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I’m	
  a	
  Team	
  Lead,	
  
Now	
  What?	
  
Presented	
  by	
  Phillip	
  Duba	
  
Who	
  am	
  I?	
  
• IS	
  Developer,	
  Supervisor	
  at	
  The	
  Children’s	
  
Hospital	
  of	
  Philadelphia	
  for	
  past	
  2	
  years,	
  
officially	
  
• ColdFusion	
  Developer	
  for	
  15	
  years	
  
• Graduate	
  of	
  Lockheed	
  MarFn’s	
  Engineering	
  
Leadership	
  Development	
  Program	
  
• 1998	
  graduate	
  of	
  the	
  US	
  Naval	
  Academy	
  
Topics	
  of	
  Conversation	
  
• TransiFon	
  
• Peer	
  to	
  Boss	
  
• CommunicaFon	
  
• Work	
  Management	
  
• DelegaFon	
  
• HR	
  Things	
  
• Discussion	
  
“Team	
  Lead”	
  
• In	
  the	
  context	
  of	
  this	
  presentaFon	
  
•  Those	
  with	
  technical	
  and	
  managerial	
  roles,	
  i.e.,	
  
some	
  type	
  of	
  authority	
  
•  Those	
  with	
  direct	
  reports	
  
Transitioning	
  
• Differences	
  from	
  prior	
  role	
  
•  Measurables	
  can	
  be	
  different	
  
•  More	
  involved	
  in	
  strategy,	
  less	
  in	
  execuFon	
  
•  Guiding	
  individuals	
  
• Work	
  area	
  or	
  Fme	
  changes	
  
• Wouldn’t	
  be	
  put	
  into	
  the	
  posiFon	
  unless	
  able	
  
to	
  succeed	
  
• UFlize	
  as	
  many	
  company	
  or	
  community	
  
resources	
  as	
  possible	
  
Peer	
  to	
  Boss	
  
• My	
  hardest	
  transiFon	
  
• It’s	
  a	
  transiFon	
  for	
  your	
  former	
  colleagues	
  
too	
  
• Direct	
  Reports	
  may	
  ask	
  or	
  seek	
  advice	
  less	
  
•  Think	
  asking	
  quesFons	
  show	
  weakness	
  
•  Must	
  rebuild	
  trust	
  or	
  ensure	
  trust	
  is	
  sFll	
  there	
  
• Finding	
  Fme	
  to	
  keep	
  up	
  with	
  current	
  tech	
  or	
  
trends	
  
Peer	
  to	
  Boss	
  
• Realize	
  when	
  commiXng	
  to	
  something,	
  
speaking	
  for	
  the	
  team	
  and	
  not	
  individually	
  
•  Commit	
  to	
  commit	
  
•  Always	
  have	
  pulse	
  of	
  team	
  and	
  work	
  
• View	
  team	
  members	
  from	
  a	
  different	
  
perspecFve	
  
Communication	
  
• 3	
  Prongs	
  
•  Up	
  –	
  to	
  manager,	
  director,	
  owner,	
  etc.	
  
•  Down	
  –	
  to	
  direct	
  reports	
  
•  Sideways	
  –	
  other	
  managers/leads,	
  PMs,	
  
Customers	
  
• Figure	
  out	
  best	
  way	
  for	
  each	
  person/type	
  –	
  
email,	
  phone,	
  IM?	
  
• And	
  frequency	
  
• Manage	
  over	
  communicaFon	
  from	
  team	
  
Communication	
  
• When	
  communicaFng,	
  represent	
  the	
  team,	
  
not	
  just	
  yourself	
  
• Praise	
  in	
  Public,	
  Coach/Counsel	
  in	
  Private	
  
•  My	
  #1	
  rule	
  
• Calm	
  coach,	
  don’t	
  overact	
  to	
  things	
  
•  Like	
  to	
  look	
  at	
  sports	
  for	
  examples	
  
Work	
  Management	
  
• Be	
  wary	
  of	
  chasing	
  the	
  latest	
  technology	
  
•  Risk	
  versus	
  Reward	
  
•  Maintainability/OperaFons	
  
• Boring	
  Technolgoy/3	
  InnovaFon	
  Tokens	
  	
  
•  Dan	
  McKinley	
  -­‐	
  hcp://mcfunley.com/choose-­‐boring-­‐
technology	
  
• Ensure	
  the	
  team	
  can	
  meet	
  expectaFons	
  
Work	
  Management	
  
• Don’t	
  forget	
  to	
  allow	
  for	
  training/
experimentaFon	
  
• Figure	
  out	
  own	
  management	
  style	
  or	
  process	
  
that	
  fits	
  you	
  and	
  team	
  
•  Again	
  be	
  wary,	
  again,	
  of	
  chasing	
  latest	
  trend	
  in	
  
management	
  or	
  process	
  improvement	
  
Work	
  Management	
  
• Know	
  your	
  team	
  and	
  what	
  they	
  can	
  and	
  can’t	
  
handle	
  
• Match	
  experFse	
  with	
  importance	
  
• Delegate/Assign	
  tasks	
  purposefully	
  
•  I	
  tend	
  to	
  do	
  the	
  mundane,	
  maintenance	
  tasks	
  and	
  
give	
  harder	
  technical	
  to	
  the	
  team	
  
• Don’t	
  be	
  afraid	
  to	
  delegate	
  up	
  as	
  well	
  
Change	
  
• It’s	
  a	
  scary	
  to	
  most	
  employees	
  
• Will	
  have	
  to	
  champion	
  it	
  at	
  some	
  point	
  
• Be	
  as	
  open	
  as	
  you	
  can	
  when	
  implemenFng	
  or	
  
passing	
  along	
  
• Acempt	
  to	
  find	
  reason	
  for	
  the	
  change	
  
•  Personnel	
  
•  Technology	
  
• Don’t	
  complain	
  openly	
  about	
  it	
  
Change	
  
• How	
  you	
  handle	
  and	
  manage	
  team	
  during	
  
change	
  will	
  ul3mately	
  show	
  the	
  type	
  of	
  
leader	
  you	
  are	
  
Reviews/Personnel	
  
• HR	
  side	
  of	
  things,	
  but	
  can	
  also	
  use	
  if	
  in	
  a	
  
mentor-­‐type	
  seXng	
  
• Know	
  the	
  strengths	
  
• Know	
  weaknesses	
  
•  Use	
  as	
  opportunity	
  for	
  goal	
  seXng	
  
• Set	
  realisFc,	
  measureable	
  goals	
  
•  Don’t	
  be	
  afraid	
  to	
  change	
  if	
  opportuniFes	
  do	
  not	
  
exist	
  
Reviews/Personnel	
  
• Balance	
  any	
  negaFve	
  feedback	
  with	
  at	
  least	
  2	
  
posiFve	
  
•  5	
  to	
  1	
  is	
  what	
  I’ve	
  seen	
  
• Take	
  feedback	
  from	
  others	
  with	
  a	
  grain	
  of	
  
salt	
  
• Ensure	
  team	
  can	
  give	
  you	
  feedback	
  for	
  your	
  
own	
  review	
  
Thanks!	
  
•  Email:	
  philduba@gmail.com	
  
•  Twicer:	
  philduba	
  

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I'm a Team Lead Now What?

  • 1. I’m  a  Team  Lead,   Now  What?   Presented  by  Phillip  Duba  
  • 2. Who  am  I?   • IS  Developer,  Supervisor  at  The  Children’s   Hospital  of  Philadelphia  for  past  2  years,   officially   • ColdFusion  Developer  for  15  years   • Graduate  of  Lockheed  MarFn’s  Engineering   Leadership  Development  Program   • 1998  graduate  of  the  US  Naval  Academy  
  • 3. Topics  of  Conversation   • TransiFon   • Peer  to  Boss   • CommunicaFon   • Work  Management   • DelegaFon   • HR  Things   • Discussion  
  • 4. “Team  Lead”   • In  the  context  of  this  presentaFon   •  Those  with  technical  and  managerial  roles,  i.e.,   some  type  of  authority   •  Those  with  direct  reports  
  • 5. Transitioning   • Differences  from  prior  role   •  Measurables  can  be  different   •  More  involved  in  strategy,  less  in  execuFon   •  Guiding  individuals   • Work  area  or  Fme  changes   • Wouldn’t  be  put  into  the  posiFon  unless  able   to  succeed   • UFlize  as  many  company  or  community   resources  as  possible  
  • 6. Peer  to  Boss   • My  hardest  transiFon   • It’s  a  transiFon  for  your  former  colleagues   too   • Direct  Reports  may  ask  or  seek  advice  less   •  Think  asking  quesFons  show  weakness   •  Must  rebuild  trust  or  ensure  trust  is  sFll  there   • Finding  Fme  to  keep  up  with  current  tech  or   trends  
  • 7. Peer  to  Boss   • Realize  when  commiXng  to  something,   speaking  for  the  team  and  not  individually   •  Commit  to  commit   •  Always  have  pulse  of  team  and  work   • View  team  members  from  a  different   perspecFve  
  • 8. Communication   • 3  Prongs   •  Up  –  to  manager,  director,  owner,  etc.   •  Down  –  to  direct  reports   •  Sideways  –  other  managers/leads,  PMs,   Customers   • Figure  out  best  way  for  each  person/type  –   email,  phone,  IM?   • And  frequency   • Manage  over  communicaFon  from  team  
  • 9. Communication   • When  communicaFng,  represent  the  team,   not  just  yourself   • Praise  in  Public,  Coach/Counsel  in  Private   •  My  #1  rule   • Calm  coach,  don’t  overact  to  things   •  Like  to  look  at  sports  for  examples  
  • 10. Work  Management   • Be  wary  of  chasing  the  latest  technology   •  Risk  versus  Reward   •  Maintainability/OperaFons   • Boring  Technolgoy/3  InnovaFon  Tokens     •  Dan  McKinley  -­‐  hcp://mcfunley.com/choose-­‐boring-­‐ technology   • Ensure  the  team  can  meet  expectaFons  
  • 11. Work  Management   • Don’t  forget  to  allow  for  training/ experimentaFon   • Figure  out  own  management  style  or  process   that  fits  you  and  team   •  Again  be  wary,  again,  of  chasing  latest  trend  in   management  or  process  improvement  
  • 12. Work  Management   • Know  your  team  and  what  they  can  and  can’t   handle   • Match  experFse  with  importance   • Delegate/Assign  tasks  purposefully   •  I  tend  to  do  the  mundane,  maintenance  tasks  and   give  harder  technical  to  the  team   • Don’t  be  afraid  to  delegate  up  as  well  
  • 13. Change   • It’s  a  scary  to  most  employees   • Will  have  to  champion  it  at  some  point   • Be  as  open  as  you  can  when  implemenFng  or   passing  along   • Acempt  to  find  reason  for  the  change   •  Personnel   •  Technology   • Don’t  complain  openly  about  it  
  • 14. Change   • How  you  handle  and  manage  team  during   change  will  ul3mately  show  the  type  of   leader  you  are  
  • 15. Reviews/Personnel   • HR  side  of  things,  but  can  also  use  if  in  a   mentor-­‐type  seXng   • Know  the  strengths   • Know  weaknesses   •  Use  as  opportunity  for  goal  seXng   • Set  realisFc,  measureable  goals   •  Don’t  be  afraid  to  change  if  opportuniFes  do  not   exist  
  • 16. Reviews/Personnel   • Balance  any  negaFve  feedback  with  at  least  2   posiFve   •  5  to  1  is  what  I’ve  seen   • Take  feedback  from  others  with  a  grain  of   salt   • Ensure  team  can  give  you  feedback  for  your   own  review  
  • 17. Thanks!   •  Email:  philduba@gmail.com   •  Twicer:  philduba