Tech EssentialsMark Shawmark@highwayt.org
“7% of a company's operating expense is Information Tech.”Source: “More Bang for the IT Buck,” McKinsey Quarterly, 2003 Number 2.
Technology BudgetWho has one?42%66%Less than 20 staffMore than 20 staffSource: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
http://nptechsurvey.wordpress.com/
87% of nonprofitsspend less than 4%of their budgeton technology.Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
Technology Plan31%67%<=20 staff>20 staffSource: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
www.nten.org/research
22% of nonprofitshave a technologycommittee.Source: Bayer Center for Nonprofit Management Study, 2008. Survey of 330 nonprofit organizations.
Who should be on your TechCommittee?
Edited By Holly RossKatrin VerclasAlison LevineBy Joni Podolsky
http://www.ncvo-vol.org.uk/advice-support/ict/publications
Technology Strategy and Planning ProcessMeeting 1: Envision1. Ensure agreement on I.T. “Current Reality”2. Identify processes for obtaining additional information neededMeeting 3: Prioritize IISelect strategy and sequenceDetailed review of resources requiredMeeting 2: Prioritize IClassify projects into categories, e.g.- “Quick wins”- Strategically essential- Need more infoMeeting 4: ActFinalize planImplementation kickoffIdentify circumstances required for committee to reconvenePreliminaryAssessmentInventoryStaff skills assessmentCurrent and prior year IT operating costsInitial list of potential projectsAny additional relevant background materials (e.g., technology usage policies)Project PrioritizationIdentify and categorize projectsResearch high-level details on alternative solutionsIdentify Implementation Sequence and ResourcesDraft implementation planSelect resources (internal vs. external, build vs. buy)Define RFI/RFP processesDetailed Implementation PlanningCost detailsAssign specific responsibilitiesTimetableIdentify key issues/risks
Tech EssentialsComputerInternet infrastructure (security, backup)Printing and ImagingTrainingVoice communications infrastructureBasic Applications (documents, accounting)Collaboration systemsDatabasesWebsite and Storytelling
highwayt.highwayt.org
Computer
$800+1-year warranty5-year life$1,300+3-year warranty3-year life$400+1-year warranty3-year lifewww.toshibadirect.com: NB305 (left); www.dell.com: Vostro (middle), Dell Latitude E6410 (right)
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Internet & BasicInfrastructure
Fast(er) Internet is (almost) ALWAYS worth the cost
Bad to best…Dialup
Standard DSL
Premium DSL
T1
Bonded T1
AT&T Uverse  from 1up 3dwn to 3up 24dwn
Cable 1up 5dwn to 10up and 50 or 105dwnStandard DSL download speed (1.5 Mbps)T1 Line (1.5 Mbps)download & upload“symmetrical”Standard DSL upload speed (384 kbps)
Why Bandwith matters… Update traffic
 Email traffic
 Hosted application traffic
 Productivity (time really IS money..)www.LogMeIn.com
Left: HP Mediasmart Home Server includes 1 750Gb hard drive, $600. Right: Synology NAS Disk Station $340 plus 2 500Gb hard drives $260 ($600)
www.mozy.com/non-profit
Printing and Imaging
LaserprinterNetworkedcopierColorlaserInkjetTotal Cost: Hardware + Replenishables + Maintenance + Ease of Use
www.hpeprint.com
http://wolber.me/ScansnapS1300
Training and Support
Office.Microsoft.comFree training and demos for Office and More!32
www.microsoft.com/atwork/
http://www.techsoup.org/learningcenter/
Voice
www.FreeConferenceCall.com
Office Software
http://www.idealware.org/blog/2009/11/microsofts-secret-giveaway.html
http://www.microsoft.com/Security_Essentials/
www.idealware.org
Collaboration Systems
www.sherweb.com
www.google.com/nonprofits/
docs.google.com
www.MeetingWizard.com
gotomeeting.com         fuzemeeting.com
Databases
Donor ManagementFinancialsVolunteersClients60%22%32%37%Source: Bayer Center for Nonprofit Management Study, 2010. Survey of 260 nonprofit organizations.
List functional requirements (3 meetings, 1 hour each)Identify options (up to 4 hours per participant)Discuss alternatives; narrow list of options (2 meetings)Get product detailsVendor demosCalls to real usersUser visitsDecision
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www.salesforcefoundation.org
http://www.verticalresponse.com/non-profits/
www.ConstantContact.com
http://www.eventbrite.com/npo
Website & Storytelling Tools
http://www.dreamhost.com/hosting-nonprofit.html
www.wordpress.comExpress yourself..start a blog
www.WildApricot.com
https://www.paypal.com/nonprofits

April 2011 tech-essentials_webinar