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THE FUNDAMENTALS OF 
YOUR BUSINESS PRESENCE 
ON THE INTERNET 
John Walsh - Oct 23rd 2014 
1
TOPICS TO COVER 
• INTRO - You & Your Distracted Audience 
• SEO (Search Engine Optimisation) 
• BLOGGING 
• SOCIAL MEDIA 
• Wrap Up / Q&A 
2
INTRO 
You & Your Distracted Audience 
3
HOW ARE YOU DOING ONLINE 
TODAY ? 
4
THE AGE OLD STRUGGLE 
How do we find new prospects ? 
When/If we find them, how to we convince them to buy 
from us and not our competitors ? 
5
HOWEVER, NOW WE MUST 
DO IT ON THE INTERNET ! 
6
DISTRACTION, AND A TSUNAMI OF INFORMATION 
7
SMARTPHONE USAGE 
8 
How we are using our phones 
today 
• 71% - In the Car 
• 51% - On Public Transport 
• 33% - In the bathroom 
• 78% - In the bedroom 
• 27% - On the loo :) 
Source: Eircom
EXAMPLES OF INFORMATION OVERLOAD 
9 
• Checking Smartphones 
immediately upon waking up 
• Checking Facebook up to 14 
times per day 
• Receiving 120 E-Mails per day but 
opening just 17% of them 
• Receiving 40-50 WhatsApp 
messages per day 
• Overall spending 5-7 hours per 
day consuming information online
THE CASUALTY ? 
OUR ATTENTION SPAN 
10
ATTENTION IS EVERYTHING 
AND IT’S NOT WHERE IT USED TO BE 
11
WE USED TO 
• Use the phone to talk to people 
• Listen to the radio 
•Watch the Television 
• Read the Newspapers 
• See advertising bill boards 
12
TECHNOLOGY WAS SIMPLE 
13
THE CRITICAL IMPORTANCE OF 
MOBILE 
14 
1.6m Irish Adults own a 
smartphone 
1.2m Irish Adults own a tablet 
computer 
250,000 Irish Adults check email 
when on holiday 
Source: Eircom
NOW TECHNOLOGY IS HIGHLY COMPLEX 
WITH A VERY SHORT SHELF LIFE 
15
OUR ATTENTION (2014 & BEYOND), 
IS DOMINATED BY… 
16 
• Mobile Devices 
• Smartphones, Tablet Computers, E-Readers… 
• Social Media Networks 
• Facebook, Twitter, LinkedIn, Instagram, 
Snapchat, Pinterest… 
• Internet Content 
• Video, Photos, Audio, Music, Articles…
SO WHAT DOES THIS MEAN 
? 
• Web users, (including our Target Audience) will continue 
to be bombarded with large volumes of information on a 
daily basis 
• Their use of Mobile Devices will continue to increase 
• More and more of their attention will be taken up by Web 
Browsers and Apps that are running on Smart, Mobile 
Devices 
• Their attention span will continue to DECREASE. 
17
THE INTERNET IS 
• Successful companies are addressing 
this problem with products that need 
much less time to consume, for 
example: 
ADAPTING 
• Vine (by Twitter) is an app runs 7 
Second Videos 
• Instagram Video (by Facebook) runs 
15 Second Videos 
• A new niche industry creating micro-content 
is developing that targets 
time poor, entertainment seeking, 
mobile users 
18
WHAT WE KNOW ABOUT 
WEB USER’S BEHAVIOUR 
19
USER BEHAVIOUR 
1. They Research their interests online, using 
20 
Search Engines 
2. They use Social Media to connect with their 
friends & other people 
3. They Consume [Read, Watch, Listen to] 
large volumes of web content [Articles, 
Video, Audio, Music, etc]
CONTEXT 
21
CONSIDER THE CONTEXT 
• Their Location [AT HOME, ON THE MOVE, AT WORK, ON HOLIDAY, SOCIAL 
EVENTS, WORK EVENTS, GYM, SHOPPING, COOKING, CINEMA] 
• The Time of day [MORNING (IN BED), MORNING (COMMUTE), AT WORK, 
LUNCHTIME, AFTERNOON, EVENING (COMMUTE), EVENING (TV TIME), NIGHT TIME ] 
• The Device they are using [SMARTPHONE, TABLET, PC/LAPTOP, E-READER… 
22 
] 
• The Network they are using [GOOGLE, FACEBOOK, TWITTER, 
LINKEDIN, PINTEREST, … ]
CONTEXT INFLUENCES 
YOUR DIGITAL STRATEGY 
23
END - INTRO 
24
SEO (SEARCH ENGINE 
OPTIMISATION) 
Fundamentals 
25
FIRST - SOME FACTS 
ABOUT THE WEB 
• There are over 60 TRILLION web pages , and 
counting ! 
• There are over 3.3 Billion internet searches 
performed every day 
• There are over 1Billion mobile video views on 
YouTube every day 
26
THREE DOMINANT SEARCH 
ENGINES 
27
28
•HSOeaWrch Aco mSpEanAiesR, lCikeH G oEogNleG, CIRNAEWL W(alOso RknKowSn as 
Index, or Record) all the information they can find on the 
Public Internet. 
• They store this information in a massive database (or 
The Index), which is over 100 Million GB in size (that’s 
big !) 
• When a user searches for information related to a 
particular topic, the search engine checks to see what 
information it has on file and presents the most 
RELEVANT search results to the user. [Relevancy is 
massively important for SE29O]
SEO IN ACTION 
• I went to google.com and searched for 
“Hotels in Kerry” 
• I received the results on a Search Engine 
Results Page or SERP 
30
31
32
SEO FUNDAMENTALS 
1.Link Building (indexing) 
2.On Page SEO (asking 
questions) 
33
SEO FUNDAMENTALS 
1.Link Building (indexing) 
34
35 LINK BUILDING
36
NOT ALL LINKS ARE THE SAME ! 
37
SEO FUNDAMENTALS 
2. On Page SEO (asking 
questions) 
38
DEMO - ON PAGE SEO PRINCIPLES 
39
40 
QUESTION 
WHAT’S IN THE PICTURE ?
41 
QUESTION 
WHAT’S IN THE PICTURE ? 
Correct. 
It’s a Blue Chair !
42 
QUESTION 
WHAT’S IN THE PICTURE ? 
THIS TIME WE MUST 
ANSWER TO SATISFY 
GOOGLE
43 
QUESTION 
WHAT’S IN THE PICTURE ? 
Product Name: Vintage Cottage Chair 
Description: Made from aged American pinewood, and 
restored beautifully by an in-house team of furniture 
specialists, this handmade, sturdy and long lasting chair 
will fit effortlessly into any home, especially cottages and 
into any setting where the owner appreciates classic 
beauty. 
Keywords: Vintage Home Furnishings Ireland 
SEO Title: Buy Beautifully Restored Vintage Furniture 
SEO Description: A unique, beautifully restored vintage 
chair, perfect use in any home 
CATEGORIES 
• Home Decor, 
• Kitchens, 
• Chairs 
TAGS 
pinewood, 
american design, 
furniture, vintage, 
blue, restoration
BETTER SEO IS ACHIEVED 
BY: 
• Better structure of your existing website pages 
• Addition of new pages & blog posts relevant to your 
offerings (e.g. dedicated Service pages, etc) 
• Addition of quality Metadata across your website and all 
of it’s pages and media files 
• Improved set-up (descriptions etc) and metadata on your 
Social Media Profiles (e.g. full configuration of LinkedIn 
Page, Facebook, etc …) 
44
COMBINING GOOD LINK 
BUILDING & GOOD SEO LEADS 
TO GREATER RELEVANCY 
= BETTER SERP RESULTS 
45
END - SEO 
46
BLOGGING 
Fundamentals 
47
48
ORIGIN OF BLOGS & BLOGGING 
• 1999 - blogger.com is founded & is sold to Google 4 
years later. It is the first major company to create Web 
Blogging software 
• It’s founder, Evan Williams, is credited with coining the 
term ‘Blogger” 
• Evan Williams departs Google in 2004 and set’s up 
Twitter. 
• wordpress.com opened for business in 2005 as a 
competitor to blogger.com 
49
BLOGGING TODAY 
• There are now over 150 million blogs on the web 
• Blogs Inspire Commerce: 
• 13% inspire a purchase 
• 21% decide on a purchase 
• 17% discover a product or service 
• 19% get supportive answers 
• Businesses that blog 20+ times per month, generate x5 
more traffic than those who blog less than 4 times per 
month. 
• Companies with more than 51 blog articles experience a 
77% lift in median monthly leads 50
BLOGGING SOFTWARE IN 
USE 
51
52
53
54
55
56
BLOGGING IS GOOD FOR 
SEO • Blogging generates links, both inbound and 
outbound. 
• This helps build up your quality online 
relationships, with existing & new customers, 
suppliers, partners etc; These relationships, over 
time, will generate more high quality links to your 
website. 
• If you are an authority on a subject, you can Guest 
Blog on other popular blogs, which can lead to 
valuable links been gener5a7 ted*
WORDPRESS 
• Wordpress is blogging software which can be 
used to create a personal blog (for free), or a fully 
configured Corporate Website 
• Wordpress itself is free to use but you may 
require assistance to set up your blog, add 
design elements etc 
• Wordpress is an excellent solution for managing 
SEO 
58
59
END - BLOGGING 
60
SOCIAL MEDIA 
Fundamentals 
61
62
GLOBAL USER STATS (2014) 
— [79% of US Adults who are online, use Social Media] — 
• Facebook has 1.23 Billion active monthly users 
• Twitter has 271 million active monthly users 
• LinkedIn has 300 million members 
• Snapchat has over 100 million active monthly users (70% of which 
are female) 
• Pinterest has over 70 million members (80% of which are female) 
• Tumblr has over 205 million blogs hosted 
63 
Source : Pew Internet
WHY DO PEOPLE USE 
SOCIAL MEDIA ? 
• To stay in touch with friends ? 
• To win new business ? 
• To overthrow your government ? 
64
65
66
WHAT TYPE OF USER ARE 
YOU ? 
• Passive - Mainly read other people’s posts. 
• Creator - Active on Social Media, post 
updates, create content (photos, etc) and 
engage with the community 
• Power User - Use Social Media Heavily while 
also using it for commercial purposes, 
managing communities, building relationships 
etc 
67
68
KEY CONSIDERATIONS 
• Each social media network is unique, with it’s own 
audience, it’s own rules and nuances 
• For business, only use a Social Network if you have 
available time and resources to allocate to it. 
• Most Social Networks are “Free” to join, but require 
significant time to manage, so choose your networks 
carefully. 
69
END - SOCIAL MEDIA 
70
WRAP UP 
• INTRO - You & Your Distracted Audience 
• SEO (Search Engine Optimisation) 
• BLOGGING 
• SOCIAL MEDIA 
71
QUESTIONS ? 
72
CLEAR AS MUD ! 
73

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The Fundamentals of your Business Presence on the Internet | SEO, Blogging & Social Media

  • 1. THE FUNDAMENTALS OF YOUR BUSINESS PRESENCE ON THE INTERNET John Walsh - Oct 23rd 2014 1
  • 2. TOPICS TO COVER • INTRO - You & Your Distracted Audience • SEO (Search Engine Optimisation) • BLOGGING • SOCIAL MEDIA • Wrap Up / Q&A 2
  • 3. INTRO You & Your Distracted Audience 3
  • 4. HOW ARE YOU DOING ONLINE TODAY ? 4
  • 5. THE AGE OLD STRUGGLE How do we find new prospects ? When/If we find them, how to we convince them to buy from us and not our competitors ? 5
  • 6. HOWEVER, NOW WE MUST DO IT ON THE INTERNET ! 6
  • 7. DISTRACTION, AND A TSUNAMI OF INFORMATION 7
  • 8. SMARTPHONE USAGE 8 How we are using our phones today • 71% - In the Car • 51% - On Public Transport • 33% - In the bathroom • 78% - In the bedroom • 27% - On the loo :) Source: Eircom
  • 9. EXAMPLES OF INFORMATION OVERLOAD 9 • Checking Smartphones immediately upon waking up • Checking Facebook up to 14 times per day • Receiving 120 E-Mails per day but opening just 17% of them • Receiving 40-50 WhatsApp messages per day • Overall spending 5-7 hours per day consuming information online
  • 10. THE CASUALTY ? OUR ATTENTION SPAN 10
  • 11. ATTENTION IS EVERYTHING AND IT’S NOT WHERE IT USED TO BE 11
  • 12. WE USED TO • Use the phone to talk to people • Listen to the radio •Watch the Television • Read the Newspapers • See advertising bill boards 12
  • 14. THE CRITICAL IMPORTANCE OF MOBILE 14 1.6m Irish Adults own a smartphone 1.2m Irish Adults own a tablet computer 250,000 Irish Adults check email when on holiday Source: Eircom
  • 15. NOW TECHNOLOGY IS HIGHLY COMPLEX WITH A VERY SHORT SHELF LIFE 15
  • 16. OUR ATTENTION (2014 & BEYOND), IS DOMINATED BY… 16 • Mobile Devices • Smartphones, Tablet Computers, E-Readers… • Social Media Networks • Facebook, Twitter, LinkedIn, Instagram, Snapchat, Pinterest… • Internet Content • Video, Photos, Audio, Music, Articles…
  • 17. SO WHAT DOES THIS MEAN ? • Web users, (including our Target Audience) will continue to be bombarded with large volumes of information on a daily basis • Their use of Mobile Devices will continue to increase • More and more of their attention will be taken up by Web Browsers and Apps that are running on Smart, Mobile Devices • Their attention span will continue to DECREASE. 17
  • 18. THE INTERNET IS • Successful companies are addressing this problem with products that need much less time to consume, for example: ADAPTING • Vine (by Twitter) is an app runs 7 Second Videos • Instagram Video (by Facebook) runs 15 Second Videos • A new niche industry creating micro-content is developing that targets time poor, entertainment seeking, mobile users 18
  • 19. WHAT WE KNOW ABOUT WEB USER’S BEHAVIOUR 19
  • 20. USER BEHAVIOUR 1. They Research their interests online, using 20 Search Engines 2. They use Social Media to connect with their friends & other people 3. They Consume [Read, Watch, Listen to] large volumes of web content [Articles, Video, Audio, Music, etc]
  • 22. CONSIDER THE CONTEXT • Their Location [AT HOME, ON THE MOVE, AT WORK, ON HOLIDAY, SOCIAL EVENTS, WORK EVENTS, GYM, SHOPPING, COOKING, CINEMA] • The Time of day [MORNING (IN BED), MORNING (COMMUTE), AT WORK, LUNCHTIME, AFTERNOON, EVENING (COMMUTE), EVENING (TV TIME), NIGHT TIME ] • The Device they are using [SMARTPHONE, TABLET, PC/LAPTOP, E-READER… 22 ] • The Network they are using [GOOGLE, FACEBOOK, TWITTER, LINKEDIN, PINTEREST, … ]
  • 23. CONTEXT INFLUENCES YOUR DIGITAL STRATEGY 23
  • 25. SEO (SEARCH ENGINE OPTIMISATION) Fundamentals 25
  • 26. FIRST - SOME FACTS ABOUT THE WEB • There are over 60 TRILLION web pages , and counting ! • There are over 3.3 Billion internet searches performed every day • There are over 1Billion mobile video views on YouTube every day 26
  • 27. THREE DOMINANT SEARCH ENGINES 27
  • 28. 28
  • 29. •HSOeaWrch Aco mSpEanAiesR, lCikeH G oEogNleG, CIRNAEWL W(alOso RknKowSn as Index, or Record) all the information they can find on the Public Internet. • They store this information in a massive database (or The Index), which is over 100 Million GB in size (that’s big !) • When a user searches for information related to a particular topic, the search engine checks to see what information it has on file and presents the most RELEVANT search results to the user. [Relevancy is massively important for SE29O]
  • 30. SEO IN ACTION • I went to google.com and searched for “Hotels in Kerry” • I received the results on a Search Engine Results Page or SERP 30
  • 31. 31
  • 32. 32
  • 33. SEO FUNDAMENTALS 1.Link Building (indexing) 2.On Page SEO (asking questions) 33
  • 34. SEO FUNDAMENTALS 1.Link Building (indexing) 34
  • 36. 36
  • 37. NOT ALL LINKS ARE THE SAME ! 37
  • 38. SEO FUNDAMENTALS 2. On Page SEO (asking questions) 38
  • 39. DEMO - ON PAGE SEO PRINCIPLES 39
  • 40. 40 QUESTION WHAT’S IN THE PICTURE ?
  • 41. 41 QUESTION WHAT’S IN THE PICTURE ? Correct. It’s a Blue Chair !
  • 42. 42 QUESTION WHAT’S IN THE PICTURE ? THIS TIME WE MUST ANSWER TO SATISFY GOOGLE
  • 43. 43 QUESTION WHAT’S IN THE PICTURE ? Product Name: Vintage Cottage Chair Description: Made from aged American pinewood, and restored beautifully by an in-house team of furniture specialists, this handmade, sturdy and long lasting chair will fit effortlessly into any home, especially cottages and into any setting where the owner appreciates classic beauty. Keywords: Vintage Home Furnishings Ireland SEO Title: Buy Beautifully Restored Vintage Furniture SEO Description: A unique, beautifully restored vintage chair, perfect use in any home CATEGORIES • Home Decor, • Kitchens, • Chairs TAGS pinewood, american design, furniture, vintage, blue, restoration
  • 44. BETTER SEO IS ACHIEVED BY: • Better structure of your existing website pages • Addition of new pages & blog posts relevant to your offerings (e.g. dedicated Service pages, etc) • Addition of quality Metadata across your website and all of it’s pages and media files • Improved set-up (descriptions etc) and metadata on your Social Media Profiles (e.g. full configuration of LinkedIn Page, Facebook, etc …) 44
  • 45. COMBINING GOOD LINK BUILDING & GOOD SEO LEADS TO GREATER RELEVANCY = BETTER SERP RESULTS 45
  • 46. END - SEO 46
  • 48. 48
  • 49. ORIGIN OF BLOGS & BLOGGING • 1999 - blogger.com is founded & is sold to Google 4 years later. It is the first major company to create Web Blogging software • It’s founder, Evan Williams, is credited with coining the term ‘Blogger” • Evan Williams departs Google in 2004 and set’s up Twitter. • wordpress.com opened for business in 2005 as a competitor to blogger.com 49
  • 50. BLOGGING TODAY • There are now over 150 million blogs on the web • Blogs Inspire Commerce: • 13% inspire a purchase • 21% decide on a purchase • 17% discover a product or service • 19% get supportive answers • Businesses that blog 20+ times per month, generate x5 more traffic than those who blog less than 4 times per month. • Companies with more than 51 blog articles experience a 77% lift in median monthly leads 50
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  • 56. 56
  • 57. BLOGGING IS GOOD FOR SEO • Blogging generates links, both inbound and outbound. • This helps build up your quality online relationships, with existing & new customers, suppliers, partners etc; These relationships, over time, will generate more high quality links to your website. • If you are an authority on a subject, you can Guest Blog on other popular blogs, which can lead to valuable links been gener5a7 ted*
  • 58. WORDPRESS • Wordpress is blogging software which can be used to create a personal blog (for free), or a fully configured Corporate Website • Wordpress itself is free to use but you may require assistance to set up your blog, add design elements etc • Wordpress is an excellent solution for managing SEO 58
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  • 63. GLOBAL USER STATS (2014) — [79% of US Adults who are online, use Social Media] — • Facebook has 1.23 Billion active monthly users • Twitter has 271 million active monthly users • LinkedIn has 300 million members • Snapchat has over 100 million active monthly users (70% of which are female) • Pinterest has over 70 million members (80% of which are female) • Tumblr has over 205 million blogs hosted 63 Source : Pew Internet
  • 64. WHY DO PEOPLE USE SOCIAL MEDIA ? • To stay in touch with friends ? • To win new business ? • To overthrow your government ? 64
  • 65. 65
  • 66. 66
  • 67. WHAT TYPE OF USER ARE YOU ? • Passive - Mainly read other people’s posts. • Creator - Active on Social Media, post updates, create content (photos, etc) and engage with the community • Power User - Use Social Media Heavily while also using it for commercial purposes, managing communities, building relationships etc 67
  • 68. 68
  • 69. KEY CONSIDERATIONS • Each social media network is unique, with it’s own audience, it’s own rules and nuances • For business, only use a Social Network if you have available time and resources to allocate to it. • Most Social Networks are “Free” to join, but require significant time to manage, so choose your networks carefully. 69
  • 70. END - SOCIAL MEDIA 70
  • 71. WRAP UP • INTRO - You & Your Distracted Audience • SEO (Search Engine Optimisation) • BLOGGING • SOCIAL MEDIA 71
  • 73. CLEAR AS MUD ! 73