This document provides an overview of technology essentials for nonprofits. It discusses budgeting, planning, and implementation of key technologies. Several surveys found that most nonprofits spend less than 4% of their budget on technology, have no technology committee, and lack formal technology plans. The document outlines best practices and resources for setting up computers, internet access, printing, training support, communications tools, software, databases, websites and assessing costs.

2. Andy Wolber [email_address] Tech Essentials

4. www.slideshare.net/NPowerMichigan/

5. name org/job what you hope to learn today It’s all about you …

6. Technology & Today’s Nonprofit

7. “ IT accounts, on average, for nearly 7% of a company's operating expenses.” Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.

8. Technology Budget Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 43% 60%

9. http://nptechsurvey.wordpress.com/

10. 83% of nonprofits spend less than 4% of their budget on technology. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

11. Technology Plan Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. <=20 staff >20 staff 32% 71%

12. Source: NTEN 2006 Nonprofit IT Staffing Survey Report.

13. www.nten.org/research

14. Technology Planning

15. 22% of nonprofits have a technology committee. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

16. Who should be on your Tech Committee?

17. http://www.techsoup.org/learningcenter/

18. By Joni Podolsky Edited By Holly Ross Katrin Verclas Alison Levine

19. http://www.maintainitproject.org/cookbooks

20. http://www.icthub.org.uk/publications/#management

21. Technology Strategy and Planning Process Preliminary Assessment Inventory Staff skills assessment Current and prior year IT operating costs Initial list of potential projects Any additional relevant background materials (e.g., technology usage policies) Meeting 1: Envision 1. Ensure agreement on I.T. “Current Reality” 2. Identify processes for obtaining additional information needed Meeting 3: Prioritize II Select strategy and sequence Detailed review of resources required Project Prioritization Identify and categorize projects Research high-level details on alternative solutions Meeting 2: Prioritize I Classify projects into categories, e.g. - “Quick wins” - Strategically essential - Need more info Identify Implementation Sequence and Resources Draft implementation plan Select resources (internal vs. external, build vs. buy) Define RFI/RFP processes Detailed Implementation Planning Cost details Assign specific responsibilities Timetable Identify key issues/risks Meeting 4: Act Finalize plan Implementation kickoff Identify circumstances required for committee to reconvene

22. Tech Checklist 1. Computer 2. Internet infrastructure (security, backup) 3. Printing and Imaging 4. Training 5. Voice communications infrastructure 6. Basic software (documents, accounting) 7. Collaboration systems 8. Database(s) 9. Website and storytelling

23. http://nptechguide.pbwiki.com/

24. Computer

25. 1 2 3 4 5

26. 1 2 3 4 5

27. 16% <1 year 37% 1-3 years 33% 3-5 years Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

28. $800+ 1-year warranty 5-year life $1,300+ 3-year warranty 3-year life www.dell.com :Mini 9 (left), Optiplex 360 (middle), Dell E6400 (right) $400+ 1-year warranty 3-year life

29. http://www.verdiem.com/edison.aspx

30. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 89% 4%

31. Internet & Infrastructure

32. Standard DSL download speed (1.5 Mbps) Standard DSL upload speed (384 kbps) T1 Line (1.5 Mbps) download & upload “symmetrical”

33. Standard DSL download speed (1.5 Mbps) Skype-to-Skype Video (384 kbps) Skype Voice (64 kbps) Standard DSL upload speed (384 kbps)

35. www.mozypro.com

36. “ Cloud Computing”

37. http://howto.opml.org/dave/ec2/

38. Printing & Imaging

39. Laser 3-5 cents Inkjet 10-35 cents Networked copier <2 cents Color laser 7-9 cents Source: http://www.jeffersondavis.k12.ms.us/Departments/InformationTechnology/FAQs/tabid/72/Default.aspx accessed on 8/9/2007.

40. www.printgreener.com

41. http://tinyurl.com/dkjsar

42. www.tinyurl.com

43. Training & Support

44. Office.Microsoft.com/help

45. 29% <Contract on an as-needed basis 25% In-house MIS staff 22% Tech support w/1 or more providers 13% No formal approach to IT support 9% Volunteers to our agency 2% Friends and family of staff Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.

46. By Sue Bennett

48. http://tinyurl.com/ztbxw

49. Voice

50. www.FreeConferenceCall.com

51. 313-309-1665 313-595-2017 313-279-4279

52. http://voice.google.com

55. www.qipit.com

56. Office Software

58. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 49% 19%

59. Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 53% 8%

62. http://www.commoncraft.com/video-googledocs

63. www.google.com/nonprofits/

66. Collaboration Systems

67. Left: HP Mediasmart Home Server EX485, including 750Gb hard drive, $600. Right: NAS Device (Synology Disk Station 207+, $340) plus 2 hard drives (Seagate Barracuda 7200rpm, 500Gb, $130 x 2).

68. www.jungledisk.com

69. Workspace.officelive.com

70. http://drop.io/andywolber

71. www.MeetingWizard.com

72. www.dimdim.com

73. http://tinyurl.com/9dznct

74. www.mycommittee.com

76. www.sherweb.com

77. www.twitter.com/awolber

78. www.yammer.com

79. http://reader.google.com

80. http://www.commoncraft.com/rss_plain_english

81. Databases

82. 53% Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 23% 41% Financials Donor Management Programs (Clients, Volunteers) “ Other”

83. Web data 2005

84. One internal database Web data 2006 Plan Auto-sync

85. One web database Cloud option

86. Consolidate Connect Web-enable

87. List functional requirements (3 meetings, 1 hour each) Identify options (up to 4 hours per participant) Discuss alternatives; narrow list of options (2 meetings) Get product details Vendor demos Calls to real users User visits Decision

89. Photo source: Google Maps Street View at http://tinyurl.com/df79uj

90. Estimating Costs Source: www.aicpa.org/pubs/jofa/sep2003/johnston.htm , accessed 6/5/2006 Initial price Time to implement Cost of implementation Entry level $100 - $2.5k Up to 2 months 5 times initial price Small / medium business $5k - $40k Up to 6 months 1 times the initial price Small / medium enterprise $10k - $250k Up to 18 months 2 times the initial price tag Enterprise resource planning $250k - $50 million Up to 36 months 1-5 times the initial price tag

91. 1 2 3 4 5

92. www.WildApricot.com

93. http://www.salesforcefoundation.org/product

94. Website & Storytelling Tools

95. If you have a website… You should be able to edit your website from any ___________. Your website should have the ability to publish an _____ “feed”. This lets people use a “feed reader” to view new content.

96. http://tinyurl.com/bqg69e

97. www.wordpress.com

98. http://www.nonprofittechblog.org/how-tos

99. http://www.dreamhost.com/hosting-nonprofit.html

100. https://www.paypal.com/nonprofits

101. http://analytics.google.com/

102. http://tinyurl.com/ar5gqu

103. Photo source: Canon.com (PowerShot SD880) and www.Dell.com (MP1409x). 70% Data Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations. 59%

105. http://tinyurl.com/2o4kkh

106. www.creativecommons.org

107. www.youtube.com/nonprofits

109. www.WeAreMedia.org

110. http://support.wordpress.com/videos/youtube/

111. http://tinyurl.com/5glrox

112. www.delicious.com/NPowerMichigan/

113. Why? So YOU can better fulfill your mission.

114. Andy Wolber [email_address]