Chapter 8: Marketing

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Chapter 8: Marketing

The Four Ps of Marketing
1. Product
2. Price
3. Place
4. Promotion

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Chapter 8: Marketing
Products and Services
The development of good products and services
considers:
- quality
- design features
- benefits

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Chapter 8: Marketing
Types of Consumer Products
1. Convenience
2. Shopping
3. Specialty

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Chapter 8: Marketing
Convenience Products

Products that make life easier.
Consumers buy often, don’t shop around
and don’t delay purchase.

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Chapter 8: Marketing
Shopping Products

Expensive or high quality products.
Consumers will shop around for best deal.

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Chapter 8: Marketing
Specialty Products

Unique, rare, hard to find products.
Consumers won’t shop around and may go
far to purchase specialty products.

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Chapter 8: Marketing
Price
Businesses need to be
price sensitive and look
at their competitors’
prices for the same
products.

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Chapter 8: Marketing
Types of Pricing Strategies
1. Skim Pricing
2. Penetration Pricing
3. Competitive Pricing

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Chapter 8: Marketing
Skim Pricing
Initial price is set high because demand is high.
As demand reduces so to will the price in order
to increase demand.

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Chapter 8: Marketing
Penetration Pricing
Initial price is set very low to attract customers
in the hopes of establishing customer loyalty.

As customer loyalty increases (demand) the
price will be raised.

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Chapter 8: Marketing
Competitive Pricing
Adjusting prices to match that of competitors’.
This may lead to PRICE WARS!

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Chapter 8: Marketing

Place (Channels of Distribution)
Channels of distribution are the paths of
ownership that goods follow as they pass
from the producer to the consumer.
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Chapter 8: Marketing

Channels of Distribution
1. Direct
2. Indirect
3. Specialty

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Chapter 8: Marketing

Direct Channel
Products are sold directly to the consumer.
Examples:
•Farmer’s market
•Bakery
•Factory Outlet
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Chapter 8: Marketing
Indirect Channel
Producer sells their product to an intermediary who
then sells it to the consumer. This adds to the price.
Producer  Intermediary  Consumer

Example:
Retailer
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Chapter 8: Marketing
Specialty Channel
Consumer buys from a place other than a retail
store.
Example:
• Online (e-commerce)
• Vending machine
• Catalogue
• Telemarketing
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Chapter 8: Marketing
Promotion
Promotion encourages
consumers to buy products
and services through:
•
•
•
•
•

Advertising
Sales promotions
Public relations
Personal selling
Direct marketing

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The marketing mix