The fashion channel currently lacks branding, positioning strategy, and detailed segmentation. It faces competition from CNN: Fashion Tonight and Lifetime: Fashion Today. An analysis showed TFC has the lowest awareness and perceived value compared to its competitors. TFC generates most revenue from advertising sales, followed by affiliate fees. Several scenarios were presented to improve TFC's performance, including broadening its appeal but risking competition and lower rates, targeting "Fashionistas" but adding costs and potentially losing contracts, or targeting multiple segments but adding more costs and risking decreased loyalty. The document recommends TFC improve its segmentation, positioning, and programming to better compete.
5. TFC CNN Life me
Interest in viewing 3,8 4,3 4,5
Awareness 4,1 4,1 4,5
Perceived Value 3,7 4,6 4,4
Alpha research study on customer sa sfac on with cable networks
Respondents were asked to rank on a scale of 1-5
5= Most/Very/High;
4= Somewhat;
3 =Neutral/neither high nor low;
2= Not much;
1= Lowest/not at all)
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11. Affiliate Fees $80 million
The fashion channelSources of Revenue
Advertising Sales $230 million
15. The fashion channelpluses
All segment includes female 18 – 34
Awareness and viewing deliver
a rating boost of 20%
No incremental programming expense
Rating increase 20%
16. The fashion channelminuses
The risk of higher expansion of competition
Not targeting a specific cluster of segment
CPM decrease 10%
18. The fashion channelpluses
CPM Increase 75% to $3,50
Focusing on female between
the age of 18 -34 (Premium age)
Strengthen the value of the audience
19. The fashion channelminuses
Add new programming $15mln additional coast
Higher risks to lose contracts
with cable operators due to decrease
rating from 1% to 0,8%
Targeting small percentage of HH only 15%
21. The fashion channelpluses
CPM Increase to $2,50
Targeting 50% of TV HH,
of which 50% female and 25%
of them are 18-34 age
TV Rating increase to 1.2
22. The fashion channelminuses
Add new programming $20mln additional coast
Could decrease rating in the long-run
Might decrease loyal customers
if they are not included in these segments