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Ten Tips For New Product Managers Presented by Jeff Lash [email_address] www.jefflash.com www.goodproductmanager.com
Four types of “new” Product Managers Your relationship to the organization Existing New Existing product, same organization Existing product, new organization New product, same organization New product, new organization Type of product Tenured New
Ten Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Spend time with customers ,[object Object],[object Object],Customer : Uploaded to flickr by David Kozlowski flickr.com/photos/traveller2020/539548225/
Spend time with customers: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ask “dumb” questions ,[object Object],[object Object],[object Object],[object Object],sign - ? question mark : Uploaded to flickr by Leo Reynolds flickr.com/photos/lwr/12364944/
Ask “dumb” questions: To Do ,[object Object],[object Object],[object Object],[object Object]
Let go of your past ,[object Object],[object Object],141 Thursday - letting go : Uploaded to flickr by roujo  flickr.com/photos/tekmagika/474086212/
Let go of your past: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Surround yourself with experts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Surround yourself with experts: To Do ,[object Object],[object Object],[object Object],[object Object]
Gather data ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data : Uploaded to flickr by kokeshi flickr.com/photos/kokeshi/119345900/
Gather data: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Ten Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Focus ,[object Object],[object Object],[object Object],irony ; Uploaded to flickr by mrpattersonsir  flickr.com/photos/mrpattersonsir/30325860/
Focus: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Concentrate on what, not how ,[object Object],[object Object],[object Object],[object Object]
Concentrate on what, not how: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communicate, communicate… ,[object Object],[object Object],Calling_all_Flickrs ; Uploaded to flickr by carf  flickr.com/photos/beija-flor/5011611/
Communication Source: Seven Traits of Successful Product Managers; Michael Shrivathsan michael.hightechproductmanagement.com/2006/12/seven_traits_of_successful_pro.html
Communication Product Manager Engineering Sales Marketing Manager
Communication Product Manager Engineering Design Finance Legal Project Management Sales Marketing Manager Executives Other PMs Customer Service
Communication Product Manager Engineering Design Finance Legal Project Management Sales Marketing Customers Investors Industry Analysts Manager Executives Other PMs Customer Service Partners
Communicate, communicate: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sell your product internally ,[object Object],[object Object],[object Object]
Sell your product internally: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Do whatever it takes “ Be willing to do whatever it takes.   …  I know of many cases where the product manager needed to help out with deliverables for customer support, sales training, technical writing, QA, engineering, and marketing.  You may need to just do it.” Source: Thriving in Large Companies; Silicon Valley Product Group www.svproduct.com/blog/files/thriving_in_large_companies.html
Do whatever it takes: To Do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bonus tip #11 ,[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Ten Tips For New Product Managers

  • 1. Ten Tips For New Product Managers Presented by Jeff Lash [email_address] www.jefflash.com www.goodproductmanager.com
  • 2. Four types of “new” Product Managers Your relationship to the organization Existing New Existing product, same organization Existing product, new organization New product, same organization New product, new organization Type of product Tenured New
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Communication Source: Seven Traits of Successful Product Managers; Michael Shrivathsan michael.hightechproductmanagement.com/2006/12/seven_traits_of_successful_pro.html
  • 21. Communication Product Manager Engineering Sales Marketing Manager
  • 22. Communication Product Manager Engineering Design Finance Legal Project Management Sales Marketing Manager Executives Other PMs Customer Service
  • 23. Communication Product Manager Engineering Design Finance Legal Project Management Sales Marketing Customers Investors Industry Analysts Manager Executives Other PMs Customer Service Partners
  • 24.
  • 25.
  • 26.
  • 27. Do whatever it takes “ Be willing to do whatever it takes.  … I know of many cases where the product manager needed to help out with deliverables for customer support, sales training, technical writing, QA, engineering, and marketing.  You may need to just do it.” Source: Thriving in Large Companies; Silicon Valley Product Group www.svproduct.com/blog/files/thriving_in_large_companies.html
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.