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The one minute manager (1) (2)
- 1. One Minute Manager By: Kenneth Blanchard, Ph.D & Spencer Johnson, M.D. Presented by
- 2. Quote “People Who Feel Good About Themselves – Produce Good Results”
- 3. Three Secrets • One Minute Goal Setting • One Minute Praising • One Minute Reprimand
- 4. One Minute Goal Setting: Make clear what our responsibilities are and what we are being held accountable for
- 5. Agree on the goals
- 6. Describe what good behavior looks like
- 7. Write goals in 250 words or less
- 8. Look at performance, see how it matches the goals and give feedback
- 9. Quote “Everyone Is A Potential Winner, Some People are Disguised as Losers, Don’t Let Their Appearances Fool You”
- 10. One Minute Praising: Catch them doing right and praise them
- 11. Be Immediate, Don’t save it till later
- 12. Describe what they did right
- 13. Share your feelings about what they did right and how it helps the organization and the other people who work there
- 14. Encourage them to do more of the same
- 15. Quote “Help People Reach Their Full Potential – Catch Them Doing Something Right”
- 16. One Minute Reprimand: Tough on performance not tough on the person
- 17. Be immediate, specific, and describe the poor performance
- 18. Tell them how you feel about what they did wrong
- 19. Encourage them and remind them how much you still value them as a person
- 20. Let them know it is over
- 21. Quote “We Are Not Just Our Behavior – We Are The Person Managing Our Behavior”
- 22. Closing comment “The Best Minute I Spend Is The One I Invest In People”