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Changing Our World…
Jutta Treviranus
Inclusive Design Research Centre, OCAD University
Last Year….
• “Salad dressing, pendula,
navels, scraped knees and
future-friendly learning”
• (the importance of the edge)
“Change the world through OERs (we’re not
kidding)!
Inclusive design, accessibility, diversity, and how
difference makes us stronger”
Humbly…
2
“The Other IDRC”
The Inclusive Design Research Centre
• inclusive design of emerging information and communication systems, policies
and practices
• or... digital inclusion and designing for diversity
• since 1993
• open source, open access, open standards, open data
• over 96 research partner organizations globally
• Inclusive Design Institute -
• inclusive infrastructure
In our schools diversity has been regarded as an issue
to be tackled, not an asset.
However, our connected society and technology-
disrupted economy requires diversified, collaborative
life-long learners.
Education plays a crucial role in fostering social
cohesion.
Can our education systems gain the skills and
knowledge needed to support our quickly evolving
social and economic reality?
Last year… edge cases
This year….
• Gnarly problems
• Navigating complexity
“Learning to Navigate Complexity
with our Simplicity Loving Minds”
5
Inclusive Design
• Design that considers the full range
of human diversity with respect to
ability, language, culture, gender,
age and other forms of human
difference
• Designing for Diversity
3 Dimensions of Inclusive Design…
• Personal
• support diversity
• foster self-knowledge
• integrate don’t segregate
• Participatory
• “nothing about us without us”
• accessible tools & process
• learners as co-creators
• Systemic - cognizant of
context and larger impact,
supporting virtuous cycles
We all experience learning barriers…
• Disability = a mismatch
between the needs of the
individual and the learning
experience offered
• Accessibility = the ability of
the learning system to match
the needs of the individual
• Mismatches can be
addressed by design
Discover…
• 3 interesting things you have in common
• 3 interesting ways in which you are different
• 1 way in which each of you is unlike anyone else in the
room
Interplay of Diversity &
Commonality
• The more we make room for
diversity the more likely we are
to uncover deeper, more
genuine commonality
• Other commonalities
• Stereotypes
• Conformity & peer pressure
The Power of Diverse
Perspectives
• “Diversity Trumps Ability”
~Scott Page
• more successful planning
• more accurate prediction
• greater creativity
Cautions…
Designing the Table…
Who are we missing?
• The problem with
dominant research
methodologies
• Populations of one
• Timing and change
• Entanglement and context
• Society as a biased and
contaminated machine
learning engine
The Problem with Solutions..
• Leaving people stranded
at the edges
• The more effort taken the
less attention to the edges
• Success for one group at
the expense of others
• Ignoring change
Wabi-Sabi &
The Value of Mistakes….
• incomplete invites completion,
• the broken invites fixing,
• mistakes invite correction,
• a partial collection of examples invites more examples,
• humans call forth the greatest resourcefulness and
creativity when there is an immediate and urgent
unsolved problem
• the best arguments and explanations arise from
disagreement and debate,
• cognitive dissonance and exposure to the
counterintuitive spurs growth,
• it is better to fail early and often.
Terms of Agreement…
• Nothing sacred
• Everything open to respectful
dissent
• Nothing static or formulaic
• Responsive and adaptive to
user, goal and context
• Supportive structures that
enable generative growth
What expertise do
you need….
• People that don’t like or
have difficulty using
your design
• People that hate or
can’t use your design
• Inclusive Design
Mapping Tool
Education: A Complex
Adaptive System
• Politics
• Regulation
• Economics
• Families
• Communities
• Media
• Private enterprise
“Cobra Effect”
• unintended consequences of
over simplistic “solutions” to
complex problems
An example….
Berkeley and the Department of Justice…
• https://www.insidehighered.com/news/2017/03/06/u-
california-berkeley-delete-publicly-available-
educational-content
The Perspectives?
The Perspectives?
• OER community
• Accessibility community
• Professors
• Students with disabilities at Berkeley
• Students around the world
• Advocates
Stretching to the Edges…
Your Turn…
• Pick a gnarly problem
• Identify the perspectives
• Remember the edges
• Map your requirements
• Gentle, inclusive approach prototype
• Who are we missing?
• Checking with the toddler – grandparent
conversation
Toddler, Grandparent Conversation…”but why”
Education:
1. View learning as life-long and not a staged set
of age-linked grades or degrees;
2. Empower learners to assess and guide their
own learning;
3. Value and recognize a diversity of skills and
competencies that is potentially as diverse as
the diversity of learners; and
4. Support collaboration and collective production
over competition with others.
http://guide.inclusivedesign.ca

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Change the world through OERs (we’re not kidding)! Inclusive design, accessibility, diversity, and how difference makes us stronger

  • 1. Changing Our World… Jutta Treviranus Inclusive Design Research Centre, OCAD University
  • 2. Last Year…. • “Salad dressing, pendula, navels, scraped knees and future-friendly learning” • (the importance of the edge)
  • 3. “Change the world through OERs (we’re not kidding)! Inclusive design, accessibility, diversity, and how difference makes us stronger”
  • 5. 2 “The Other IDRC” The Inclusive Design Research Centre • inclusive design of emerging information and communication systems, policies and practices • or... digital inclusion and designing for diversity • since 1993 • open source, open access, open standards, open data • over 96 research partner organizations globally • Inclusive Design Institute - • inclusive infrastructure
  • 6. In our schools diversity has been regarded as an issue to be tackled, not an asset. However, our connected society and technology- disrupted economy requires diversified, collaborative life-long learners. Education plays a crucial role in fostering social cohesion. Can our education systems gain the skills and knowledge needed to support our quickly evolving social and economic reality?
  • 8. This year…. • Gnarly problems • Navigating complexity
  • 9. “Learning to Navigate Complexity with our Simplicity Loving Minds”
  • 10. 5 Inclusive Design • Design that considers the full range of human diversity with respect to ability, language, culture, gender, age and other forms of human difference • Designing for Diversity
  • 11. 3 Dimensions of Inclusive Design… • Personal • support diversity • foster self-knowledge • integrate don’t segregate • Participatory • “nothing about us without us” • accessible tools & process • learners as co-creators • Systemic - cognizant of context and larger impact, supporting virtuous cycles
  • 12.
  • 13. We all experience learning barriers… • Disability = a mismatch between the needs of the individual and the learning experience offered • Accessibility = the ability of the learning system to match the needs of the individual • Mismatches can be addressed by design
  • 14. Discover… • 3 interesting things you have in common • 3 interesting ways in which you are different • 1 way in which each of you is unlike anyone else in the room
  • 15. Interplay of Diversity & Commonality • The more we make room for diversity the more likely we are to uncover deeper, more genuine commonality • Other commonalities • Stereotypes • Conformity & peer pressure
  • 16. The Power of Diverse Perspectives • “Diversity Trumps Ability” ~Scott Page • more successful planning • more accurate prediction • greater creativity
  • 19. Who are we missing? • The problem with dominant research methodologies • Populations of one • Timing and change • Entanglement and context • Society as a biased and contaminated machine learning engine
  • 20. The Problem with Solutions.. • Leaving people stranded at the edges • The more effort taken the less attention to the edges • Success for one group at the expense of others • Ignoring change
  • 21. Wabi-Sabi & The Value of Mistakes…. • incomplete invites completion, • the broken invites fixing, • mistakes invite correction, • a partial collection of examples invites more examples, • humans call forth the greatest resourcefulness and creativity when there is an immediate and urgent unsolved problem • the best arguments and explanations arise from disagreement and debate, • cognitive dissonance and exposure to the counterintuitive spurs growth, • it is better to fail early and often.
  • 22. Terms of Agreement… • Nothing sacred • Everything open to respectful dissent • Nothing static or formulaic • Responsive and adaptive to user, goal and context • Supportive structures that enable generative growth
  • 23. What expertise do you need…. • People that don’t like or have difficulty using your design • People that hate or can’t use your design • Inclusive Design Mapping Tool
  • 24. Education: A Complex Adaptive System • Politics • Regulation • Economics • Families • Communities • Media • Private enterprise
  • 25. “Cobra Effect” • unintended consequences of over simplistic “solutions” to complex problems
  • 27. Berkeley and the Department of Justice… • https://www.insidehighered.com/news/2017/03/06/u- california-berkeley-delete-publicly-available- educational-content
  • 29. The Perspectives? • OER community • Accessibility community • Professors • Students with disabilities at Berkeley • Students around the world • Advocates
  • 30. Stretching to the Edges…
  • 31. Your Turn… • Pick a gnarly problem • Identify the perspectives • Remember the edges • Map your requirements • Gentle, inclusive approach prototype • Who are we missing? • Checking with the toddler – grandparent conversation
  • 33. Education: 1. View learning as life-long and not a staged set of age-linked grades or degrees; 2. Empower learners to assess and guide their own learning; 3. Value and recognize a diversity of skills and competencies that is potentially as diverse as the diversity of learners; and 4. Support collaboration and collective production over competition with others.
  • 34.

Editor's Notes

  1. Hippy dippy version
  2. I can be a bit of a perfectionist - I want to make it right for my children and my students It is hard to leave it incomplete and flawed. Wabi-sabi means artful considered flaws… The learning value of mistakes and failure… You’ll be experiencing incompleteness and imperfection…
  3. A supportive rather than constraining structure --- wisteria taking over the structure – trellis has rotted away Introduce you to a practice…that you can apply elsewhere The formulaic can be done by machines…. Does not invite continuous improvement…
  4. 1. In inclusive design Mapping tool consisting of 3 nested or concentric circles. The inner circle labeled “like and use current design” the middle circle labeled “don’t like or having difficulty using design” and the outer circle labeled “can’t use current design”. The concentric circles are divided into wedges and labeled “the control interface,” “the display interface,” “the navigation interface,” and “the conversation interface.” The mapping tool is used to map the needs of users and stretch the design to the edges, thereby encompassing more user needs.
  5. These students are experiencing a cobra effect..
  6. I prefer to be a” happy cog”, it is harder to play along in a broken system when you are award of just how broken it is…