Mohamed El omari is an American citizen born in Washington DC who currently resides in Phuket, Thailand. He has a strong background in customer service, having worked in roles such as Sales & Marketing Executive, Butler, and Sales & Marketing Representative in several countries around the world. He is motivated, with strong communication and cultural adaptation skills. He holds a business management degree and is fluent in English and French with conversational Spanish and Thai.

1. Mohamed El omari
Nationality: American
Place of Birth: Washington DC, USA
Address: 53 Moo 4 Cherngtalay sub-district
Thalang district
Phuket 83110, Thailand
Mobile: +66 831 486 181
Email: mo_elomari@yahoo.com
Personal Statement
Motivated, extrovert, customer service and contact professionalism with a strong desire to learn and
excel at any task, I have the ability to take on any mission with determination and good will. Having
lived in several countries around the world, notably in the United States, North Africa, Middle East and
South East Asia, has allowed me to acquire an increased level of inter-cultural competence,
communication skills, and a strong ability to easily adapt to new environments and meet new people.
Education & Qualifications
Sep 2005 - Aug 2009 Sanderland University Sanderland, England
Business Management
Sep 2004 - Aug 2005 Southwest Virginia College Virginia , United States
Principles of Psychology, GPA 3.00
Sep 2002 - Aug 2004 John H. Smyth High School Virginia , United States
High School Diploma, GPA 3.5
Skills
IT Proficiency: Good knowledge of Microsoft Word, Power Point, and Excel. Good knowledge of
software programmes such as Paintshop Pro, Outlook and Explorer, Adobe,
Lightspeed Galaxy, Fidelio, Protel.
Driving: Full Clean Licence.
Languages: Fluent in English, French. Conversational in Spanish. Strong base in Thai.
Work Experience
01/2011 – Present Sales & Marketing Executive
LHC @ The Banyan Tree Resort. Phuket, THAILAND
• To contribute to and implement the annual Sales & Marketing Plan for
rooms, F&B, golf and conference and banqueting so as to maximise revenue
and profitability for the resort.
• To plan and organise schedule of sales appointments to existing and
new business customers within the corporate marketing sections, golf group
and tour markets, tour groups and all potential business streams.
• Conduct a minimum of 15 face to face sales presentations per week
and 100 research / lead phone calls.

2. • To ensure all company profiles & client histories are updated and
maintained according to the market segments agreed by the resort
• To plan and implement a sales and marketing plan for the resort
• To achieve Rooms, golf and conference Sales Budget for the resort
• To achieve Rooms Sales Budget within Corporate segment
• To assist with the preparation of the annual sales & marketing plan.
• To compile weekly and monthly sales report for the department
• To strategically target all market segments for business
• To update all sales information
• To report to and to liaise with the Sales and Marketing Manager on a
weekly basis on the sales and marketing activities, market conditions, peak/
trough periods, competitors activity and market feedback
03/2010 – 12/2010 Butler (Pre-openning Team)
Raffles Hotels & Resorts, Raffles Makkah Palace, K.S.A
• Front Office organization/supervision, Ensuring the smooth running of the
operations, Staff training, Check-in/out, Room assignment, Administration,
Taking/amending reservations, Cash handling, Front Office duties
• Guest Relations, Tending to guest needs, Problem Solving, Complaint
Handling
09/2009 – 02/2010 Sales & Marketing Representative
United Center for Training and Consultancy, K.S.A
• Work with Marketing Manager by contributing with planning overall
marketing, e-marketing, training and strategic programs for Independent
Contractors.
• Interact directly with agents to promote marketing services and tools through
monthly outbound sales call campaigns.
• Participate in site inspections, familiarizations trips, and on-property and off-
property events as needed.
06/2007 – 03/2008 Silver Spoon Butler
Randolph Butlers, England, UK
• Butler for the Duke and Duchess of Devonshire
• Butler at the Royal Box at the Royal Ascot horse racing event
• Butler at the inauguration of Carbon Black Racing at Leeds Castle in Kent,
UK
07/2002 – 08/2004 Seargent First Class
US Army- JROTC, VA, USA
• Coordinate employment of unit with other units.

3. • Direct communications and training obstacles.
• Camouflaging of positions and equipment.
Interests/Activities/Positions of Responsibility
• Playing football in clubs at competitive levels, golf, tennis, guitar, media, photography, traveling,
scuba diving PADI certified.
• Board member of the International Student Society at the University of Sanderland.
References
Osama Al Sayyed
Director
Fairmont Raffles Hotel
Makkah, KSA
Tel: + (966) 568 685 330
E-mail: osama.alsayyed@raffles.com
Thierry Casse
Sales Manager
‘The Laguna Holiday Club Phuket’
Laguna Resorts and Hotels
100 Srisoonthorn Road, Moo 4,
Tambon Cherngtalay, Tambol
Phuket +66 819 688 183