Social Analytical Design 
SMX Social Media Marketing 
Microsoft Confidential 
#SMX 
November 19, 2014 
Geoff Colon -@djgeoffe #BingAds
• In the next five years, mobile advertising will grow over 300 percent from 
about $13 billion today to just under $40 billion 
• There is still a significant difference between revenue per click on mobile 
and revenue per click on desktop. But this is device mumbo jumbo. Let’s 
talk people… 
• Insight 1: Two types of targeting: Audience and Keywords. An audience is 
a group of targets that specify the smallest possible bucket of people. 
Microsoft Confidential
• Macro: Keywords are targeted based on user intent 
• Micro: Audience is identified based on various factors - Device / 
Location / Time of Day / Language / Gender / Income / Job Title 
/ Age / Language / Interests / Behaviors 
• The More Micro the Information, the better ideas for CREATIVE!!! 
Microsoft Confidential
Macro: 
College graduate 
Lives in Seattle 
Writes a blog 
Dad 
Loves soccer 
Microsoft Confidential 
Micro: 
BA in Journalism and Communication 
Lives in Kirkland, WA / Rents 
Enjoys using Tumblr, Instagram 
2 daughters 
Plays and watches
Microsoft Confidential
Microsoft Confidential 
Socrates and the Socratic Method 
1. Shared goals and objectives 
2. Shared questions and problems 
3. Shared information and data 
4. Shared modes of interpreting or judging that 
information 
5. Shared specialized concepts and ideas 
6. Shared key assumptions 
7. A shared point of view (which enables you to 
pursue common goals from a common 
framework)
“Engagement, not solely profit and KPIs linked 
to revenue, is the true currency that people use 
to show their genuine interest and affinity.” 
– Natasha D. Smith, “Engagement: The True 
Currency” 
Microsoft Confidential
“Interest graphs have perceived utility and value 
because of the premise that people’s interests are a 
major aspect of who they are, forming part of their 
personal identity, and can be used as indicators of 
such things as what they might want to do or buy, 
where they might want to go, or who they might 
want to meet, follow or vote for. “ - Wikipedia 
Microsoft Confidential
“Search and Social Data should not live separately. 
The data you have from search can be used in 
social and vice versa to create one, unified KPI: 
Engagement Rate.” – @djgeoffe 
Microsoft Confidential
Building Value from others Value… 
Microsoft Confidential
Creating value from value others have created 
Microsoft Confidential
Microsoft Confidential
Microsoft Confidential
Remix Culture 
Insight 2: 
“Knowledge and manipulation of 
multi-media technologies is the 
current generation's form of literacy. 
This manipulation creates more data 
to enable future execution." 
Microsoft Confidential
Everywhere… 
Microsoft Confidential
1. Distribution 
Microsoft Confidential
2. Content 
Microsoft Confidential
3. Human Behavior and Habits 
Microsoft Confidential
Microsoft Confidential 
4. UGC
5. Personalization 
Microsoft Confidential
6. Engagement 
Microsoft Confidential
Microsoft Confidential 
 Distribution – Stores and people 
 Content – The Packaging, Digital 
Experiences 
 Human Behavior – Ego 
 Visual Experiences - Photography 
 Personalization – Your name 
 Engagement – Sharing, 
Mentions, Photos 
 Measurement – Reversed 11 
years of decline in sales
Microsoft Confidential 
 Distribution – SMBs 
 Content – Educational 
 Human Behavior – Learning 
 Visual Experiences - 
Infographics 
 Personalization – Your business 
 Engagement – Participation, 
Mentions 
 Measurement – The #1 
preferred credit line for SMBs
Microsoft Confidential 
 Distribution – Customers 
 Content – The Product 
 Human Behavior – Ego 
 Visual Experiences - 
Photography 
 Personalization – Your Look 
 Engagement – Sharing, 
Mentions 
 Measurement – Looking at 
possible IPO in 2015
Microsoft Confidential 
Agency: 
Premium Agency: 
Direct to SMB Advertiser: 
Direct to Premium Advertiser: 
 Distribution – Customers 
 Content – Personalized 
 Human Behavior – Utility 
 Visual Experiences - Snackables 
 Personalization – Your business 
 Engagement – Education, 
Adoption 
 Measurement – Performance 
Satisfaction Reversal
• “Change By Design” by Tim Brown 
• “The Lean Startup” by Eric Ries 
• “Here Comes Everybody” by Clay Shirky 
• “The Long Tail” by Chris Anderson 
Microsoft Confidential
Engagement: 
Twitter: @djgeoffe 
LinkedIn: LinkedIn.com/in/geoffreycolon 
SlideShare: SlideShare.net/geoffreycolon 
Blog: futuristlab.tumblr.com 
Book: disruptivemarketing.tumblr.com 
Microsoft Confidential

Social Analytics by Design

  • 1.
    Social Analytical Design SMX Social Media Marketing Microsoft Confidential #SMX November 19, 2014 Geoff Colon -@djgeoffe #BingAds
  • 2.
    • In thenext five years, mobile advertising will grow over 300 percent from about $13 billion today to just under $40 billion • There is still a significant difference between revenue per click on mobile and revenue per click on desktop. But this is device mumbo jumbo. Let’s talk people… • Insight 1: Two types of targeting: Audience and Keywords. An audience is a group of targets that specify the smallest possible bucket of people. Microsoft Confidential
  • 3.
    • Macro: Keywordsare targeted based on user intent • Micro: Audience is identified based on various factors - Device / Location / Time of Day / Language / Gender / Income / Job Title / Age / Language / Interests / Behaviors • The More Micro the Information, the better ideas for CREATIVE!!! Microsoft Confidential
  • 4.
    Macro: College graduate Lives in Seattle Writes a blog Dad Loves soccer Microsoft Confidential Micro: BA in Journalism and Communication Lives in Kirkland, WA / Rents Enjoys using Tumblr, Instagram 2 daughters Plays and watches
  • 5.
  • 6.
    Microsoft Confidential Socratesand the Socratic Method 1. Shared goals and objectives 2. Shared questions and problems 3. Shared information and data 4. Shared modes of interpreting or judging that information 5. Shared specialized concepts and ideas 6. Shared key assumptions 7. A shared point of view (which enables you to pursue common goals from a common framework)
  • 7.
    “Engagement, not solelyprofit and KPIs linked to revenue, is the true currency that people use to show their genuine interest and affinity.” – Natasha D. Smith, “Engagement: The True Currency” Microsoft Confidential
  • 8.
    “Interest graphs haveperceived utility and value because of the premise that people’s interests are a major aspect of who they are, forming part of their personal identity, and can be used as indicators of such things as what they might want to do or buy, where they might want to go, or who they might want to meet, follow or vote for. “ - Wikipedia Microsoft Confidential
  • 9.
    “Search and SocialData should not live separately. The data you have from search can be used in social and vice versa to create one, unified KPI: Engagement Rate.” – @djgeoffe Microsoft Confidential
  • 10.
    Building Value fromothers Value… Microsoft Confidential
  • 11.
    Creating value fromvalue others have created Microsoft Confidential
  • 12.
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  • 14.
    Remix Culture Insight2: “Knowledge and manipulation of multi-media technologies is the current generation's form of literacy. This manipulation creates more data to enable future execution." Microsoft Confidential
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  • 18.
    3. Human Behaviorand Habits Microsoft Confidential
  • 19.
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    Microsoft Confidential Distribution – Stores and people  Content – The Packaging, Digital Experiences  Human Behavior – Ego  Visual Experiences - Photography  Personalization – Your name  Engagement – Sharing, Mentions, Photos  Measurement – Reversed 11 years of decline in sales
  • 23.
    Microsoft Confidential Distribution – SMBs  Content – Educational  Human Behavior – Learning  Visual Experiences - Infographics  Personalization – Your business  Engagement – Participation, Mentions  Measurement – The #1 preferred credit line for SMBs
  • 24.
    Microsoft Confidential Distribution – Customers  Content – The Product  Human Behavior – Ego  Visual Experiences - Photography  Personalization – Your Look  Engagement – Sharing, Mentions  Measurement – Looking at possible IPO in 2015
  • 25.
    Microsoft Confidential Agency: Premium Agency: Direct to SMB Advertiser: Direct to Premium Advertiser:  Distribution – Customers  Content – Personalized  Human Behavior – Utility  Visual Experiences - Snackables  Personalization – Your business  Engagement – Education, Adoption  Measurement – Performance Satisfaction Reversal
  • 26.
    • “Change ByDesign” by Tim Brown • “The Lean Startup” by Eric Ries • “Here Comes Everybody” by Clay Shirky • “The Long Tail” by Chris Anderson Microsoft Confidential
  • 27.
    Engagement: Twitter: @djgeoffe LinkedIn: LinkedIn.com/in/geoffreycolon SlideShare: SlideShare.net/geoffreycolon Blog: futuristlab.tumblr.com Book: disruptivemarketing.tumblr.com Microsoft Confidential