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The OER quality debate: explaining
academics’ attitudes about quality
By
Glenda Cox, University of Cape Town
OEC Global. Krakow, Poland (April 2016)
Transition to Library (2014
ongoing)-Training
Advocacy and Support
Management (2010-2014)
Research
PhD 2013-
2016
Glenda Cox
EXPLAINING THE RELATIONS BETWEEN
CULTURE, STRUCTURE AND AGENCY IN
LECTURERS’ CONTRIBUTION AND NON-
CONTRIBUTION TO OPEN
EDUCATIONAL RESOURCES IN A HIGHER
EDUCATION INSTITUTION
C
o
n
t
e
x
t
Enabler and Barriers to contribution of OER
Culture
Relations
Q
u
a
l
i
t
y
Empirical evidence
C
o
n
t
e
x
t
Structure
Agent
14
Academics
in 7
Faculties
Institutional Culture
McNay 1995
Culture and Structure: Quality
assurance @ UCT
CULTURE STRUCTURE Defining
features
What:
Focus of
quality
assurance
Agency Who is
responsible
?
Collegial-
autonomy
and
academic
freedom
No guidelines
for quality of
teaching
materials,
but
encouraging
policy
Some
support
Pedagogy Author:
Pride of
authorship
Academic
TYPE
Policy
INTERVIEW DATA
Peer scrutiny will improve the
quality of teaching materials
(n:11)
Poor quality materials reflect badly on
the institution (n:10)
Some contributors
feel materials
good as they are
(n:5)
Quality assurance
on OER in the
repository (n:9)
Some feel up to
individual to share
good quality
materials (n:5)
Non-contributors
worried about
readiness of
materials (n:5)
What
about
academic
freedom?
What kind
of check
and by
whom?
Why are there
still concerns?
Academics believe their teaching materials will
improve through peer scrutiny BUT they are still
worried about quality and want a quality check
Contributors Non-contributors
Readiness:
If they’re ready for students to
see, then they’re as ready as
they’re going to get.”
“They don’t look good enough
to put out there”
Who is responsible?
“I think that each individual
preparing their materials must
be sure that their material is
substantively correct, sound or
critical “
“…double sign off ideally
someone a year higher (in the
teaching progression)”
Quality assurance?
“It is more important just to
encourage people to share than
to police…UCT should just leave
it alone”
“Poor materials would get out
there is there was no
gatekeeper”
Production
QA/Pedagogical
QA?
“It’s interesting, because
when you said the word
quality, I was thinking…I
actually was thinking
pedagogy” (Contributor)
HOW DO WE EXPLAIN WHY SOME
ACADEMICS ARE CONCERNED AND
OTHERS ARE NOT CONCERNED ABOUT
QUALITY AT ALL?
Margaret Archer
• Social Realism-Sociological theory
Culture
Relations
Structure
Agent
“How does structure influence agency?”
Margaret Archer (Social Realism)
Ultimate concerns
Ultimate
Concerns
Projects Practice
...Individuals develop
and define their
ultimate concerns,
those internal goods
that they care about
most (Archer 2007:42)
...develop course (s)
of action to realise
that concern by
elaborating a
project...
Translated into
a set of
practices
Agents ask:
“What do I want and how do I go about getting
it?”
“What should I do?”
Culture Mediated
process
through
internal
conver-
sations
Structure
Agent
(Ultimate
concerns)
Margaret Archer (Social Realism)
Internal conversations: modes
Communicative reflexives: Those whose internal
conversation require completion and confirmation by
others before resulting in a course of action
Autonomous reflexives: Those who sustain self-
contained internal conversations, leading directly to
action
Meta-reflexives: Those who are critically reflexive about
their own internal conversations and critical about
effective action in society
Fractured reflexives: Those whose internal conversations
intensify their distress and disorientation rather than
leading to purposeful courses of action
Culture
A
c
a
d
e
m
i
c
Communicative
reflexives
Autonomous
reflexives
Meta-reflexives
Fractured
reflexives
C
o
n
t
e
x
t
Structure
Agent
Social Powers PersonalPowers
Relations
What modes of reflexivity are my
participants practising?
Higher education-Archer suggests academics
should all be meta-reflexives (as their concerns
are focused on social issues)?
And meta-reflexives should contribute OER
because their concerns about social issues…
Methods
September 2013:
• In depth interviews and a questionnaire (for
demographic and technology use information)
September 2014:
• Open ended questions in a questionnaire
regarding any change in status and a
methodological tool (ICONI)
Internal Conversation Indicator (ICONI)
This questionnaire was developed by Margaret Archer in
2007 and refined in 2008.
It was designed in order to identify a person’s dominant
mode of reflexivity, it includes 13 questions.
The ICONI was tested for reliability and it was found that
it “accounted for 46.8% of the variance on factor analysis,
which compares respectably with directly comparable
research instruments employed in social psychology”
(Archer 2008:4)
Unexpected results
• Not all meta-reflexives
• And it is not the meta-reflexives who are
contributing
ICONI
Contributors Non-contributors
Communicatives
Autonomous 5 1
Meta-reflexives 5
Fractured (meta) 1
Unclassified (both
auto/meta)
1 1
CONSIDERING AGENCY AND
QUALITY
How internal conversations mediate
the actions of agents…
Macroscopic structural
and cultural factors
Autonomous Meta-reflexive
Stances towards
constraints and
enablements
strategic subversive
Look for approval from No one/self Themselves/
always critical
Action orientations Self-discipline Self-transcendence
Ultimate concerns Practical order Self and social transcendence
Internal conversations task value
Main institutional
impact
Market/work Third sector
Who are the contributors
of OER:
Altruism as ultimate
concern (Global South)
Ambitious, confident and
self assured
Multi task:
research and teaching
Technical ability (not
essential for contribution)
Social media use (not
essential contribution)
Who are the non-
contributors of OER:
Altruism focused on the
classroom
Belief in the value of
teaching
Critical of self and society
Range of Technical ability
(not essential)
Most no social media use
CONSIDERING CULTURE, STRUCTURE
AND AGENCY FOR THE QUALITY
ASSURANCE OF OER
Openness in
practice: Quality
assurance meets
Process/framework Type (Atenas et al.
2014)
Who is responsible Example
Pride of Authorship Author UCT
Learning design and
layout
Policy Education
specialists
MIT
Peer review Social Network of peers Ghana also Merlot
Technical tools
(Clements et al.
2015)
Technological Educational
specialists
Merlot
2 tier approach
(Masterman &
Chan, 2015)
Author and
educational
specialists and
peers
TIPS (Kawachi,
2014)
Author with some
guidance from
educational
specialists
Quality frameworks in the literature
Quality assuranceCULTURE STRUCTURE Defining
features
Type What:
Focus of
quality
assurance
AGENCY Who is
responsibl
e
Collegial-
autonomy
and
academic
freedom
No guidelines
or mandate
Limited
capacity
Technolog
ical-
review in
repository
and /or
social
Production
and
pedagogy
Author,
Repository
designers,
peers
Author
Bureaucratic Mandate from
management
Academics
and
institution
Policy for
OER
Production
and
pedagogy
Author plus
team
Education
specialist
and peers
Managerial Structure part
of process/eg.
Distance
institution
Curriculum
specialists
and
academic
Policy for
OER and
quality of
materials
Pedagogy Management,
Less
autonomy
Institution
What does this mean for contribution?
• Consider culture, structure and agency
• Ultimate concerns drive agents
• Mode of reflexivity helps to explain why
academics are so concerned about quality and
other aspects
“…:endless assessment of whether or not what
they devoted themselves to as the ultimate
concern(s) is still worthy…”(Archer 2006:283)
References
• Atenas, J., Havemann, L. & Priego, E. (2014). Opening teaching landscapes: The
importance of quality assurance in the delivery of open educational
resources. Open Praxis, 6(1), 29.
• Clements, K., Pawlowski, J. & Manouselis, N. (2015). Open educational resources
literature review-towards a comprehensive quality aproaches framework.
Computers in Human Behavior, 51(B), 1098.
• Kawachi, P. (2014). The TIPS framework version 2.0: Quality assurance guidelines
for teachers and creators of open educational resources (Guidelines. New Delhi,
India: Commonwealth Educational Media Centre for Asia).
• Masterman, L. & Chan, J. (2015). Report on openness in teaching and learning: An
exploration of principles and practices at the University of Oxford. Unpublished
manuscript.
• Mawoyo, M. & Butcher, N. (2012). Sharing existing teaching materials as OER: Key
considerations from practice. In Glennie, J., Harley, K., Butcher, N. & van Wyk, T.
(Eds.), Perspectives on open and distance learning: Open educational resources and
change in higher education: Reflections from practice. Commonwealth of Learning
and UNESCO.
http://yourcareermatters.files.wordpress.com/2010/07/praise.jpg
Some of the slides were adapted from slides created by Michael
Paskevicius : mike.vicious@gmail.com

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Explaining academics' attitudes about OER quality assurance

  • 1. The OER quality debate: explaining academics’ attitudes about quality By Glenda Cox, University of Cape Town OEC Global. Krakow, Poland (April 2016)
  • 2. Transition to Library (2014 ongoing)-Training Advocacy and Support Management (2010-2014) Research PhD 2013- 2016 Glenda Cox
  • 3.
  • 4. EXPLAINING THE RELATIONS BETWEEN CULTURE, STRUCTURE AND AGENCY IN LECTURERS’ CONTRIBUTION AND NON- CONTRIBUTION TO OPEN EDUCATIONAL RESOURCES IN A HIGHER EDUCATION INSTITUTION
  • 5. C o n t e x t Enabler and Barriers to contribution of OER
  • 8. Culture and Structure: Quality assurance @ UCT CULTURE STRUCTURE Defining features What: Focus of quality assurance Agency Who is responsible ? Collegial- autonomy and academic freedom No guidelines for quality of teaching materials, but encouraging policy Some support Pedagogy Author: Pride of authorship Academic TYPE Policy
  • 10. Peer scrutiny will improve the quality of teaching materials (n:11) Poor quality materials reflect badly on the institution (n:10) Some contributors feel materials good as they are (n:5) Quality assurance on OER in the repository (n:9) Some feel up to individual to share good quality materials (n:5) Non-contributors worried about readiness of materials (n:5) What about academic freedom? What kind of check and by whom? Why are there still concerns? Academics believe their teaching materials will improve through peer scrutiny BUT they are still worried about quality and want a quality check
  • 11. Contributors Non-contributors Readiness: If they’re ready for students to see, then they’re as ready as they’re going to get.” “They don’t look good enough to put out there” Who is responsible? “I think that each individual preparing their materials must be sure that their material is substantively correct, sound or critical “ “…double sign off ideally someone a year higher (in the teaching progression)” Quality assurance? “It is more important just to encourage people to share than to police…UCT should just leave it alone” “Poor materials would get out there is there was no gatekeeper”
  • 13. “It’s interesting, because when you said the word quality, I was thinking…I actually was thinking pedagogy” (Contributor)
  • 14.
  • 15. HOW DO WE EXPLAIN WHY SOME ACADEMICS ARE CONCERNED AND OTHERS ARE NOT CONCERNED ABOUT QUALITY AT ALL?
  • 16. Margaret Archer • Social Realism-Sociological theory
  • 17. Culture Relations Structure Agent “How does structure influence agency?” Margaret Archer (Social Realism)
  • 18. Ultimate concerns Ultimate Concerns Projects Practice ...Individuals develop and define their ultimate concerns, those internal goods that they care about most (Archer 2007:42) ...develop course (s) of action to realise that concern by elaborating a project... Translated into a set of practices
  • 19. Agents ask: “What do I want and how do I go about getting it?” “What should I do?”
  • 21. Internal conversations: modes Communicative reflexives: Those whose internal conversation require completion and confirmation by others before resulting in a course of action Autonomous reflexives: Those who sustain self- contained internal conversations, leading directly to action Meta-reflexives: Those who are critically reflexive about their own internal conversations and critical about effective action in society Fractured reflexives: Those whose internal conversations intensify their distress and disorientation rather than leading to purposeful courses of action
  • 23. What modes of reflexivity are my participants practising? Higher education-Archer suggests academics should all be meta-reflexives (as their concerns are focused on social issues)? And meta-reflexives should contribute OER because their concerns about social issues…
  • 24. Methods September 2013: • In depth interviews and a questionnaire (for demographic and technology use information) September 2014: • Open ended questions in a questionnaire regarding any change in status and a methodological tool (ICONI)
  • 25. Internal Conversation Indicator (ICONI) This questionnaire was developed by Margaret Archer in 2007 and refined in 2008. It was designed in order to identify a person’s dominant mode of reflexivity, it includes 13 questions. The ICONI was tested for reliability and it was found that it “accounted for 46.8% of the variance on factor analysis, which compares respectably with directly comparable research instruments employed in social psychology” (Archer 2008:4)
  • 26. Unexpected results • Not all meta-reflexives • And it is not the meta-reflexives who are contributing
  • 27. ICONI Contributors Non-contributors Communicatives Autonomous 5 1 Meta-reflexives 5 Fractured (meta) 1 Unclassified (both auto/meta) 1 1
  • 29. How internal conversations mediate the actions of agents… Macroscopic structural and cultural factors Autonomous Meta-reflexive Stances towards constraints and enablements strategic subversive Look for approval from No one/self Themselves/ always critical Action orientations Self-discipline Self-transcendence Ultimate concerns Practical order Self and social transcendence Internal conversations task value Main institutional impact Market/work Third sector
  • 30. Who are the contributors of OER: Altruism as ultimate concern (Global South) Ambitious, confident and self assured Multi task: research and teaching Technical ability (not essential for contribution) Social media use (not essential contribution) Who are the non- contributors of OER: Altruism focused on the classroom Belief in the value of teaching Critical of self and society Range of Technical ability (not essential) Most no social media use
  • 31.
  • 32.
  • 33. CONSIDERING CULTURE, STRUCTURE AND AGENCY FOR THE QUALITY ASSURANCE OF OER
  • 34. Openness in practice: Quality assurance meets Process/framework Type (Atenas et al. 2014) Who is responsible Example Pride of Authorship Author UCT Learning design and layout Policy Education specialists MIT Peer review Social Network of peers Ghana also Merlot Technical tools (Clements et al. 2015) Technological Educational specialists Merlot 2 tier approach (Masterman & Chan, 2015) Author and educational specialists and peers TIPS (Kawachi, 2014) Author with some guidance from educational specialists Quality frameworks in the literature
  • 35. Quality assuranceCULTURE STRUCTURE Defining features Type What: Focus of quality assurance AGENCY Who is responsibl e Collegial- autonomy and academic freedom No guidelines or mandate Limited capacity Technolog ical- review in repository and /or social Production and pedagogy Author, Repository designers, peers Author Bureaucratic Mandate from management Academics and institution Policy for OER Production and pedagogy Author plus team Education specialist and peers Managerial Structure part of process/eg. Distance institution Curriculum specialists and academic Policy for OER and quality of materials Pedagogy Management, Less autonomy Institution
  • 36. What does this mean for contribution? • Consider culture, structure and agency • Ultimate concerns drive agents • Mode of reflexivity helps to explain why academics are so concerned about quality and other aspects
  • 37. “…:endless assessment of whether or not what they devoted themselves to as the ultimate concern(s) is still worthy…”(Archer 2006:283)
  • 38. References • Atenas, J., Havemann, L. & Priego, E. (2014). Opening teaching landscapes: The importance of quality assurance in the delivery of open educational resources. Open Praxis, 6(1), 29. • Clements, K., Pawlowski, J. & Manouselis, N. (2015). Open educational resources literature review-towards a comprehensive quality aproaches framework. Computers in Human Behavior, 51(B), 1098. • Kawachi, P. (2014). The TIPS framework version 2.0: Quality assurance guidelines for teachers and creators of open educational resources (Guidelines. New Delhi, India: Commonwealth Educational Media Centre for Asia). • Masterman, L. & Chan, J. (2015). Report on openness in teaching and learning: An exploration of principles and practices at the University of Oxford. Unpublished manuscript. • Mawoyo, M. & Butcher, N. (2012). Sharing existing teaching materials as OER: Key considerations from practice. In Glennie, J., Harley, K., Butcher, N. & van Wyk, T. (Eds.), Perspectives on open and distance learning: Open educational resources and change in higher education: Reflections from practice. Commonwealth of Learning and UNESCO.
  • 39. http://yourcareermatters.files.wordpress.com/2010/07/praise.jpg Some of the slides were adapted from slides created by Michael Paskevicius : mike.vicious@gmail.com

Editor's Notes

  1. VOLUNTARY contribution of openly licensed materials No mandate.
  2. University on the slopes of Table Mountain (Devil’s peak in the background) This research was done at UCT a medium size; 27 993 students and 4808 staff including 1000 permanent academics across the seven faculties
  3. Open culture and open philosophy but Lack of awareness. Institutions are not always supportive of sharing and do not have a culture of sharing OER is premised on the simple and powerful idea that the world’s knowledge is a public good and that technology in general and the World Wide Web in particular provides an extraordinary opportunity for everyone to share, use, and reuse knowledge’ (Hewlett Foundation) Not everyone has access, Digital divide between Global south and North, Lack of ability and skills There is a general feeling that quality will improve if materials are available for peer scrutiny But there are concerns about the readiness of materials That some materials may be of poor quality Different views on a quality check: one says up to author and user /other says a quality check would protect the institution and the individual Policy versus academic freedom in fact the opposite was the case contributors liked the fact that they could choose…9 said policy would NOT enable them Policy and reward would not enable non-contributors, 2 Contributors were enabled by small grants and others said grants are useful Pedagogy: Using OER can give students more options. Academics can use and share OER an move towards Open practice However, many academics do not want to change their pedagogical practice
  4. 14 academics- 7 contributing, 7 not Interviews and also questionnaires that I will explain a little later Range of age, gender and rank
  5. Do you think peer scrutiny will improve the quality of your materials? Do poor quality materials reflect badly on the institution? Are you materials ready to be shared? Do you feel there should be a quality assurance process on OER in the institutional repository?
  6. Archer (2003) is concerned with the burning question: “ How does structure influence agency?” Social theorists have tried to theorise the relationship between the two. Is there a process or causal mechanism that links the two? Archer (2003) argues that it is the properties and powers of agents that is key to the process. 3 stages: structure and culture objectively shape the situations that agents confront involuntarily-and posses poweres of constraints and enablements 2. Subjects have concerns and are subjective in their responses Courses of action are produced through the reflexive deliberations of subjects who subjectively determine their practical projects in relation to their objective circumstances.
  7. Agents have various ways of foreseeing or anticipating challenges, and also acting strategically to discover ways around constraints, “agents have to diagnose their situations, they have to identify their own interests, and they must design projects they deem appropriate to attaining their ends”(Archer 2003; p9). How do they do this? According to Archer they do this via ‘the internal conversation’ which Archer defines as “the modality through which reflexivity towards self, society and the relationship between them is exercised” and she argues it is this reflexivity that is the most important of personal emergent properties. Archer (2003) argues that ‘human reflexivity is central to the process of mediation”.
  8. Mostly autonomous contributors Mostly meta-reflexive non-contributors
  9. Not concerned about quality…
  10. Concerned about quality…and even QA wont make them contribute in a collegial environment when they have a choice
  11. Type other categories