1. Tammy D. Cowart 418 Boulevard Heights
Phone- 561.221.9719 Calhoun GA 30701
E-mail tcowart819@gmail.com
Summary: Currently working as a Senior Great Plains Technology Business Analyst and
previously as Senior Consultant and Business Analyst with 18 years Dynamics GP experience.
Experience with version 5.0 to 2016. Three years with 2010 and 2013 and currently involved in
implementing and conducting training for Dynamics GP 2015 and 2016. Also, participated in
upgrades of highly customized installation of Dynamics GP ERP Software in versions 2009, 2010
through 2016.
Dynamics Great Plains experience includes full implementation cycle, requirements, upgrade,
training and business GP support work. Responsible for project management, requirements
planning meetings, design and requirements documentation, training, setup, user acceptance,
testing, and Go Live support after cut over to Dynamics Great Plains Great Plains. Extensive
experience with SQL to include installation, setup of maintenance plans and MS SQL scripting to
analyze, update and repair data as required.
Participation in implementation and upgrades beginning with 7.0 to 2015. Examples of types of
implementations and industries include governmental agencies, hospital and health care,
national football team and multiple non-profit and not for profit organizations; work with the
banking sector to include those which manage multiple funds for clients.
Vast experience in service, health care, not for profit, non-profit and governmental
implementations and upgrades.
Focused on Financial, Payables, Receivables, Manufacturing, Project Accounting, Payroll and
Human Resources in addition to reporting utilizing Management Report and FRx. Third party
products to include GreenShades, Mekorma MICR, Sales Pad, PrintBoss, and at least 10 others
products.
Professional Advantage Sydney, Australia remotely Calhoun GA
April 2016 to December 16
Worked with global and US clients, developing solid relationships during implementations of 1
Staff Back Office for the staffing industry with Dynamics GP as the cornerstone of the solutions.
Used analytic and logical approaches to ensure that the solutions presented was indeed the
best solutions for the client. Implemented 1SBO and GP 2015 and 2016. Worked with Office
365, SQL, and integrating data to be used in CRMand 1Staff Back Office along with GP.

2. Conducted requirements meetings, creating requirement documentation to include scope
document as well. Created Project time-lines and project plans and then lead Project Kick-off
meetings with project team.
Hospice of Palm Beach County Palm Beach FL
GP Business Analyst April 2015 - March 2016
Responsible for day to day support of Dynamics GP. Worked as project manager for upgrading
current software version from Dynamics GP 10 to GP 2015, using best practice PM Worked to
have Finance utilizing more fully the functionality of GP. Also, responsible as Business Analyst
for working with Payroll and HR managers to complete the ACA reporting and producing
required documents for the IRS in a timely manner.
CBIZ MHM, LLC Boca Raton FL
Senior Software Engineer May 2014 – April 2015
Focused on Pre-Sales activities and implementation of Dynamics GP Financial, Payables,
Distributions, Receivables, Manufacturing, Project Accounting, EFT, Payroll and Human
Resources and reporting, utilizing Management Reporter and FRx for GP 2010, 2013 and 2015.
Also implementing and training users for SalesPad software which integrates with GP.
Proficient with Integration Manager and eOne SmartConnect for data migration for client
moving to Dynamics GP.
Responsible for Project Management, to include creating client budgets and scheduling
resources and providing updates to CFO and other stakeholders in client organization.
Complete software configurations to meet desired functionality and/or supervise internal or
external resources completing the configuration.
Documented user business processes, user guides and training curricula in support of the
company’s evolving use of its Financial System. Designed and developed reports using Great
Plains reporting capabilities and tools.
Developed requirements, vision/scope and design specifications for enhancements and
customization to Great Plains. Served as Subject Matter Expert with developers to assist in a
customization design plan most likely to be successful and work effectively with existing custom
code.
Developed and maintained SQL scripts for researching and analyzing possible solutions for data
issues.

3. Provided Go Live support and on-going support for clients as needed, building long term
relationships to include discussion of additional solutions appropriate and upgrade planning
and support.
Developed and maintained test cases, supported third party solutions and integrations for
Dynamics Great Plains. Ensured functional and technical documentation complete, current and
stored appropriately using SharePoint to manage project documentation.
Worked with clients to integrate MS CRM and Dynamics GP with bi-directional data sharing to
meet needs of the Sales Teamand Accounting needs of organization.
Universal Service Administrative Company Washington, DC
Great Plains System Engineer June 2011 – May 2014
Managed and supported USAC’s Financial/Accounting system. Planned for and performed
enhancements and configuration changes, including upgrades to new versions. Aided
customers in the use of the software application and coordinated external vendor support.
As a Great Plains System Engineer managed the full implementation life cycle and support for
all projects dealing with USAC’s Financial ERP System, Microsoft Dynamics Great Plains.
Completed software configurations to meet desired functionality and/or superviseed internal
or external resources completing the configuration.
Created project plans using Agile methodology and maintained the plan throughout the project.
Provided input and advice regarding systemcapabilities and fit for client environment.
Developed requirements, vision/scope and design specifications for enhancements and
customization to Great Plains. Served as Subject Matter Expert with developers to assist in a
customization design plan that was most likely to be successful and work effectively with
existing custom code.
Developed and maintained SQL scripts for researching and analyzing possible solutions for data
issues.
Developed and maintained test cases, supported third party solutions and inspirations for
Dynamics Great Plains. Ensured functional and technical documentation complete, current and
stored appropriately using SharePoint to manage project documentation.

4. Southeastern Extrusion and Tool Florence Alabama
Business Analyst June 2010 – May 2011
As a Microsoft Dynamics GP Business Analyst enjoyed working closely with company partners
to help understand their business needs, processes and challenges. Helped create a solution
and executed a project to fulfill client needs and assisted with the adaptation of the solution.
Analyzed client needs and helped create solutions and detailed reporting for management to
make quick decisions.
Implemented, configured, customized and integrated Great Plains solutions.
Assisted in support, trouble shooting and training on solutions to include third party product
that integrated with GP.
In the last six months with the company procured and configured 15 new machines to allow for
upgrade from GP 9 to GP2010. Created and successfully managed project from beginning to
completion.
Gibson Guitar Nashville TN
Business Analyst September 2010 –March 2011
Developed project plans and schedules for requirements.
Identified, analyzed and designed processes to enhance information flow.
Developed advanced strategies for gathering, documenting and reviewing requirements.
Responsible for advanced data definition, traceability, quality management and other security
management.
Utilized cutting edge techniques dealing with requirements changes and their impact on testing
and product quality.
Worked with support of highly customized and in-house applications to insure no interruption
of business processes.
Worked closely with EVP of Operations and reported directly to CEO using effective
communication and skills set to successfully ensure 95 user international ERP environment
stability.

5. ePartners, Inc. Alpharetta, Georgia
Senior Consultant June 2004 to September 2008
As a Microsoft Dynamics Great Plains Great Plain consultant enjoyed working closely with
clients to understand their business needs, current process and challenges. Helped create a
solution and executed projects to fulfill client needs and help with the adaptation of the
solution.
Analyzed client needs and helped create solution, implement, configure, customize and
integrate Great Plains solution.
Assisted in support, trouble shooting and training on solutions implemented.
Vast experience in Health Care, including Hospital, Hospice, Rehabilitation, Non-profit, and
Governmental implementations in addition to for profit organizations.
Focused on Financial, Payables, Receivables, Payroll and Human Resources and reporting
utilizing Crystal reports, FRx and Management Reporter.
Worked with international company to launch start-up beginning with creation of COA,
Inventory Schema, Vendor and Customer ID schema.
Developed business processes to better meet the needs of the client and their customers.
Creation of Financial Statements to include Profit and Loss and Balance Sheet.
Substantial experience with Hospital and Medical service ERP implementations.
I.B.I.S. Inc. Norcross, Georgia
Senior Consultant - Business Analyst November 1999 to November 2003
Planned and provided project management leadership and direction in solutions for medium to
large ERP projects or multiple tasks for larger enterprise wide projects. Projects included
regional water authorities, national communications corporation, Hospital/Medical and Not for
Profit clients.
Provided project plan designs for financial systems implementation or development as
appropriate.
Participated in the development and delivery of executive presentations to clients by outlining
findings and recommendations to guide the design, translate functional business objectives and
critical success factors into software solutions.
Created high level and detailed project plans to meet project requirements based on AIM
Methodology.

6. Prepared and conducted Executive Workshops to kick-off Project Implementations.
Worked closely with the marketing and sales teams to accomplish a full understanding of the
client’s need. Planned and managed the discovery phase of data collection and environmental
analysis.
Advised client on alternate methods of solving needs and issues with recommendations
researched and tested for their specific needs.
Chosen as mentor for co-workers and newly employed associates.
Project Leader on more than 30 client implementations in the states and abroad, while
maintaining high client satisfaction and strong relationships.
Conducted MSBS Great Plains training classes on regular basis.
Education 1977 - 1978 Dalton State College Dalton, Georgia Business Management
 Course work toward a Bachelor’s degree in Business Management
 Successfully completed classroomstudy and obtained Georgia Real Estate License
 Successfully completed educational requirements and obtained Georgia Life and
Property & Casualty Insurance License
 Attended MSBS SQL Technical Class
 Agile Management
 Certified CRM-Scrum Master
 Retail Sales Management
 Payroll and Human Resources Experience