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20th Century
Directing
Evaluating
Controlling
Authority
Issuing orders
Giving training
Enforcing rules
Implementing procedures
Looking up to top levels
Staying above subordinates
Relaying information
21st Century
Coordinating
Coaching
Supporting
Stewardship
Answering questions
Sharing learning
Developing shared vision
Reinventing work
Looking out to customers
Being immersed in teams
Sharing information

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