This document discusses how conversation has declined as a tool in DevOps due to increased digital communication and a desire for control. It argues that face-to-face conversation is important for DevOps work because it allows for spontaneity, unexpected ideas, trust-building and practice in communication. The document provides suggestions for incorporating more conversation, such as designing shared work spaces, limiting digital distraction during meetings, bringing dispersed teams together occasionally, and using chatbots to facilitate both communication and tasks.