Overview of SUPERVALU University, its products and services.

1. Associate Training and DevelopmentAssociate Training and Development
Educating Professionals with
Lifelong Learning Opportunities
Educating Professionals with
Lifelong Learning Opportunities
October 31, 2008

2. Our VisionOur Vision
To build and sustain a world-class
corporate educational institution to support
SUPERVALU, its Partners and the
Retail / Wholesale industry.

3. Our Mission and ScopeOur Mission and Scope
SUPERVALU University is a Research,
Consulting, Planning, Facilitation, Training,
Education and Development organization…
Specializing in providing Retail and Supply
Chain professionals with the knowledge
and skills they need to
grow and prosper.

4. Annually, SVU provides Education and Development
Services to more than 200 Retailers including:
Cub Foods
IGA
Coborns
Chiefs
Boyers
Geyers
Lunds/Byerly’s
County Market
Mackenthun’s
Trig’s
Johanneson’s
Hornbachers
Dorothy Lane
AEON - Japan
Hitchcock’s
Kirk’s - Cayman
Highland Markets
Zagara’s
Our Customer BaseOur Customer Base

5. Annually, SVU provides Education and Development
Services to more than 100 Trading Partners including:
Smuckers
Kraft
Campbells
P & G
Kemps
Malt-O-Meal
Acosta
Advantage
Nestle USA
McCormick
Hormel
Jenny-O Turkey
SC Johnson
Unilever
Mead Johnson
Kimberly Clark
Del Monte
General Mills
Our Customer BaseOur Customer Base

6. Research, Course Development, Education and
Development is all we do…
No other retail / wholesale organization provides the
Education and Development Services offered by SVU.
Why Choose SUPERVALU University…Why Choose SUPERVALU University…

7. 1. Research and Course Development
2. Strategic Associate Development
…Connecting Employees with Business Goals
 Organizational Survey
 Management and HR Tools
1. Blended Learning Solutions
 Instructor-Led Courses
 Webinar-Based Courses
 eLearning: On-Line Courses
Our Services: An OverviewOur Services: An Overview

8. SVU researches hundreds of academic and
professional sources in developing and
course-work and projects including:
 Consumer Trends
 Competitor and Product Trends
 Consumer Centric Merchandising
 Branding and Marketing
 Category Management and Merchandising
 Leadership and Associate Development
Research and DevelopmentResearch and Development

9. Strategic Associate DevelopmentStrategic Associate Development
Retailers often seek T & D assistance in these areas:
 Operational Efficiencies
How to reduce expenses and increase sales
 Retail Operations
How to target merchandising and marketing techniques
 Management and Leadership
How to lead a diverse workforce
 Individual Associate Performance
How to attract, retain and motivate a strong team
 Industry Knowledge
How to keep pace with the ever-changing market

10. Organizational SurveyOrganizational Survey
A 360o
look at the Organization…
…From the Inside Out
Survey Rationale: To assist Organizations in better
understanding themselves and their Associates.
• Target areas of concern
• Check pulse of organization
• Identify strengths
• Determine opportunities for improvement

11. Blended Learning SolutionsBlended Learning Solutions
SVU provides state-of-the-art Blended Learning
Solutions aimed at delivering the most effective
education to the targeted student base:
 Instructor-Led Classroom
 Instructor-Led Workshop
 Webinar-based Virtual Classroom
 Internet-based eLearning
 Individual Training and Development

12. Instructor-Led Classroom TrainingInstructor-Led Classroom Training
SUPERVALU University offers more than
75 different Instructor-Led Courses…
 Individual Development
 Management Development
 Business Strategies
 Merchandising / Marketing
 Trends and Innovation
 Customer Service
 SUPERVALU Programs

13. Webinar TrainingWebinar Training
SUPERVALU University is continuing to
expand our Webinar-Based Learning
program to meet the needs of the fast-paced
business environment…
 SVHarbor Training
 Compliance Training
 Policy and Procedure Training

14. Learning Launch: eLearningLearning Launch: eLearning
SUPERVALU University offers more than
282 Internet-Based elearning Courses…
 Business Fundamentals
 Leadership
 PC and Technical
 Safety and Health Skills
 Supermarket-Specific Skills

15. SVU WebsiteSVU Website
SUPERVALU University has developed an interactive
Website aimed at providing better access to all
current and potential customers…
 Course Schedule
 Learning Launch details
 Enrollment and Certification
 Student Course Tracking
supervaluuniversity.com

17. For more information regarding
SVU Programs and Services please contact:
SVU ContactsSVU Contacts
Christine Walsh
Director: Independent Marketing and
Education
952-294-7880
christine.walsh@supervalu.com
Tom Schaefer
Manager SUPERVALU University
952-294-7616
Tom.schaefer@supervalu.com

18. THANK YOU
Supporting Your Educational NeedsSupporting Your Educational Needs