SlideShare a Scribd company logo
“CONNECTING
THE DOTS”
Jamie Millar
Corporate Communications Manager
Total Synergy
DIGITAL MARKETING:
SOCIAL MEDIA FOR
AEC BUSINESS
WORKSHOP
A FEW
COMPONENTS
OF DIGITAL
MARKETING
SOCIAL MEDIA IS SIMPLY
ONE COMPONENT OF A
BROADER DIGITAL
MARKETING STRATEGY
THE SCALE OF
SOCIAL MEDIA
"The Conversation
Prism is a visual map of
the social media
landscape. Developed
in 2008 by Brian Solis,
it’s an ongoing study in
digital ethnography that
tracks dominant and
promising social
networks and organises
them by how they’re
used in everyday life.”
https://conversationprism.com
QUALITY, NOT QUANTITY
From numbers of followers and social
channels to volume of content, quality is
recognised, consumed and shared…
quality brings people back for more.
DON’T MAKE NOISE
Identify the key social channels your
audience uses and focus on being great
at those. Quality content in the right
place beats noise everywhere.
WHY BOTHER WITH
SOCIAL MEDIA?
Social media is about engagement,
which means conversation, discussion,
being part of a bigger ideal than simply
selling your stuff or repetitively
broadcasting scheduled messages.
HAVE A POINT OF VIEW
CREATE CONVERSATION
JOIN CONVERSATION
Engagement
Trust
Referrals
Audience targeting –
B2B, B2C, C2C
Thought leadership
Lead generation
Domain authority
Transparency
Approachableness
Brand awareness
Expression of values
Loyalty (external and
internal)
SOME REASONS TO BE IN THE
CONVERSATION…
SOCIAL MEDIA AND
CONTENT MARKETING
“Content marketing is a marketing
technique of creating and distributing
valuable, relevant and consistent content
to attract and acquire a clearly defined
audience – with the objective of driving
profitable customer action.”
Content Marketing Institute
Australian B2B
marketers use
an average of
13 content
marketing
tactics – social
media is joint
first on 84%.
SOCIAL MEDIA IS A KEY
DISTRIBUTION CHANNEL
FOR CONTENT
Australian B2B
marketers cite
LinkedIn as the
social media
platform they
use most often
to distribute
content.
“It's not unusual for designers and
creators to have strong opinions,
impressions and influences...”
In other words, a point of view. This can
be used to create original content to
feed the social channels.
“GROW BIGGER EARS…”
(OR, LEARN TO LISTEN)
“Lots of people will sell you ways to
speak... Me? I’m passionate about
listening as much as I am speaking. You
know: two ears, one mouth, that stuff.”
Chris Brogan
(Social media strategist and speaker)
THE BIGGEST
OPPORTUNITY SOCIAL
MEDIA OFFERS
BUSINESSES IS
LISTENING
“An interested person is an interesting
person…”
Old wives’ tale
Same goes for brands – take an interest
in your customers’ stories
#AEC
A SOCIAL INDUSTRY?
This graph shows the
percentage of Total
Synergy clients on
various social media
(2013).
The second figure is the
percentage of activity by
those with a presence on
social media (activity is
defined as posting
content upwards of
twice per month).
Total Synergy’s clients
can be viewed as a
typical representation of
architectural and
engineering businesses
in the Australia/New
Zealand region.
TOTAL SYNERGY CLIENTS ON SOCIAL MEDIA
ARCHITECTURE, CONSTRUCTION AND
DESIGN INDUSTRIES ‘ON’ SOCIAL MEDIA
2013 Infolink.com.au
social media survey
One third of
businesses in the
building, construction,
architecture and
design industries are
still not on social
media.
36% of businesses are
unsure how to use
social media to engage
their market.
Two thirds say more
social media training
would help.
Survey sample: 1291 Australian
businesses in building, construction,
architecture and design industries.
http://www.architectureanddesign.co
m.au/news/building-construction-
architecture-and-design-busi
Companies that have a page on one of these social media
“CONNECTING
THE DOTS”
ENGAGE WITH
TOTAL SYNERGY…
/company/totalsynergy
@totalsynergy
syn.gy/TSgoogle
/totalsynergy
@totalsynergy
#SynergyAEC #moretimefordesign

More Related Content

What's hot

Making The Most of Your Digital Campaign
Making The Most of Your Digital CampaignMaking The Most of Your Digital Campaign
Making The Most of Your Digital Campaign
NationBuilder
 
Slideshow 04 - influence
Slideshow   04 - influenceSlideshow   04 - influence
Slideshow 04 - influence
Lindsey Fair, MBA
 
Testing the waters slides
Testing the waters slidesTesting the waters slides
Testing the waters slidesAvery_Barnes
 
From information to emotions
From information to emotionsFrom information to emotions
From information to emotions
Christophe Ginisty
 
Pinterest
PinterestPinterest
Consumedia
ConsumediaConsumedia
Consumedia
Emma-Lee Goulding
 
NetCos_SIO_en
NetCos_SIO_enNetCos_SIO_en
NetCos_SIO_en
André Zimmermann
 
How Zillow Connected Thousands of Homeowners With President Obama
How Zillow Connected Thousands of Homeowners With President ObamaHow Zillow Connected Thousands of Homeowners With President Obama
How Zillow Connected Thousands of Homeowners With President Obama
Sprinklr
 
Dark Social Is The Most Important Marketing Data You're Not Tracking
Dark Social Is The Most Important Marketing Data You're Not TrackingDark Social Is The Most Important Marketing Data You're Not Tracking
Dark Social Is The Most Important Marketing Data You're Not Tracking
Unified
 
How to become a community driven organisation
How to become a community driven organisation How to become a community driven organisation
How to become a community driven organisation
Christophe Ginisty
 
Social Business - Prepared for UCLA Social Media class #88SA
Social Business - Prepared for UCLA Social Media class #88SASocial Business - Prepared for UCLA Social Media class #88SA
Social Business - Prepared for UCLA Social Media class #88SA
Darius Miranda
 
Real Results from Social Marketing
Real Results from Social MarketingReal Results from Social Marketing
Real Results from Social Marketing
Mark Silva
 
Social Media Engagement Management for Nonprofits
Social Media Engagement Management for NonprofitsSocial Media Engagement Management for Nonprofits
Social Media Engagement Management for Nonprofits
V Digital Services
 
Social Analytics by Design
Social Analytics by DesignSocial Analytics by Design
Social Analytics by Design
Geoffrey Colon
 
Ryerson Univeristy Colloquium 2010 Fusion: Exploring The Mutlimedia Mix
Ryerson Univeristy Colloquium 2010 Fusion:  Exploring The  Mutlimedia  MixRyerson Univeristy Colloquium 2010 Fusion:  Exploring The  Mutlimedia  Mix
Ryerson Univeristy Colloquium 2010 Fusion: Exploring The Mutlimedia Mix
Jeffrey Stewart
 
Big Data for Big Results in Chinese Social Media
Big Data for Big Results in Chinese Social MediaBig Data for Big Results in Chinese Social Media
Big Data for Big Results in Chinese Social Media
Reach China Holdings Limited
 
Social Media For Marketing And Corporate Communication
Social Media For Marketing And Corporate CommunicationSocial Media For Marketing And Corporate Communication
Social Media For Marketing And Corporate Communication
Sabapathyn
 
6 Basic Social Media Marketing Principles from Brands
6 Basic Social Media Marketing Principles from Brands6 Basic Social Media Marketing Principles from Brands
6 Basic Social Media Marketing Principles from Brands
Jason Cruz
 
Chapter 11 Overview Social Media Communication Lipshultz
Chapter 11 Overview Social Media Communication Lipshultz Chapter 11 Overview Social Media Communication Lipshultz
Chapter 11 Overview Social Media Communication Lipshultz
LauriePeters15
 

What's hot (19)

Making The Most of Your Digital Campaign
Making The Most of Your Digital CampaignMaking The Most of Your Digital Campaign
Making The Most of Your Digital Campaign
 
Slideshow 04 - influence
Slideshow   04 - influenceSlideshow   04 - influence
Slideshow 04 - influence
 
Testing the waters slides
Testing the waters slidesTesting the waters slides
Testing the waters slides
 
From information to emotions
From information to emotionsFrom information to emotions
From information to emotions
 
Pinterest
PinterestPinterest
Pinterest
 
Consumedia
ConsumediaConsumedia
Consumedia
 
NetCos_SIO_en
NetCos_SIO_enNetCos_SIO_en
NetCos_SIO_en
 
How Zillow Connected Thousands of Homeowners With President Obama
How Zillow Connected Thousands of Homeowners With President ObamaHow Zillow Connected Thousands of Homeowners With President Obama
How Zillow Connected Thousands of Homeowners With President Obama
 
Dark Social Is The Most Important Marketing Data You're Not Tracking
Dark Social Is The Most Important Marketing Data You're Not TrackingDark Social Is The Most Important Marketing Data You're Not Tracking
Dark Social Is The Most Important Marketing Data You're Not Tracking
 
How to become a community driven organisation
How to become a community driven organisation How to become a community driven organisation
How to become a community driven organisation
 
Social Business - Prepared for UCLA Social Media class #88SA
Social Business - Prepared for UCLA Social Media class #88SASocial Business - Prepared for UCLA Social Media class #88SA
Social Business - Prepared for UCLA Social Media class #88SA
 
Real Results from Social Marketing
Real Results from Social MarketingReal Results from Social Marketing
Real Results from Social Marketing
 
Social Media Engagement Management for Nonprofits
Social Media Engagement Management for NonprofitsSocial Media Engagement Management for Nonprofits
Social Media Engagement Management for Nonprofits
 
Social Analytics by Design
Social Analytics by DesignSocial Analytics by Design
Social Analytics by Design
 
Ryerson Univeristy Colloquium 2010 Fusion: Exploring The Mutlimedia Mix
Ryerson Univeristy Colloquium 2010 Fusion:  Exploring The  Mutlimedia  MixRyerson Univeristy Colloquium 2010 Fusion:  Exploring The  Mutlimedia  Mix
Ryerson Univeristy Colloquium 2010 Fusion: Exploring The Mutlimedia Mix
 
Big Data for Big Results in Chinese Social Media
Big Data for Big Results in Chinese Social MediaBig Data for Big Results in Chinese Social Media
Big Data for Big Results in Chinese Social Media
 
Social Media For Marketing And Corporate Communication
Social Media For Marketing And Corporate CommunicationSocial Media For Marketing And Corporate Communication
Social Media For Marketing And Corporate Communication
 
6 Basic Social Media Marketing Principles from Brands
6 Basic Social Media Marketing Principles from Brands6 Basic Social Media Marketing Principles from Brands
6 Basic Social Media Marketing Principles from Brands
 
Chapter 11 Overview Social Media Communication Lipshultz
Chapter 11 Overview Social Media Communication Lipshultz Chapter 11 Overview Social Media Communication Lipshultz
Chapter 11 Overview Social Media Communication Lipshultz
 

Viewers also liked

Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
Observatoire de la Construction FINALCAD : Habitat Social (Infographie)Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
FINALCAD
 
Les travaux des stades de l'EURO 2016 en chiffres
Les travaux des stades de l'EURO 2016 en chiffresLes travaux des stades de l'EURO 2016 en chiffres
Les travaux des stades de l'EURO 2016 en chiffres
FINALCAD
 
Koutouan Akassou, Ivoire Académie FC (2015) - Français
Koutouan Akassou, Ivoire Académie FC (2015) - FrançaisKoutouan Akassou, Ivoire Académie FC (2015) - Français
Koutouan Akassou, Ivoire Académie FC (2015) - Français
Ivoire Académie
 
Konaté Noé - Ivoire Académie FC (2015) - Français
Konaté Noé - Ivoire Académie FC (2015) - FrançaisKonaté Noé - Ivoire Académie FC (2015) - Français
Konaté Noé - Ivoire Académie FC (2015) - Français
Ivoire Académie
 
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
Ivoire Académie
 
De l'information à la communication avec le BCF
De l'information à la communication avec le BCFDe l'information à la communication avec le BCF
De l'information à la communication avec le BCF
FINALCAD
 
AREP CR BIMWorld2016 #3 /5 : Collaboratif
AREP CR BIMWorld2016 #3 /5 : CollaboratifAREP CR BIMWorld2016 #3 /5 : Collaboratif
AREP CR BIMWorld2016 #3 /5 : Collaboratif
Stanislas Taboureau
 
Présentation d'Ivoire Académie - Côte d'Ivoire - Français (2015)
Présentation d'Ivoire Académie - Côte d'Ivoire - Français  (2015)Présentation d'Ivoire Académie - Côte d'Ivoire - Français  (2015)
Présentation d'Ivoire Académie - Côte d'Ivoire - Français (2015)
Ivoire Académie
 
IMG Soccer Academy
IMG Soccer AcademyIMG Soccer Academy
IMG Soccer Academy
gee2004adam
 
Business plan soccer school
Business plan   soccer schoolBusiness plan   soccer school
Business plan soccer schoolSamiSavanur
 

Viewers also liked (10)

Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
Observatoire de la Construction FINALCAD : Habitat Social (Infographie)Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
Observatoire de la Construction FINALCAD : Habitat Social (Infographie)
 
Les travaux des stades de l'EURO 2016 en chiffres
Les travaux des stades de l'EURO 2016 en chiffresLes travaux des stades de l'EURO 2016 en chiffres
Les travaux des stades de l'EURO 2016 en chiffres
 
Koutouan Akassou, Ivoire Académie FC (2015) - Français
Koutouan Akassou, Ivoire Académie FC (2015) - FrançaisKoutouan Akassou, Ivoire Académie FC (2015) - Français
Koutouan Akassou, Ivoire Académie FC (2015) - Français
 
Konaté Noé - Ivoire Académie FC (2015) - Français
Konaté Noé - Ivoire Académie FC (2015) - FrançaisKonaté Noé - Ivoire Académie FC (2015) - Français
Konaté Noé - Ivoire Académie FC (2015) - Français
 
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
Présentation des Plateformes Sponsoring - Ivoire Académie - Octobre 2015
 
De l'information à la communication avec le BCF
De l'information à la communication avec le BCFDe l'information à la communication avec le BCF
De l'information à la communication avec le BCF
 
AREP CR BIMWorld2016 #3 /5 : Collaboratif
AREP CR BIMWorld2016 #3 /5 : CollaboratifAREP CR BIMWorld2016 #3 /5 : Collaboratif
AREP CR BIMWorld2016 #3 /5 : Collaboratif
 
Présentation d'Ivoire Académie - Côte d'Ivoire - Français (2015)
Présentation d'Ivoire Académie - Côte d'Ivoire - Français  (2015)Présentation d'Ivoire Académie - Côte d'Ivoire - Français  (2015)
Présentation d'Ivoire Académie - Côte d'Ivoire - Français (2015)
 
IMG Soccer Academy
IMG Soccer AcademyIMG Soccer Academy
IMG Soccer Academy
 
Business plan soccer school
Business plan   soccer schoolBusiness plan   soccer school
Business plan soccer school
 

Similar to Digital Marketing: social media for AEC businesses

Re designing the World of PR [People Relations]
Re designing the World of PR [People Relations]Re designing the World of PR [People Relations]
Re designing the World of PR [People Relations]
MSL
 
The future of integrated campaigns: the art of transmedia planning
The future of integrated campaigns: the art of transmedia planningThe future of integrated campaigns: the art of transmedia planning
The future of integrated campaigns: the art of transmedia planning
titofavino
 
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
Davida Carter
 
Living Social BD Hothouse
Living Social BD HothouseLiving Social BD Hothouse
Living Social BD Hothouse
Brian.Rea
 
Modern PR the art & science of integrated media influence
Modern PR  the art & science of integrated media influenceModern PR  the art & science of integrated media influence
Modern PR the art & science of integrated media influence
Nuno Fraga Coelho
 
Content Marketing - a 360i Report
Content Marketing - a 360i ReportContent Marketing - a 360i Report
Content Marketing - a 360i Report
360i
 
Infor Prg Social Media Wp
Infor Prg Social Media WpInfor Prg Social Media Wp
Infor Prg Social Media Wp
Arunavh Palchaudhuri
 
Design elements of transmedia branding
Design elements of transmedia brandingDesign elements of transmedia branding
Design elements of transmedia branding
Jacek Kotarbinski
 
Evolucion o Revolucion ..
Evolucion o Revolucion .. Evolucion o Revolucion ..
Evolucion o Revolucion ..
Universidad de Nariño
 
Social Media
Social MediaSocial Media
Social Media
Alex Wong
 
Social Media Benefits for Small Business
Social Media Benefits for Small BusinessSocial Media Benefits for Small Business
Social Media Benefits for Small Business
YO & Associates (formerly YOakleyPR)
 
Managing Marketing Processes_Seminar 8
Managing Marketing Processes_Seminar 8Managing Marketing Processes_Seminar 8
Managing Marketing Processes_Seminar 8
Robin Teigland
 
How to find Social Media Success - Havas Digital Insights
How to find Social Media Success - Havas Digital InsightsHow to find Social Media Success - Havas Digital Insights
How to find Social Media Success - Havas Digital Insights
Havas Media
 
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...white paper
 
Feeling Mutual: The future of brand strategy planning
Feeling Mutual:  The future of brand strategy planningFeeling Mutual:  The future of brand strategy planning
Feeling Mutual: The future of brand strategy planning
Feeling Mutual ltd.
 
Brand building for the digital age: the Destination
Brand building for the digital age: the DestinationBrand building for the digital age: the Destination
Brand building for the digital age: the DestinationMirum Africa
 
Conversations Aren't Marketing
Conversations Aren't MarketingConversations Aren't Marketing
Conversations Aren't Marketing
Chris Heuer
 
Social Media Becoming Mainstream 081809
Social Media Becoming Mainstream 081809Social Media Becoming Mainstream 081809
Social Media Becoming Mainstream 081809
Marvin Dejean
 
Paid Owned Earned - the book [sample editorial] by Nick Burcher
Paid Owned Earned - the book [sample editorial] by Nick BurcherPaid Owned Earned - the book [sample editorial] by Nick Burcher
Paid Owned Earned - the book [sample editorial] by Nick Burcher
Paid Owned Earned
 

Similar to Digital Marketing: social media for AEC businesses (20)

Re designing the World of PR [People Relations]
Re designing the World of PR [People Relations]Re designing the World of PR [People Relations]
Re designing the World of PR [People Relations]
 
The future of integrated campaigns: the art of transmedia planning
The future of integrated campaigns: the art of transmedia planningThe future of integrated campaigns: the art of transmedia planning
The future of integrated campaigns: the art of transmedia planning
 
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
Whitepaper - Tracking the Influence of Conversations: A Roundtable Discussion...
 
Living Social BD Hothouse
Living Social BD HothouseLiving Social BD Hothouse
Living Social BD Hothouse
 
Modern PR the art & science of integrated media influence
Modern PR  the art & science of integrated media influenceModern PR  the art & science of integrated media influence
Modern PR the art & science of integrated media influence
 
Content Marketing - a 360i Report
Content Marketing - a 360i ReportContent Marketing - a 360i Report
Content Marketing - a 360i Report
 
Infor Prg Social Media Wp
Infor Prg Social Media WpInfor Prg Social Media Wp
Infor Prg Social Media Wp
 
January 12 2011
January 12 2011January 12 2011
January 12 2011
 
Design elements of transmedia branding
Design elements of transmedia brandingDesign elements of transmedia branding
Design elements of transmedia branding
 
Evolucion o Revolucion ..
Evolucion o Revolucion .. Evolucion o Revolucion ..
Evolucion o Revolucion ..
 
Social Media
Social MediaSocial Media
Social Media
 
Social Media Benefits for Small Business
Social Media Benefits for Small BusinessSocial Media Benefits for Small Business
Social Media Benefits for Small Business
 
Managing Marketing Processes_Seminar 8
Managing Marketing Processes_Seminar 8Managing Marketing Processes_Seminar 8
Managing Marketing Processes_Seminar 8
 
How to find Social Media Success - Havas Digital Insights
How to find Social Media Success - Havas Digital InsightsHow to find Social Media Success - Havas Digital Insights
How to find Social Media Success - Havas Digital Insights
 
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...
Tracking the Influence of Conversations: A Roundtable Discussion on Social Me...
 
Feeling Mutual: The future of brand strategy planning
Feeling Mutual:  The future of brand strategy planningFeeling Mutual:  The future of brand strategy planning
Feeling Mutual: The future of brand strategy planning
 
Brand building for the digital age: the Destination
Brand building for the digital age: the DestinationBrand building for the digital age: the Destination
Brand building for the digital age: the Destination
 
Conversations Aren't Marketing
Conversations Aren't MarketingConversations Aren't Marketing
Conversations Aren't Marketing
 
Social Media Becoming Mainstream 081809
Social Media Becoming Mainstream 081809Social Media Becoming Mainstream 081809
Social Media Becoming Mainstream 081809
 
Paid Owned Earned - the book [sample editorial] by Nick Burcher
Paid Owned Earned - the book [sample editorial] by Nick BurcherPaid Owned Earned - the book [sample editorial] by Nick Burcher
Paid Owned Earned - the book [sample editorial] by Nick Burcher
 

More from Total Synergy

Synergy — Scott Osborne — Growth by Design — ACSE
Synergy — Scott Osborne — Growth by Design — ACSESynergy — Scott Osborne — Growth by Design — ACSE
Synergy — Scott Osborne — Growth by Design — ACSE
Total Synergy
 
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
Total Synergy
 
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS ArchitectureSynergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
Total Synergy
 
Synergy2017 - Internal communications - the power of personality - Jamie Mill...
Synergy2017 - Internal communications - the power of personality - Jamie Mill...Synergy2017 - Internal communications - the power of personality - Jamie Mill...
Synergy2017 - Internal communications - the power of personality - Jamie Mill...
Total Synergy
 
Synergy2017 - From data to decision - Damiaan van Zanen
Synergy2017 - From data to decision - Damiaan van ZanenSynergy2017 - From data to decision - Damiaan van Zanen
Synergy2017 - From data to decision - Damiaan van Zanen
Total Synergy
 
Synergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
Synergy2017 — Dass Helpdesk — Tom Dass, Total SynergySynergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
Synergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
Total Synergy
 
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
Total Synergy
 
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad GargettSynergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
Total Synergy
 
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total SynergySynergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
Total Synergy
 
Synergy2017 CEO keynote — Inertia kills — Scott Osborne
Synergy2017 CEO keynote — Inertia kills — Scott OsborneSynergy2017 CEO keynote — Inertia kills — Scott Osborne
Synergy2017 CEO keynote — Inertia kills — Scott Osborne
Total Synergy
 
Total Synergy 2015 client satisfaction survey results
Total Synergy 2015 client satisfaction survey resultsTotal Synergy 2015 client satisfaction survey results
Total Synergy 2015 client satisfaction survey results
Total Synergy
 
Using Synergy for business development - Andy McKay
Using Synergy for business development - Andy McKayUsing Synergy for business development - Andy McKay
Using Synergy for business development - Andy McKay
Total Synergy
 
The power of document management in Synergy - Anne Thompson
The power of document management in Synergy - Anne ThompsonThe power of document management in Synergy - Anne Thompson
The power of document management in Synergy - Anne Thompson
Total Synergy
 
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, MicrosoftSynergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
Total Synergy
 
Synergy2016 – What's new in Synergy V4 - Melanie Bunting
Synergy2016 – What's new in Synergy V4 - Melanie BuntingSynergy2016 – What's new in Synergy V4 - Melanie Bunting
Synergy2016 – What's new in Synergy V4 - Melanie Bunting
Total Synergy
 
Synergy2016 – The journey continues - Scott Osborne
Synergy2016 – The journey continues -  Scott OsborneSynergy2016 – The journey continues -  Scott Osborne
Synergy2016 – The journey continues - Scott Osborne
Total Synergy
 
Synergy2016 – How the South Australia user group works together (and what we'...
Synergy2016 – How the South Australia user group works together (and what we'...Synergy2016 – How the South Australia user group works together (and what we'...
Synergy2016 – How the South Australia user group works together (and what we'...
Total Synergy
 
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
Total Synergy
 
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon DevineSynergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
Total Synergy
 
Synergy2016 – I want to work for you (the importance of an employer brand) - ...
Synergy2016 – I want to work for you (the importance of an employer brand) - ...Synergy2016 – I want to work for you (the importance of an employer brand) - ...
Synergy2016 – I want to work for you (the importance of an employer brand) - ...
Total Synergy
 

More from Total Synergy (20)

Synergy — Scott Osborne — Growth by Design — ACSE
Synergy — Scott Osborne — Growth by Design — ACSESynergy — Scott Osborne — Growth by Design — ACSE
Synergy — Scott Osborne — Growth by Design — ACSE
 
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
Synergy2017 technology keynote — Cat Matson — Chief Digital Officer, City of ...
 
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS ArchitectureSynergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
Synergy2017 - The value of non-utilised time - Rodney Drayton, NBRS Architecture
 
Synergy2017 - Internal communications - the power of personality - Jamie Mill...
Synergy2017 - Internal communications - the power of personality - Jamie Mill...Synergy2017 - Internal communications - the power of personality - Jamie Mill...
Synergy2017 - Internal communications - the power of personality - Jamie Mill...
 
Synergy2017 - From data to decision - Damiaan van Zanen
Synergy2017 - From data to decision - Damiaan van ZanenSynergy2017 - From data to decision - Damiaan van Zanen
Synergy2017 - From data to decision - Damiaan van Zanen
 
Synergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
Synergy2017 — Dass Helpdesk — Tom Dass, Total SynergySynergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
Synergy2017 — Dass Helpdesk — Tom Dass, Total Synergy
 
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
Synergy2017 — Measuring project performance – real focus, real time — Rachel ...
 
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad GargettSynergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
Synergy2017 — Conrad Gargett’s performance cycle — Leanne Conley, Conrad Gargett
 
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total SynergySynergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
Synergy2017 — Synergy v4 Highlights — Melanie Bunting, Total Synergy
 
Synergy2017 CEO keynote — Inertia kills — Scott Osborne
Synergy2017 CEO keynote — Inertia kills — Scott OsborneSynergy2017 CEO keynote — Inertia kills — Scott Osborne
Synergy2017 CEO keynote — Inertia kills — Scott Osborne
 
Total Synergy 2015 client satisfaction survey results
Total Synergy 2015 client satisfaction survey resultsTotal Synergy 2015 client satisfaction survey results
Total Synergy 2015 client satisfaction survey results
 
Using Synergy for business development - Andy McKay
Using Synergy for business development - Andy McKayUsing Synergy for business development - Andy McKay
Using Synergy for business development - Andy McKay
 
The power of document management in Synergy - Anne Thompson
The power of document management in Synergy - Anne ThompsonThe power of document management in Synergy - Anne Thompson
The power of document management in Synergy - Anne Thompson
 
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, MicrosoftSynergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
Synergy2016 Tech Keynote – A tale of two cities - Sophie Bryne, Microsoft
 
Synergy2016 – What's new in Synergy V4 - Melanie Bunting
Synergy2016 – What's new in Synergy V4 - Melanie BuntingSynergy2016 – What's new in Synergy V4 - Melanie Bunting
Synergy2016 – What's new in Synergy V4 - Melanie Bunting
 
Synergy2016 – The journey continues - Scott Osborne
Synergy2016 – The journey continues -  Scott OsborneSynergy2016 – The journey continues -  Scott Osborne
Synergy2016 – The journey continues - Scott Osborne
 
Synergy2016 – How the South Australia user group works together (and what we'...
Synergy2016 – How the South Australia user group works together (and what we'...Synergy2016 – How the South Australia user group works together (and what we'...
Synergy2016 – How the South Australia user group works together (and what we'...
 
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
Synergy2016 – Using historical data for quick fee proposals in Synergy - Pete...
 
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon DevineSynergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
Synergy2016 – Utilisation vs efficiency: two tales of a timesheet - Jon Devine
 
Synergy2016 – I want to work for you (the importance of an employer brand) - ...
Synergy2016 – I want to work for you (the importance of an employer brand) - ...Synergy2016 – I want to work for you (the importance of an employer brand) - ...
Synergy2016 – I want to work for you (the importance of an employer brand) - ...
 

Recently uploaded

Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......
SocioCosmos
 
Project Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docxProject Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docx
zeqirielmedina8
 
HOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa CreditoHOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa Credito
ClarissaAlanoCredito
 
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
AJHSSR Journal
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
SocioCosmos
 
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa CreditoHOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
ClarissaAlanoCredito
 
Transform Your Presence Now!..............
Transform Your Presence Now!..............Transform Your Presence Now!..............
Transform Your Presence Now!..............
SocioCosmos
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
Virtual Real Design
 
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
Febless Hernane
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAMLORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
lorraineandreiamcidl
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
grogshiregames
 
Surat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculumSurat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculum
digitalcourseshop4
 
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing AgencyThe Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
Digital Marketing Lab
 
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
ryxqoswi
 
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
AJHSSR Journal
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
SocioCosmos
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
grogshiregames
 

Recently uploaded (17)

Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......Your LinkedIn Success Starts Here.......
Your LinkedIn Success Starts Here.......
 
Project Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docxProject Serenity — 33% Life-time Commissions.docx
Project Serenity — 33% Life-time Commissions.docx
 
HOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa CreditoHOW TO USE FACEBOOK _ by Clarissa Credito
HOW TO USE FACEBOOK _ by Clarissa Credito
 
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
Improving Workplace Safety Performance in Malaysian SMEs: The Role of Safety ...
 
Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..Unlock TikTok Success with Sociocosmos..
Unlock TikTok Success with Sociocosmos..
 
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa CreditoHOW TO USE THREADS an Instagram App_ by Clarissa Credito
HOW TO USE THREADS an Instagram App_ by Clarissa Credito
 
Transform Your Presence Now!..............
Transform Your Presence Now!..............Transform Your Presence Now!..............
Transform Your Presence Now!..............
 
Social Media Marketing Strategies .
Social Media Marketing Strategies                     .Social Media Marketing Strategies                     .
Social Media Marketing Strategies .
 
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANEEASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
EASY TUTORIAL OF HOW TO USE G-TEAMS BY: FEBLESS HERNANE
 
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAMLORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
LORRAINE ANDREI_LEQUIGAN_HOW TO USE TELEGRAM
 
SluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final ProposalSluggerPunk Angel Investor Final Proposal
SluggerPunk Angel Investor Final Proposal
 
Surat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculumSurat Digital Marketing School - course curriculum
Surat Digital Marketing School - course curriculum
 
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing AgencyThe Evolution of SEO: Insights from a Leading Digital Marketing Agency
The Evolution of SEO: Insights from a Leading Digital Marketing Agency
 
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
快速办理(BCR毕业证书)加州大学河滨分校毕业证文凭证书一模一样
 
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
Exploring The Dimensions and Dynamics of Felt Obligation: A Bibliometric Anal...
 
Your Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts HereYour Path to YouTube Stardom Starts Here
Your Path to YouTube Stardom Starts Here
 
SluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor ProposalSluggerPunk Final Angel Investor Proposal
SluggerPunk Final Angel Investor Proposal
 

Digital Marketing: social media for AEC businesses

  • 1. “CONNECTING THE DOTS” Jamie Millar Corporate Communications Manager Total Synergy DIGITAL MARKETING: SOCIAL MEDIA FOR AEC BUSINESS WORKSHOP
  • 3.
  • 4. SOCIAL MEDIA IS SIMPLY ONE COMPONENT OF A BROADER DIGITAL MARKETING STRATEGY
  • 6. "The Conversation Prism is a visual map of the social media landscape. Developed in 2008 by Brian Solis, it’s an ongoing study in digital ethnography that tracks dominant and promising social networks and organises them by how they’re used in everyday life.” https://conversationprism.com
  • 7. QUALITY, NOT QUANTITY From numbers of followers and social channels to volume of content, quality is recognised, consumed and shared… quality brings people back for more.
  • 8. DON’T MAKE NOISE Identify the key social channels your audience uses and focus on being great at those. Quality content in the right place beats noise everywhere.
  • 10. Social media is about engagement, which means conversation, discussion, being part of a bigger ideal than simply selling your stuff or repetitively broadcasting scheduled messages.
  • 11. HAVE A POINT OF VIEW CREATE CONVERSATION JOIN CONVERSATION
  • 12. Engagement Trust Referrals Audience targeting – B2B, B2C, C2C Thought leadership Lead generation Domain authority Transparency Approachableness Brand awareness Expression of values Loyalty (external and internal) SOME REASONS TO BE IN THE CONVERSATION…
  • 14. “Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action.” Content Marketing Institute
  • 15. Australian B2B marketers use an average of 13 content marketing tactics – social media is joint first on 84%.
  • 16. SOCIAL MEDIA IS A KEY DISTRIBUTION CHANNEL FOR CONTENT
  • 17. Australian B2B marketers cite LinkedIn as the social media platform they use most often to distribute content.
  • 18. “It's not unusual for designers and creators to have strong opinions, impressions and influences...” In other words, a point of view. This can be used to create original content to feed the social channels.
  • 19. “GROW BIGGER EARS…” (OR, LEARN TO LISTEN)
  • 20. “Lots of people will sell you ways to speak... Me? I’m passionate about listening as much as I am speaking. You know: two ears, one mouth, that stuff.” Chris Brogan (Social media strategist and speaker)
  • 21. THE BIGGEST OPPORTUNITY SOCIAL MEDIA OFFERS BUSINESSES IS LISTENING
  • 22. “An interested person is an interesting person…” Old wives’ tale Same goes for brands – take an interest in your customers’ stories
  • 24. This graph shows the percentage of Total Synergy clients on various social media (2013). The second figure is the percentage of activity by those with a presence on social media (activity is defined as posting content upwards of twice per month). Total Synergy’s clients can be viewed as a typical representation of architectural and engineering businesses in the Australia/New Zealand region. TOTAL SYNERGY CLIENTS ON SOCIAL MEDIA
  • 25. ARCHITECTURE, CONSTRUCTION AND DESIGN INDUSTRIES ‘ON’ SOCIAL MEDIA 2013 Infolink.com.au social media survey One third of businesses in the building, construction, architecture and design industries are still not on social media. 36% of businesses are unsure how to use social media to engage their market. Two thirds say more social media training would help. Survey sample: 1291 Australian businesses in building, construction, architecture and design industries. http://www.architectureanddesign.co m.au/news/building-construction- architecture-and-design-busi Companies that have a page on one of these social media
  • 26. “CONNECTING THE DOTS” ENGAGE WITH TOTAL SYNERGY… /company/totalsynergy @totalsynergy syn.gy/TSgoogle /totalsynergy @totalsynergy #SynergyAEC #moretimefordesign

Editor's Notes

  1. Insert slide explaining the context of the preso? Change this to similar to Scott’s industry collaboration segmentation image using the components from the next page
  2. Insert slide explaining the context of the preso? Change this to similar to Scott’s industry collaboration segmentation image using the components from the next page
  3. Small description para offset to one side? "The Conversation Prism is a visual map of the social media landscape. Developed in 2008 by Brian Solis, it’s an ongoing study in digital ethnography that tracks dominant and promising social networks and organizes them by how they’re used in everyday life.“https://conversationprism.com/
  4. Good social media execution is about quality, not quantity – whether numbers of followers, amount of content, regularity of sharing, quality is recognised, shared and enjoyed and, most importantly, brings people back for more. Noise turns people off.
  5. Good social media execution is about quality, not quantity – whether numbers of followers, amount of content, regularity of sharing, quality is recognised, shared and enjoyed and, most importantly, brings people back for more. Noise turns people off.
  6. Same as before