THE FUTURE OF BANK-FINTECH
COLLABORATION
ICEEFEST
15 JUNE 2017
@JEFFTIJSSEN
ICEEFEST
“SILICON VALLEY IS COMING”
JAMIE DIMON, CEO, JPMORGAN CHASE (2015)
ICEEFEST
THEY ARE MEETING
THE CHALLENGE
HEAD ON
ICEEFEST
THEY’VE GOT A
LONG HISTORY OF
INVESTING IN
STARTUPS
ICEEFEST
BUT RECENTLY
THEY’VE BECOME A
LOT MORE FOCUSED
ON FINTECH
MORTGAGES AUTO FINANCE
SMALL BUSINESS LENDING COMMUNICATIONS
ONLINE BROKERAGE PAYMENTS
ICEEFEST
LARGEST
COMPANIES
BY MARKET CAP
2001
2006
2011
2016
#1 #2 #3 #4 #5
ICEEFEST
3ANNUAL SWITCHING RATE FOR
BANKS IN THE UK
37PEOPLE WHO HAVE BEEN WITH
THEIR BANK FOR 20+ YEARS
% %
ICEEFEST
77%
PERSONAL
ACCOUNTS
UK MARKET
SHARE
85%
BUSINESS
ACCOUNTS
UK MARKET
SHARE
GALLUP MILLENNIAL
DISRUPTION INDEX
73 69MILLENNIALS WHO PREFER TO
HAVE A DIGITAL RELATIONSHIP
WITH A BANK
MILLENNIALS WHO WOULD
TRY FINANCIAL OFFERINGS
FROM NON-FINANCIAL
BRANDS
% %
ICEEFEST
ICEEFEST
THE RISE OF THE
CHALLENGERS
ICEEFEST
REGULATORS ARE
DEMANDING MORE
COMPETITION IN
BANKING
ICEEFEST
SHOULD YOU BE
CONCERNED?
SOURCE: SAVEONSEND.COM
ICEEFEST
76%OF SENIOR BANKERS DON’T BELIEVE THAT DIGITALISATION
WILL AFFECT THEIR BUSINESS MODEL
(I KNOW… SHOCKING...)
SOURCE: GARTNER
ICEEFEST
IT’S ALL ABOUT
COLLABORATION
“
Old foes, new friends: Nordic banks and
startups increase collaboration
ComputerWeekly
Collaboration Is The Way Forward For
Banks And Fintech
Forbes
Collaboration between banks and fintechs
is key to survival
InformationAge
HSBC partners with Tradeshift as banks
increasingly see fintech as friends not foe
Business Insider
Banks rushing to collaborate with fintech
startups
Finextra
SocGen extends fintech collaboration
mission to Germany
Finextra
ICEEFEST
NEW PARTNERSHIPS
ARE BEING
ANNOUNCED ON A
REGULAR BASIS
ICEEFEST
10 TYPES OF
CORPORATE
INNOVATION
PROGRAMMES
SOURCE: VENTUREBEAT
ICEEFEST
BANKS ARE
INCREASINGLY
LOOKING TO INVEST IN
FINTECH STARTUPS
SOURCE: CB INSIGHTS
ICEEFEST
>30%
CORPORATE PARTICIPATION IN FINTECH DEALS IN
2016
SOURCE: CB INSIGHTS
ICEEFEST
60%OF GLOBAL BANKS ARE OPEN TO
PARTNERING WITH FINTECH
FIRMS
25%OF GLOBAL BANKS WOULD CONSIDER
A FINTECH ACQUISITION
SOURCE: SAP/IDC
ICEEFEST
“WE NEED TO CHANGE OUR CULTURE”
“WE NEED TO LAUNCH AN INNOVATION LAB”
“WE NEED TO BE MORE AGILE”
“WE NEED TO PARTNER WITH STARTUPS”
ICEEFEST
BANKS
STARTUPS
//FASTER TIME TO MARKET
//SOLVE SPECIFIC INDUSTRY PROBLEMS
//FOCUS ON THE CUSTOMER
//AGILE WAYS OF WORKING
ICEEFEST
COMMON PITFALLS
ICEEFEST
PR VALUE > ACTUAL RESULTS
LEGACY INFRASTRUCTURE
NO REAL SENSE OF URGENCY
CANNIBALISE EXISTING REVENUE STREAMS
ICEEFEST
LACK OF EXPERIENCED INNOVATORS
CULTURE CLASH
LACK OF OWNERSHIP & SPONSORSHIP
“COMPARTMENTALISED” INNOVATION
ICEEFEST
RISK-AVERSE CULTURE
GOVERNANCE, GOVERNANCE, GOVERNANCE
THE-50-PEOPLE-WHO-SAY-NO PROBLEM
FEAR TO KILL NEW IDEAS (QUICKLY)
ICEEFEST
SO HOW DO YOU
TACKLE THIS?
ICEEFEST
IT AIN’T EASY…
ICEEFEST
THIS IS NOT
INNOVATION...
ICEEFEST
NEITHER IS THIS…
ICEEFEST
WHAT’S YOUR PURPOSE & FOCUS?
CAN YOU TEST-LEARN-ITERATE-DEPLOY-KILL QUICKLY?
HAVE YOU GOT YOUR BASICS RIGHT?
CAN YOU HANDLE FAILURE?
ICEEFEST
“INNOVATION REQUIRES A
LONG-TERM WILLINGNESS
TO BE MISUNDERSTOOD”
THANK YOU
@JEFFTIJSSEN
JEFFREY.TIJSSEN@CAPCO.COM
WWW.CAPCO.COM

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