MI C H A E L ZO L L
32442 Crown Valley Pkwy #21-103 847-707-2714
Dana Point, CA 92629 zollmichael@yahoo.com
OBJECTIVE: To apply and enhance my experience in the Hospitality Management Field by taking on new and exciting
challenges with a positive attitude and sense of humor all while respecting and working side by side with people who
want to do the same.
QUALIFICATIONS/ EDUCATION
Johnson & Wales University, Providence, RI - Hotel and Restaurant Management, Associates Degree
29 Years of experience in the Hospitality Field ranging from Wait staff to General Management of a Fortune 500
company, to overseeing multiple Restaurant locations daily operations.
Professional Experience
01/2014-Present: Foodstuffs Gourmet Foods, Glenview, IL
Store/Restaurant Manager
• Managing all day to day operations with an increase of revenue and productivity/ Development
and overseeing a staff of 20. Store Labor and Sales Bonuses achieved first time in 2 years
• Ordering, Receiving, and Inventory of all fresh produce, meats and paper goods
• Profit and Loss tracking and analyzing for this 3 Million Dollar Location
01/2011-12/2013: Frickleburgers, Cathedral City, CA
Owner/President
• Creating and Growing a Concept from Conception to Opening and all day to day operations
• Sales of over$500,000 and Winner of Best of the Valley/Best Burger by The Desert Sun
• Number 1 rated Restaurant in City on Yelp and TripAdvisor with 4.5 star ratings
06/2009-09/2011: Koo Koo Roo/Fuddruckers, Los Angeles, CA
Executive General Manager/Multiple Restaurant Manager
• Leading and Developing a staff of 40+ employees at Multiple Restaurants
• Full Reorganization and Redecoration of Restaurant Interiors
• Menu and Recipe Development
• Restaurant Marketing Specialist
• Career Development for a Management team of 10
09/2005 –06/ 2009: Chipotle Mexican Grill, Chicago, IL/Los Angeles, CA
General Manager/Company Trainer/New Store Opening Team Lead
• Managing all day to day operations with an increase of revenue and productivity
• Development and Overseeing a staff of 25
• Developing Protocol for Store Organization, Best Store Practices, and Local Store Marketing
• Profit and Loss tracking and analyzing for this 2 Million Dollar Location
01/2003 –06/ 2005: Starbucks Coffee Co., Los Angeles, CA
General Manager/Company Trainer
• Responsible for Personal and Financial operations
• Managing a fast paced environment of a store grossing $5,000 weekly and $1Million annually
• Development training of employees/Corporate Trainer
12/2001 –01/ 2003: Buzz Coffee, West Hollywood, CA
General Manager
• Personnel / Accounting
• Purchasing and receiving/Budgeting and profit growth
• Scheduling and product line Decisions
02/1998 –12/ 2001: Asia De Cuba, West Hollywood, CA
Wait Staff / Restaurant Opening Staff
• Three Years lead server for fast paced and high volume dining environment
• Training of all management for Micros System Software
1990 – 1998: Café Avanti/A la Carte Catering, Chicago, IL
General Manager
• Day to Day operations
• Stock and food purchasing
• Overseeing all aspects of Catering Events ranging from 2 guests to 200
Serv Safe Certified * Personal and Professional References Available Upon Request

Mzoll_Resume_2015

  • 1.
    MI C HA E L ZO L L 32442 Crown Valley Pkwy #21-103 847-707-2714 Dana Point, CA 92629 zollmichael@yahoo.com OBJECTIVE: To apply and enhance my experience in the Hospitality Management Field by taking on new and exciting challenges with a positive attitude and sense of humor all while respecting and working side by side with people who want to do the same. QUALIFICATIONS/ EDUCATION Johnson & Wales University, Providence, RI - Hotel and Restaurant Management, Associates Degree 29 Years of experience in the Hospitality Field ranging from Wait staff to General Management of a Fortune 500 company, to overseeing multiple Restaurant locations daily operations. Professional Experience 01/2014-Present: Foodstuffs Gourmet Foods, Glenview, IL Store/Restaurant Manager • Managing all day to day operations with an increase of revenue and productivity/ Development and overseeing a staff of 20. Store Labor and Sales Bonuses achieved first time in 2 years • Ordering, Receiving, and Inventory of all fresh produce, meats and paper goods • Profit and Loss tracking and analyzing for this 3 Million Dollar Location 01/2011-12/2013: Frickleburgers, Cathedral City, CA Owner/President • Creating and Growing a Concept from Conception to Opening and all day to day operations • Sales of over$500,000 and Winner of Best of the Valley/Best Burger by The Desert Sun • Number 1 rated Restaurant in City on Yelp and TripAdvisor with 4.5 star ratings 06/2009-09/2011: Koo Koo Roo/Fuddruckers, Los Angeles, CA Executive General Manager/Multiple Restaurant Manager • Leading and Developing a staff of 40+ employees at Multiple Restaurants • Full Reorganization and Redecoration of Restaurant Interiors • Menu and Recipe Development • Restaurant Marketing Specialist • Career Development for a Management team of 10 09/2005 –06/ 2009: Chipotle Mexican Grill, Chicago, IL/Los Angeles, CA General Manager/Company Trainer/New Store Opening Team Lead • Managing all day to day operations with an increase of revenue and productivity • Development and Overseeing a staff of 25 • Developing Protocol for Store Organization, Best Store Practices, and Local Store Marketing • Profit and Loss tracking and analyzing for this 2 Million Dollar Location 01/2003 –06/ 2005: Starbucks Coffee Co., Los Angeles, CA General Manager/Company Trainer • Responsible for Personal and Financial operations • Managing a fast paced environment of a store grossing $5,000 weekly and $1Million annually • Development training of employees/Corporate Trainer 12/2001 –01/ 2003: Buzz Coffee, West Hollywood, CA General Manager • Personnel / Accounting • Purchasing and receiving/Budgeting and profit growth • Scheduling and product line Decisions 02/1998 –12/ 2001: Asia De Cuba, West Hollywood, CA Wait Staff / Restaurant Opening Staff • Three Years lead server for fast paced and high volume dining environment • Training of all management for Micros System Software 1990 – 1998: Café Avanti/A la Carte Catering, Chicago, IL General Manager • Day to Day operations • Stock and food purchasing • Overseeing all aspects of Catering Events ranging from 2 guests to 200 Serv Safe Certified * Personal and Professional References Available Upon Request