Ask any accessibility leader about accessible colors and they’ll wince from the pain of struggling for a solution. Why is it so difficult to ensure your product meets WCAG 2.1 AA color contrast requirements? Ted Drake, Intuit’s Global Accessibility Leader, will explain the basics of color accessibility requirements. He will also talk about the conflict of overlapping requirements, dealing with brand colors, using color to denote hierarchy of information, and instances where adequate contrast impedes readability. You will have a better understanding of why accessible color usage is a journey and strategies for making continual progress.
About the Speaker – Ted Drake
Photo of Ted Drake
Ted Drake is the Global Accessibility Leader for Intuit, a financial software company. Intuit’s small and centralized accessibility team has created a culture of inclusive development and design with more than 600 champions. Customer interviews and feedback is key to their development.
Ted started working in accessibility almost 20 years ago, when he was the web site manager for the San Diego Museum of Art. He was also an early adopter of standards-based web development, which treated accessibility as core to engineering. While at Yahoo!, Ted was a front-end engineer, developer evangelist, and co-founded Yahoo’s Accessibility Lab. Ted’s benefited from ample International travel, including many trips to India and two years working out of Europe. Connect with Ted Drake on linkedin.
P2 lecture3 screencasting_design_justification_billboardorposterBarbara Ann
Borrowed from Karen Thompson, this slidecast shows how to create a screencast that justifies design choices when desigining a PSA for a business writing class.
P2 lecture3 screencasting_design_justification_billboardorposterBarbara Ann
Borrowed from Karen Thompson, this slidecast shows how to create a screencast that justifies design choices when desigining a PSA for a business writing class.
Making eLearning Accessible for EveryoneMatthew Guyan
This was my presentation from the LearnX conference in 2015 where I spoke about accessibility and some of the things eLearning designers can do to make their modules more accessible.
I am currently working at AGT Graphics as their senior Graphics Designer. My job responsibilities include designing different graphics for AGT's clients and helping them with day to day tasks. I have worked with clients all over the world including North America, Dubai, Australia.
In this presentation, you will learn how to use color and placement to design top quality business presentations along with examples. You will get a fair understanding of Scandinavian client expectations from you. There is a video tutorial at the end for your better understanding.
Form Function Class 6, Manila, Philippines 14/11/2015Holger Bartel
Sweating Details - Slides from my talk at Form Function Class 6 in Manila Philippines on Nov 14th, 2015.
This talk is about sweating details and how small tweaks and changes can make a big difference in any of the web design stages. From optimising the process, via UX and design all the way to performance, this talk covers possible tweaks and recommendations with some practical examples to improve the overall experience of our products.
Care about how to leverage 'Material Design Done Right'. You will find this deck presented by the industry expert Robin Dhanwani, Founder, Parallel Labs during Webinar for Digital Vidya. Interested in attending similar Webinar Live? Register Now at http://www.digitalvidya.com/webinars/
Introduce Trauma-Informed Design to Your Organization - CSUN ATC 2024Ted Drake
Historically, accessibility specialists focused on a narrow set of disabilities. We focused on the senses, such as sight, sound, and touch. We focused on abilities, like hearing, movement, and seeing.
We expanded to include cognitive, mental health, and neurodiversity. This is significant. We now have tools to build inclusive products and services for an estimated 25% of the population. What about the other 75%?
As accessibility professionals, we understand unique experiences and needs. We are best equipped to expand customer research and design at our companies. Universal design was described as a one size fits all solution. Inclusive design is one size fits one. Intersectional design is one size fits one, but also accounts for price, texture, availability, cultural appropriateness, and more.
This presentation introduces the next layer of inclusive design; one that recognizes trauma.
Trauma-Informed Design (TID) started in education, health, and community spaces. It focuses on the person’s experiences, recognizing trauma’s impact, anxiety, and restoring personal control. Architects embraced TID to develop spaces that are comfortable instead of confrontive.
While the earlier stages of TID focused on individualized experiences, we can still take the principles and apply them to web and mobile application design. This is especially critical for emerging AI powered experiences where transparency and collective understanding are rarely considered.
Transforming Accessibility one lunch at a tiime - CSUN 2023Ted Drake
Try to remember March 2020. The COVID epidemic was raging and businesses sent everyone home to work remotely. Ted Drake and Sagar Barbhaya were at the 2020 CSUN ATC conference. Returning to our homes, we wondered if we could continue the energy and curiosity found at a conference, only transforming it for a virtual work environment. The following week, we launched Intuit’s Zoom-based Accessibility Lunch and Learn series. It was an experiment planned to last only a few weeks. We reached out to our Accessibility Champion network and quickly arranged daily lectures, mostly based on presentations already given at onboarding and other training events. As the epidemic grew, we turned inward and focused less on accessibility and more on our mental health, living with a disability, and celebrating our diversity. The key transformation came with a talk about sobriety in the workplace. The speaker’s courage to discuss her journey led to heartfelt conversations about mental health, the loss of community, and the struggle where colleagues were trying to encourage hope with “happy hours” and alcohol-related team building activities. This presentation led to immediate improvements in our workplace language and pandemic policies. It also showed a lunch and learn was more than a lecture. It could be the community we were aching for. With more than 100 presentations and thousands of participants, we continue to learn something new every week.
Inclusive Design for cognitive disabilities, neurodiversity, and chronic illnessTed Drake
Learn how to design for people with short term memory loss, problems focusing on a task, struggling with anxiety, and dealing with chronic pain. This presentation will introduce you to the people you need to include in your designs. You will also have clear action items for inclusive design.
This talk was presented at the San Diego Accessibility Meetup on August 1, 2022. It explains the basics of affordances, signifiers, cognitive load, and how we can design to reduce the effort needed by our customers to understand and use our products. This also includes updated information on Long COVID and why we need to focus more of our attention on cognitive accessibilty.
Automated accessibility testing can greatly improve the product experience by empowering developers and designers to eliminate repetitive, mundane errors and focus on the challenging and interesting elements. This presentation focuses on the customer experience and how it can be improved by using automated testing throughout the software development cycle.
This presentation is for the Hello A11y conference celebrating Global Accessibility Awareness Day 2020. It introduces how artificial intelligence and machine learning is being used in assistive technology for people with disabilities.
Expand your outreach with an accessibility champions program Ted Drake
Expand your accessibility outreach by creating an accessibility champion program. This presentation was created for the CSUN 20 conference and includes how Intuit and other companies structure their champion program and what you can expect.
Intuit's Accessibility Champion Program - Coaching and Celebrating Ted Drake
This presentation was created for the Accessibility Online webinar series. It explains the goal of Intuit's Accessibility Champion program and explains the steps and successes of this program. The presentation will help you set up a similar problem at your company. Get the full details at this article: http://www.last-child.com/intuits-accessibility-champion-program/
This presentation was created for the Rotary Club of San Francisco to highlight research being done today for assistive technology and how it could appear in mainstream products and services in the future.
Inclusive customer interviews make it your friday taskTed Drake
Customer research has been a core part of Intuit from the earliest days of the company. In the 1980’s Intuit engineers would hang out at computer stores to find people buying Quicken software and ask if they could follow them home to watch their installation process to learn
about pain points and opportunities. Kurt Walecki, Intuit VP of Design, described the importance:
From the very beginning, Intuit has done user research both to understand how customers are using their current products and to identify customers’ unmet needs, allowing them to introduce new products to the market to satisfy them.
Every product and team at Intuit uses customer research and interviews to design and build products and new functionality. Intuit’s use of Lean Startup includesthe mantra “fall in love with
the problem, not the solution”
.
The goal is to understand the customer’s pain points and missed opportunities first, expand on the problem, build prototypes, continually review with the customer to test solutions, and then promote it to a product feature. This customer focus ensures the product grows with useful features and doesn’t bloat with unnecessary technology.
Coaching and Celebrating Accessibility ChampionsTed Drake
Accessibility is
extremely
impor
t
ant
when it comes to developing applications. It is the
right of every customer to get the same experience when they interact with a product and
disability is something t
hat should never come in the way.
Engineers are the folks
responsible for making this hap
pen and hence it is extremely important for them to
be
motivated and passionate around this technology. Let us learn how Intuit does this.
Accessibility statements and resource publishing best practices csun 2019Ted Drake
Accessibility features, products and services are of limited benefit if
consumers do not know
what is available, or how to access and use them. Companies that have taken the step of
creating a website focused on accessibility are reaching out to users who need that
information. Knowing the essential components to provide a sup
portive and positive
experience for users with disabilities will enable companies to develop or improve their
accessibility websites.
Intuit is in the process of developing an acc
essibility statement and resource center.
Rather
than reinvent the wheel, decided to research what other technology, e
-
commerce, finance,
transportation, and educational companies have done to see what works and what does not.
Raising Accessibility Awareness at IntuitTed Drake
This presentation was given for the Bay Area Accessibility and Inclusive Design Meetup group to share Intuit's journey to expand accessibility education and ownership.
Matt May tweeted an observation in 2016 introducing Trickle-Down Accessibility and recognized prioritizing our blind customers could lead to less support for others.
Focusing on screen reader accessibility has distinct advantages for product developers. If your application works with a screen reader, it should also be usable with a keyboard, voice recognition, and switch control devices. Screen reader accessibility also falls in line with automated testing tools.
However, there are many disabilities, and assistive technologies, that are not necessarily benefited by this focus on the blind/low-vision community. Color contrast, closed captioning, readability, consistency in design, user customization, session timeouts, and animation distraction are just a few examples of concerns that often go unaddressed.
Accessibility metrics Accessibility Data Metrics and Reporting – Industry Bes...Ted Drake
Accessible version: http://www.last-child.com/a11y-data-metrics/
Learn how top companies are tracking and graphing product accessibility progress and incorporating data from automated, manual, and user testing to create management dashboards.
Mystery Meat 2.0 – Making hidden mobile interactions accessibleTed Drake
Mystery Meat was the unsavory term for hiding menus behind a parent link. Learn about today’s mobile version and how to make it accessible.
Accessible version: http://www.last-child.com/mystery-meat-2-accessible/
React Native Accessibility - San Diego React and React Native MeetupTed Drake
This presentation was created by Poonam Tathavadkar and Ted Drake for the San Diego React and React Native meetup to introduce mobile accessibility and how to use React Native's functions to build accessible Android and iOS applications.
Ubiquitous Transactions - Financial Future and AccessibilityTed Drake
This short presentation was created for a financial panel at the m-enabling summit 2016. It introduces some new and upcoming standards that could simplify financial transactions and thus making them more accessible. Please see the accessible version of this presentation http://www.last-child.com/ubiquitous-transactions/
Hello everyone! I am thrilled to present my latest portfolio on LinkedIn, marking the culmination of my architectural journey thus far. Over the span of five years, I've been fortunate to acquire a wealth of knowledge under the guidance of esteemed professors and industry mentors. From rigorous academic pursuits to practical engagements, each experience has contributed to my growth and refinement as an architecture student. This portfolio not only showcases my projects but also underscores my attention to detail and to innovative architecture as a profession.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
17. Readability vs. Actionable
Intuit uses Orange for primary call to action
Orange gets muddy at 4.5:1
Orange provides visual contrast against blue/black
typography.
Clear call to action
● Chemo Brain
● Low-vision
● Cognitive
18.
19.
20. White vs Black Text
The Myths of Color Contrast Accessibility
vs.
There is no “Myths of Color Contrast Accessibility”
White text vs Black Text can affect
Readability
So does using an accessible background
21. Placeholder text - Suggested value
● Light enough to differentiate with
pre-filled data
● Dark enough to read
Use descriptive string for important
details
Do not use as a label.
22. Visual Hierarchy
Size and Scale
Color and Contrast
Typographic Hierarchy
Spacing, Proximity, and Negative Space
Alignment
Repetition
24. Overlapping Link Requirements
● Link to background: 4.5:1
● Link to body text: 3:1
● Link states need 4.5:1 and be distinct
This leaves a small spectrum of colors.
Normal: #3344dd
Hover/Focus/Active:
#bb1122
Visited: #884488
Body: #000000
Background: #FFFFFF
25. Don’t Depend on Color
● Underline inline links
● Visited link icon
a:visited:after {
content: " 2713 ";
}
28. I would like to suggest having an option to change the color of the text.
Right now the text is to light for me to read and really starting to strain
my eyes. If there is a way can you please let me know ASAP! Thank
you.
Working in quickbooks is killing my eyes. Can you make the fonts bolder and
easier to see ?
the font color is grey - there is not enough contrast to clearly see the rows of
numbers when one is staring at the screen all day.
the biggest problem i have your fonts on background are to light
COLOR ON QUICKBOOKS ONLINE TO WAY TOO LIGHT, CAN HARDLY
READ IT. HOW DO I MAKE IT DARKER?
Listen to your
customers!
32. That’s simply unreadable
Less than 2:1
Nothing should be below 2:1.
Even disabled elements.
2:1 to 3:1
Need justification (disabled, placeholder)
33. Start a conversation… Today!
3:1 to 4:1
Need to be updated (Heading?)
4:1 to 4.5:1
Why? Branding? Background color?
34. Today’s Action Items
● Automated testing is great, but doesn’t provide scale
● Prioritize below 3:1
○ Provide clear strategies to PM
● Listen to your customers
○ Prioritize their complaints
● Empower Inclusive Design
○ Don’t depend on color
○ Get involved early in color branding discussions
● Bring Designers and Engineers together.
Editor's Notes
“I want to respectfully acknowledge the Muwekma Ohlone People, who have stewarded this land (San Francisco Bay Area) throughout the generations.”
85% of pages have low contrast as determined by automated testing
This was the analysis done by the WebAim 1 million. It’s a scary number, but is it as bad it sounds?
https://cdn2.hubspot.net/hubfs/5626219/SOAR%20/Diamond_SOAR_Report_2019.pdf?__hstc=140961197.4eb6f7e11830026693b0ccb50273d9a7.1575437116231.1588716534477.1588954148196.56&__hssc=140961197.1.1588959683100&__hsfp=3483602598&hsCtaTracking=f910bb7d-ac2b-4ee1-ba92-dc408fc5e819%7C27a2fc5b-e0ad-4bd7-9aa4-3c00abd9867e
https://webaim.org/projects/million/#contrast
Intuit home page
6 errors with Wave
2 errors with Axe
The white on blue errors are probably triggered by an opacity transition when the page loads.
The second section is caused by placing white text on a grey background and lazy-loading the dark image.
Google.com has two contrast errors with Wave, for having a white . on a white background. But this is also using aria-hidden and is probably some kind of tracker.
QQ has lots of color contrast issues
Axe: 67
Wave: 81
Most of them are 4.42:1 instead of 4.5:1. The difference is not visible
There are still a lot of issues
Call to Action buttons
Warm colors, such as orange advance on the screen
Cool colors, such as blue recede on the screen.
This is one reason why orange call to action buttons have great strength
https://sites.google.com/site/scienceofcolour/how-colors-advance-and-recede-in-art
https://uxmovement.com/buttons/the-myths-of-color-contrast-accessibility/
And rebuttal
https://www.creativejuiz.fr/blog/en/user-experience/there-is-no-myths-of-color-contrast-accessibility by Geoffrey Crofte
There are problems with
https://visme.co/blog/visual-hierarchy/
Size and Scale.
Color and Contrast are appropriate in this talk
Larger text can have lower contrast (3:1) and still be readable
Lower contrast and lighter colors can differentiate primary and secondary content
Sometimes a link color is good in the primary section, but misses 4.5:1 in the secondary content (footer)
https://visme.co/blog/visual-hierarchy/
Size and Scale.
Color and Contrast are appropriate in this talk
Larger text can have lower contrast (3:1) and still be readable
Lower contrast and lighter colors can differentiate primary and secondary content
Sometimes a link color is good in the primary section, but misses 4.5:1 in the secondary content (footer)
Technique G183, which states, “Using a contrast ratio of 3:1 with surrounding text and providing additional visual cues on focus for links or controls where color alone is used to identify them.”
https://webaim.org/blog/wcag-2-0-and-link-colors/
Normal: #3344dd
Hover/Focus/Active: #bb1122
Visited: #884488
Don’t alienate your design teams by only focusing on color. That is just one aspect of inclusive design and you risk alienating them. Especially when limited to an official color palette.
Focus on empowering designers to consider the full spectrum of inclusive design and make yourself a resource, not a thorn in their side.
The first step is to look at what your customers are saying. Sarah Margolis-Greenbaum shows how to search your voice of customer channel to find important feedback https://blogs.intuit.com/blog/2020/04/28/how-to-find-valuable-accessibility-feedback-in-slack/
How do I convince my boss that grey font is legible https://graphicdesign.stackexchange.com/questions/81583/how-do-i-convince-my-boss-that-grey-font-is-legible
https://www.sitepoint.com/community/t/why-are-so-many-sites-using-gray-text/4667
http://xahlee.info/js/web_design_gray_on_white.html
https://uxmovement.com/content/why-your-gray-text-should-never-exceed-46-brightness/
https://www.wired.com/2016/10/how-the-web-became-unreadable/
https://askleo.com/coping-with-gray-text/