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PEOPLE
THE HABITS OF
HIGHLY
7
EFFECTIVE
Character
Ethic
Personality
Ethic
INSIDE-OUT
Character
Ethic
Personality
Ethic
INSIDE-OUT
Integrity, humility, fidelity,
temperance, courage, justice,
patience, industry, simplicity,
modesty and the Golden Rule
Character
Ethic
Personality
Ethic
INSIDE-OUT
Success became more a function
of personality, of public image,
attitudes and behaviors, skills and
techniques that lubricate the process of
human Interaction.
The Power of
Paradigm
Means a model, theory,
perception, assumption or
frame of reference
The Power of
Paradigm
It is the way we “see” the world —
not in terms of sight, but in
perceiving, understanding,
interpreting
A New Level
ofThinking
A New Level
ofThinking
The significant problems we face cannot
be solved at the same level of thinking
we were at when we created them
We need a new level of thinking — a paradigm
based on the principles that accurately describe the territory
of effective human being and interacting — to solve
these deep concerns.
HABITS
Knowledge
(What to,Why to)
Skills
(How to)
Desire
(Want to)
Habits have a
tremendous gravity
pull
The Maturity
Continuum
The Maturity
Continuum
dependence is the paradigm
of you — you take care of me; you come through for
me, you didn’t come through; I blame you for the results.
The Maturity
Continuum
Independence is the paradigm of I — I can do it; I
am responsible; I am self-reliant; I can choose.
The Maturity
Continuum
Interdependence is the paradigm of we — we can do
it; we can cooperate; we can combine our talents and
abilities and create something greater together.
“You are respons-able: able to choose your response!”
Be Proactive1
Habit
Highly proactive people do not blame circumstances,
conditions or conditioning for their behavior
Reactive people are often affected by their
physical environment.
You can choose your language
Reactive:
I must
If only
They made me
If I had
Proactive:
I prefer
I will
I choose
I can be
Circle of influence
Circle of Concern
Circle of influence
Circle of Concern
Within ourCircle of Concern are
some things over which we have no control and
some we can do something about.
Circle of influence
Circle of Concern
We could separate those from things in which we
have no mental or emotional involvement by creating a
“Circle of Concern.”
Circle of Influence
PROACTIVE FOCUS
(Positive energy enlarges the
circle of Influence)
Circle of Concern
Circle of Influence
REACTIVE FOCUS
(Negative energy enlarges
the circle of Influence)
The problem we face in one of
three areas
1.
Direct control
2.
Indirect control
3.
No control
The problem we face in one of
three areas
1.
Direct control
2.
Indirect control
3.
No control
The problem we face in one of
three areas
1.
Direct control
2.
Indirect control
3.
No control
The problem we face in one of
three areas
1.
Direct control
2.
Indirect control
3.
No control
Proactivity: The 30-
Day Test
Proactivity: The 30-
Day Test
For 30 days, work only in your Circle of Influence.
Make small commitments and keep them.
Begin With the End in Mind2
Habit
To begin with the end in mind means to start with a
clear understanding of your destination
Begin With the End in Mind2
Habit
To begin with the end in mind means to start with a
clear understanding of your destination
“Begin with the end in mind” is based on the principle
that all things are created twice.There is a mental or
first creation, and a physical or second creation.
Begin With the End in Mind2
Habit
To begin with the end in mind means to start with a
clear understanding of your destination
Look at a business:
If you want to have a successful enterprise, you
must clearly define what you’re trying to accomplish.
CENTER
Power
Wisdom Guidance
Security
CENTER
Power
Wisdom Guidance
Security
Your sense of worth, identity, emotional
anchor, self-esteem, basic personal strength or lack of it.
CENTER
Power
Wisdom Guidance
Security
Your source of direction in life, an internal
frame of reference that includes standards or principles
or implicit criteria that govern moment-by-moment
decision-making and doing.
CENTER
Power
Wisdom Guidance
Security
The faculty or capacity to act, the strength
and potency to accomplish something.
CENTER
Power
Wisdom Guidance
Security
Your perspective on life, sense of balance,
judgment, discernment, comprehension.
The key to the ability to change
is a changeless sense of who you are,
what you are about and what you value
Put First Thing
First
Habit
3
Things which matter most must never be at the
mercy of things which matter least.
Goethe
Take a few minutes and write down a short answer to
each of these two questions:
2.What one thing in your business or professional life
would bring similar results?
1.What one thing could you do (that you aren’t doing
now) that if you did on a regular basis would make a
tremendous positive difference in your personal life?
Independent will makes effective self-management possible.
The Power of IndependentWill
Effective management is putting first things first.
If you are an effective manager of your self, your
discipline comes from within; it is a function of
your independent will.
First
generation
Second
generation
Third
generation
Fourth
Generation
Notes &
Checklist
Calendar &
Appointment book
Prioritization of
clarifying values
Not to manage time, but
to manage ourselves
Four Generation of Time Management
The first generation is made up of notes and
checklists, an effort to give some semblance of
recognition and inclusiveness to the many
demands placed on our time and energy.
First
generation
Second
generation
Third
generation
Fourth
Generation
Notes &
Checklist
Calendar &
Appointment book
Prioritization of
clarifying values
Not to manage time, but
to manage ourselves
Four Generation of Time Management
The second generation of time management
consists of calendars and appointment books,
reflecting an attempt to look ahead, to schedule
events and future activities.
First
generation
Second
generation
Third
generation
Fourth
Generation
Notes &
Checklist
Calendar &
Appointment book
Prioritization of
clarifying values
Not to manage time, but
to manage ourselves
Four Generation of Time Management
The third generation focuses on the prioritization
of clarifying values.
First
generation
Second
generation
Third
generation
Fourth
Generation
Notes &
Checklist
Calendar &
Appointment book
Prioritization of
clarifying values
Not to manage time, but
to manage ourselves
Four Generation of Time Management
Finally, the fourth generation is an emerging generation
that recognizes that the challenge is not to manage
time, but to manage ourselves.
First
generation
Second
generation
Third
generation
Fourth
Generation
Notes &
Checklist
Calendar &
Appointment book
Prioritization of
clarifying values
Not to manage time, but
to manage ourselves
Four Generation of Time Management
. Crisis
. Pressing problems
. Deadline-driven projects,
meetings, preparations
. Preparation
. Prevention
. Values clarification
. Planning
. Relationship building
. True re-creation
. Empowerment
. Interruptions, some
phone calls
. Some mail, some reports
. Some meetings
. Many proximate,
pressing matters
. Many popular activities
. Trivia, busywork
. Some phone calls
. Time wasters
. “Escape” activities
. Irrelevant mail
. Excessive TV
I II
III IV
Urgent Not Urgent
ImportantNotImportant
RESULT:
Stress
Burnout
Crisis Management
Always putting out fires
ii
iv
iii
i
RESULTS:
Short-term focus
Crisis Management
Reputation-chameleon character
See goals and plans as worthless
Feel victimized, out of control
Shallow or broken relationship
iii
iviii
RESULTS:
Total responsibility
Fired from jobs
Dependent on others
or Intuitions for basics
iii
iviii
RESULTS:
Visions, Perspective
Balance
Discipline
Control
Few Crisis
i ii
Delegation
Gofer
Delegation
Stewardship
delegation
Delegation
Gofer
Delegation
Stewardship
delegation
One-on-one supervision. "Go
for this, do this, do that, and tell me when it’s done.”
Delegation
Gofer
Delegation
Stewardship
delegation
Focuses on results instead of methods. It makes individuals
responsible for results and takes more time in the beginning
than gofer delegation, but it’s time well invested.
Think Win/Win4
Habit
We have committed the golden rule to memory:
Let us now commit it to life.
Edwin Markham
Lose/Win
HighLow
Win/Win
Lose/Lose Win/Lose
CONSIDERATION
Low High
COURAGE
Understand, then to be Understood5
Habit
‘Seek first to understand’ involves a
deep shift in paradigm.
Edwin Markham
“Seek first to understand” involves a deep shift in paradigm.
We typically seek first to be understood. Instead,
most people listen to the reply
Character is constantly radiating,
communicating
Character & Communication
Empathic Listening
Empathic Listening
As you learn to listen deeply to other people, you will
discover tremendous differences in perception.
Empathic Listening
Empathetic listening is powerful because it gives you
accurate data to work with. It takes time, but nowhere near the time
that it takes to back up and correct misunderstandings
when you’re already miles down the road.
Logos
The essence of seeking first to
understand and making effective
presentations
Ethos Pathos
Logos
The essence of seeking first to
understand and making effective
presentations
Ethos Pathos
your personal credibility, the
trust you inspire.
Logos
The essence of seeking first to
understand and making effective
presentations
Ethos Pathos
your empathetic side, showing you are
in alignment with the emotional thrust of another
person’s communication.
Logos
The essence of seeking first to
understand and making effective
presentations
Ethos Pathos
the reasoning part of the presentation.
Synergy6
Habit
“The whole is greater
than the sum of its parts”
1 1 3
Exercising all the other habits prepares us for the habit
of synergy.
Levels of Communication
COOPERATION
TRUST
High
Low
Low High
Defensive
(Win/Lose or Lose/Win)
Respectful
(Compromise)
Synergistic
(Win/Win)
Force Field Analysis
Restraining Forces
Driving Forces
Sharpen the Saw7
Habit
“Sometimes when I consider what tremendous
consequences come from little things … I am tempted
to think … there are no little things”
Bruce Barton
Physical
Social/Emotional
Mental
Spiritual
Self
Awareness
Conscience
Power of
Imagination
Will Power or
IndependentWill
Unique
Human
Endowments
4
1
2
3
4
A BREAK FROM
TRADITIONALWISDOM
TOWARD
7 HABITS PRINCIPLES
Habit 2
Habit 1
Habit 7
Habit 6
Habit 3
Habit 5
Habit 4
We are a product of our environment
and upbringing.
Society is the source of our values
Reactive to the tyranny of the urgent.
Acted upon by the environment.
Win-lose.
One-sided benefit.
Fight, flight, or compromise when
faced with conflict
Differences are threats.
Independence is the highest value.
Unity means sameness.
Entropy.
Burnout on one track - typically work.
We are a product of our choices to our
environment and upbringing.
Values are self-chosen and provide
foundation for decision making.
Values flow out of principles
Actions flow from that which is important
Win-win.
Mutual benefit
Communication solves problems
Differences are values and are
opportunities for synergy.
Continuous self-renewal and
self-improvement.
Paradigm Shift
Live the Seven Habits
Spend time
in Quadrant II
Follow correct
principles
Control own life
Maintain high
Emotional Bank
Account with self
and others
Maintain reserve
capacity
Be resilient
Empower and
serve others
Communicate
Empathically
Synergize with
others using a
win-win approach
Duplicity
Unkindness
Violated
expectations
Outside stress
and pressures
Time wasters
Interruptions
Pressing
problems
Crisis
Personal Immune System
Choose your
Path
Thank
You

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