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An overview of "resilience thinking" for participants at a meeting on resilience in the electricity space organized by the Electric Power Research Institute (EPRI).
Modeling Change Management Against The OddsMalcolm Ryder
Organizational Change Management can lean on at least six major models to help provide the checklist of To DOs and Whys. But why are there so many? Different models have diferent assumptions about how Because all models caution about destabilization, and each model offers a point of view on how to account for restabilization. This new discussion starts the argument for why certain things will wind up in every model going forward.
1The Nature of SuccessClass SeventeenREVIEW!!!!.docxvickeryr87
1
The Nature of Success
Class Seventeen
REVIEW!!!!
Midterm Exam
1. 55 multiple choice questions
2. Testing your fund of knowledge
3. Mainly from lectures, readings that are directly relevant
4. An ‘A’ means an ‘A’
5. Understand the concepts
November 6
3
The Nature of Success
Class One
Introduction and Course Overview
4
Reality is Amorphous
Draw a line around the system boundary
Indicate the most important challenges the system must face
Indicate how the system interacts to face these challenges
What it means to draw that boundary line
You have defined the domain of success/failure that you want to understand.
You have identified the entities inside the boundary that are needed to achieve success (through their interactions). Thus, you have defined your system.
You have identified the entities outside the boundary that will pose the challenges/opportunities that must be managed by the system for the achievement of success.
You understand that it is the information that comes in from the outside entities and is processed by the inside entities – according to an established set of rules – that defines the functioning of the system.
The systems use of this established set of rules is based on the system’s working model of reality.
Core Ideas
Once a system’s purpose/aims and boundaries are known, then we have to understand the system’s structure and function.
A system’s structure describes the entities contained by the system and the particular way they are organized.
A system’s function describes how the entities interact with each other and how these interactions form the emergent properties of the system.
Emergent properties: The whole is greater than the sum of its parts.
Remarkably, a great variety of different systems have similar structural and functional characteristics.
Understanding these commonalities will make our work much easier.
Once we get all this we will see that Complex Systems – no matter how complex – usually follow a small number of simple rules.
If we can understand the rules of the Complex System containing a domain of success we care about, then we understand the rules that lead to the domain of success we care about.
6
7
The Nature of Success
Class Two
System Observations
8
The Nature of Success
Class Three
What is a System?
Our Basic System Model
Pattern of Emergent
Behavior
Observed Regularities
Behavior of System Elements
Positive
Feedback
Negative
Feedback
Responding to Ever-Changing
Environment
Key Points re Systems
System Boundaries: what’s in and what’s out
System components: what are the entities that comprise the inside of the system?
System interactions: what governs the behavior about how the systems entities interact with each other?
System purpose: What is the system ‘trying’ to accomplish? What does success and failure mean related to this definition of purpose?
System information pr.
Strategic structures for aligning Cooperation_the Enterprise.pdfMalcolm Ryder
A comparison of four different organizational models for co-operative pursuit of goals. Emphasis is on distinguishing "enterprise" as a specific configuration rather than as a catch-all synonym for "business".
Inclusion is the Equity of Diversity 04.19.23.pdfMalcolm Ryder
In a society that contains multiple cultures, the ideas of multi-culturalism and diversity appear to be the same goal, but social behaviors have their own systems outside of culture that predispose inclusion or exclusion at any level of community. This description navigates and categorizes the constellation of terms and dynamics presumed to characterize equitable inclusivity in a heterogeneous culture.
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An overview of "resilience thinking" for participants at a meeting on resilience in the electricity space organized by the Electric Power Research Institute (EPRI).
Modeling Change Management Against The OddsMalcolm Ryder
Organizational Change Management can lean on at least six major models to help provide the checklist of To DOs and Whys. But why are there so many? Different models have diferent assumptions about how Because all models caution about destabilization, and each model offers a point of view on how to account for restabilization. This new discussion starts the argument for why certain things will wind up in every model going forward.
1The Nature of SuccessClass SeventeenREVIEW!!!!.docxvickeryr87
1
The Nature of Success
Class Seventeen
REVIEW!!!!
Midterm Exam
1. 55 multiple choice questions
2. Testing your fund of knowledge
3. Mainly from lectures, readings that are directly relevant
4. An ‘A’ means an ‘A’
5. Understand the concepts
November 6
3
The Nature of Success
Class One
Introduction and Course Overview
4
Reality is Amorphous
Draw a line around the system boundary
Indicate the most important challenges the system must face
Indicate how the system interacts to face these challenges
What it means to draw that boundary line
You have defined the domain of success/failure that you want to understand.
You have identified the entities inside the boundary that are needed to achieve success (through their interactions). Thus, you have defined your system.
You have identified the entities outside the boundary that will pose the challenges/opportunities that must be managed by the system for the achievement of success.
You understand that it is the information that comes in from the outside entities and is processed by the inside entities – according to an established set of rules – that defines the functioning of the system.
The systems use of this established set of rules is based on the system’s working model of reality.
Core Ideas
Once a system’s purpose/aims and boundaries are known, then we have to understand the system’s structure and function.
A system’s structure describes the entities contained by the system and the particular way they are organized.
A system’s function describes how the entities interact with each other and how these interactions form the emergent properties of the system.
Emergent properties: The whole is greater than the sum of its parts.
Remarkably, a great variety of different systems have similar structural and functional characteristics.
Understanding these commonalities will make our work much easier.
Once we get all this we will see that Complex Systems – no matter how complex – usually follow a small number of simple rules.
If we can understand the rules of the Complex System containing a domain of success we care about, then we understand the rules that lead to the domain of success we care about.
6
7
The Nature of Success
Class Two
System Observations
8
The Nature of Success
Class Three
What is a System?
Our Basic System Model
Pattern of Emergent
Behavior
Observed Regularities
Behavior of System Elements
Positive
Feedback
Negative
Feedback
Responding to Ever-Changing
Environment
Key Points re Systems
System Boundaries: what’s in and what’s out
System components: what are the entities that comprise the inside of the system?
System interactions: what governs the behavior about how the systems entities interact with each other?
System purpose: What is the system ‘trying’ to accomplish? What does success and failure mean related to this definition of purpose?
System information pr.
Strategic structures for aligning Cooperation_the Enterprise.pdfMalcolm Ryder
A comparison of four different organizational models for co-operative pursuit of goals. Emphasis is on distinguishing "enterprise" as a specific configuration rather than as a catch-all synonym for "business".
Inclusion is the Equity of Diversity 04.19.23.pdfMalcolm Ryder
In a society that contains multiple cultures, the ideas of multi-culturalism and diversity appear to be the same goal, but social behaviors have their own systems outside of culture that predispose inclusion or exclusion at any level of community. This description navigates and categorizes the constellation of terms and dynamics presumed to characterize equitable inclusivity in a heterogeneous culture.
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This presentation is a distillation of language used to describe the scope and configuration of change managed at the enterprise level. Its goal was to find a way to drastically reduce the vocabulary necessary to model managed change, and to have the model be far more intuitively familiar.
Being simple-minded about complexity does not help to understand it nor to work with it successfully. This breakdown abstracts and compiles the many aspects of recognizing, creating, and managing with complexity as is consistent across many different domains of effort.
As examples of wheels not needing to be reinvented, medicine and technical support both have profound and extensive practice knowledge in seeing through symptoms to causes, for problem-solving. That experience feeds back lessons learned into future designs of environments, processes and products or services - but also into problem-solving itself. This discussion arranges various aspects of that learning into a practical reference for maturing the decision-making capability needed on demand. This arrangement is work in progress.
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Debating about design in the social media of business seems aimed at designing Design itself; but the results so far are not very persuasive. This is a significant knowledge management problem.
Change Management now requires a new perspective on management itself, to cope with the new normal of increasingly frequent and varied demand for change.
Alignment of Value and Performance - Reference modelMalcolm Ryder
Performance is meaningless unless it also amounts to needed value. The activity that generates this relationship is visible in a hierarchy of logical dependencies. The vocabulary for this visibilty is already very common; here it is also fully disambiguated.
As opposed to execution, delivery, and other common terms of progression, "production" is a perspective that directly relies on designing continuous value-driven activity, not on achieving a single prescribed outcome. Enabling active capability is the management concern, and value creation is the experience.
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2. What is the Next Normal?
• The next normal occurs when a new system replaces the old system in both its
role and its opportunity as the preferred one to use.
• A system occurs when a set of interacting items routinely take on a primary group
behavior that is systemic. That is, each of a critical number of elements act, both
consistently and persistently, primarily through their interactions with each other.
• The routine behavior (form) of the system occurs when the system is in a state of
dynamic equilibrium, not just static configuration.
• When the routine behavior consistently takes the place of a predecessor, the
routine becomes the next “normal”.
3. How does the next normal occur?
• At the element level, a critical amount of modifications and replacements can
occur that together create new interaction patterns having more impact than
prior ones.
• “Systems” are recognized as systems only when those interior impacts have
relatively predictable directionality and location. But impacts do not have
significant effects by default. Impacts are types, not levels. Impacts can become
“effective” by force or by adoption, on a case-by-case basis.
• The next normal occurs when a new system’s effectiveness allows it to become a
statistically predominant preference over an older system’s effectiveness. The
preference may occur by force (causality or mandate) or by choice (attraction),
leading to its potential predominance. It is important to note that the key
difference here is in how the result is achieved, not in what result is achieved.
4. What causes the next normal?
• In an existing system, dynamic equilibrium relies on the compatibility of its elements to create
circumstances in which the dynamics are realized.
• System elements are not only objects. Elements can be forces and states as well as objects.
• A system becomes replaceable when the effectiveness of the system relies on compatibilities that
are unattractive or impossible to sustain in comparison to the compatibilities required by other
available systems.
• An alternative system becomes a candidate for “normal” because its internal compatibilities are
more supportable than the incumbent system’s.
• Outside of the laws of Nature, both compatibilities and supportability are circumstances that are
either engineered or farmed.
• In an organization, supportability is particularly sensitive to priorities. Priorities are typically
established with regard to competition, cooperation, or cohesion. These issues correspond
approximately to advantage, competency, and protection. Changes underlying the priorities have
upstream influence.
7. Wrap-up
• An organization can produce system elements, and it may itself be a
system element.
• If demand alters the behavior of an organization, it may affect the
equilibrium of related systems.
• If a system becomes unstable, alternative interactions can find
success and instigate rearrangement of elements within and around
the originals, to favor new preferences in demand.
• Consistent support of new interactions can mature into making the
alternatives the next normal.