The document provides a job description for a university library porter. The porter's main responsibilities include opening and closing the library, staffing the main reception desk, welcoming visitors, providing information to users, checking passes and materials, and playing a role in the security and care of the library buildings and collections. The porter must have good customer service skills, be punctual, work well independently or as part of a team, and report any issues to the Circulation Librarian daily.

1. THE UNIVERSITY LIBRARY PORTER: JOB
DESCRIPTION/SPECIFICATION
As Prepared by
Solanke, Oluwayinka
Esther
University of Medical Science
P.M.B 230, Ondo city
Ondo State
Nigeria

2. INTRODUCTION
 The Library is a building where information
materials such as books, recordings,
manuscripts, audio visuals, etc (which could
be in forms of print and non-print) are kept
for use. Its is also a collection of intellectual
materials.
 The Library as a building or collection of
intellectual materials requires personnel to
effectively function.
 One of such personnel is the LIBRARY
PORTER.

3. THE LIBRARY PORTER
• The Library Porter is the personnel that
man the Library reception
• He is the first person to interact with
library users/visitors

4. THE PORTER’S MAIN JOB PURPOSE
See to the opening and
closing of the Library
Staff the main reception
point
Welcome library users and
visitors

5. MAIN JOB PURPOSE
CONT
Provide information to
library users and visitors
Check library users passes
and information materials
Play an important part in the
care and security of library
buildings and collections

6. THE PORTER’S PERSONAL
QUALITIES
These include:
Good customer relation skills
Ability to work effectively
with all stakeholders
Cheerful and friendly at all
times

7. PERSONAL QUALITIES CONT
Punctual at all times
Work well with little or no
supervision
flexible and team orientated

8. THE PORTER
reports
o Daily findings
o Irregular happenings
o Mechanical faults
o Users complaints
o etc
to
The Circulation Librarian

9. THE PORTER’S RESPONSIBILITIES
The Porter’s responsibility are but not limited
to:
 responsible for the opening and closing
of Library facilities, including the
setting of Security Alarms
 check all people entering Library
premises and ensure that they have a
valid reason for access

10. PORTER’S RESPONSIBILITIES CONT
 prevent, as far as is reasonably
practicable, damage to or removal of
Library assets by performing searches
as individuals enter and leave Library
building.
 present a professional and customer
orientated image to Library users and
visitors.

11. PORTER’S RESPONSIBILITIES CONT
 administer emergency procedures,
security functions and maintain records
associated with the buildings Security
Points
 respond to general enquiries and direct
library users and visitors to appropriate
section or unit that best meet enquiries
beyond his/her knowledge.

12. PORTER’S RESPONSIBILITIES CONT
To undertake additional duties,
appropriate to the post holders
grade and training, as directed.

13. THANK YOU