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FUELING RETARGETING AND REMARKETING INITIATIVES WITH TEALIUM AUDIENCESTREAM
PRODUCT
Tealium AudienceStream for Retargeting
and Remarketing
Increase revenue using enriched audience profiles and real-time
CRM insights.
•	 Improve effectiveness of your targeting
and personalization efforts by defining
the visitor attributes that matter most
to your business.
•	 Deliver more relevant messaging with
the freshest information about your
visitors regardless of what type of device
they use to interact with your web site or
mobile application.
•	 Maximize your marketing agility through
direct integration with the widest array
of advertising and email technology
companies available.
Advanced segmentation. Fresh data.
Better ROI.
AudienceStream Benefits Your
Retargeting and Remarketing
Campaigns—From Impression to Sale
Retargeting and remarketing are a proven way
to increase conversion rates for email and ad
campaigns. Research shows that web site
visitors who are retargeted with display ads
are 70 percent more likely on average to take
a valuable action on your web site. Your
advertising and email vendors provide you with
the infrastructure you need to create campaigns
to re-engage with visitors, mobile users and
customers. But what if you could leverage that
infrastructure to engage in more meaningful
ways with right-time offers? Tealium unified
marketing solutions make customer interactions
more timely and relevant.
To further fuel your efforts, Tealium
AudienceStream™ boosts the quality of
your targeting with high-value, actionable
visitor profile enrichment using first-party
data. AudienceStream also improves the
timeliness of your campaigns by working
with key marketing technologies to achieve
true real-time personalized marketing
interactions. These real-time capabilities can
help fuel campaign initiatives and provide
your sales team with key customer insights.
Display Ad Retargeting: Enriched
Audience Data Brings Back Visitors
First-party audience data automatically sent
from AudienceStream to retargeting vendors
more efficiently improves click-through rates
and conversions for your advertiser’s display
campaigns. AudienceStream in conjunction
with Tealium iQ™, Tealium’s powerful
enterprise tag management solution, can
easily enrich audience data with the attributes
you desire and deliver these highly valued
segments to your advertising partners—
triggering retargeting action in real time.
Remarketing: Personalized E-mails
in Real Time
For remarketing, timeliness is critical. Enriched
real-time data from AudienceStream can
be injected into the digital marketing tags
of your marketing automation partners.
AudienceStream can automatically send
a timely, relevant e-mail offer based on
interaction with your site. For example,
when a visitor starts a purchase process, but
does not actually convert, AudienceStream
can send the visitor ID and abandonment
details to the e-mail vendor so an immediate
personalized e-mail offer can be sent.
When that highly relevant offer is made in
real time, effectiveness of that subsequent
interaction improves dramatically compared
to the typical days or weeks experienced by
marketers today.
See the following page for a case study
highlighting how AudienceStream helped
a major online backup company convert
free trials into paid subscriptions.
Real-Time Engagement with
Point‑and‑Click Integration
When Tealium iQ and AudienceStream are
deployed together, real-time engagement
to propel funnel progression is a reality.
Tealium is the foundation for your marketing
engagement: Tealium iQ sets up the
necessary load rules to track the customer’s
engagement with product content or pricing
information on the web site. AudienceStream
distributes high-value audience segments
based on visitor behaviors such as trial form
submissions, downloads, and cart behaviors
to marketing partners to fuel real-time
action. These profiles can be enriched over
time as visitors and customers continue to
engage with your web and mobile channels,
giving the advertising and marketing team
increasingly accurate and enhanced customer
insight for improved marketing interactions.
Tealium’s platform provides point-and-click
integration with more than 600 digital
marketing vendors (or 700 digital marketing
vendor tags), spanning multiple categories
from analytics to ad serving. Tealium’s robust
partner ecosystem enables digital marketers
to launch revenue-generating campaigns
faster and more efficiently; improve analytics
deployments; and reduce the burden on
valuable IT resources. There are a variety of
best-of-breed partners for your retargeting
and remarketing efforts:
•	 ExactTarget
•	 AdRoll
•	 StrongView
•	 Rocket Fuel
•	 Responsys
•	 Silverpop
•	 Criteo
About Tealium
Tealium is the leader in real-time unified
marketing solutions, helping brands seamlessly
integrate their siloed applications and data,
and drive more profitable interactions across
all digital touch points. Tealium’s open platform
for tag management and data enrichment
enables marketers to bring order to chaos and
build better customer experiences. Founded
in 2008, Tealium was recently named to the
Inc. 500, which recognizes the fastest-growing
private companies in America. For more
information, please visit www.tealium.com.
“Powerful enrichment and
segmentation combined with a
solid tag management product,
supported by a knowledgeable,
dynamic and energetic team.”
– AutoAnything.com
Tealium has offices worldwide. Phone numbers and addresses are listed on the Tealium website
at tealium.com/contact.
US Headquarters
11085 Torreyana Road
Suite 200
San Diego, CA 92121
(858) 779-1344
tealium.com
© 2015 Tealium, Inc. All rights reserved. Tealium, AudienceStream, and all other Tealium marks contained herein are trademarks
or service marks of Tealium. All other marks are the property of their respective owners. Rev. 020315
How AudienceStream Helped a
Major Online Backup Company Convert
Free Trials Into Paid Subscriptions
One of the most successful and publicly
traded online backup companies with over
one million customers across 100 countries
uses Tealium to retarget prospects who
downloaded a free trial of their software
to encourage them to convert to a paid
subscription.
AudienceStream was used to create an
engagement funnel within each product
group to power this retargeting campaign
in RocketFuel and provide leads to the
sales team via Salesforce.com.
Challenge
This company wanted to most efficiently
convert free trial prospects to paying
subscribers with an ad retargeting
campaign. Before AudienceStream was
in place, the company used a costly and
time-consuming process to implement
their campaigns.
AudienceStream Solution
1. Visitors were segmented by product
group and type of trial using the
powerful data enrichment capabilities
of AudienceStream
2. The enriched profiles for all prospects
were then delivered to RocketFuel,
a leading retargeting advertising
technology vendor, through their
web site tag
3. RocketFuel implemented a retargeting
campaign to the prospects fueled by
the AudienceStream profiles
4. The sales team received a lead alert
generated by the AudienceStream-
Salesforce connector letting them
know a trial had been downloaded
Results
Prior to AudienceStream, the complexity
and resources associated with retargeting
was too costly. AudienceStream fueled a
retargeting campaign that proved to be
cost effective and timely, creating more
substantial retargeting ROI. In the chart
below, revenues associated with “Free
Trials” are trials that started off Free and
were converted to paid during the
retargeting campaign. Paid Subscription
revenues are associated with non-trial
sales associated with a standard (non-
retargeted) ad campaign.
First month incremental revenue from the
retargeting campaign by product type:
Products Trialed/Sold Unit Sales Revenues
Personal – Free Trial 568 $28,400
Business – Free Trial 64 $16,000
Personal – Paid Subscription 9,360 $754,688
Business Pro – Paid Subscription 480 $178,768
Enterprise – Paid Subscription 88 $80,232
Total Campaign Revenue $1,058,088
AudienceStream Case Study

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Tealium retargeting data sheet

  • 1. FUELING RETARGETING AND REMARKETING INITIATIVES WITH TEALIUM AUDIENCESTREAM PRODUCT Tealium AudienceStream for Retargeting and Remarketing Increase revenue using enriched audience profiles and real-time CRM insights. • Improve effectiveness of your targeting and personalization efforts by defining the visitor attributes that matter most to your business. • Deliver more relevant messaging with the freshest information about your visitors regardless of what type of device they use to interact with your web site or mobile application. • Maximize your marketing agility through direct integration with the widest array of advertising and email technology companies available.
  • 2. Advanced segmentation. Fresh data. Better ROI. AudienceStream Benefits Your Retargeting and Remarketing Campaigns—From Impression to Sale Retargeting and remarketing are a proven way to increase conversion rates for email and ad campaigns. Research shows that web site visitors who are retargeted with display ads are 70 percent more likely on average to take a valuable action on your web site. Your advertising and email vendors provide you with the infrastructure you need to create campaigns to re-engage with visitors, mobile users and customers. But what if you could leverage that infrastructure to engage in more meaningful ways with right-time offers? Tealium unified marketing solutions make customer interactions more timely and relevant. To further fuel your efforts, Tealium AudienceStream™ boosts the quality of your targeting with high-value, actionable visitor profile enrichment using first-party data. AudienceStream also improves the timeliness of your campaigns by working with key marketing technologies to achieve true real-time personalized marketing interactions. These real-time capabilities can help fuel campaign initiatives and provide your sales team with key customer insights.
  • 3. Display Ad Retargeting: Enriched Audience Data Brings Back Visitors First-party audience data automatically sent from AudienceStream to retargeting vendors more efficiently improves click-through rates and conversions for your advertiser’s display campaigns. AudienceStream in conjunction with Tealium iQ™, Tealium’s powerful enterprise tag management solution, can easily enrich audience data with the attributes you desire and deliver these highly valued segments to your advertising partners— triggering retargeting action in real time. Remarketing: Personalized E-mails in Real Time For remarketing, timeliness is critical. Enriched real-time data from AudienceStream can be injected into the digital marketing tags of your marketing automation partners. AudienceStream can automatically send a timely, relevant e-mail offer based on interaction with your site. For example, when a visitor starts a purchase process, but does not actually convert, AudienceStream can send the visitor ID and abandonment details to the e-mail vendor so an immediate personalized e-mail offer can be sent. When that highly relevant offer is made in real time, effectiveness of that subsequent interaction improves dramatically compared to the typical days or weeks experienced by marketers today. See the following page for a case study highlighting how AudienceStream helped a major online backup company convert free trials into paid subscriptions. Real-Time Engagement with Point‑and‑Click Integration When Tealium iQ and AudienceStream are deployed together, real-time engagement to propel funnel progression is a reality. Tealium is the foundation for your marketing engagement: Tealium iQ sets up the necessary load rules to track the customer’s engagement with product content or pricing information on the web site. AudienceStream distributes high-value audience segments based on visitor behaviors such as trial form submissions, downloads, and cart behaviors to marketing partners to fuel real-time action. These profiles can be enriched over time as visitors and customers continue to engage with your web and mobile channels, giving the advertising and marketing team increasingly accurate and enhanced customer insight for improved marketing interactions. Tealium’s platform provides point-and-click integration with more than 600 digital marketing vendors (or 700 digital marketing vendor tags), spanning multiple categories from analytics to ad serving. Tealium’s robust partner ecosystem enables digital marketers to launch revenue-generating campaigns faster and more efficiently; improve analytics deployments; and reduce the burden on valuable IT resources. There are a variety of best-of-breed partners for your retargeting and remarketing efforts: • ExactTarget • AdRoll • StrongView • Rocket Fuel • Responsys • Silverpop • Criteo About Tealium Tealium is the leader in real-time unified marketing solutions, helping brands seamlessly integrate their siloed applications and data, and drive more profitable interactions across all digital touch points. Tealium’s open platform for tag management and data enrichment enables marketers to bring order to chaos and build better customer experiences. Founded in 2008, Tealium was recently named to the Inc. 500, which recognizes the fastest-growing private companies in America. For more information, please visit www.tealium.com. “Powerful enrichment and segmentation combined with a solid tag management product, supported by a knowledgeable, dynamic and energetic team.” – AutoAnything.com
  • 4. Tealium has offices worldwide. Phone numbers and addresses are listed on the Tealium website at tealium.com/contact. US Headquarters 11085 Torreyana Road Suite 200 San Diego, CA 92121 (858) 779-1344 tealium.com © 2015 Tealium, Inc. All rights reserved. Tealium, AudienceStream, and all other Tealium marks contained herein are trademarks or service marks of Tealium. All other marks are the property of their respective owners. Rev. 020315 How AudienceStream Helped a Major Online Backup Company Convert Free Trials Into Paid Subscriptions One of the most successful and publicly traded online backup companies with over one million customers across 100 countries uses Tealium to retarget prospects who downloaded a free trial of their software to encourage them to convert to a paid subscription. AudienceStream was used to create an engagement funnel within each product group to power this retargeting campaign in RocketFuel and provide leads to the sales team via Salesforce.com. Challenge This company wanted to most efficiently convert free trial prospects to paying subscribers with an ad retargeting campaign. Before AudienceStream was in place, the company used a costly and time-consuming process to implement their campaigns. AudienceStream Solution 1. Visitors were segmented by product group and type of trial using the powerful data enrichment capabilities of AudienceStream 2. The enriched profiles for all prospects were then delivered to RocketFuel, a leading retargeting advertising technology vendor, through their web site tag 3. RocketFuel implemented a retargeting campaign to the prospects fueled by the AudienceStream profiles 4. The sales team received a lead alert generated by the AudienceStream- Salesforce connector letting them know a trial had been downloaded Results Prior to AudienceStream, the complexity and resources associated with retargeting was too costly. AudienceStream fueled a retargeting campaign that proved to be cost effective and timely, creating more substantial retargeting ROI. In the chart below, revenues associated with “Free Trials” are trials that started off Free and were converted to paid during the retargeting campaign. Paid Subscription revenues are associated with non-trial sales associated with a standard (non- retargeted) ad campaign. First month incremental revenue from the retargeting campaign by product type: Products Trialed/Sold Unit Sales Revenues Personal – Free Trial 568 $28,400 Business – Free Trial 64 $16,000 Personal – Paid Subscription 9,360 $754,688 Business Pro – Paid Subscription 480 $178,768 Enterprise – Paid Subscription 88 $80,232 Total Campaign Revenue $1,058,088 AudienceStream Case Study