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Effective Remote Design

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Any kind of remote collaboration is hard. But it can seem nearly impossible when you are working with a design team. The visual interaction and open environment needed for great creative work can be tricky to achieve when your team doesn’t sit in the same room. But effective remote design and collaboration is possible.

Published in: Design

Effective Remote Design

  1. 1. EFFECTIVE REMOTE DESIGN #remotedesign
  2. 2. @JimKalbach #remotedesign
  3. 3. 1. Remote Work 2. Survey on Remote Design 3. Remote Design - Workspace, Process, Team 4. Final Thoughts AGENDA
  4. 4. REMOTE WORK
  5. 5. Why is it every time I ask for a pair of hands, they come with a brain attached? HENRY FORD
  6. 6. PETER DRUCKER The most valuable asset of a 21st-century institution… will be its knowledge workers and their productivity.
  7. 7. ROBERT KAPLAN & DAVID NORTON “Linking the Balanced Scorecard to Strategy” 1996 REMOTE WORK
  8. 8. 1. Remote work is new Misconceptions
  9. 9. Doug Engelbart, 1968
  10. 10. 1976
  11. 11. 1. Remote work is new (no, it isn’t) 2. Remote work means being far away Misconceptions
  12. 12. Allen Curve
  13. 13. Sqwiggle Presence Matters
  14. 14. Double Robotics Presence Matters
  15. 15. 1. Remote work is new (no, it isn’t) 2. Remote work means being far away (not really) 3. Remote work is permanent Misconceptions
  16. 16. 1. Remote work is new (no, it isn’t) 2. Remote work means being far away (not really) 3. Remote work is permanent (actually, it’s fluid) 4. Remote work is up to the remote person Misconceptions
  17. 17. 1. Remote work is new (no, it isn’t) 2. Remote work means being far away (not really) 3. Remote work is permanent (actually, it’s fluid) 4. Remote work is up to the remote person (nope) 5. You can work for anywhere Misconceptions
  18. 18. Partial remote work WFH Misconceptions
  19. 19. 1. Remote work is new (no, it isn’t) 2. Remote work means being far away (not really) 3. Remote work is permanent (actually, it’s fluid) 4. Remote work is up to the remote person (nope) 5. You can work for anywhere (kinda) Misconceptions
  20. 20. REMOTE DESIGN
  21. 21. Unique Challenges • Visual thinking • Divergent thinking • Iterative work
  22. 22. Survey on Remote Design • 275 designers from around the world • Mostly digital product designers • Companies from one to over 10,000
  23. 23. Frequency of remote design
  24. 24. Challenges of Remote Design
  25. 25. Quality of design work
  26. 26. Factors of Remote Design 1. Workspace 2. Process 3. Team
  27. 27. 1. WORKSPACE
  28. 28. Digitally Defined Workplace
  29. 29. Hangouts 43% Skype 43% Internal Drives 34% GoToMeeting 32% Google 31% Evernote 16% WebEx 24% … What’s App 18% … Box 14% … Basic Collaboration CONFERENCING CHAT FILE SHARING 66% 43% 54%
  30. 30. Hangouts 43% Skype 43% Internal Drives 34% GoToMeeting 32% Google 31% Evernote 16% WebEx 24% … What’s App 18% … Box 14% … Basic Collaboration CONFERENCING CHAT FILE SHARING 66% 43% 54%
  31. 31. Hangouts 43% Skype 43% Internal Drives 34% GoToMeeting 32% Google 31% Evernote 16% WebEx 24% … What’s App 18% … Box 14% … Basic Collaboration CONFERENCING CHAT FILE SHARING 66% 43% 54%
  32. 32. Design Tools 44% of don’t use an online prototyping tool. 48% ONLINE PROTOTYPING 59% of don’t use online testing tools 37% ONLINE TESTING
  33. 33. Design Tools 44% of don’t use an online prototyping tool. Marvel 13% UX Pin 10% Proto.IO 9% Internal Tool 8% … 48% ONLINE PROTOTYPING 59% of don’t use online testing tools UserZoom 21% Other 14% OptimalWorkshop 11% Internal Tool 9% … 37% ONLINE TESTING
  34. 34. Visual Workspace
  35. 35. Visual Workspace Free Trial at: http://mural.co
  36. 36. Sketching Nathan Curtis, “Sharing Sketches Remotely” http://www.eightshapes.com/blog/2011/08/19/sharing-sketches-remotely/
  37. 37. • Agree on communication stack • Get good audio • Use multiple devices • Prototype & test online • Use a virtual whiteboard Recommendations
  38. 38. 2. PROCESS
  39. 39. 2. PROCESS DISCOVER DEFINE DELIVER
  40. 40. 2. PROCESS DISCOVER DEFINE DELIVER UNCERTAINTY CERTAINTY
  41. 41. IDEO.org – Design Kit: The Course for Human-Centered Design
  42. 42. Remote Brainstorming Jeff Gothelf “Remote collaborative brainstorming and sketching” http://www.jeffgothelf.com/blog/remote-collaborative-brainstorming-and-sketching-part-i/
  43. 43. Remote Design Thinking Hanno.co “Getting into remote design thinking with Murally” https://logbook.hanno.co/remote-design-thinking-with-murally/
  44. 44. Work asynchronously • Plan independent tasks • Maintain momentum Plan real-time meetings • Timebox activities • Leverage multitasking • Digitize on-the-fly Recommendations
  45. 45. Work is not a place, it’s what you accomplished with others Trust Empathy Common Vision 3. TEAM
  46. 46. MODES OF INTERACTION SPLIT TEAM
  47. 47. SPLIT TEAM MIXED TEAM MODES OF INTERACTION
  48. 48. SPLIT TEAM MIXED TEAM ALL REMOTE MODES OF INTERACTION
  49. 49. 45% 23%6% Combination 25% SPLIT TEAM MIXED TEAM ALL REMOTE MODES OF INTERACTION
  50. 50. Recommendations • Meet in person initially • Post designs daily • Schedule standups & reviews • Go “all remote” for meetings • Ensure everyone joins individually
  51. 51. Final Thoughts
  52. 52. GO DIGITAL FIRST
  53. 53. PILOT AN ALL-DIGITAL EFFORT
  54. 54. Revelation® LEVERAGE BENEFIS OF DIGITAL
  55. 55. Flexible Portable Shareable Extensible Copy-able Archive-able Digital First Opportunity
  56. 56. “In the human economy, the most valuable workers will be hired hearts.”
  57. 57. @JimKalbach jim@mural.co Danke schön
  58. 58. http://bit.ly/designingatscale
  59. 59. Skype Google hangouts GoToMeeting WebEx Lync Slack Skype Google What’s App Lync Tools InVision Marvel UX Pin Proto.io UserTesting UserZoom Other OptimalWorkshop Mural LinoIt BoardThing StormBoard RealtimeBoards DropBox Google Drive Internal Drives Evernote Box CONFERENCING CHAT FILE SHARING ONLINE PROTOTYPING ONLINE TESTING ONLINE WHITEBOARDS
  60. 60. Advantages Flexibility Less costly Talent Pool Productivity Reduced absences Isolation Lack of routine Communication Social aspect missing Dependence on tech Disadvantages
  61. 61. GO DIGITAL FIRST
  62. 62. Companies without Offices Basecamp (formerly 37 Signals) WordPress.com/Automattic Genutec GitHub (100 employees) Kalypso LP MCF Technology Solutions ProofHQ Treehouse Copyblogger (source) YouNeedABudget StackExchange (50/50) MySQL (70/30) GrantStreet SoftwareMill Mozilla 10up Art & Logic (70 employees) AsmallOrange LullaBot (35 employees) AppendTo (23 employees) UniversalMind (65 employees) Basho (115 employees, 50% remote) ScrapingHub (60 employees) UpWorthy (37 employees) http://scottberkun.com/2013/how-many-companies-are-100-distributed/
  63. 63. ROBERT KAPLAN & DAVID NORTON “Linking the Balanced Scorecard to Strategy” 1996
  64. 64. Misconceptions 1. Remote work is new

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