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©2012-2018 by IT-communication.com11
@JuttaEckstein
Jutta@JEckstein.com
www.JEckstein.com
Surviving and Creating Change
©2012-2018 by IT-communication.com2
Reason for coming & Book Recommendations
©2012-2018 by IT-communication.com3
Agenda
 Change Context
 Understanding Change
 Patterns for Change
 Simple Tools
 Wrap-Up
©2012-2018 by IT-communication.com4
©2012-2018 by IT-communication.com5
CHANGE CONTEXT
©2012-2018 by IT-communication.com6
Defining Systems
©2012-2018 by IT-communication.com7
©2012-2018 by IT-communication.com8
Foundation for Change: Krüger‘s Model
©2012-2018 by IT-communication.com9
Change Strategies appeal to…
Logic
Head
Feelings
Heart
Desire to contribute
Hand
©2012-2018 by IT-communication.com10
©2012-2018 by IT-communication.com11
UNDERSTANDING CHANGE
©2012-2018 by IT-communication.com12
©2012-2018 by IT-communication.com13
Cause and Effect
©2012-2018 by IT-communication.com14
©2012-2018 by IT-communication.com15
©2012-2018 by IT-communication.com16
Experiencing Change (Virginia Satir)
©2012-2018 by IT-communication.com17
Resistance to Change
©2012-2018 by IT-communication.com18
©2012-2018 by IT-communication.com19
SIMPLE TOOLS
©2012-2018 by IT-communication.com20
©2012-2018 by IT-communication.com21
©2012-2018 by IT-communication.com22
©2012-2018 by IT-communication.com23
©2012-2018 by IT-communication.com24
©2012-2018 by IT-communication.com25
Adaptive Action
©2012-2018 by IT-communication.com26
©2012-2018 by IT-communication.com27
WRAPPING UP
©2012-2018 by IT-communication.com28
©2012-2018 by IT-communication.com29
Sources
 http://www.hsdinstitute.org
 http://wiki.hsdinstitute.org
 http://fearlesschangepatterns.com
©2012-2018 by IT-communication.com30
Many Thanks!
@JuttaEckstein
Jutta@JEckstein.com
www.JEckstein.com

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