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System Conversion - Training Needs
- 1. Senthil Kumaran Lead Consultant SystemConversion – Training Needs
- 2. Content Training Consideration Training Subjects Training Matrix Training Summary Training Details Q & A
- 3. Training Consideration Trainingneeds for QMS 2015 implementation considers the following Human factor Current knowledge on management systems Current knowledge & understanding of existing procedures / processes Contribution expected for the benefit of organization / management system Position of personnel – Responsible for decision making or executing the decision Scope of work in the conversion project – Working team / Internal auditor / top management System factor Current management system implementation status Gap between existing QMS documents and QMS 2015 requirements Business factor Organisational requirements
- 4. Training Consideration Qualityrelated activities including customer site Manufacturing / Installation & Testing / Purchasing / Servicing / Sales / Projects Position of personnel Personnel responsible for decision making Personnel responsible for executing Expected Contribution Top Management QMS Working Committee QMS Responsibility Holders Others
- 5. Training Subjects Providebriefing to top management on the QMS 2015 requirements Introduce the awareness about the ISO 9001 : 2015 system requirements Train the methodology for the development and implementation of the systems. Risk based thinking Internal auditor training Procedures / Work Instructions training Handling external auditors
- 6. Training Matrix Training NameTop Management Working team Internal Auditors Other Employees Project requirement briefing Applicable Applicable Top management briefing Applicable ISO 9001:2015 awareness training Applicable Applicable System development and implementation workshop Applicable Risk based thinking Applicable Applicable Applicable Internal auditor training Applicable Handling external auditors Applicable Procedure training Applicable
- 7. Training Summary Training NameTarget Employees Duration Total Pax Project requirement briefing Working team 1 Hr 12 Max Top management briefing Top Management 4 Hrs 6 Max ISO 9001:2015 awareness training Working team 8 Hrs 12 Max System development and implementation workshop Working team 8 Hrs 12 Max Risk based thinking Working team 8 Hrs 12 Max Internal auditor training Working team 16 Hrs 12 Max Handling external auditors Working team 2 Hrs 12 Max Procedure training All relevant personnel 4 Hrs 12 Max
- 8. Project Requirement Briefing LearningObjectives Understand project requirement and strategies to execute project effectively within the budgeted man hours & cost to meet the target timeline. Target Employees Working team and other nominees Duration 1 hr Total Pax 12 Max Training methodology Class room facilitation
- 9. Top Management Briefing LearningObjectives 1. Visualise overview of management systems 2. Write organisational Strategic Direction 3. Recognise organisational context / Interested Parties needs & expectations 4. Scope management system 5. Apply Top Management Commitments 6. Demonstrate Risk Based Thinking 7. Design Business Risk Management. Target Employees Top Management and other nominees Duration 4 hrs Total Pax 12 max Training methodology Class room facilitation
- 10. ISO 9001:2015 AwarenessTraining Learning Objectives 1. Visualise overview of management systems 2. Recognise organisational context / Interested Parties needs & expectations 3. Illustrate Risk Based Thinking 4. Interpret Key Terminologies and Requirements of the standard 5. Apply strategy for process improvement. Target Employees Working Team and other nominees Duration 8 hrs Total Pax 12 Max Training methodology Class room facilitation with practical exercises / case studies
- 11. Development & ImplementationWorkshop Learning Objectives 1. Understand and Interpret the Key Terminologies and Requirements of QMS 2015 2. Apply project management effectively 3. Analyse gap between existing and system requirement 4. Apply management system in department 5. Evaluate the effectiveness of implementation 6. Analyse objectives and KPIs 7. Solve discrepancies & modify management system 8. Support organisation in certification audit. Target Employees Working Team and other nominees Duration 8 hrs Total Pax 12 Max Training methodology Class room facilitation with practical exercises / case studies
- 12. Risk Based Thinking LearningObjectives 1. Understand various risks in organisation 2. Identify & evaluate internal & external issues 3. Understand needs & expectations of interested parties 4. Risk assessment methodologies, tools & techniques 5. Identify, implement & monitor mitigation measures Target Employees Working Team and other nominees Duration 8 hrs Total Pax 12 Max Training methodology Class room facilitation with practical exercises / case studies
- 13. Internal Auditor Training LearningObjectives 1. Understand and Interpret the Key Terminologies and Requirements of QMS 2015 - Refresher 2. Management system Audit – Audit Types and Requirements 3. Responsibilities of auditors and auditee 4. Audit Skills & Auditing Techniques 5. Audit planning, Preparation and Audit execution 6. Objective Audit Reporting and follow up for closure Target Employees Working Team and other nominees Duration 16 hrs Total Pax 12 Max Training methodology Class room facilitation with practical exercises / case studies / role play
- 14. Handling External Auditor LearningObjectives 1. Understand certification process - Refresher 2. Understand external auditors 3. Apply skills & techniques in handling external auditors 4. Solve discrepancies & issues during external audit Target Employees Working Team and other nominees Duration 2 hrs Total Pax 12 Max Training methodology Class room facilitation
- 15. Procedure Training Learning Objectives1. Demonstrate process requirements 2. Recognise their roles & responsibilities 3. Relate procedures to day to day work activities 4. Solve discrepancies & issues in implementation 5. State feedback and complaint systems / procedure Target Employees All relevant working employees Duration 4 hrs depends on the procedures Total Pax 12 Max per batch Training methodology Class room facilitation and practical
- 16. Next – Wantto implement System Conversion Why delay? Contact us now for non obligatory discussion. Call : India : +91 98416 01124; Singapore : +65 8448 1124 or Mail : enquiry@jaimaaruthi.com or Skype : jaimaaruthiconsultaant or Visit us Website : www.jaimaaruthi.com Follow us Twitter : jaimaaruthi; Linkedin : Jai Maaruthi Consultaant