Though the standard agile feedback loops -- product demo, team retrospective and automated tests — provide valuable awareness of health and fitness, many teams and their stakeholders struggle to find a reliable way to understand an important area of feedback, including their level of agility: the fitness of their service delivery. This session introduces the service-delivery review as the forum for this feedback. Participants will learn the basics of how to conduct a service-delivery review and the benefits, as well as typical fitness metrics. The context will be for software-delivery teams but the lessons will be applicable for any team, group or department that provides a service.
Agile has become mainstream in the IT industry, since that the multiplication of Agile practices which makes Agile implementation complex and uncertain, we have started to see failure in Agile implementations.
During this presentation we will start a simplification process by going back to the source of Agile, understand what Agile is and what it is not. We will discover what is the Heart of Agile, its essence, and how it embraces management.
Reference: Agile Manifesto, Heart of Agile blogs Alistair Cockburn, plus historical information about Agile mouvement
Pair programming pair testing working together with the developers by Simon ...Agile ME
In my scrum team, as a tester, I'm responsible for the test work to be done. Most of that test work is done manually. We need to automate those test cases. But, when? And how?
The developers and and the tester can do a lot together. Some times we test together. Some times we program together. Some times I'm on my own, testing or creating/writing automation scripts.
In my talk I will share my experiences what I'm doing with my developer colleagues. From the moment we start development on the feature (Epic or user story) up until we ship it.
We explore, build and test the feature. Based on that we create scripts for automation on various levels. From unit test level up until end to end testing.
Take aways from this session are:
- How to work together with your developer(s)
- Motivate your stakeholders to work this way
- Give tester a way to participate in coding and learn from the experience
- Provide Agile coaches a way how to set up automation in a scrum team
My presentation from Agile ME 2018, Dubai March 10th, about how Agile can be so much more than just a process we follow blindly in order to “certify” ourselves as being fully agile – it’s a mindset and a culture, and utilized and empowered the right way we can gain value as individuals in our every day of work, even beyond working with IT, projects and iterations.
In the session, I talked about the true power behind the Modern Agile mindset, and shared how this new approach to agility can help uncovering better ways of getting awesome results.
Robert Martin in his book The Clean Coder mention about the Professional Developer, later Sandro Mancuso repeat it in his book Software Craftsmanship. On the several Agile Transformation I coach around the world, I saw the same problem, the process is applied, but the developers continue to work the same way. It is even worse; some company expects process improvement without a new Developer mindset.
In December 2008 the Software Craftsmanship manifesto was written. Since then several companies were created around the Software Craftsmanship communities. I will present you what it is about and what are the tools I used to promote Software Craftsmanship in my company and during my coaching missions around the world from Europe to Asia.
This presentation is for the developers to become better, but also to the executive that wants to build a better company with excellent software developers than just basic one who at the end will cost more.
Agile has become mainstream in the IT industry, since that the multiplication of Agile practices which makes Agile implementation complex and uncertain, we have started to see failure in Agile implementations.
During this presentation we will start a simplification process by going back to the source of Agile, understand what Agile is and what it is not. We will discover what is the Heart of Agile, its essence, and how it embraces management
The complexity in the simplicity of Agile? by Arie van BennekumAgile ME
Looking at Agile, it is so simple. In fact Agile is just structured common sense. Still so many people struggle to get their success in Agile. What is going on? The point is Agile, with all its simplicity, is based on different paradigms and the old paradigms hinder. The question is, can you identify thew old paradigms and furthermore, how do you change them. Arie van Bennekum will take you in his talk on his 22 years Agile journey and share his experience, successes, his delta’s and IATM, the Integrated Agile Transformation Model he developed for Agile transformations. IATM is a successful Agile change process to (the next level of) Agile he and his teams use doing international Agile transformations.
Agile has become mainstream in the IT industry, since that the multiplication of Agile practices which makes Agile implementation complex and uncertain, we have started to see failure in Agile implementations.
During this presentation we will start a simplification process by going back to the source of Agile, understand what Agile is and what it is not. We will discover what is the Heart of Agile, its essence, and how it embraces management.
Reference: Agile Manifesto, Heart of Agile blogs Alistair Cockburn, plus historical information about Agile mouvement
Pair programming pair testing working together with the developers by Simon ...Agile ME
In my scrum team, as a tester, I'm responsible for the test work to be done. Most of that test work is done manually. We need to automate those test cases. But, when? And how?
The developers and and the tester can do a lot together. Some times we test together. Some times we program together. Some times I'm on my own, testing or creating/writing automation scripts.
In my talk I will share my experiences what I'm doing with my developer colleagues. From the moment we start development on the feature (Epic or user story) up until we ship it.
We explore, build and test the feature. Based on that we create scripts for automation on various levels. From unit test level up until end to end testing.
Take aways from this session are:
- How to work together with your developer(s)
- Motivate your stakeholders to work this way
- Give tester a way to participate in coding and learn from the experience
- Provide Agile coaches a way how to set up automation in a scrum team
My presentation from Agile ME 2018, Dubai March 10th, about how Agile can be so much more than just a process we follow blindly in order to “certify” ourselves as being fully agile – it’s a mindset and a culture, and utilized and empowered the right way we can gain value as individuals in our every day of work, even beyond working with IT, projects and iterations.
In the session, I talked about the true power behind the Modern Agile mindset, and shared how this new approach to agility can help uncovering better ways of getting awesome results.
Robert Martin in his book The Clean Coder mention about the Professional Developer, later Sandro Mancuso repeat it in his book Software Craftsmanship. On the several Agile Transformation I coach around the world, I saw the same problem, the process is applied, but the developers continue to work the same way. It is even worse; some company expects process improvement without a new Developer mindset.
In December 2008 the Software Craftsmanship manifesto was written. Since then several companies were created around the Software Craftsmanship communities. I will present you what it is about and what are the tools I used to promote Software Craftsmanship in my company and during my coaching missions around the world from Europe to Asia.
This presentation is for the developers to become better, but also to the executive that wants to build a better company with excellent software developers than just basic one who at the end will cost more.
Agile has become mainstream in the IT industry, since that the multiplication of Agile practices which makes Agile implementation complex and uncertain, we have started to see failure in Agile implementations.
During this presentation we will start a simplification process by going back to the source of Agile, understand what Agile is and what it is not. We will discover what is the Heart of Agile, its essence, and how it embraces management
The complexity in the simplicity of Agile? by Arie van BennekumAgile ME
Looking at Agile, it is so simple. In fact Agile is just structured common sense. Still so many people struggle to get their success in Agile. What is going on? The point is Agile, with all its simplicity, is based on different paradigms and the old paradigms hinder. The question is, can you identify thew old paradigms and furthermore, how do you change them. Arie van Bennekum will take you in his talk on his 22 years Agile journey and share his experience, successes, his delta’s and IATM, the Integrated Agile Transformation Model he developed for Agile transformations. IATM is a successful Agile change process to (the next level of) Agile he and his teams use doing international Agile transformations.
Break Through Agile Transformation StagnationTasktop
Transformation to Agile at scale typically takes 1-3 years. There is a pattern of adoption that most companies go through that achieves initial gains, but tends to stagnate after the initial improvement. In order for true value delivery to significantly increase, a mindset shift that ties business strategy all the way down to the team level is required.
In this webinar, Tasktop VP of Industry Strategy, Betty Zakheim, and Net Objectives CEO, Al Shalloway, discuss the challenges causing Agile transformation stagnation and what must be done to solve them.
Overview and explanation of the 12 Principles contained in the Agile Manifesto.
For more - and a complete implementation of Agile for $1.90 - go to Agile201.com.
AgileLIVE: Scaling Agile Faster, Easier, Smarter with SAFe and VersionOne - P...VersionOne
Dean Leffingwell, creator of SAFe, and Lee Cunningham, director of enterprise agile, at VersionOne, share insights on successful and repeatable patterns for implementing SAFe, the role of lean/agile leadership for transformational change, and more. Watch the webinar: http://bit.ly/1dZobtK
Scaling Agile and Scrum (cPrime/Angela Johnson)Cprime
This webinar will introduce attendees to Agile and Scrum tools to “scale”across products, the enterprise and locations. Unlike other scaling approaches that are a one size fits all model, this interactive session shows how to apply Scrum and Agile without contradicting values, principles or frameworks.
12 agile principles
***About Magestore***
Magestore là công ty cung cấp giải pháp phần mềm cho các doanh nghiệp bán lẻ. Đối tượng khách hàng chủ yếu là các chuỗi bán lẻ của Mỹ và Châu u. Giải pháp của Magestore được xây dựng based trên nền tảng Magento.
Các bạn có thể xem thêm thông tin về sản phẩm của Magestore tại: https://www.magestore.com
***About Magestore Culture***
Các bạn có thể tìm hiểu thêm nhiều thông tin nữa về con người và văn hóa của Magestore tại website https://insights.magestore.com
***Các vị trí mà Magestore đang tuyển dụng***
Magestore là một công ty phát triển sản phẩm nên cần đội ngũ nhân sự chất lượng cao ở nhiều vị trí như:
#Full-stack Developer, Global Retail Solution #Business Consultant #Digital Marketing Executive #AI Engineer
Các bạn có thể tham khảo thông tin cụ thể về các vị trí tuyển dụng tại link sau:
https://insights.magestore.com/nextgen
Changing the way we change – leveraging a combination of Lean, Design, and S...Scrum Australia Pty Ltd
Lean & Agile have a shared orientation towards customer centricity, respect for people, and continuous improvement. When applied with the right intention to the appropriate context, both domains complement each other exceptionally well in solving complex business problems effectively and sustainably. Aginic and Nik Ilich from Fire & Flint collaborated in driving a principles-first approach to iteratively designing and implementing a transformative future state service onboarding journey for clients of Cerebral Palsy Alliance (CPA). Through a hybrid of lean & agile thinking, the team worked closely with key representatives of CPA, sharing the driver’s seat, to pragmatically deconstruct and deliver a vision for the future with strong agile-delivery foundations underpinning its execution.
For anyone looking for customer experience with VersionOne vs. other agile lifecycle management tools, this slideshow features customer testimonials from 3rd-party researcher, Techvalidate to help agile software companies evaluate agile ALM tools like VersionOne, Rally, JIRA, Microsoft TFS and others.
Project To Product: How we transitioned to product-aligned value streamsTasktop
The project to product movement is quickly gathering speed - a recent Gartner report found that 85% of respondents are shifting to a product-centric mentality. However, the complexity and uncertainty of software delivery at scale, coupled with the sheer number of people involved in the process, is too much for traditional project management techniques. Motivation is not enough to achieve a successful transformation—the product-centric model requires new skill sets, different investments and a change in culture.
What does the shift away from project-thinking really look like?
During this webinar, Tasktop VP of Product Development, Nicole Bryan, combines our own journey with the experience of working with our enterprise customers, to paint a clear picture of the cross-organizational challenges in store - and how you can address them by:
- Adopting a “customer-first” mindset
- Appointing a Product Value Stream Lead and a Product Manager
- Implementing the Flow Framework™ to align the language of IT with the language of the business
From Project to Product: Don't You Dare Mess With PlanningCprime
If you work in tech, you probably have a love/hate relationship with project planning. We dislike it because to get it right, we need to accurately predict the future, a largely impossible task. On the other hand, we like it because it gives business leaders the "predictability" they long for in order to make sound decisions that drive business growth.
Some in the agile community have resisted the need for planning, while others have simply encouraged planning in shorter cycles. As the shift from project thinking to product thinking becomes mainstream, we need to reconsider the impact on planning.
Take a deep dive into planning and discusses how this changes for the better as we shift from project to product. We explore:
- The difference between project plans and product horizons
- Turning the Iron Triangle over: Time, Budget, Scope is still a "pick two"
- How to estimate in ranges
- Ways to create roadmaps and product horizons at the portfolio, product family, and product levels
- The reasons to steer the conversation from "When will you be done?" to "What are we investing in next?"
The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...Matthew Philip
Slides as presented at the Lean Kanban France Conference, 30 Nov 2017. http://2017.leankanban.fr/sessions/the-service-delivery-review-the-missing-agile-feedback-loop/
Break Through Agile Transformation StagnationTasktop
Transformation to Agile at scale typically takes 1-3 years. There is a pattern of adoption that most companies go through that achieves initial gains, but tends to stagnate after the initial improvement. In order for true value delivery to significantly increase, a mindset shift that ties business strategy all the way down to the team level is required.
In this webinar, Tasktop VP of Industry Strategy, Betty Zakheim, and Net Objectives CEO, Al Shalloway, discuss the challenges causing Agile transformation stagnation and what must be done to solve them.
Overview and explanation of the 12 Principles contained in the Agile Manifesto.
For more - and a complete implementation of Agile for $1.90 - go to Agile201.com.
AgileLIVE: Scaling Agile Faster, Easier, Smarter with SAFe and VersionOne - P...VersionOne
Dean Leffingwell, creator of SAFe, and Lee Cunningham, director of enterprise agile, at VersionOne, share insights on successful and repeatable patterns for implementing SAFe, the role of lean/agile leadership for transformational change, and more. Watch the webinar: http://bit.ly/1dZobtK
Scaling Agile and Scrum (cPrime/Angela Johnson)Cprime
This webinar will introduce attendees to Agile and Scrum tools to “scale”across products, the enterprise and locations. Unlike other scaling approaches that are a one size fits all model, this interactive session shows how to apply Scrum and Agile without contradicting values, principles or frameworks.
12 agile principles
***About Magestore***
Magestore là công ty cung cấp giải pháp phần mềm cho các doanh nghiệp bán lẻ. Đối tượng khách hàng chủ yếu là các chuỗi bán lẻ của Mỹ và Châu u. Giải pháp của Magestore được xây dựng based trên nền tảng Magento.
Các bạn có thể xem thêm thông tin về sản phẩm của Magestore tại: https://www.magestore.com
***About Magestore Culture***
Các bạn có thể tìm hiểu thêm nhiều thông tin nữa về con người và văn hóa của Magestore tại website https://insights.magestore.com
***Các vị trí mà Magestore đang tuyển dụng***
Magestore là một công ty phát triển sản phẩm nên cần đội ngũ nhân sự chất lượng cao ở nhiều vị trí như:
#Full-stack Developer, Global Retail Solution #Business Consultant #Digital Marketing Executive #AI Engineer
Các bạn có thể tham khảo thông tin cụ thể về các vị trí tuyển dụng tại link sau:
https://insights.magestore.com/nextgen
Changing the way we change – leveraging a combination of Lean, Design, and S...Scrum Australia Pty Ltd
Lean & Agile have a shared orientation towards customer centricity, respect for people, and continuous improvement. When applied with the right intention to the appropriate context, both domains complement each other exceptionally well in solving complex business problems effectively and sustainably. Aginic and Nik Ilich from Fire & Flint collaborated in driving a principles-first approach to iteratively designing and implementing a transformative future state service onboarding journey for clients of Cerebral Palsy Alliance (CPA). Through a hybrid of lean & agile thinking, the team worked closely with key representatives of CPA, sharing the driver’s seat, to pragmatically deconstruct and deliver a vision for the future with strong agile-delivery foundations underpinning its execution.
For anyone looking for customer experience with VersionOne vs. other agile lifecycle management tools, this slideshow features customer testimonials from 3rd-party researcher, Techvalidate to help agile software companies evaluate agile ALM tools like VersionOne, Rally, JIRA, Microsoft TFS and others.
Project To Product: How we transitioned to product-aligned value streamsTasktop
The project to product movement is quickly gathering speed - a recent Gartner report found that 85% of respondents are shifting to a product-centric mentality. However, the complexity and uncertainty of software delivery at scale, coupled with the sheer number of people involved in the process, is too much for traditional project management techniques. Motivation is not enough to achieve a successful transformation—the product-centric model requires new skill sets, different investments and a change in culture.
What does the shift away from project-thinking really look like?
During this webinar, Tasktop VP of Product Development, Nicole Bryan, combines our own journey with the experience of working with our enterprise customers, to paint a clear picture of the cross-organizational challenges in store - and how you can address them by:
- Adopting a “customer-first” mindset
- Appointing a Product Value Stream Lead and a Product Manager
- Implementing the Flow Framework™ to align the language of IT with the language of the business
From Project to Product: Don't You Dare Mess With PlanningCprime
If you work in tech, you probably have a love/hate relationship with project planning. We dislike it because to get it right, we need to accurately predict the future, a largely impossible task. On the other hand, we like it because it gives business leaders the "predictability" they long for in order to make sound decisions that drive business growth.
Some in the agile community have resisted the need for planning, while others have simply encouraged planning in shorter cycles. As the shift from project thinking to product thinking becomes mainstream, we need to reconsider the impact on planning.
Take a deep dive into planning and discusses how this changes for the better as we shift from project to product. We explore:
- The difference between project plans and product horizons
- Turning the Iron Triangle over: Time, Budget, Scope is still a "pick two"
- How to estimate in ranges
- Ways to create roadmaps and product horizons at the portfolio, product family, and product levels
- The reasons to steer the conversation from "When will you be done?" to "What are we investing in next?"
The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...Matthew Philip
Slides as presented at the Lean Kanban France Conference, 30 Nov 2017. http://2017.leankanban.fr/sessions/the-service-delivery-review-the-missing-agile-feedback-loop/
Opticon 2015- Benchmark Your Optimization ProgramOptimizely
Benchmark Your Optimization Program
❯
Featuring speakers from Optimizely
Shana Rusonis, Content Marketing Manager, Optimizely
What does 'normal' look like for an optimization program? What about best-in-class? What are the opportunities and challenges facing teams that are optimizing, and how do they allocate their manpower and budget towards them? We sought out the answers to these tough questions for our first industry benchmark report. Join Optimizely for an in-depth discussion of how to quantify and benchmark optimization performance.
[Webcast] The Shift for Driving Search Marketing Success - Part 2 AIS Media, Inc.
FACT: On April 21st, Google rolled out its new mobile-friendly algorithm update which will now base your site's ranking on mobile compatibility. Ignoring these new rules puts your website at risk. Will your site be ready or lose rankings?
It's time to change the way your SEO is managed.
Join us for this eye-opening overview and learn to manage for this new paradigm.
How to measure your success as a Customer Success ManagerAmity
As CSMs, we can usually rattle off a number of metrics and statistics that we use to measure our customer's health and success -- but it gets a little less standardized when others ask us how we measure our own success. Renewals and churn are both important metrics to keep an eye on, but they're not the only ones.
In this webinar, we’ve partnered with Sparkcentral to discuss:
- The benefits of a top-down approach when re-evaluating CS team goals
- The importance of CSAT metrics
- Which KPIs to measure if Account Management and CS roles are combined
- Which questions to ask yourself when exploring and assessing your team’s current KPIs and goals
Join Krysta Gahagen and Julia Burnett, two Customer Success Managers from Sparkcentral, for the rundown of which KPIs are truly key for CSMs, and why.
Value Chain Analysis Process Steps and Approaches PowerPoint Presentation Sli...SlideTeam
Follow Value Chain Analysis Process Steps And Approaches to generate the superior value for your customers. Every now and then, a firm has to conduct a value chain analysis to find primary and support activities which add value to their products. Use value chain analysis process steps and approaches PPT presentation to find ways to reduce costs or increase differentiation. This ready-to-use value chain analysis PPT example includes topics such as value chain analysis framework, primary activities, support activities, competitive advantage type, cost and differentiation advantage, 3 step value chain analysis process, and more. Incorporate Porter’s value chain framework to explain how business receives raw materials and adds value to them through various processes to bring out the best final product for the consumers. Make this extensive process simple and easy with value chain analysis process steps and procedures. Download content-ready value chain analysis process steps and approaches presentation to maximize the value for the customers. Create a firm employee base with our Value Chain Analysis Process Steps And Approaches PowerPoint Presentation Slides. Make them feel like a big family.
Scaling Customer Success: Strategies for Account Segmentation Webinar SlidesAmity
Effective strategy in a SaaS business often means offering different service levels to different customer segments. However, it is often not obvious where to draw the lines. What are the right criteria to use for segmentation? What are the types of services to offer? How to organize to delivery these services economically?
Ed Powers and Joshua Robitaille will share their lessons learned developing the segmentation strategy used at SurveyGizmo today.
The Shift For Driving Search Marketing Success [Webcast]AIS Media, Inc.
In part 4 of AIS Media Inc., 4-part webinar series: Transformation 2015, we cover why it’s a critical time to change the way your SEO is managed. Google’s new rules for mobile compatibility will redefine the web April 21. Will your site be ready, or lose rankings? Learn to manage for this new paradigm and grow leads, traffic and sales.
http://www.aismedia.com/shift-driving-search-marketing-success/
Build a strategic management tool for your business in the form of this exclusive balance scorecard PowerPoint presentation slides. Use this balance scorecard PPT design to describe different prospective of your organization which are described as financial perspective, customer or investors perspective, organizational growth perspective and the internal process perspective. This Balanced Scorecard PPT layout explains the essential uses of the maintaining the balance scorecard for strategically developments of your organization as it also helps in analyzing various functions of your business and explains other factors which may affect the growth rate of your organization. This Balanced Scorecard presentation template will work as an effective management strategic tool to manage as well as monitor the strategic targets for the company. Thus you are just a click away from owning this professional designed PowerPoint image for your business to explain your subject matter in a very ingenious way. Gaze into the crystal ball with our Balanced Scorecard PowerPoint Presentation Slides. They give you the gift of foresight.
Improve regression test effectiveness with defect detection percentage (ddp)Tasktop
Learn the fundamentals to calculating how effective your team is at finding bugs in your software. Using ServiceNow and Micro Focus ALM to demonstrate, we’ll show you how to automate the flow of information between your ALM and ITSM tools to monitor DDP in real time.
Synchronizing incidents to your defect tracking tool is imperative if you want to perform root cause analysis to identify what regression test case “should have” trapped the defect during your last round of regression testing and trace it back.
We’ll show you how this integration allows you to:
Monitor your testing teams’ effectiveness in real time
Demonstrate and improve regression test coverage
Protect production environments with early trend detection
Improving Regression Testing Effectiveness With Defect Detection Percentage (...DevOps.com
In this Webinar, we will show you the fundamentals to calculating how effective your team is at finding bugs in your software. Using ServiceNow and Micro Focus ALM to demonstrate, we’ll show you how to automate the flow of information between your ALM and ITSM tools to monitor DDP in real time.
Synchronizing incidents to your defect tracking tool is imperative if you want to perform root cause analysis to identify what regression test case “should have” trapped the defect during your last round of regression testing and trace it back.
We’ll show you how this integration allows you to:
Monitor your testing teams’ effectiveness in real time
Demonstrate and improve regression test coverage
Protect production environments with early trend detection
Point Pricing: Drive Agency Performance, Productivity & Profit with a Value-B...MarketingAgencyInsider
How does your pricing strategy perform? Do employees, clients and prospects actually like it? The right pricing strategy makes it easier for agencies to scope work, grow accounts, improve productivity, and drive performance. PR 20/20 introduced point pricing to the industry in 2012. In this session, we’ll share why we transitioned to a value-based pricing model, how we pulled it off, and lessons learned along the way.
Similar to The service delivery review the missing agile feedback loop by Matthew Phillip (20)
When agile meets governance, risk and compliance (GRC)Agile ME
1) Introduction - who we are and how did we get here
2) Our philosophy - what we've found to be true for us in our quest on how Agile and GRC go together
3) Common ground - what we see as to be true for many organizations, aligning these professions. Including an interactive conversation on challenges and solutions *you as attendees* see
4) Insights -Top-5 current GRC dilemmas + possible solutions we see in improving the alignment / discovering the common ground
5) Wrap up
Hope to see you all tomorrow! Cheers, Martyn & Anko
Servant leadership for traditional manager by Wajih Aslam and Ramus RunbergAgile ME
When teams, product development and entire organizations move from traditional processes to Agile, we as Managers, have to be prepared for it. It’s a new world were teams are self-organizing, the project has no deadlines, and we as managers are no longer Kings on the Mountaintop.
Leadership and autonomous teams are the buzz-words of today so we as managers have to go through our own agile transformation in order to survive. In this interactive workshop we will discover together, through debate, learning and fun exercises try to find our new path as servant leaders.
Agile Approach for Innovation Management by Mohammad MuslehAgile ME
In the world current disruption and volatility, corporates are under intense pressure for new innovation, transformation and implementation, where most of them were adapting the traditional approach of an annual plan for project innovation, this include, ideas, budget, allocated team and KPI’s, which considered as waterfall approach for managing innovation project.
Indeed, many of these innovation projects struggled to be realized if it’s successful or real ones till year end, or till the project fall and collapse by itself unfortunately, where by then, huge amount of investments been lost, time wasted and most important it’s block the opportunity for the real innovation projects to be noticed and have exposure inside the corporate, especially if the yearly (long term) ones have occupied all the budget and intention.
Therefore a new mindset of managing innovation project should be adapted and implemented, new agile approach will need to take over to manage the ideas, finance, team and testing how desirable and viable each innovation project is in the market and how it’s feasible to the company.
In Agile Transformation, C comes before A by Syed RiyazuddinAgile ME
Almost 19 years since Agile Manifesto was published, organizations are still struggling to adopt and mature Agile. There is no one-size-fits-all when it comes to Agile transformation strategy, but plenty of learning from other successful/ failed initiatives.
I will discuss one of the crucial prerequisites of Agile transformation, Cultural assessment, referring to some of the popular models, such as Schneider and Laloux. But most importantly which framework would be most suitable, mapping to cultural type of a department/organization. Not limiting to Scrum, or Kanban, but considering other methods such as Lean, Design Thinking, DevOps etc, to formulate one that aligns with organization's culture. At two levels, first Adoption and then Scale (Scale -up or -out).
Along the way, I will share insights from my experience, some use cases, from working across organizations of various sizes and shapes, and the factors that enabled success in their transformation journeys.
Agile Architecture (Scrum + DevOps) by Milan ChhedaAgile ME
This topic will cover about how-to build the culture of agility and collaboration using Scrum and DevOps. With the help of Atlassian tools including JIRA, Confluence, Bitbucket, Bamboo & JIRA Service Desk, one can start small to build the culture to embrace the change and incrementally improve and evolve. Scrum and DevOps unites Agile, Continuous Delivery, Automation, and much more, to help development and operations teams be more efficient, innovate faster, and deliver higher value to businesses and customers.
Building products that are cheap,fast and good by Anand Murthy RajAgile ME
Lean Product Development developed by Toyota had some wonderful hidden secrets that have not been understood by the masses. In this talk, I would like to share you the wonderful principles that govern the concept of product development which results in building products that are cheap, fast and good (cost effective, Quick and good quality).
Remaining Agile in a fast growing start-up by Alexander Bosma and Muhammad No...Agile ME
Alef Education is a fast growing start-up established only in 2017? and we are now delivering our blended learning platform to over 55K students in over 150 schools in the UAE and a few in the USA.
Starting small, with a handful of developers, working Agile was easy peasy. Nowadays, with over 70 developers in 13 teams things got a lot more complex and retaining agility a constant challenge. In this presentation, we will cover a few of the issues that we faced and how we dealt with it. We will cover the introduction of DevOps, applying scaling techniques, dynamic re-teaming, organize around microservices and the introduction of CoP's.
Don't expect a huge success story, however... we are still learning and experimenting and we certainly don't have all the answers yet (or ever will). But we know that what we have experienced is of value for many companies and we are not afraid to share our mistakes as well for the sake of learning.
Principles over Processes: Lasting Change in your Agile Transformation by Zia...Agile ME
Guiding an organisation through an Agile transformation is difficult, enabling it to change, almost impossible. Many Agile coaches rely on a variety of scaling frameworks that focus on specific processes and practices across the Agile transformation. Such an approach can only affect the climate of the organisation but rarely the deeper aspects of the culture or organisational personality to enable lasting change.
We need more of a principles-based approach that enables the organisations to take ownership and make changes that are created for its context. In this way, we can apply Agile principles to achieve agility across the entire domain of the organisation.
In this workshop, I’ll share with you the 10 principles of enterprise agility and walk you through how these principles can make a difference to your enterprise transformation and what every agile coach should be doing to help apply these principles in any setting, for any organisation to flourish.
Agile, DevOps, Cloud - practical tools of Digital Transformation by Paul Poli...Agile ME
Digital Transformation and Agile are an umbrella concepts covering many tools and processes. In this session, we will discuss some of the practical, modern IT tools that enable and implement Agile in the organizations. We will talk about digital transformation in general, cloud concept its benefits and applications, and DevOps methodology as one of the strongest tools enabling Agile. The aim of this workshop will be to demonstrate in simple non-IT, business language the mechanics of each of the above, how do they work hand in hand with Agile, why should you care and how to apply them in your organization.
Agile Roles: where does everyone fit in an agile organizationAgile ME
We will continue our agile transformation with a short recap of previous 2 meetups "The Agile Mindset" and "Agile processes and frameworks", and then quickly continue to talk about the agile roles and how these roles will be fit in side the organization.
This is session 3 out of 5 sessions with the goal to help all who joins to get started with an Agile transformation.
On behalf of Lean and Agile Middle East (Dubai Chapter), we are excited to welcome you to a new Meetup session.
THE TOPIC OF THIS SESSION HAS BEEN DECIDED BY YOU!
The votes are in (https://agileindubai.com/agile-meetup-dubai/) and there is no doubt about the result - you want to hear more about SCALING WITH AGILE, so that will be the topic of this session.
Let's have breakfast with us during Ramadan and have agile session after.
In this session we will discus general concept of scaling and discuss some famous approaches. Following are the topics will be covered.
Intro to Scaling with Agile
LeSS, Spotify, DAD, Scaling with Kanban, SAFe and Nexus
Closing Note and Question and Answers
Speakers: Rasmus Runberg, Wajih Aslam, Swarn Singhvi, Basharat Ahmed and Zayne.
We will make sure the session will be equally benefit to new as well as experts.
On behalf of Lean and Agile Middle East (Dubai Chapter), we are excited to welcome you to a new Meetup session.
THE TOPIC OF THIS SESSION HAS BEEN DECIDED BY YOU!
The votes are in (https://agileindubai.com/agile-meetup-dubai/) and there is no doubt about the result - you want to hear more about SCALING WITH AGILE, so that will be the topic of this session.
Let's have breakfast with us during Ramadan and have agile session after.
In this session we will discus general concept of scaling and discuss some famous approaches. Following are the topics will be covered.
Intro to Scaling with Agile
LeSS, Spotify, DAD, Scaling with Kanban, SAFe and Nexus
Closing Note and Question and Answers
Speakers: Rasmus Runberg, Wajih Aslam, Swarn Singhvi, Basharat Ahmed and Zayne.
We will make sure the session will be equally benefit to new as well as experts.
On behalf of Lean and Agile Middle East (Dubai Chapter), we are excited to welcome you to a new Meetup session.
THE TOPIC OF THIS SESSION HAS BEEN DECIDED BY YOU!
The votes are in (https://agileindubai.com/agile-meetup-dubai/) and there is no doubt about the result - you want to hear more about SCALING WITH AGILE, so that will be the topic of this session.
Let's have breakfast with us during Ramadan and have agile session after.
In this session we will discus general concept of scaling and discuss some famous approaches. Following are the topics will be covered.
Intro to Scaling with Agile
LeSS, Spotify, DAD, Scaling with Kanban, SAFe and Nexus
Closing Note and Question and Answers
Speakers: Rasmus Runberg, Wajih Aslam, Swarn Singhvi, Basharat Ahmed and Zayne.
We will make sure the session will be equally benefit to new as well as experts.
Book Review: Discussion Panel by Hind Zantout, Dr. Mohamed Salama, René Vohle...Agile ME
"Building the Agile Business through Digital Transformation" is a book by Neil Perkin and Peter Abraham. During this session, Dr.Hind Zantout will present three chapters on the Agile Innovation Process, Agile Strategy and Planning and Agile Structures and Resourcing. This will be followed by a discussion in which panelists from both academia and industry will consider the ideas and proposals put forward by the authors and evaluate those from different perspectives.
Workshop: User Stories: Building Blocks of Products by Mirza Asfaar Baig and ...Agile ME
"User stories" are building blocks of the products. It brings concepts to tangible form. The quality and completeness of the features are critical for the customers, on the other hand, realistic sizing, estimations and completeness of a user story is critical for the teams to make their customers happy.
Mike Cohn has said it beautifully "User stories are a promise to have a conversation about the requirements" that indicates user stories are not requirements.
In this workshop, we will refresh the concept why user stories are "a promise of having conversation" and not requirements in themselves. Then we will dive into some of techniques used to break down user stories for realistic sizing, estimations and completeness taking a real product example.
Good things come to those who innovate by Marita MitscheinAgile ME
We all have witnessed companies that seem to effortlessly turn innovation into value. What do these companies have in common? They innovate! But how? Innovation comes with high complexity, cost and inherent risk. Embracing innovation demands that products, services and processes are reimagined. So how do you mitigate the risk of boldly going where no man has gone before? How do you structure innovation projects and apply proven methodologies and practices to unchartered territory? How do you establish an innovation culture? There is not one holy grail of innovation, the right and unique blend of various techniques will drastically improve the chance of success of one’s innovation journey. We will look into examples of companies that disappeared due to the lack of innovation and into companies that demonstrated how their biggest setbacks have become realized opportunities.
Create business Agility plans for exponential companies by Erich R. BühlerAgile ME
We are in times of unprecedented change. The exponential disruption is affecting all facets of the way organizations operate, including the technology they use, how employees relate with each other and how companies interact among them. Are we ready for exponential change? How can we create change plans that impact the whole organization?
In recent years, brain-analysis technologies such as electroencephalography (EEG), magnetoencephalography (MEG), and functional magnetic resonance imaging (fMRI) have allowed us to track how the energy of a thought flows through the brain, in the same way, that we trace blood flowing through our circulatory system. We have concluded that our brains are not well prepared for large-scale change in companies or exponential disruptions.
Different techniques are needed in order to increase knowledge, accelerate adoption and deal with exponential change.
This session shows how to use powerful change plans and strategies to deal with these situations.
Getting to Yes - Delivering Powerful and Effective Review Meetings by Tiago P...Agile ME
You can view slides directly in prezi at https://prezi.com/view/L6QbLlMEl5Uctfqr1P6W/
The review meeting is a critical ceremony for the team and for the initiative that is underway. Do it right and you'll get all the valuable feedback you need. Do it wrong and you'll get angry and frustrated business stakeholders and no objective feedback that helps you determine where to move next. Too many review meetings fail almost before they start. This is because the stakeholders expectations are not properly managed. The lack of focus on the critical goal - validate items against objective acceptance criteria - brings a sort of a chaos inside the demo, with the users not knowing exactly what to validate. A lot of times, the team doesn't do a proper wrap-up, letting backlog remain in an "almost done" status, just because someone didn't ask directly to the business stakeholders and Product Owner to accept the Work item. Within this presentation I'll share an effective way to structure your review meeting, while providing some tools that will help the team stay on the right track.
SAFe Rollout: Patterns for success in Retail by Ashwinee KalkuraAgile ME
During this talk, Ashwinee will go through his SAFe transformation experience at Target and share few patterns that contributed to the successful Value Delivery. The talk will explore and traverse through these patterns and provide few quick tips and tricks for the audience trying to implement agility at Scale.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
9. @mattphilip #AgileME2018
In the absence of any quantitative
feedback about the performance of our
service delivery, fake due dates and
artificial boundaries are always going to
persist.
13. @mattphilip #AgileME2018
FEEDBACK NEEDS
Is our
team
healthy?
Is our
service delivery
fit for its
purpose?
Is our
product
healthy?
Is our
product
fit for its
purpose?
ServiceProduct
Customer
(Build right thing)
Team
(Build thing right)
21. @mattphilip #AgileME2018
A regular, quantitatively-oriented
discussion between a customer and
delivery team about the fitness for
purpose of its service delivery.
23. @mattphilip #AgileME2018
POSSIBLE TOPICS
▫︎Delivery times of recent work, distribution
▫︎Blocker-clustering results and remediations
▫︎Work-type mix (% allocation to work types)
▫︎Classes of service/expectations of each work type
▫︎Value-demand ratio (value-add or failure demand)
▫︎Due-date performance (fixed-date misses)
▫︎Policy changes
▫︎Results of fitness surveys (e.g., F4P Box Score),
front-line staff reports
▫︎“What obstacles stand in the way of our service-
delivery expectations?”
24. @mattphilip #AgileME2018
FEEDBACK METRICS
■ Team health
■ Engagement
■ Flow
efficiency
■ Delivery time
distribution
■ Throughput
■ Due-date
performance
■ Mean time to
restore
■ Code health
■ Performance
■ Revenue
■ Usage
metrics
■ App-store
rating
ServiceProduct
Customer
(Build right thing)
Team
(Build thing right)
28. @mattphilip #AgileME2018
[Considering different alternative future
paths] offsets the tendency for
managers to implicitly assume a single
future … They become more perceptive
of changes in the business environment
and more responsive to those changes.
—Peter Senge, The Fifth Discipline
29. SERVICE-DELIVERY REVIEW CANVAS
FITNESS CRITERIA METRICS
What does our customer value about our service? e.g. Predictable delivery,
quality, delivery-time expectation at 85th%
DeliveryTeam (single kanban):
SERVICES WE PROVIDE
Which service requests / work items types do we accept?What are the
service level expectations of each work item type?
PARTICIPANTS IN REVIEW
E.g., Flow manager, coach, exec sponsor, Product owner, customer(s),
external stakeholders, delivery team reps
INPUTS OUTPUTS
DUE-DATE PERFORMANCE
How well did we do with on-time delivery of fixed-date items?
EXPEDITE PERFORMANCE
How well did we do with delivery of expedite items?
STANDARD-URGENCY PERFORMANCE
How well did we do with on-time delivery of standard-urgency items?
Service-level expectation:
85th percentile:
50th percentile:
BLOCKER CLUSTERS
Express largest clusters by type, count and total days blocked
CURRENT POLICIES
OPTIONS TO REDUCE RISK
Or system-design changes to improve capability vs. expectations (e.g., reduceWIP)
FORECAST
Based on delivery times, our expectation that we will complete remaining work
IMPROVEMENT DRIVERS AND HYPOTHESES
We believe that <change> will result in <outcome> and we’ll know because of <signal>
POLICY CHANGES
Date:“Is our service delivery fit for its purpose according to our customer?”
30. @mattphilip #AgileME2018
EXAMPLE
Next Goals
• Login using magic
link (anticipated
result: fewer login
failures)
Feedback from Customer
Risks
Days Since Last Deployment
8 days
Team KPIs
0
20
40
60
80
25-Dec-17 29-Jan-18 23-Feb
12
1916
0
Worldwide Scores Score
YOY
Change
Ease of Signup 8.30 0.47
Enjoyment of Application 7.79 0.57
Unique Payment Options 7.95 0.49
Would recommend to a friend 7.87 0.40
North America Scores Score
YOY
Change
Ease of Signup 8.14 0.33
Enjoyment of Application 7.60 0.16
Unique Payment Options 7.76 0.28
Would recommend to a friend 7.55 0.09
Recent Wins
• Whole dev team
working together on
single issue
• Impact Map for
decisions
• Visualizing customer
bounce rates from
A/B tests
Risks Freq Impact Current Mitigation
Testing Environment is Unstable
• Multiple people changing what
endpoints are used
• Services (ext and int) are frequently
down
High High
• Investigating separate QA environment for each
project using AWS
• Tiger team assigned to diagnose internal service
outages
• Connie is working with service vendors to improve
their SLA
Screen text may not fit in non-
Unicode languages
• Have not begun localization efforts
• Welcome and payments page already
have a large amount of text
Med High
• Chris is bringing in a localization engineer to work
with the team
• Jennifer is working with legal to reduce the amount
of text needed on payments page.
Mice nesting in the data center
• Their gnawing teeth may damage our
servers
• Their cuteness might distract already
busy operators who will stop to pet
the fluffy little guys
Low Med
• Sally is brining in her pet snake to help reduce the
mice population
Daily Active Users
Value
0
10
19
29
38
1/1/18 9/1/18 5/1/19
Customer Satisfaction
35. @mattphilip #AgileME2018
TOP CUSTOMER SERVICE-DELIVERY EXPECTATIONS
▫︎Be accessible
▫︎Treat me courteously
▫︎Be responsive to what I need and want
▫︎Do what I ask promptly
▫︎Provide well-trained and informed employees
▫︎Tell me what to expect
▫︎Meet your commitments and keep your promises
▫︎Do it right the first time
▫︎Follow up
▫︎Be socially responsible and ethical
-Brad Cleveland, International Customer Management Institute
37. @mattphilip #AgileME2018
BENEFITS OF A SERVICE-DELIVERY REVIEW
▫︎Forces you to focus on customers and become fit
for the purpose for which they chose you
▫︎Sets clear standards and achievement
▫︎Generates feedback with (meaningful) data
▫︎Helps you understand why you fail and then align
improvement efforts
▫︎Builds customer trust and loyalty
▫︎Improve your relationships!
38. @mattphilip #AgileME2018
TAKEAWAYS FOR TOMORROW
▫︎Identify and involve your customer
▫︎Ask the “fitness” question (What do you value…?)
▫︎Discover your services
▫︎Establish service-delivery expectations
▫︎Keep doing the other useful feedback loops
▫︎Reduce/combine meetings rather than add new
▫︎Consider as way to measure “agile adoption”
39. @mattphilip #AgileME2018
The tighter you make your feedback
loops, the greater agility you can exhibit
as a business, the faster you can sense
and respond.
— Anderson and Zheglov, Fit for Purpose
40. @mattphilip #AgileME2018
REFERENCES AND FURTHER EXPLORATION
▫︎ http://www.djaa.com/kanban-cadences
▫︎ https://www.slideshare.net/agilemanager/kanban-cadences-information-flow
▫︎ https://mattphilip.wordpress.com/2017/05/24/service-delivery-review-the-
missing-agile-feedback-loop/
▫︎ When will it be done? by Dan Vacanti (https://leanpub.com/whenwillitbedone)
▫︎ http://kanbanize.com/
▫︎ https://actionableagile.com/
▫︎ https://hbr.org/1988/07/the-power-of-unconditional-service-guarantees
▫︎ http://www.icmi.com/Resources/Customer-Experience/2015/10/Ten-Customer-
Expectations-and-How-They-Are-Changing
▫︎ https://hbr.org/2010/07/stop-trying-to-delight-your-customers
▫︎ http://xprocess.blogspot.fr/ (Andy Carmichael)
▫︎ Fit for Purpose by Anderson and Zheglov