This document provides information about an airport hackathon being held simultaneously at Amsterdam Airport Schiphol and Paris airports. It includes details about themes, prizes, agenda, and resources available to participants. The hackathon aims to generate new solutions to improve the passenger experience through open innovation and use of technologies like APIs, beacons, and location services. The agenda includes presentations on airport operations, available data, and resources followed by time for teams to develop ideas and prototypes.
Clemens Kirner (CEO, innovation.rocks), Andreas Ladich (Vienna Airport) Vienn...AugmentedWorldExpo
Vienna Airport aims to offer their clients an outstanding service, which was awarded with 4 Skytrax stars. One more important topic to go even further with this efforts is to improve indoor orientation, navigation and experience. Therefore, a project was set up to see if this can be solved with a hardware free augmented reality solution.
Presentation on Digital Transformation of Airports GALF Dubai May 2016diogenisp
This document discusses the digital transformation of airports. It begins by defining digital transformation as the digitization, connectivity, and use of data in airport processes, products, and services. It then outlines many areas within airport operations where digital technologies can have an impact, such as operations, infrastructure, management, and security. New digital products and services are also driving changes. The document notes challenges to digital transformation like a lack of standardized architecture and integrated data. It concludes by emphasizing major opportunities for airports, such as developing self-service capabilities, utilizing cognitive computing and shared services, and managing disruptions from new technologies like commercial UAVs.
KLM Royal Dutch Airlines serves 135 destinations globally and was an early innovator in technologies like self-service kiosks. Recognizing the need to differentiate through customer relationships, KLM launched Meet & Seat, allowing passengers to see other flyers' social profiles and seat assignments to encourage connections. KLM uses Gigya's social login to power Meet & Seat, collecting social data to better understand customers and create more personalized in-flight experiences.
The document discusses the future of airports from an airline perspective. It outlines 4 main areas of focus: clients, processes, technology, and the environment. Key points include using technology like self-service, biometrics and mobile apps to simplify processes for clients. Automating functions like baggage handling, security, and aircraft taxiing to increase efficiency. Transitioning operations to renewable energy sources and electric vehicles to reduce emissions. And using data sharing and integrated systems between airlines and airports to optimize resource allocation and flight schedules. The future airport aims to provide an intuitive, contactless experience that meets rising client expectations through continuous digital innovation.
7th International Conference Aircraft Seating EU.PDFTrevor Lambert
The document provides information about the 7th International Conference on Innovative Aircraft Seating to be held from December 6-8, 2016 in Hamburg, Germany. The conference will bring together experts from aircraft manufacturers, suppliers, and academia to discuss challenges and innovations in aircraft seating design regarding comfort, lightweight materials, ergonomics, testing and more. Several speakers are listed from companies like Airbus, Hawaiian Airlines, B/E Aerospace, British Airways, Geven, and more who will address topics like passenger experience, future trends, innovation, and challenges in economy seating.
The document summarizes a conference on transforming passenger experience and operational efficiency through connectivity and technology. It describes how a passenger named James seamlessly navigates the airport using various technologies like self-check-in kiosks, mobile boarding passes, and WiFi. The conference aims to help airports and airlines learn how to maximize profits from connected strategies and innovations by benchmarking case studies from companies like KLM, Aer Lingus, and Ryanair. Top executives from airports and airlines like Heathrow, Nok Air, and SAS will speak at the conference.
Every year, more than 1,000,000,000 passengers travel through airports which use digital TETRA products.
This presentation shows what benefits TETRA brings for airport industry, and what are the drivers for future radio communications at airports.
Contents include:
- An overview of digital airports
- Challenges in the airports industry
- What's important for airport operators
- How airports are measured?
- Examples of airport cases
- Evolution paths for digital airports
Rethinking airports for future connected travelersKevin May
The future role of airports – the meeting grounds for airlines and travelers – is driven by unprecedented social and technological change.
Expect new levels and diversity of service, personalized travller experiences, universal availability of mobile connectivity and many changes in the airport as a merchandising environment.
In this webinar presented by Tnooz and Amadeus, we examine technology shaping the needs and expectations of airport visitors.
How will airline and airport operators engage with customers?
What strategies and business models enable airlines and airports to seize new opportunities for managing the total trip experience?
Our expert panel includes:
* Brian Beard, Amadeus, executive technology consultant
* Glenn Gruber, Ness Technologies, AVP travel technologies
* Patricia Simillon, Amadeus, head of airlines operations strategy
Clemens Kirner (CEO, innovation.rocks), Andreas Ladich (Vienna Airport) Vienn...AugmentedWorldExpo
Vienna Airport aims to offer their clients an outstanding service, which was awarded with 4 Skytrax stars. One more important topic to go even further with this efforts is to improve indoor orientation, navigation and experience. Therefore, a project was set up to see if this can be solved with a hardware free augmented reality solution.
Presentation on Digital Transformation of Airports GALF Dubai May 2016diogenisp
This document discusses the digital transformation of airports. It begins by defining digital transformation as the digitization, connectivity, and use of data in airport processes, products, and services. It then outlines many areas within airport operations where digital technologies can have an impact, such as operations, infrastructure, management, and security. New digital products and services are also driving changes. The document notes challenges to digital transformation like a lack of standardized architecture and integrated data. It concludes by emphasizing major opportunities for airports, such as developing self-service capabilities, utilizing cognitive computing and shared services, and managing disruptions from new technologies like commercial UAVs.
KLM Royal Dutch Airlines serves 135 destinations globally and was an early innovator in technologies like self-service kiosks. Recognizing the need to differentiate through customer relationships, KLM launched Meet & Seat, allowing passengers to see other flyers' social profiles and seat assignments to encourage connections. KLM uses Gigya's social login to power Meet & Seat, collecting social data to better understand customers and create more personalized in-flight experiences.
The document discusses the future of airports from an airline perspective. It outlines 4 main areas of focus: clients, processes, technology, and the environment. Key points include using technology like self-service, biometrics and mobile apps to simplify processes for clients. Automating functions like baggage handling, security, and aircraft taxiing to increase efficiency. Transitioning operations to renewable energy sources and electric vehicles to reduce emissions. And using data sharing and integrated systems between airlines and airports to optimize resource allocation and flight schedules. The future airport aims to provide an intuitive, contactless experience that meets rising client expectations through continuous digital innovation.
7th International Conference Aircraft Seating EU.PDFTrevor Lambert
The document provides information about the 7th International Conference on Innovative Aircraft Seating to be held from December 6-8, 2016 in Hamburg, Germany. The conference will bring together experts from aircraft manufacturers, suppliers, and academia to discuss challenges and innovations in aircraft seating design regarding comfort, lightweight materials, ergonomics, testing and more. Several speakers are listed from companies like Airbus, Hawaiian Airlines, B/E Aerospace, British Airways, Geven, and more who will address topics like passenger experience, future trends, innovation, and challenges in economy seating.
The document summarizes a conference on transforming passenger experience and operational efficiency through connectivity and technology. It describes how a passenger named James seamlessly navigates the airport using various technologies like self-check-in kiosks, mobile boarding passes, and WiFi. The conference aims to help airports and airlines learn how to maximize profits from connected strategies and innovations by benchmarking case studies from companies like KLM, Aer Lingus, and Ryanair. Top executives from airports and airlines like Heathrow, Nok Air, and SAS will speak at the conference.
Every year, more than 1,000,000,000 passengers travel through airports which use digital TETRA products.
This presentation shows what benefits TETRA brings for airport industry, and what are the drivers for future radio communications at airports.
Contents include:
- An overview of digital airports
- Challenges in the airports industry
- What's important for airport operators
- How airports are measured?
- Examples of airport cases
- Evolution paths for digital airports
Rethinking airports for future connected travelersKevin May
The future role of airports – the meeting grounds for airlines and travelers – is driven by unprecedented social and technological change.
Expect new levels and diversity of service, personalized travller experiences, universal availability of mobile connectivity and many changes in the airport as a merchandising environment.
In this webinar presented by Tnooz and Amadeus, we examine technology shaping the needs and expectations of airport visitors.
How will airline and airport operators engage with customers?
What strategies and business models enable airlines and airports to seize new opportunities for managing the total trip experience?
Our expert panel includes:
* Brian Beard, Amadeus, executive technology consultant
* Glenn Gruber, Ness Technologies, AVP travel technologies
* Patricia Simillon, Amadeus, head of airlines operations strategy
This document discusses KLM Airlines' use of social media. It provides an overview of KLM, which was founded in 1919 and is the oldest airline operating under its original name. The document then analyzes KLM's social media initiatives both internally and externally, compares them to competitors' strategies, and provides recommendations, such as conducting more campaigns to increase awareness of KLM's CSR work in reducing emissions.
Where Airport Retail Is Heading | airporttrends•com | ACI 2014 Zurichairporttrends•com
Presentation by airporttrends•com's Hildegard Assies at the 2014 Airport Trading Conference in Zurich.
In order to create an unique sense of place, airports have realized they had to differentiate the passenger experience. Not only by designing seamless, efficient, processes and fancy terminals, but by creating a distinct ambiance with a unique and flexible portfolio of retail, food & beverage and service concepts.
Uniqueness is achieved by developing innovative concepts, preferable with a local flavour by featuring local brands and experiences, as well as global brands that offer a selection of local products (‘glocalization’).
iRail is a Belgian non-profit organization that has been operating since 2010. They provide open APIs and real-time transit data for Belgium. Their APIs allow users to query station and route information for Belgian railways and view departures/arrivals and vehicle details. iRail also publishes General Transit Feed Specification (GTFS) data for Belgium that powers third-party transit apps. Their goals include improving the availability of real-time transit data and track shapes through their open GTFS feeds.
At SITA we do have a range of surveys and insight papers
Together with ACI, we do surveys with Senior IT executives at airport and airlines.
For the airport survey, questionnaires were sent in Q2 2015 to senior IT executives working in the top 100 airports across the world.
Some of the people in the audience might have even been involved in those surveys…
The document discusses the concept of a virtual airport cluster as an interconnected logistical network centered around the passenger experience. It focuses on leveraging information and communication technologies to provide integrated, traveler-centric services across physical and digital channels. Key points include developing common infrastructure, virtual logistics and customer relationship management solutions, and strategic partnerships within the airport community.
Presentation at the Iranian Aviation Symposium - Tehran April 2016diogenisp
Iran's aviation market has significant potential for growth. Routes to and from Iran currently have high operating margins of 35-50% and are among the most profitable routes globally. While capacity between Europe and Iran has fallen in recent years, demand has increased, showing room for growth. The Tehran hub airport has a similar profile to major hubs in the UAE and Turkey, and is well positioned to connect traffic between Europe and South Asia as well as transpacific routes. Developing Iran's aviation industry could help grow its domestic market of 80 million people and attract over 40 million international visitors annually, supporting economic growth through tourism and trade.
The document provides a history of KLM Royal Dutch Airlines, including its founding in 1919 and various mergers and acquisitions over the decades that expanded its global reach. It describes KLM's early attempts to implement CRM in the 1990s that failed due to high costs and lack of support. In the early 2000s, KLM restarted its CRM efforts by creating a CRM department and launching a project called CIAO to better understand customers and target them with personalized offers. These CRM initiatives helped KLM improve customer satisfaction and recognition.
The document discusses developing a mobile app to help passengers navigate airports more easily. It proposes using indoor positioning, real-time flight info, shopping/dining offers, and personalized guidance to reduce stress and allow more time to spend at the airport. The app aims to increase passenger experience and airport revenues by guiding travelers and promoting digital shopping. It outlines technical requirements and next steps to build such an app in partnership with airports.
As the home of BMW, Audi and hundreds of automotive suppliers, Bavaria is Germany's largest state and the center of gravity for mobility tech in Europe.
With a unique ecosystem that supports the digital transformation of products and services particularly in the automotive industry, Bavaria offers many incentives for companies to grow their business in Europe.
The document discusses factors to consider when providing amenities at airports to improve the customer experience. It examines some world-class airports like Kuala Lumpur, Charles de Gaulle, Incheon, and Schiphol that focus on amenities like restaurants, lounges, art installations, and WiFi to enhance the travel experience. Research shows that improving customer satisfaction and loyalty through a better airport experience can increase revenues and business outcomes.
Future of Travel - The passenger experience 2015 Tom Knierim
This presentation is drawing on findings from SITA’s four annual industry research initiatives. It provides valuable insights into future IT strategic thinking and trends across the air transport industry.
Most of our content is based on three global surveys. Every year, SITA surveys senior executives at the top 200 airlines and airports in the world to ask about technology adoption in their organisation. Carried out at six major international airports in key regions of the world, SITA also runs a survey representing the passenger opinions about technology used throughout the journey.
This document contains contact and personal details, qualifications, work experience, and computer skills of Shailesh Shankar Gosavi. It summarizes that Gosavi has a B.Sc in Chemistry, worked as a Quality Control Chemist and Information Scientist for 5 years total. In his roles, he performed analytical tests, retrieved and wrote patent information, identified experimental details from publications, and had skills in chemical structure drawing software and Microsoft Office.
Dokumen tersebut membahas tentang pengertian, jenis, cara pemasangan dan pelepasan kateter. Kateter digunakan untuk memasukkan atau mengeluarkan cairan dari uretra dan terbuat dari bahan seperti karet atau plastik. Ada dua jenis kateter yaitu sementara dan menetap, dengan tujuan antara lain mengeluarkan urine dan mendapatkan sampel urine. Prosedur pemasangan dan pelepasan kateter meliputi sterilisasi
This document is the curriculum vitae of Mohammad Ibrahim. It outlines his personal information, including his education, courses taken, address, and contact details. It also provides details of his 20-year work experience as the Chief Accountant and Finance Manager for Maani Ventures, where his responsibilities include supervising accounting staff, ensuring financial controls, preparing financial reports and statements, and maintaining accounting records in accordance with generally accepted principles. The CV lists his knowledge, skills and abilities, which include extensive accounting knowledge, skills in research and data compilation, and the ability to supervise staff and maintain effective working relationships.
Clifton E. Scott Jr. seeks a position in industrial engineering utilizing his knowledge of mathematics, science, engineering analysis, and design. He has a bachelor's degree in industrial engineering and work experience distributing products and handling hazardous materials at McMaster-Carr and supervising technicians and sales representatives at Sprint. His technical skills include AutoCAD, programming, Microsoft Office, and he has received several honors and scholarships.
Brazil prides itself on its racial diversity but the data shows a different story. While Brazil has a very diverse population racially, the majority of Brazilians are black or mixed race. However, most Brazilians living in extreme poverty are black. The document explores how race is more than just skin deep and family history and ancestry also contribute to one's race. It encourages embracing Brazil's diversity, especially around Mixed Race Day.
The document outlines a 3-phase plan to build brand advocates for Microsoft by first establishing the Microsoft community, then engaging teens and adults active on social media and their networks, and finally continuing engagement through sharing content. It measures the success of the plan through various social media interactions like shares, re-shares and views of Microsoft and advocate posts on social media and blogs over the campaign timeline.
Este documento describe diferentes tipos de pruebas objetivas como pruebas de verdadero-falso, selección múltiple y completación. Explica que las pruebas objetivas son instrumentos de medida que permiten evaluar conocimientos de manera estandarizada y objetiva. Si bien permiten evaluar hechos y conceptos de forma rápida, no son adecuadas para medir habilidades creativas o de resolución de problemas.
Mahuya Chowdhury has over 7 years of experience working with Siebel Analytics 7.8.5, OBIEE 10g, and OBIEE 11g. He has worked on several projects for British Telecom in roles including OBI developer, designer, and administrator. His responsibilities have included requirements gathering, report design, repository development, upgrading systems, and providing technical support. He holds a Bachelor's degree in Computer Science and Engineering and certifications in Oracle Business Intelligence Foundation 10 and 11g.
This document discusses KLM Airlines' use of social media. It provides an overview of KLM, which was founded in 1919 and is the oldest airline operating under its original name. The document then analyzes KLM's social media initiatives both internally and externally, compares them to competitors' strategies, and provides recommendations, such as conducting more campaigns to increase awareness of KLM's CSR work in reducing emissions.
Where Airport Retail Is Heading | airporttrends•com | ACI 2014 Zurichairporttrends•com
Presentation by airporttrends•com's Hildegard Assies at the 2014 Airport Trading Conference in Zurich.
In order to create an unique sense of place, airports have realized they had to differentiate the passenger experience. Not only by designing seamless, efficient, processes and fancy terminals, but by creating a distinct ambiance with a unique and flexible portfolio of retail, food & beverage and service concepts.
Uniqueness is achieved by developing innovative concepts, preferable with a local flavour by featuring local brands and experiences, as well as global brands that offer a selection of local products (‘glocalization’).
iRail is a Belgian non-profit organization that has been operating since 2010. They provide open APIs and real-time transit data for Belgium. Their APIs allow users to query station and route information for Belgian railways and view departures/arrivals and vehicle details. iRail also publishes General Transit Feed Specification (GTFS) data for Belgium that powers third-party transit apps. Their goals include improving the availability of real-time transit data and track shapes through their open GTFS feeds.
At SITA we do have a range of surveys and insight papers
Together with ACI, we do surveys with Senior IT executives at airport and airlines.
For the airport survey, questionnaires were sent in Q2 2015 to senior IT executives working in the top 100 airports across the world.
Some of the people in the audience might have even been involved in those surveys…
The document discusses the concept of a virtual airport cluster as an interconnected logistical network centered around the passenger experience. It focuses on leveraging information and communication technologies to provide integrated, traveler-centric services across physical and digital channels. Key points include developing common infrastructure, virtual logistics and customer relationship management solutions, and strategic partnerships within the airport community.
Presentation at the Iranian Aviation Symposium - Tehran April 2016diogenisp
Iran's aviation market has significant potential for growth. Routes to and from Iran currently have high operating margins of 35-50% and are among the most profitable routes globally. While capacity between Europe and Iran has fallen in recent years, demand has increased, showing room for growth. The Tehran hub airport has a similar profile to major hubs in the UAE and Turkey, and is well positioned to connect traffic between Europe and South Asia as well as transpacific routes. Developing Iran's aviation industry could help grow its domestic market of 80 million people and attract over 40 million international visitors annually, supporting economic growth through tourism and trade.
The document provides a history of KLM Royal Dutch Airlines, including its founding in 1919 and various mergers and acquisitions over the decades that expanded its global reach. It describes KLM's early attempts to implement CRM in the 1990s that failed due to high costs and lack of support. In the early 2000s, KLM restarted its CRM efforts by creating a CRM department and launching a project called CIAO to better understand customers and target them with personalized offers. These CRM initiatives helped KLM improve customer satisfaction and recognition.
The document discusses developing a mobile app to help passengers navigate airports more easily. It proposes using indoor positioning, real-time flight info, shopping/dining offers, and personalized guidance to reduce stress and allow more time to spend at the airport. The app aims to increase passenger experience and airport revenues by guiding travelers and promoting digital shopping. It outlines technical requirements and next steps to build such an app in partnership with airports.
As the home of BMW, Audi and hundreds of automotive suppliers, Bavaria is Germany's largest state and the center of gravity for mobility tech in Europe.
With a unique ecosystem that supports the digital transformation of products and services particularly in the automotive industry, Bavaria offers many incentives for companies to grow their business in Europe.
The document discusses factors to consider when providing amenities at airports to improve the customer experience. It examines some world-class airports like Kuala Lumpur, Charles de Gaulle, Incheon, and Schiphol that focus on amenities like restaurants, lounges, art installations, and WiFi to enhance the travel experience. Research shows that improving customer satisfaction and loyalty through a better airport experience can increase revenues and business outcomes.
Future of Travel - The passenger experience 2015 Tom Knierim
This presentation is drawing on findings from SITA’s four annual industry research initiatives. It provides valuable insights into future IT strategic thinking and trends across the air transport industry.
Most of our content is based on three global surveys. Every year, SITA surveys senior executives at the top 200 airlines and airports in the world to ask about technology adoption in their organisation. Carried out at six major international airports in key regions of the world, SITA also runs a survey representing the passenger opinions about technology used throughout the journey.
This document contains contact and personal details, qualifications, work experience, and computer skills of Shailesh Shankar Gosavi. It summarizes that Gosavi has a B.Sc in Chemistry, worked as a Quality Control Chemist and Information Scientist for 5 years total. In his roles, he performed analytical tests, retrieved and wrote patent information, identified experimental details from publications, and had skills in chemical structure drawing software and Microsoft Office.
Dokumen tersebut membahas tentang pengertian, jenis, cara pemasangan dan pelepasan kateter. Kateter digunakan untuk memasukkan atau mengeluarkan cairan dari uretra dan terbuat dari bahan seperti karet atau plastik. Ada dua jenis kateter yaitu sementara dan menetap, dengan tujuan antara lain mengeluarkan urine dan mendapatkan sampel urine. Prosedur pemasangan dan pelepasan kateter meliputi sterilisasi
This document is the curriculum vitae of Mohammad Ibrahim. It outlines his personal information, including his education, courses taken, address, and contact details. It also provides details of his 20-year work experience as the Chief Accountant and Finance Manager for Maani Ventures, where his responsibilities include supervising accounting staff, ensuring financial controls, preparing financial reports and statements, and maintaining accounting records in accordance with generally accepted principles. The CV lists his knowledge, skills and abilities, which include extensive accounting knowledge, skills in research and data compilation, and the ability to supervise staff and maintain effective working relationships.
Clifton E. Scott Jr. seeks a position in industrial engineering utilizing his knowledge of mathematics, science, engineering analysis, and design. He has a bachelor's degree in industrial engineering and work experience distributing products and handling hazardous materials at McMaster-Carr and supervising technicians and sales representatives at Sprint. His technical skills include AutoCAD, programming, Microsoft Office, and he has received several honors and scholarships.
Brazil prides itself on its racial diversity but the data shows a different story. While Brazil has a very diverse population racially, the majority of Brazilians are black or mixed race. However, most Brazilians living in extreme poverty are black. The document explores how race is more than just skin deep and family history and ancestry also contribute to one's race. It encourages embracing Brazil's diversity, especially around Mixed Race Day.
The document outlines a 3-phase plan to build brand advocates for Microsoft by first establishing the Microsoft community, then engaging teens and adults active on social media and their networks, and finally continuing engagement through sharing content. It measures the success of the plan through various social media interactions like shares, re-shares and views of Microsoft and advocate posts on social media and blogs over the campaign timeline.
Este documento describe diferentes tipos de pruebas objetivas como pruebas de verdadero-falso, selección múltiple y completación. Explica que las pruebas objetivas son instrumentos de medida que permiten evaluar conocimientos de manera estandarizada y objetiva. Si bien permiten evaluar hechos y conceptos de forma rápida, no son adecuadas para medir habilidades creativas o de resolución de problemas.
Mahuya Chowdhury has over 7 years of experience working with Siebel Analytics 7.8.5, OBIEE 10g, and OBIEE 11g. He has worked on several projects for British Telecom in roles including OBI developer, designer, and administrator. His responsibilities have included requirements gathering, report design, repository development, upgrading systems, and providing technical support. He holds a Bachelor's degree in Computer Science and Engineering and certifications in Oracle Business Intelligence Foundation 10 and 11g.
Kevin Clark has over 15 years of experience in materials control and logistics roles in the oil and gas industry. He currently works on an ad hoc basis providing materials and storekeeping services on offshore platforms. His career history demonstrates extensive experience receiving, storing, and distributing materials and equipment for various offshore construction and maintenance projects.
Deployment of Beacon Technology in Aviation by LeantegraOlga Rusnak
Check out the Leantegra presentation to learn how beacons, and powered by them RTLS and Proximity Marketing solutions can make every passenger's stay at an airport a positive start of a great adventure!
The document discusses the history and components of airline reservation systems. It describes how the first automated booking systems were developed in the 1940s and 1950s by American Airlines and other major carriers. Over subsequent decades, airlines invested in improving reservation technologies and allowing travel agents to access systems like United's Apollo. Modern systems are computerized and can be accessed globally. Key components include hardware, software, databases, data, and procedures. The systems store and retrieve flight information and allow booking transactions.
Elevate 2017- Innovation Forum: Amadeus- Amadeus White Label Merchandizing So...ATPCO
Ancillaries services are now an essential part of travel, we will show you how a self-service approach can help to increase traveler satisfaction without additional tasks for the travel agent.
Deployment of Beacon Technology in Aviation by LeantegraLeantegra
Check out the Leantegra presentation to learn how beacons, and powered by them RTLS and Proximity Marketing solutions can make every passenger's stay at an airport a positive start of a great adventure!
This document proposes a mobile application for navigation inside airports. The app would help passengers find routes to gates, shops, and services. It would allow airports to generate additional revenue through promotions to tenants. The app's unique features include high-accuracy indoor positioning and real-time tracking of passenger movements. It aims to reduce flight delays while improving the passenger experience and analytics capabilities for airports.
Big Data Paris - Air France: Stratégie BigData et Use CasesMongoDB
The document discusses Air France's big data strategy and use cases. It outlines Air France's goals of implementing a consistent big data technical landscape using open source solutions like MongoDB. Several big data projects are ongoing across domains like customer, operations, and maintenance. The document also discusses an operational customer experience platform project that aims to create a real-time 360 degree view of customers across touchpoints to improve customer service.
Enter the New App Generation: Deliver Intuitive
Content to Springboard into the ‘Revenue Era’ of
Infotainment.
8th-9th April, Hotel Kempinski, Munich, Germany
The document discusses how APIs allow companies to focus on their core business by outsourcing non-core functions. It provides examples of companies in different industries that use APIs to improve their business model, including a telecommunications company, a cosmetics company, and a banking company. It also discusses how coding and programming skills are becoming more important and how various initiatives are making it easier for more people to learn how to code.
Agenda - Airport Operational Excellence and Automation 2019, Frankfurt Am Ma...Torben Haagh
Have a sneak peak of the latest agenda, with confirmed speakers from Lufthansa, German Aerospace Center, and Athens International Airport. Download the full agenda for free here:
http://bit.ly/Airport_Excellence_Agenda_2019
Transforming the day-of-travel experience with mobile servicestnooz
What are pain points that travellers experience on their day of travel?
How can intelligent mobile services significantly enhance the traveller’s journey to and through the airport and improve the relationship with their airline?
This FREE webinar will examine the findings from Mobile Travel Technologies extensive research into "day of travel" frustrations.
Learn the following based on MTT's online survey, one-on-one interviews with travellers and airport observations:
Problems travellers experience in airports
Issues when preparing for flights
Why self-service kiosks are under-used
How intelligent mobile services can transform airline services on the day of travel
How airlines can leverage new opportunities for ancillary sales
Panelists for the webinar are:
Patrick Monaghan, product manager, MTT
Gene Quinn, producer and CEO, Tnooz
Nick Vivion, moderator and global events lead, Tnooz
This webinar took place on Thursday 12 March 2015.
This document proposes a mobile platform called TaxiCall to manage taxis and customers. The vision is to become the #1 service for managing taxi operations from ordering to billing. Key features include easy ordering, route planning, estimated fares, and integrated payments. The target customers are taxi operators to automate dispatch and customers to simplify ordering. Revenue comes from commissions on orders. The management team has experience in startups and large companies. Milestones include developing a beta and piloting in Kiev to prove the model before seeking funding to expand globally. Potential exits include acquisition by travel companies or an IPO.
Improving the efficiency of aircraft turnaroundAppear
Implementing innovative app toolkit for airport workers that improve aircraft turnaround. Airport IQ will develop a mobile information sharing system connecting back-end A-CDM systems with mobile devices (smartphones, tablets and other wearable devices) carried by ground staff. The system will provide the right information at the right place and time to the right people, making it easier for planners to make optimal use of resources.
We are looking for potential partners to participate in the project whether they are Airports, Ground Handlers, Airlines, System providers and other commercial entities. If you would like to know more, then get in touch
La 6ème édition du Meetup de la Voiture Connectée à Paris s'est tenue le 16 Février 2017, au Square Paris, le nouveau lab digital de Renault.
https://www.meetup.com/fr-FR/MeetupVoitureConnectee/
1) Liberty Rider : Première application de détection de chute en France, Liberty Rider a été conçue pour détecter les accidents à moto afin de prévenir les services de secours le plus rapidement et le plus efficacement possible.
2) Jamaica-Car par AICAS GmbH: un framework applicatif pour l'automobile connectée, ou comment implémenter un appstore sur un système d'info-divertissement automobile sans modifier le matériel existant.
3) De plus, Vincent Viollain de Viva Technology nous a présenté ses challenges de startups en lien avec les véhicules connectés et autonomes.
Les Meetups Voiture Connectée et Autonome vous sont proposés par Laurent Dunys, https://www.linkedin.com/in/laurentdunys, depuis 2016.
Rejoignez notre groupe en ligne: https://www.meetup.com/fr-FR/MeetupVoitureConnecteeAutonome
Travel and Tourism - Company Presentation by Eric La Bonnardière, CEO of Evaneos at the Axel Springer NOAH Conference 2018 in Berlin, Tempodrom 6-7 June 2018.
Virtual Trip is an EU-based entrepreneurial ecosystem consisting of 13 companies providing software platforms and consulting services. Virtual Trip focuses on developing startups in areas like mobile applications, e-learning, and security. The company seeks to apply choreography technologies from the CHOReOS project to develop next-generation applications and strengthen its offerings around security and mobile services.
Technology & Electrified Community Sharing by Nick DiPrimaForth
Nick DiPrima, Director of Business Development at Wunder Mobilitygave this presentation at the electrified community carsharing webinar on January 26, 2021
How can we enable a more efficient and streamlined operational environment that enhances our employee experience? What needs to happen in order for us to succeed in our vision to create the best intelligent travel ecosystem? What role does AI, data and emerging technologies play across our organization? Learn how Finnair, a 95 year old airline, has been navigating towards a future proof working environment.
More and more people in mega cities, more sensors, more apps, Smart is everywhere for smart living. but what's about security, what's about the people. How to deliver better living, happy living. HPE provides IoT solutions with connectivity management, processing at the edge and in the cloud, security, data management, etc to help industry verticals, telecom operators deliver secured trusted IoT solutions
10. • Ambition: Europe’s Prefered Airport
• Context: Digital Airport Program to accelerate
innovation
• Goal: HAVE FUN! and create value for
passengers through an energetic mix of
professionalism, enthusiasm and creativeness
WHY
11. HOW
• We believe in open innovation
• We believe in the power of a hackathon as a driver for
innovation
• This hackathon contributes to the passenger experience
which is an important strategic goal of airports
• We hope to find new solutions for passengers while making
smart use of cutting-edge technologies and open data
12. WHAT
• Hack&Fly → 1st ever airport hackathon
• Simultaneous in Paris and Amsterdam
• 6 years of co-operation between Aéroports de Paris and
Schiphol for combined power on ideas and expertise
• Melting pot of airport experts, designers, technology
suppliers, developers, marketers, data partners, innovators
and other stakeholders
21. … and your personal information needs are 100% fulfilled
On the airport
Continuous confirmation through all channels
22. • Personal waiting time
… your personal information needs are 100% fulfilled
For example
• Reward for going through
security off peak….
23. • Push notifications even when
my smartphone is asleep …
… your personal information needs are 100% fulfilled
For example
• And you never get lost….
24. • ….neither does your child
… your personal information needs are 100% fulfilled
For example
26. 26
THEME: Transportation
Challenge: How to ease transportation from home to the airport, find your way at
the airport terminal and back again at the destination?
Business area: Parking
Speaker: Franc Vink
27.
28. Revenues: EUR 70 mln
Online sales via schiphol.nl: EUR 25 mln (440.000 transactions)
Capacity (excl staff): 20.000 parking spaces @ Schiphol
Number of parkings: > 3,4 million
29.
30. Transportation
• Create a forecast of the number of cars which will arrive at the parking locations of Schiphol, on a daily basis.
Which factors play a role in whether it will be busy or not, and how busy it will be.
Waiting / Queuing / Dwelling
• How can Schiphol eliminate the dissatisfier of the difficulties to find your car at Schiphol Long Term Parking P3,
after returning from a trip/holiday ?
• How can we provide passengers who arrive by car at Schiphol with (actual) process info how long it will take from
parking their car to the departure location of their flight (at the gate ?
• Provide real-time bus positioning and arrival/departure times for the shuttle bus Long Term Parking P3 to/from
the Terminal.
31.
32. 32
THEME: Waiting/Queuing
Challenge: How to avoid queuing or turning the wait into entertainment for the
passenger or profit for the airport?
Business area: Retail Speaker: Britta Sluis
Business area: Baggage Speaker: René Korevaar
Business Area: Parking Speaker: Franc Vink
Business area: Schiphol Media Speaker: Gary Mey
36. Problem & Challenge
Problem:
No specific reach per advertising object
Challenge:
How can airports use digital media systems and data
to determine the actual specific reach per month of
every single media object?
41. Example: Lounge 1 Area
Input & resources available
• Pax information on general level Area
– Schiphol Statistics & Research)
• Object locations
– on map
– GPS?
• …
• Passenger movements?
– Check-in info, Gateplanning info,
– security camera’s?
– tracking mobile?
• …
42. Problem & Challenge
Problem:
No specific reach per advertising object
Challenge:
How can airports use digital media systems and data
to determine the actual specific reach per month of
every single media object?
43. 43
THEME: Waiting/Queuing
Challenge: How to avoid queuing or turning the wait into entertainment for the
passenger or profit for the airport?
Business area: Retail Speaker: Britta Sluis
Business area: Baggage Speaker: René Korevaar
Business Area: Parking Speaker: Franc Vink
Business area: Schiphol Media Speaker: Gary Mey
44. 44
THEME: Social
Challenge: How to stimulate passengers to engage with each other?
How to help passengers facilitate their community while at the airport?
Business area: Aviation Marketing
Speaker: Ebeline Dijkhuis
45. 45
THEME: Premium
Challenge: How to improve the airport experience of premium passengers or
create new services for them?
Business area: Premium
Business area: Airside operations
46. 46
THEME: Smart airport
Challenge: How to personalize the passenger journey by enhancing the airport
with IoT, sensors, geolocalization services or real-time information?
Business area: Airport Operations
Speaker: Pieter van Riemsdijk
47. Airport operations: the beating heart of Schiphol
How can we make better use of the
capacity of assets and resources at the
airport?
How can we predict the arrival time of
our passengers?
How can we get all passengers safe, with their baggage on time and satisfied on board of their
plane?
Where is Mr. Jansen? Should the aircraft
wait a few more minutes?
How can we influence timing of passengers
through the airport processes?
How can we efficiently interact and identify
passengers who need help during their airport
journey?
49. We are and remain Europe’s Preferred Airport with open data and
leading technology for a seamless Passenger Journey and efficient use
of the assets on the airport
We are entering the
API Economy!
50.
51. The Schiphol API Portal
To Obtain an
API Key
To explore
documentation
and examples
57. APIs
location services
data management
spatial analyses
developers.arcgis.com
Build location apps for mobile, web and desktop with developers api’s
your data
schiphol maps
open data
1. Configure your map 2. Build your app 3. Empower people
Indoor navigation
Marco Wagemakers
mwagemakers@esri.nl
60. 60
RESOURCES
● Each team will receive at least one beacon, plus a very detailed user guide to
work with
● Enter on connect.onyxbeacon.com, create an account, assign the beacon,
download the SDK (with a useful guide included)
● Start their work, testing at the same time the functionality, having their own
beacon.
● Prizes for the best teams: 1 set of 3 Enterprise Beacon + 1 set of 5 Beacon One
61. TRACK. ANALYSE.
COMMUNICATE .
We put together:
❖ iBeacon hardware infrastructure
❖ Mobile SDK for iOS and Android
❖ Web based CMS
62. USE CASES
Most common use cases
RETAIL EVENTS
ASSET TRACKING
PUBLIC TRANSPORT
HOSPITALITY
63. SOFTWARE DEVELOPMENT KIT
Software Development Kit
Facilitate the communication between
beacons, CMS and the mobile applications.
Could be easily integrated as a component
on private mobile applications.
❖ Security: OAuth, AES128, MAC
❖ Content delivery:
❖ Text, Image, URL
❖ Proximity Triggers
❖ Contextual analytics
64. USEFUL INFO
Connect.onyxbeacon.com
- Register your beacons on the CMS
- Download SDK (includes complete guide)
- Download DemoApp (if needed for tests)
- Create and register your application on CMS
- Test your app using your beacons
Good luck, good code!
Web: www.onyxbeacon.com
Phone: 0040 364 730 023
Doru SUPEALA
E-mail: doru@onyxbeacon.com
66. EASY INTEGRATION
✓ Get your login details at THECALLR
✓ Online Documentation http://thecallr.com/docs
✓ SDK Ready-to-use http://thecallr.com/docs/sdk/
CALLR : GLOBAL VOICE & SMS API (JSON
RPC 2.0)USE CASES:
✓ Send and Receive SMS for Notifications, Alerts & Marketing
✓ 2-Step Authentication with Voice & SMS
✓ Real Time Voice Control (IVR), and Text-to-Speech
✓ Click to Call (Back)
✓ Audio conferencing
✓ On demand phone numbers
AMSTERDAM
+3120-8110794
PARIS
+33 1 76 45 00
50
CONTACT
US:
support+hackandfly@thecallr.co
m
67. 67
RESOURCES
The MessageBird API connects your website or application to
operators around the world. With our API you can integrate
SMS & Voice.
68. • SMS REST API
• Connection with 800+ mobile operators
• Receiving SMS is free and reliable
• 50 free SMS to test with (ask for more)
• messagebird.com/developers
69. Luggage notification
Once you arrive at Schiphol you text your flight
number to 1008 and we will send you an SMS
when your luggage is really on the luggage belt.
You can spend time shopping, drinking or
gambling in the casino.