Presentation to Devon County Council November 2012 by Dominic Campbell, FutureGov

1. The power of ideas
How digital and design are
changing local public services
November 2012
www.wearefuturegov.com

5. Find all* the links from this
presentation at…
http://delicious.com/dominic_campbell
(especially #gov20)
*if not all then most…

6. the big debate
fix the system or
create a new one
eGov 2.0 WeGov
More efficient and effective People powered public
government ‘as is’
services redefining the role
of government

7. “ We Gov ”
We believe in the power of people

8. shift from
public institutions
to focusing on
public value

9. shift from thinking about
command and
control
to focusing on creating
relationships

10. power of many minds for….
Minor service
Service
change
redesign
Social
Collaboration
innovation

11. Some experience
Digital and design with purpose

12. www.patchworkhq.com
@patchworkhq

13. Where we started from – September 2009
www.patchworkhq.com

14. The Question
How can we free up people involved in
safeguarding to prioritise their time with
clients, join up services around children
and families and surface patterns for
earlier intervention sooner?
www.patchworkhq.com

15. The Munro Review and Policy Landscape
from this…
Ref: Prof Sue White, University of Birmingham www.patchworkhq.com

16. Co-design

17. Human networks matter
Other
Rela%ve
Agency
GP/
health
visitor
Neighbour
Detec%ve
Sergeant
Mother
Peers
Child
Social
Worker
Youth
Worker
Teacher
www.patchworkhq.com

18. The design
1
www.patchworkhq.com

20. Patchwork as a Munro Exemplar
“Whilst it will always be necessary to have systems
for storing documents, recording events and
decisions and gather data, it is important that the
use of technology does not become reduced to
these important but rather static functions. There is
growing evidence of smaller scale, pilot design
projects. It would be useful to illustrate this with an
exemplar…”
The Munro Review of Child Protection Progress Report: Moving towards
a child centred system
www.patchworkhq.com

21. “USE THE INTERNET TO
GET OFF THE INTERNET”
SCOTT HEIFERMAN
www.wearefuturegov.com

22. People powered public services

25. Crowdsourcing civic innovation

26. Set Challenges
Share Ideas
Connect and Organise

28.
Hello!
Social Innovation Camp is pioneering the use of web-based
pressing social problems, bringing digital tools to those who wo
social change and stimulating widespread adoption of digital inno
This is Denise… Through unusual, creative events Social Innovation Camp bring
most talented web developers and designers with leading exp
innovation sector to help build cutting-edge, web-based tools a
benefits of Web 2.0 technology to education, healthcare, enviro
•
Relapsing-remitting multiple sclerosis (MS)
local communities.
diagnosed in 2003 How it works
Twice a year we run a Social Innovation Camp weekend where
• MS is a neurological condition that’s each case
unpredictable, variable and different in
to accelerate six early-stage ideas for socially-innovative, web-ba
prototypes in just 48 hours.
The six ideas are selected by the Social Innovation Camp
• Symptoms include: fatigue, weakness, and
numbness, visual disturbance, poor balance
submitted by the public. Social Innovation Camp participant
challenge of creating online social ventures based on these ide
days – complete with working software, business model and mar
vertigo Our teams then pitch what they have built for the chance to be
two winners who have shown the greatest potential over the cou
• Use wide tasks more manageable
day-to-day
range of assistive equipment to make
The Social Innovation Camp Express
The Social Innovation Camp takes about four months to run: rig
for ideas to the weekend itself.
But on Tuesday, we’re going to be bringing the Express versio
www.enabledbydesign.org
blog:
hDp://enabledbydesign.org/blog
twitter: hDp://twiDer.com/enabledby
the whole lot in just over an hour: We’ll be helping participants
they’d tackle some of the most pressing needs in their communit

31. @DominicCampbell
dom@wearefuturegov.com