For more than twenty years, millions of managers in Fortune 500 companies and small businesses nationwide have followed The One Minute Manager's techniques, thus increasing their productivity, job satisfaction, and personal prosperity. These very real results were achieved through learning the management techniques that spell profitability for the organization and its employees. The One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Reprimands. The book also presents several studies in medicine and the behavioral sciences that clearly explain why these apparently simple methods work so well with so many people. By the book's end you will know how to apply them to your own situation and enjoy the benefits.

1. The One Minute
Manager
Kenneth Blanchard
&
Spencer Johnson

2. “People Who Feel Good
About Themselves –
Produce Good Results”

3. Three Secrets
One Minute Goal Setting
One Minute Praising
One Minute Reprimand

4. One Minute Goal Setting:
Make clear what our responsibilities are
and what we are being held accountable
for

5. Agree on the goals

6. Describe what good
behavior looks like

7. Write goals in 250
words or less

8. Give feedback
Look at performance, see how it matches
the goals

9. “Everyone Is A Potential
Winner,
Some People are Disguised
as Losers,
Don’t Let Their
Appearances Fool You”

10. One Minute Praising:
Catch them doing right and
praise them

11. Be Immediate, Don’t save it
till later

12. Describe what they did right

13. Share your feelings about
what they did right and how it
helps the organization and the
other people who work there

14. Encourage them to do
more of the same

15. “Help People Reach
Their Full Potential –
Catch Them Doing
Something Right”

16. One Minute Reprimand:
Tough on performance not tough on the
person

17. “Goals Begin Behaviors –
Consequences Maintain
Behavior”

18. Be immediate, specific and
describe the poor performance

19. Tell them how you feel
about what they did wrong

20. Encourage them and remind
them how much you still
value them as a person

21. Let them know it is over

22. “We Are Not Just Our
Behavior – We Are The
Person Managing Our
Behavior”

23. “The Best Minute I Spend
Is The One I Invest In
People”