The document discusses the impact of the Internet of Things on smart homes and banking, highlighting that 47% of North Americans are likely to bank with non-bank tech companies, particularly among millennials. It emphasizes that innovation in banking is more disruptive as it affects various elements, with mobile technology playing a central role. Additionally, delivering an exceptional digital user experience is essential for success in this evolving landscape.

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41. Devices
Internet of things
Smart homes

44. Devices
Internet of things
Smart homes
Enablers

47. Would you bank with a non-bank new entrant?
(Apple, Google, Square, Amazon, Costco, etc.)
47%
‘Likely’
(North America)
But millennials are leading the way:
77%
18 - 34 yrs.
58%
35 - 54 yrs.
28%
55+ yrs.

48. Source: Viacom 2015

72. 01Innovation can emerge at
different layers of banking, and
is more disruptive the more
elements it touches.
02Mobile is at the center of our
lives today but with many other
devices, form factors and
technologies following quickly.
03Delivering a great digital user
experience is central to success
for innovators.