The Art of
Coaching Employees

To truly understand the art
of coaching…

…you also need to understand
what it isn’t.

Coaching is Coaching Coaching isn’t
Managing 1

Coaching is Coaching Managing is
about the process. Coaching isn’t Managing

Coaching is Coaching When you
manage, you make sure your employee is fulfilling their job responsibilities. Coaching isn’t Managing

But

Coaching isn’t Managing Coaching is…
Coaching is about the person.

Coaching isn’t Managing When you
coach, you help your employee reach his or her highest potential. Coaching is…

Coaching isn’t Managing By helping
them see and understand the obstacles preventing them from success. Coaching is…

Coaching is Coaching Coaching isn’t
Training 2

Coaching is Coaching Coaching isn’t
Training Training is about skill building.

Coaching is Coaching Coaching isn’t
Training It's telling your employee how to improve a particular skill.

But

Coaching isn’t Training Coaching is
about discovering what may be preventing your employee from learning a new skill. Coaching is…

Coaching isn’t Training When you
coach, you do a whole lot of asking...and very little telling. Coaching is…

Coaching is Coaching Coaching isn’t
Mentoring 3

Coaching is Coaching Mentoring is
about passing on your experiences. Coaching isn’t Mentoring

Coaching is Coaching Usually to
a more junior employee in order to help them build business acumen. Coaching isn’t Mentoring

But

Coaching isn’t Mentoring Coaching is
all about giving an employee room. Coaching is…

Coaching isn’t Mentoring When you
coach, you let them use their own expertise to grapple with problems and discover their own solutions. Coaching is…

Coaching is Coaching Coaching isn’t
Counseling 4

Coaching is Coaching Coaching isn’t
Counseling Counseling is looking at their past.

Coaching is Coaching Coaching isn’t
Counseling When you counsel, you break down the past to discover what could be affecting their current behavior.

But

Coaching isn’t Therapy Coaching is
looking at their future. Coaching is…

Coaching isn’t Therapy When you
coach, you look at their present behavior to discover what could effect their future success. Coaching is…

Side Note:

Even though you're not a
counselor, you may need to get personal when you coach.

In 2009, the Harvard Business
Review published findings that said…

76% of executive coaches report
that they regularly talk about personal matters.

When coaching, you have to
look at your employee holistically...

not as an emotionless worker
bee.

And sometimes, you have to
wear multiple hats at once for a given situation.

Stay tuned!

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