
HR Manager/Assistant to General Manager
Human Resources Manager of all aspects of HR (excluding payroll and benefits) for corporate office and 4 branches in
4 counties (300+ employees): Designed, created, implemented and managed a fully automated Drug Free Workplace
and EAP; managed worker's compensation claims; processed new hires/terminations; assisted in conducting exit
interviews; organized and maintained personnel files.
 Participated in researching various claims including wrongful discharge and sexual harassment.
 Guided and processed employees through mandated EAP programs.
Alyse Wolfard  alw91@hotmail.com  954.397.8174 /3
Facilities Administrator: Created and administered automated databases for (1) 300+ vehicle fleet, tracking tag
renewal, gas credit cards, and driving reports; (2) uniform inventory; (3) cell phone usage and cost. Negotiated lower
prices and increased services with vendors.
 Streamlined operations by creating sophisticated computer databases which accurately tracked associated costs
for fleet expenditures, uniforms and company subsidized cell phones, leading to company-wide savings.
Customer Service Representative: Assisted with answering service calls; internal and external point of contact for
fleet/phone/uniform/drug/general office questions; assisted General Manager with special projects.
 Division coordinator for company-wide team building event of over 300 attendees, including permitting, logistics
coordination and procuring entertainment.
Education, Certifications and Licenses
Stetson University, B.A. English 1985
ITIL Foundation certified, Microsoft Operations Framework certified
NotaryPublic
Licensed Community Association Manager
Professional Membership
Society for Human Resource Management (SHRM)
Computer Skills
Word, Excel, PowerPoint, Publisher, Access, SharePoint, SalesNet, ADP HRIS, etc.

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Alyse Wolfard Resume-2015

  • 1. Alyse L. Wolfard, LCAM 5825 Collins Ave #7A  Miami Beach, FL 33140 954.397.8174  alw91@hotmail.com Summary Human Resource Generalist / Administrator with more than ten years experience in all facets of human resources, including policy creation and implementation, benefits selection and administration, hiring and retention, drug-free workplace, worker's compensation, disciplinary meetings/EAP, and more. Specializing in creating a cooperative team environment where goals are exceeded by proactively promoting corporate core values and vision. Registered to sit for the SHRM-CP exam January 2016. Experience Oceanview Building B Condominium Association, Sunny Isles Beach, FL 2013 - present Property Administrator Manager of 400 Unit Luxury High-Rise Condo: Including but not limited to managing budget of $2+ million; revenue and expenditure oversight and tracking; managing 10+ staff; contract negotiations; scheduling and overseeing projects from vetting and selecting vendors to negotiating contracts, monitoring progress and successful project completion; coordinating major purchases; assessing potential areas of liability; interpreting and communicating association policy and procedure to owners; ensuring association is in compliance with all state and federal regulations. HR Manager: All HR functions, including but not limited to writing and enforcing all policies and procedures; running payroll; employee recruitment and retention; leading staff meetings and coordinating training; overseeing compliance with federal, OSHA and ADA regulations; administrating ADP HRIS.  Initiated move to in-house HR management and reconfiguration of payroll structure. Included researching and vetting HR companies, negotiating rates, and coordinating move from weekly to bi-weekly payroll structure. Resulted in $10,000+ in annual savings.  Reduced employee attrition. ITSM Academy, Inc., Fort Lauderdale, FL 2007-2012 (position reconfigured) Office/HR Manager Managed all Human Resource functions (excluding payroll): Wrote and implemented policy; selected and administered benefits for Section 125 cafeteria plan; vetted and negotiated with vendors; conducted benefit enrollment; tracked costs; maintained HRIS; conducted on-boarding and exit interviews; advised management on employee performance; assisted with employee disciplinary meetings; administered 401(k); managed worker's comp and FMLA.  Vetted, negotiated rates and managed company-wide move to new HR/payroll outsourcing company.  Identified 401(k) calculation error by previous HR outsourcing company, saving thousands of dollars. Office Manager of day-to-day operations of Fort Lauderdale and Dallas, TX offices: Scheduled office coverage; managed repairs, upkeep and troubleshooting for all office locations; arranged catering for classes; maintained office files; managed property insurance and claims; negotiated with vendors; monitored office expenditures.  Oversaw insurance claim for flooded TX office. Repairs were completed satisfactorily and all claims paid.  Researched T-1 Internet providers, negotiated contract and managed successful move to new provider, substantially lowering monthly rates.  Saved company $1,000+ through negotiating credits with AT&T provider.
  • 2. Alyse Wolfard  alw91@hotmail.com  954.397.8174 /2 Admissions Officer: Reviewed admissions applications; monitored student progress from acceptance through graduation; liaison for students' questions; maintained student database; applied for copyrights for school and program names; point of contact for Department of Education Commission for Independent Education.  Compiled, organized and co-wrote initial submission for licensing by the Dept. of Education as well as annual re- licensing documentation. GSA Administrator: Maintained company presence on GSA website; researched GSA sales opportunities; managed relationship with GSA compliance officer, maintained internal compliance records. Tribridge, Inc., Fort Lauderdale, FL 2005-2007 (position downsized) Office Manager Managed all aspects of office administration: Negotiated lower prices with vendors; prepared proposals and other client material; coordinated travel arrangements for staff.  Spearheaded office move to new city including researching site selection, negotiating lease terms, overseeing site build-out to ensure ADA compliance, selecting interior design, and coordinating and overseeing move of office to new location, completed on time and on budget. Human Resources Generalist: Trained and mentored office managers to ensure successful on-boarding and completion of probationary period; performed new hire orientation for all office staff; reconciled timesheets; general HR functions. Customer Service: Researched and coordinated both internal and external marketing events including team building, client events and presentations; developed all marketing target lists and coordinated their upload to CRM database.  Performed economic research which was instrumental in the creation of a regional business plan. Temple Beth El, Hollywood, FL 2004 Marketing Manager Marketing Manager: Wrote ad copy and designed layout for all internal and external advertising material, including flyers, bulletins, newspaper ads, certificates, etc.; coordinated placement of advertising in various media, including newspaper, magazines, etc. Sheridan House Ministries, Fort Lauderdale, FL 2003-2004 Office Administrator Human Resources Manager: Processed new hires and terminations; managed benefits; open enrollment processing; COBRA administration; maintained personnel files. Office Administrator: Managed day-to-day office operation; negotiated with office vendors; maintained insurance files; coordinated schedule for Executive Vice President and Chief Financial Officer. Customer Service: Composed correspondence for Executive Vice President; provided information for crisis intervention calls; assisted with organization and execution of charity events. Hill York Service Corp, Fort Lauderdale, FL 1999-2003 HR Manager/Assistant to General Manager Human Resources Manager of all aspects of HR (excluding payroll and benefits) for corporate office and 4 branches in 4 counties (300+ employees): Designed, created, implemented and managed a fully automated Drug Free Workplace and EAP; managed worker's compensation claims; processed new hires/terminations; assisted in conducting exit interviews; organized and maintained personnel files.  Participated in researching various claims including wrongful discharge and sexual harassment.  Guided and processed employees through mandated EAP programs.
  • 3. Alyse Wolfard  alw91@hotmail.com  954.397.8174 /3 Facilities Administrator: Created and administered automated databases for (1) 300+ vehicle fleet, tracking tag renewal, gas credit cards, and driving reports; (2) uniform inventory; (3) cell phone usage and cost. Negotiated lower prices and increased services with vendors.  Streamlined operations by creating sophisticated computer databases which accurately tracked associated costs for fleet expenditures, uniforms and company subsidized cell phones, leading to company-wide savings. Customer Service Representative: Assisted with answering service calls; internal and external point of contact for fleet/phone/uniform/drug/general office questions; assisted General Manager with special projects.  Division coordinator for company-wide team building event of over 300 attendees, including permitting, logistics coordination and procuring entertainment. Education, Certifications and Licenses Stetson University, B.A. English 1985 ITIL Foundation certified, Microsoft Operations Framework certified NotaryPublic Licensed Community Association Manager Professional Membership Society for Human Resource Management (SHRM) Computer Skills Word, Excel, PowerPoint, Publisher, Access, SharePoint, SalesNet, ADP HRIS, etc.