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THE ROAD TO BUYING
100 CARS PER MONTH
Build a reliable and sustainable private-party acquisition strategy that
combines technology, people, and performance metrics to source
inventory that sells faster with higher gross per copy.
THE ROAD TO BUYING 100 CARS A MONTH
Danny Zaslavsky Sean V. Bradley
PART I PART II
One Dealer’s Journey
to 100 Cars a Month
CRM, HR, and Training
Processes for the VBC
MANAGING PARTNER, VINCUE
GENERAL MANAGER, COUNTRY HILL MOTORS
PRESIDENT, DEALER SYNERGY
SEANB@DEALERSYNERGY.COM | (267) 319-6776
THE ROAD TO BUYING 100 CARS A MONTH
WHERE HAVE ALL
THE CARS GONE?
Increasing competition, auction costs, delivery, processing, etc.
AUCTIONS
Point of diminishing return / scalability.
PARTNERS
Wholly dependent on inventory availability
TRADE-INS
THE ROAD TO BUYING 100 CARS A MONTH
PRIVATE PARTY ACQUISISION
THE ROAD TO BUYING 100 CARS A MONTH
2018 • Started crawling Craigslist for private party listings
• Better understanding of inbound vs outbound best
practices
2020
2016
• Committed to private-party buying strategy
• Hired dedicated buying agents
• Incentivized private-party acquisitions
• Implemented VinCue Vehicle Buying Center™
• Engaged in agile product development
• Redesign payment plans for inbound/outbound
0-30
CARS / MO
30-50
CARS / MO
THE ROAD TO BUYING 100 CARS A MONTH
WHERE WE ARE TODAY
4Full-time
Buying Agents
PPA
Per Month
Avg Increase
Front-End Gross
Avg Turn
on PPA
THE ROAD TO BUYING 100 CARS A MONTH
TECHNOLOGY PROCESSES
LEAD GEN PEOPLE
Vehicle Buying
Center
VBC™
THE ROAD TO BUYING 100 CARS A MONTH
LEAD GEN
1. Funny / Engaging Content
2.Multi-Channel Marketing
3. Digital Front Door (Landing Page)
4.Measure, Adjust, Reinvest
Buy Cars from the
Public
Content
Anchor
Ad
Social
Clips
TV Clip
Radio
Channels
YouTube
Facebook /
Instagram
TV
Radio
Google
Ads
Messages
Get Rid of
Payment
Cash Now
Life Change
Funnel
Landing Page
KBB ISO
VinCue VBC™
THE ROAD TO BUYING 100 CARS A MONTH
CONTENT
ANCHOR AD
SHORT AD
SHORT AD
REFERRAL AD
TESTIMONIAL
TESTIMONIAL
THE ROAD TO BUYING 100 CARS A MONTH
MULTI-CHANNEL MARKETING
ü SOCIAL MEDIA
ü EMAIL MARKETNIG AUTOMATION
ü DIGITAL VIDEO
ü TELEVISION & RADIO
ü PRINT & MAIL
ü IN-PERSON EVENTS
THE ROAD TO BUYING 100 CARS A MONTH
DIGITAL FRONT DOOR
THE ROAD TO BUYING 100 CARS A MONTH
PEOPLE
What makes a great salesperson does not
necessarily make a great VBC agent.
Look for the heart of an educator.
Use empathy to help sellers solve problems.
Structure pay-plans accordingly.
THE ROAD TO BUYING 100 CARS A MONTH
MOTIVATORS
Does your seller want to…
Get rid of a car they don’t need or want?
Get rid of a car payment?
Get cash money now?
Trade?
Adjust to a major life change?
#SCOOTERLIFE
THE ROAD TO BUYING 100 CARS A MONTH
PROCESSES
Inbound PPA
Outbound PPA
Offers / Negotiation
Schedule Appointments
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
VBC ONBOARDING
VBC™ Coordinator, Agent, &
Manager Job Descriptions
Inbound / Outbound KPIs &
Payment Plans
CRM Setup & DMS Reporting
VBC™ Agent Messaging,
Coaching, & Training
VBC™ Process Documentation
& Forms / Consents
VBC™ Advertising
THE ROAD TO BUYING 100 CARS A MONTH
Real-Time Offer
• Communicate directly with the seller
• Fast Cash v. Trade v. Private Sale
• Pros & Cons of Private Sale
• Live Market Comparables
• Sold Retail Transactions
THE ROAD TO BUYING 100 CARS A MONTH
I
N
B
O
U
N
D
Digital Front Door
Vehicle Info
Instant Offer
Working Leads
Craigslist, Facebook,
AutoTrader
Leads Working
Appraisals
Acquired
O
U
T
B
O
U
N
D
THE ROAD TO BUYING 100 CARS A MONTH
I
N
B
O
U
N
D
KBB ICO
Vendor 1
Vendor 2
VinCue VBC
O
p
p
y
s
C
o
n
n
e
c
t
i
o
n
s
A
p
p
t
.
A
c
q
.
%
A
c
q
Craigslist Only
Facebook Only
CarGurus Only
VinCue VBC
O
p
p
y
s
C
o
n
n
e
c
t
i
o
n
s
A
p
p
t
.
A
c
q
.
%
A
c
q
KEY PERFORMANCE
INDICATORS
KEY PERFORMANCE
INDICATORS
O
U
T
B
O
U
N
D
THE ROAD TO BUYING 100 CARS A MONTH
Reportable Channels
• Auction
• Trade
• Dealer Network
• VBC (incl. Off Lease, Service)
Sold by Date Range / Channel
• # Units / Avg Gross / Avg Turn
In Stock by Channel
• # Units / Cost / Price to Market
DMS
REPORTING
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING
100 CARS A MONTH
+$1,200 Avg Gross/copy
+
Save $500 Auctions Costs/car
x
100 Cars/month
=
$170k/mo Lift
20-30/MO 20-30/MO 20-30/MO 20-30/MO
+ + +
THE ROAD TO BUYING 100 CARS A MONTH
Danny Zaslavsky Sean V. Bradley
PART I PART II
One Dealer’s Journey
to 100 Cars a Month
CRM, HR, and Training
Processes for the VBC
MANAGING PARTNER, VINCUE
GENERAL MANAGER, COUNTRY HILL MOTORS
PRESIDENT, DEALER SYNERGY
SEANB@DEALERSYNERGY.COM | (267) 319-6776
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
THE ROAD TO BUYING 100 CARS A MONTH
PART I PART II
• Lead Generation &
Marketing
• Finding the Right People
• Establishing Clear Process
• Utilize the Right Tools
• How & Where to Find the
Right VBC Agents
• Proper VBC CRM Setup
• Onboarding & Training VBC
Agents
Danny Zaslavsky Sean V. Bradley
MANAGING PARTNER, VINCUE
GENERAL MANAGER, COUNTRY HILL MOTORS
PRESIDENT, DEALER SYNERGY
SEANB@DEALERSYNERGY.COM | (267) 319-6776
THE ROAD TO BUYING 100 CARS A MONTH
Danny Zaslavsky Sean V. Bradley
THANK YOU
OPEN TO Q&A
MANAGING PARTNER, VINCUE
GENERAL MANAGER, COUNTRY HILL MOTORS
PRESIDENT, DEALER SYNERGY
SEANB@DEALERSYNERGY.COM | (267) 319-6776
THE ROAD TO BUYING 100 CARS A MONTH
Danny Zaslavsky
MANAGING PARTNER, VINCUE
GENERAL MANAGER, COUNTRY HILL MOTORS
@VINCUEAUTO #BYDEALERSFORDEALERS
DANNY@DEALERCUE.COM | (913) 808-7008
THE ROAD TO BUYING 100 CARS A MONTH

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The Road to Buying 100 Cars Per Month

  • 1. THE ROAD TO BUYING 100 CARS PER MONTH Build a reliable and sustainable private-party acquisition strategy that combines technology, people, and performance metrics to source inventory that sells faster with higher gross per copy.
  • 2. THE ROAD TO BUYING 100 CARS A MONTH Danny Zaslavsky Sean V. Bradley PART I PART II One Dealer’s Journey to 100 Cars a Month CRM, HR, and Training Processes for the VBC MANAGING PARTNER, VINCUE GENERAL MANAGER, COUNTRY HILL MOTORS PRESIDENT, DEALER SYNERGY SEANB@DEALERSYNERGY.COM | (267) 319-6776
  • 3. THE ROAD TO BUYING 100 CARS A MONTH WHERE HAVE ALL THE CARS GONE? Increasing competition, auction costs, delivery, processing, etc. AUCTIONS Point of diminishing return / scalability. PARTNERS Wholly dependent on inventory availability TRADE-INS
  • 4. THE ROAD TO BUYING 100 CARS A MONTH PRIVATE PARTY ACQUISISION
  • 5. THE ROAD TO BUYING 100 CARS A MONTH 2018 • Started crawling Craigslist for private party listings • Better understanding of inbound vs outbound best practices 2020 2016 • Committed to private-party buying strategy • Hired dedicated buying agents • Incentivized private-party acquisitions • Implemented VinCue Vehicle Buying Center™ • Engaged in agile product development • Redesign payment plans for inbound/outbound 0-30 CARS / MO 30-50 CARS / MO
  • 6. THE ROAD TO BUYING 100 CARS A MONTH WHERE WE ARE TODAY 4Full-time Buying Agents PPA Per Month Avg Increase Front-End Gross Avg Turn on PPA
  • 7. THE ROAD TO BUYING 100 CARS A MONTH TECHNOLOGY PROCESSES LEAD GEN PEOPLE Vehicle Buying Center VBC™
  • 8. THE ROAD TO BUYING 100 CARS A MONTH LEAD GEN 1. Funny / Engaging Content 2.Multi-Channel Marketing 3. Digital Front Door (Landing Page) 4.Measure, Adjust, Reinvest Buy Cars from the Public Content Anchor Ad Social Clips TV Clip Radio Channels YouTube Facebook / Instagram TV Radio Google Ads Messages Get Rid of Payment Cash Now Life Change Funnel Landing Page KBB ISO VinCue VBC™
  • 9. THE ROAD TO BUYING 100 CARS A MONTH CONTENT ANCHOR AD SHORT AD SHORT AD REFERRAL AD TESTIMONIAL TESTIMONIAL
  • 10. THE ROAD TO BUYING 100 CARS A MONTH MULTI-CHANNEL MARKETING ü SOCIAL MEDIA ü EMAIL MARKETNIG AUTOMATION ü DIGITAL VIDEO ü TELEVISION & RADIO ü PRINT & MAIL ü IN-PERSON EVENTS
  • 11. THE ROAD TO BUYING 100 CARS A MONTH DIGITAL FRONT DOOR
  • 12. THE ROAD TO BUYING 100 CARS A MONTH PEOPLE What makes a great salesperson does not necessarily make a great VBC agent. Look for the heart of an educator. Use empathy to help sellers solve problems. Structure pay-plans accordingly.
  • 13. THE ROAD TO BUYING 100 CARS A MONTH MOTIVATORS Does your seller want to… Get rid of a car they don’t need or want? Get rid of a car payment? Get cash money now? Trade? Adjust to a major life change? #SCOOTERLIFE
  • 14. THE ROAD TO BUYING 100 CARS A MONTH PROCESSES Inbound PPA Outbound PPA Offers / Negotiation Schedule Appointments
  • 15. THE ROAD TO BUYING 100 CARS A MONTH
  • 16. THE ROAD TO BUYING 100 CARS A MONTH VBC ONBOARDING VBC™ Coordinator, Agent, & Manager Job Descriptions Inbound / Outbound KPIs & Payment Plans CRM Setup & DMS Reporting VBC™ Agent Messaging, Coaching, & Training VBC™ Process Documentation & Forms / Consents VBC™ Advertising
  • 17. THE ROAD TO BUYING 100 CARS A MONTH Real-Time Offer • Communicate directly with the seller • Fast Cash v. Trade v. Private Sale • Pros & Cons of Private Sale • Live Market Comparables • Sold Retail Transactions
  • 18. THE ROAD TO BUYING 100 CARS A MONTH I N B O U N D Digital Front Door Vehicle Info Instant Offer Working Leads Craigslist, Facebook, AutoTrader Leads Working Appraisals Acquired O U T B O U N D
  • 19. THE ROAD TO BUYING 100 CARS A MONTH I N B O U N D KBB ICO Vendor 1 Vendor 2 VinCue VBC O p p y s C o n n e c t i o n s A p p t . A c q . % A c q Craigslist Only Facebook Only CarGurus Only VinCue VBC O p p y s C o n n e c t i o n s A p p t . A c q . % A c q KEY PERFORMANCE INDICATORS KEY PERFORMANCE INDICATORS O U T B O U N D
  • 20. THE ROAD TO BUYING 100 CARS A MONTH Reportable Channels • Auction • Trade • Dealer Network • VBC (incl. Off Lease, Service) Sold by Date Range / Channel • # Units / Avg Gross / Avg Turn In Stock by Channel • # Units / Cost / Price to Market DMS REPORTING
  • 21. THE ROAD TO BUYING 100 CARS A MONTH THE ROAD TO BUYING 100 CARS A MONTH +$1,200 Avg Gross/copy + Save $500 Auctions Costs/car x 100 Cars/month = $170k/mo Lift 20-30/MO 20-30/MO 20-30/MO 20-30/MO + + +
  • 22. THE ROAD TO BUYING 100 CARS A MONTH Danny Zaslavsky Sean V. Bradley PART I PART II One Dealer’s Journey to 100 Cars a Month CRM, HR, and Training Processes for the VBC MANAGING PARTNER, VINCUE GENERAL MANAGER, COUNTRY HILL MOTORS PRESIDENT, DEALER SYNERGY SEANB@DEALERSYNERGY.COM | (267) 319-6776
  • 23. THE ROAD TO BUYING 100 CARS A MONTH
  • 24. THE ROAD TO BUYING 100 CARS A MONTH
  • 25. THE ROAD TO BUYING 100 CARS A MONTH
  • 26. THE ROAD TO BUYING 100 CARS A MONTH
  • 27. THE ROAD TO BUYING 100 CARS A MONTH
  • 28. THE ROAD TO BUYING 100 CARS A MONTH
  • 29. THE ROAD TO BUYING 100 CARS A MONTH
  • 30. THE ROAD TO BUYING 100 CARS A MONTH
  • 31. THE ROAD TO BUYING 100 CARS A MONTH
  • 32. THE ROAD TO BUYING 100 CARS A MONTH PART I PART II • Lead Generation & Marketing • Finding the Right People • Establishing Clear Process • Utilize the Right Tools • How & Where to Find the Right VBC Agents • Proper VBC CRM Setup • Onboarding & Training VBC Agents Danny Zaslavsky Sean V. Bradley MANAGING PARTNER, VINCUE GENERAL MANAGER, COUNTRY HILL MOTORS PRESIDENT, DEALER SYNERGY SEANB@DEALERSYNERGY.COM | (267) 319-6776
  • 33. THE ROAD TO BUYING 100 CARS A MONTH Danny Zaslavsky Sean V. Bradley THANK YOU OPEN TO Q&A MANAGING PARTNER, VINCUE GENERAL MANAGER, COUNTRY HILL MOTORS PRESIDENT, DEALER SYNERGY SEANB@DEALERSYNERGY.COM | (267) 319-6776
  • 34. THE ROAD TO BUYING 100 CARS A MONTH Danny Zaslavsky MANAGING PARTNER, VINCUE GENERAL MANAGER, COUNTRY HILL MOTORS @VINCUEAUTO #BYDEALERSFORDEALERS DANNY@DEALERCUE.COM | (913) 808-7008
  • 35. THE ROAD TO BUYING 100 CARS A MONTH