To become a better listener, one must stop talking and give their full attention to the speaker. It is important to make the speaker feel comfortable by smiling and maintaining eye contact. Distractions should be removed, and the listener should try to understand the speaker's perspective by empathizing with them. The listener also needs patience if the speaker's message is not delivered quickly, and should avoid criticism or losing their temper. Asking clarifying questions allows the listener to fully understand the message.