The document discusses identity and access management (IAM) trends and recommendations for the cloud. It notes challenges with traditional on-premise IAM systems like high costs and inflexibility. The rise of cloud apps and mobile users is driving demand for cloud-based IAM (IDaaS). Recommendations include assessing vendors' application coverage, planning future IDaaS phases, and promoting benefits using ROI metrics. Use cases discussed include mobile single sign-on, on-premise provisioning through IDaaS, and using a cloud directory for consolidated identity management across directories.