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The Psychology of Storytelling
Presented by Stephen Follows Creative Director of Catsnake
stephen@catsnake.com @stephenfollows28th June 2018
2
stephen@catsnake.com
Stephen Follows, creative director at Catsnake
• Catsnake is a story agency, focusing on the third sector and social impact
3
stephen@catsnake.com
3 Why stories matter
4
stephen@catsnake.com
The three truths about stories
We all enjoy stories
Deep down, on a primal level
Stories inspire action
Far more than logic or reason
Stories affect us
We feel connected and
personally involved
5
stephen@catsnake.com
Once upon a time…
6
stephen@catsnake.com
… in a land long ago…
250,000B.P.
200,000B.P.
100,000B.P.
10,000B.P.
PresentDay
Homo
sapiens
Stone
tools
Mitochondrial
Eve
Fully modern
humans
Farming Brexit
Fudge
iPhones
Spoken
language
150,000B.P.
50,000B.P.
7
stephen@catsnake.com
… humans evolved tales
• The love of stories is hard-wired into our brains
• Evolution has made the most important things deeply enjoyable
– Fuel became cuisine
– Procreation became sex
– Survival techniques became stories
8
stephen@catsnake.com
8 What is a story?
9
stephen@catsnake.com
What’s a story?
An account of imaginary or real
people and events
told for entertainment
10
stephen@catsnake.com
11
12
stephen@catsnake.com
12 What makes people share content?
13
stephen@catsnake.com
• Practical Value
• Social currency
• Triggers
Elements which make a story more shareable
Tap into your audiences’ inner caveman
Make people look good when they share
Tap into familiar items to trigger associations
14
stephen@catsnake.com
Triggers in Hollywood movies
15
stephen@catsnake.com
• Practical Value
• Social currency
• Triggers
• Public
Elements which make a story more shareable
Tap into your audiences’ inner caveman
Make people look good when they share
Tap into familiar items to trigger associations
Being seen to share, and feeling included
16
stephen@catsnake.com
How to crush a soul and not be fired
17
stephen@catsnake.com
• Practical Value
• Social currency
• Triggers
• Public
• Emotion
Elements which make a story more shareable
Tap into your audiences’ inner caveman
Make people look good when they share
Tap into familiar items to trigger associations
Being seen to share, and feeling included
When we care, we share
18
stephen@catsnake.com
The emotions that cause action
High Arousal Low Arousal
Positive
Awe
Excitement
Amusement
Contentment
Negative
Anger
Anxiety
Sadness
19
stephen@catsnake.com
The Golden Theme
• Everyone suffers from bouts of loneliness
• We’re social animals and sensitive to threats of becoming ostracised
• The Golden Theme is…
We Are All The Same
20
stephen@catsnake.com
Stay in touch
For these slides, or to just swap stories,
email me at stephen@catsnake.com
Twitter @StephenFollows
Psychology of
communications
- tools from the Behavioural Sciences
28 June 2018
London
#CCPsychComms
Visit the CharityComms website to
view slides from past events, see
what events we have coming up
and to check out what else we do:
www.charitycomms.org.uk

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The psychology of storytelling | Psychology of communications conference | 28 June 2018